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Top 40 Outsourcing Companies in the Philippines

Top 100 Outsourcing Companies in the Philippines
  1. Cloudstaff
  2. Booth & Partners
  3. Wing Assistant
  4. Remote Employee
  5. MVP Asia Pacific
  6. Doxa7
  7. Staffwiz
  8. ConnectOS
  9. OP360
  10. Eclaro
  11. GetCallers
  12. Sourcefit
  13. SixEleven
  14. Big Outsource
  15. 123Employee
  16. Intelliworx Ph
  17. Outsourced
  18. MySource Solutions
  19. Touchstone Communications
  20. Bosch Service Solutions
  21. 24×7 Direct
  22. OutForce
  23. FGC+
  24. Eastvantage
  25. Agility Staffing Solutions
  26. OrigoBPO
  27. Pandr Outsourcing
  28. Amped HQ
  29. 1840 and Company
  30. HGS
  31. Logix BPO
  32. EastWest BPO
  33. Open Access BPO
  34. Firstsource
  35. Boomering
  36. Corpshore Solutions
  37. Fortem Auctrix
  38. Trust The Process
  39. 20four7VA
  40. Connext Global

 

The BPO (business process outsourcing) industry plays a vital role in the emerging economy of the Philippines and contributes over 11% to the GDP.  It is the single largest sector and employs over 1.2 million people, spread across some 700 outsourcing companies.

Navigating the outsourcing suppliers can be tough — especially if you’re new to outsourcing or not based in the country (which most clients aren’t).

As a result, we have compiled this review of the most notable 40 BPO companies in the Philippines. These are just some of the companies that placed their trust in the human capital of the Philippines and built incredible world-class outsourcing operations as a result.

Top global outsourcing lists

Outsource Accelerator is the world’s leading outsourcing marketplace and advisory. We list over 3,000 BPO firms located across the globe in our global directory, and we provide detailed information, price guides, and reviews.

Whether you’re a solopreneur, SME owner, or a corporate executive, we can help you find the most suitable outsourcing provider for your business.

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Explore our outsourcing directory now. You may also check out our Top BPO Outsourcing lists per country here:

Business Process Outsourcing (BPO) definition

Outsourcing is a broad category that covers many different staffing solutions and outsourcing firms.

In the context of the Top 40 BPO companies in the Philippines list, business process outsourcing (BPO) firms are categorized as the newer, and typically smaller, firms that offer the modern form of outsourcing.

The newer generation of outsourcing firms typically offer a broader range of staff roles, on more flexible terms, at a lower margin (transparent pricing), and cater more to the small- and medium-sized business (SMB) sector clients, instead of the bigger enterprises.

Typical BPOs can also be referred to as “seat leasing” or “staff leasing” and may also offer virtual assistant (VA) services, staff augmentation, and a range of ‘non-voice’ services.

Outsource Accelerator also publishes the Top 40 Call Centers in the Philippines, which covers the larger, more traditional high-volume call centers which typically offer voice and customer service (CS) services and cater to multinationals and enterprises.

If you want to connect with these or any of the 700+ outsourcing suppliers that we have on our list below or across our site, you can browse our BPO directory or get a free independent quote.

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Before we get to the list, here’s a brief background of the BPO industry in the Philippines.

BPO in The Philippines

Despite starting only 25 years ago, the sector is now the single biggest contributor to the nation’s economic activity, and it’s showing no signs of slowing down. Every year, outsourcing suppliers are setting up, or expanding their operations — as a result of the highly educated population, close cultural alignment to the West, and comparatively low-salary environment.

The very first call center was set up in the Philippines back in 1992 and in just over two decades, has grown exponentially, to become the economic lifeblood of the country. The BPO industry has played a vital role in providing jobs to thousands if not hundreds of thousands of Filipinos.

More than other popular fields, the business process outsourcing industry has helped showcase the many talents of the Philippines as a country. It helped the Philippines leave its mark globally in terms of its people’s skillset. The BPO industry has leveled the playing field for Filipinos and given them the chance to compete with the rest of the world.

Right now, the BPO companies in the Philippines range from ambitious startups and midsize BPOs of 500-5,000 seats to huge global conglomerates.  The biggest outsourcing suppliers, such as Concentrix, employ as many as 80,000 staff in the Philippines, and over 250,000 globally.

We have only covered the top 100 BPO outsourcing companies in The Philippines here — there are many hundreds more… If you need help navigating the market, just reach out to us.

Comprehensive outsourcing BPO directory

Outsource Accelerator offers the world’s most comprehensive outsourcing (BPO) directory for the Philippines.  We list over 700 BPOs in this directory and provide detailed information, corporate videos, price guides, and reviews.  In fact, 34 of the 40 top companies are listed in Outsource Accelerator’s BPO directory — just click on the links to learn more.

Comprehensive outsourcing BPO directory
Comprehensive outsourcing BPO directory

Explore the BPO outsourcing directory now. You can also read about the Top 30 BPO companies in India.

Top 100 outsourcing BPO companies – Philippines

1. Cloudstaff

Cloudstaff is a leading provider of cloud-based workforce solutions for small to medium-sized businesses. With a focus on technology and culture, it offers advanced staff and project monitoring as standard and boasts the highest staff retention rate in the industry.

Read a full review of Cloudstaff, here.

2. Booth & Partners

Booth & Partners is an American-owned, full-service staffing and managed services solutions company. B&P prides itself on providing high-quality talents tailor-fit to all the clients’ needs. 

Its commitment to generating results as well as reducing costs for clients is truly top-notch. Simply put, B&P can allow any company to enjoy up to 70% cost savings, access to top talent, and the most tailored & flexible outsourcing solutions in the market.

Read a full review of Booth & Partners, here.

3. Wing Assistant

Wing Assistant is the world’s best assistant for business. Wing provides businesses, startups, and executives with dedicated assistants who will take over busy work such as basic research, data entry, social media management, and lead generation.

Read a full review of Wing Assistant, here.

4. Remote Employee

Remote Employee is a Western-owned & operated business with over 50 years of combined business and outsourcing experience. It helps businesses of all sizes reduce operating costs and improve productivity by rethinking the way they find great talent.

Its Mission is to give every size business the ability to easily connect to the global workforce, giving clients the means to grow and scale faster than traditional methods.

Read a full review of Remote Employee, here.

5. MVP Asia Pacific

MVP Asia Pacific (MVP) serves as an efficient bridge between businesses of all sizes and the resources they need at a fraction of the cost. The firm provides field experts to scale organizations quickly, smoothly, and cost-effectively. 

MVP is shaking up the offshoring and outsourcing industry with top-of-the-line methods and processes, to get you where you want to go, faster.

Read a full review of MVP, here.

6. Doxa7

DOXA is your x-factor in leveraging borderless talent. Founded by business leaders striving to make a difference in the world, DOXA is where people and trust come together. 

They strive to understand your business objectives and values to connect you with the talent you can depend on.

Read a full review of Doxa7, here.

7. Staffwiz

Staffwiz’s mission is to help you grow your business with reliable, flexible offshoring solutions in the Philippines. This outsourcing firm values integrity, clarity, professionalism, social responsibility, and family. Its workers carry these values with them in every job they do.

Read a full review of Staffwiz, here.

8. ConnectOS

ConnectOS is a leading global offshoring partner for large enterprises and small businesses. It is headquartered in metro Manila, with eight offices across the Philippines. ConnectOS is a top-rated employer of choice and industry leader in IT and workplace security, independently validated by the market.

Read a full review of ConnectOS, here.

9. OfficePartners360

OP360 is a global business process outsourcing firm that offers 24/7/365 professional services for inbound and outbound call center, data center, accounting, technology support, application and web development, back-office, and all other related activities. 

Founded in 2006, the all-around organization has grown its business, with locations in the United States, El Salvador, Guatemala, San Marcos, India, and the Philippines.

Read a full review of OP360, here.

10. Eclaro

Eclaro is an award-winning talent solutions firm providing strategic staffing, custom outsourcing, and permanent placement services to global clients across diverse industries.

Founded in 1999, Eclaro is headquartered in New York City and operates in the United States, Canada, and the Philippines.

Read a full review of Eclaro, here.

11. GetCallers

GetCallers is a cloud call center and virtual assistant solution for small and medium-sized businesses.

Since 2008, the company has been a reliable, modern solution for a variety of common business needs. Its inbound and outbound call center representatives and virtual assistants are ready to help customers, manage administrative tasks, and grow your business.

Read a full review of GetCallers, here.

12. Sourcefit

Sourcefit is a BPO company headquartered  in Manila, Philippines, focused on providing Custom Offshore Staffing Solutions. Founded in 2006, the company partnered with the Fortune 500 telecom industry to provide clients with process consulting and content moderation services on an outsourced basis. 

The company offers a wide range of services, including marketing tasks such as SEO and PPC, content moderation, social media, email marketing, telesales, and customer service support. 

Read a fill review of Sourcefit, here. 

13. SixEleven

SixEleven Global Services is based in Davao, a southern city of the Philippines. It has been operating since 2005, has over 1,500 seats, and provides customer service and other business processes to its clients, covering all industry verticals. 

It specializes in voice and customer service operations as well as offering a broad range of generalist services.

Read a full review of Six Eleven Global Teleservices, here.

14. Big Outsource

Big Outsource Support Services Inc. (commonly known as Big Outsource) is a Philippine-based startup-friendly Business Process Outsourcing (BPO) company and managed support services provider. 

Capable of handling front and back-office work – Big Outsource is the premier one-stop-shop for all your managed services and outsourcing needs.

Read a full review of Big Outsource, here.

15. 123Employee

123Employee was founded in 2006 to meet the needs of small and medium-sized businesses. Since then, it has grown to a team of hundreds of virtual assistants. 

It sets out to create a company that would make outsourcing affordable to all businesses while offering a high level of ongoing training for both employees and clients.

Read a full review of 123Employee, here.

16. Intelliworx Ph

Intelliworx Ph is a start-up BPO company that specializes in virtual assistant services and offers business solutions. The company offers a wide range of services that support and streamline clients’ operations to help them achieve their business goals.

Read a full review of Intelliworx Ph, here.

17. Outsourced

Outsourced is a leading Business Process Outsourcing (BPO) company in the Philippines. It provides dedicated full-time remote staff and offshore staffing services to international companies of all sizes. 

This outsourcing firm specializes in providing an offshore staff of the highest quality, who will continue to exceed your expectations ongoing.

Read a full review of Outsourced, here.

18. MySource Solutions

MySource is committed to continually evaluating and improving its services – ensuring that it is always firmly ahead of the curve, providing clients with everything they need to succeed.

Its team of Six Sigma-trained associates is led from the top down by its black-belt certified COO. With its office being centrally managed, it fosters a Continuous Improvement Culture while ensuring its Organizational and Brand Culture coincides.

Read a full review of MySource Solutions, here.

19. Touchstone Communications

Touchstone Communications is an industry leader, providing omnichannel customer service with a focus on the travel, mortgage, e-retail, automotive, and solar industries. 

It provides a proprietary call analytics platform that ensures QA performance. While it is new to the Philippines, the firm owns and operates four facilities across Asia.

Read a full review of Touchstone, here.

20. Bosch Service Solutions

Bosch Service Solutions optimizes business processes by providing 24/7 services. It has over 10,000 global associates who can speak approximately 40 languages. 

It offers a wide range of services in the areas of Mobility, Customer Experience, and Monitoring – with proven Bosch quality, whether in a single location or across multiple locations worldwide. 

The competence, engagement, and internationality of its associates make it the ideal partner for carrying out complex international projects.

Read a full review of Bosch, here.

21. 24×7 Direct

24×7 Direct is a leading Australian BPO focused on delivering intelligent, intuitive, and effective Offshore/Virtual Staffing solutions across Australia.

From its humble beginnings 21 years ago, 24×7 Direct has grown to a skilled and experienced sales force of over 100 full-time staff based out of the Philippines. It builds real, humanized relationships with clients and their customers in industries such as Telecommunications, Tourism, Real Estate, Financial Services, Travel, and Education.

Read a full review of 24×7 Direct here.

22. OutForce

OutForce is one of the leading BPO companies in the Philippines, with success and trust built on its ‘people first’ approach, while leveraging the latest technologies to provide premium outsourcing services to clients across the globe.

Read a full review of OutForce, here.

23. FGC+

Founded in 2011, FGC+ is an outsourcing company headquartered in New York, with operations in Davao and Bacolod. 

It provides end-to-end, all-inclusive outsourcing solutions across a variety of roles, functions, and industries, most notably in these four service towers: Customer Service, Specialized, Back Office, and Medical Support.

Steered by its brand essence, #IgnitingPossibility, its workplace culture thrives through Empathy, Reliability, Possibility, and Growth.

Read a full review of FGC+, here.

24. Eastvantage

Eastvantage enables seamless offshore operations for global companies from its locations in the Philippines, India, and Bulgaria. Its customized solutions focus in the areas of digital transformation, customer experience, and business support.

Read a full review of Eastvantage, here.

25. Agility Staffing Solutions

Agility Staffing Solutions is a multidisciplinary professional services firm specializing in outsourced staffing of efficient, experienced, and cost-effective personnel. Its founders have over 12 years of experience in offshoring in the Philippines.

Read a full review of Agility Staffing Solutions, here.

26. Origo BPO

Origo BPO is an Australia-based business process outsourcing (BPO) firm offering Field Service companies more than just cost-cutting benefits.

Founded in 2015, the company was created with three things in mind: help businesses scale, deliver superior service to clients, and help give them higher margins.

Read a full review of Origo BPO, here.

27. Pandr Outsourcing

Pandr Outsourcing is an Australian outsourcing company with expertise in helping businesses grow, increase revenue, and improve productivity through outsourced teams.

It gives a top-notch experience by guaranteeing that clients will already begin to see improvement in their operations within three days. It even offers a free service to anyone that isn’t blown away by its solutions, with its unique, risk-free three-day trial.

Read a full review of Pandr Outsourcing, here.

28. Amped HQ

Amped HQ is redefining the outsourcing experience for its clients and staff.

It has dedicated offshore staff hired specifically for your business’s needs. Amped HQ has a team of experts ready to help you build your full-time, dedicated workforce in the Philippines.​​ 

More than just simple back office roles, Amped HQ finds, hires, and deploys the top 1% of talent into growing companies in roles such as accountants, digital marketers, graphic artists, IT developers, and eCommerce specialists. 

Read a full review of Amped HQ, here.

29. 1840 & Company

1840 & Company is a global freelance marketplace and BPO company providing on-demand, vetted freelance talent and outsourcing services.

1840 & Company is headquartered in Overland Park, KS, USA, with service delivery facilities in the Philippines, India, Ukraine, South Africa, and Argentina. It also has an exclusive global network of freelance talent available in over 150 different countries.

Read a full review of 1840 & Company, here.

30. Hinduja Global Solutions (HGS)

HGS employs over 45,000 people in 66 centers located in the US, Canada, the UK, India, the Netherlands, France, Germany, Italy, Jamaica, UAE, and the Philippines.

Read a full review of Hinduja Global Solutions (HGS), here.

31. Logix BPO

Logix BPO is a British-owned Business Process Outsourcing and Recruitment Process Outsourcing company providing managed remote staffing solutions to partners worldwide.

Logix prides itself on providing its partners with the best talent on the market, with highly competitive pricing structures, high staff retention, excellent & rewarding culture, and a fully comprehensive operational infrastructure to rival competitors.

Logix BPO enables its partners to bring incredibly talented people into their teams, with no employment or operational risk, at up to 70% cheaper than hiring locally.

Read a full review of Logix, here.

32. EastWest BPO

EastWest BPO provides call centers and other BPO services for small and medium-sized enterprises. Its solutions are individually designed to meet each client’s specific needs and goals.

EastWest BPO’s goal is to cut costs for its clients and give them more time to focus on their core services or products, expand their businesses, and provide high-quality customer satisfaction.

Read a full review of EastWest BPO, here.

33. Open Access BPO

Open Access BPO is one of today’s fastest-growing call centers in the Philippines, a trusted name in the local BPO industry for over 10 years.

While the company’s approach to campaign development and management creates the right solutions for addressing clients’ specific needs and goals, it is the unique identity that makes a difference in people’s lives.

Read a full review of Open Access BPO, here.

34. Firstsource Solutions Limited

Firstsource Solutions Limited is a well-established business process outsourcing (BPO) provider that offers a contact center, back office, platform, automation, and analytic solutions.

In business since 2001, the BPO has over 100 international clients, 17 of which are Fortune 500 companies and 9 FTSE 100 companies.

Read a full review of Firstsource, here.

35. Boomering

Boomering is a top-rated, state-of-the-art, bespoke BPO located in Clark Free Port Zone, Pampanga, Philippines. The company provides highly proficient full-time professionals at competitive rates allowing you to work on your business instead of in it.

Read a full review of Boomering, here.

36. Corpshore Solutions

Corpshore Solutions is a multinational business process outsourcing (BPO) management consortium and IT solutions provider headquartered in Toronto, Canada.  It has operations centers in the Dominican Republic, the United States, the Philippines, United Arab Emirates, Colombia, and South Africa.

Read a full review of Corpshore, here.

37. Fortem Auctrix

Fortem Auctrix Inc. or “Auctrix,” is an established business-process outsourcing firm with headquarters based in the Philippines. It was founded in 2017 to deliver the best quality services for clients looking to outsource their business operations.

Read a full review of Auctrix, here.

38. Trust The Process

Trust The Process is an Australian-owned Business Process Outsourcing company offering expertise in outsourcing and digital transformation for businesses across the globe. 

The company is comprised of highly-skilled professionals who provide client support through Virtual Assistants or CRM experts to help systemize the business. 

Read a full review of Trust the Process, here. 

39. 20four7VA

20four7VA is a BPO partner that offers clients access to a large pool of virtual assistants they can hire to work on a wide range of projects. The firm can help with various HR and payroll tasks, and clients can cut overhead costs by 80%.

20four7VA prides itself on having a thorough vetting process for hiring virtual assistants and uses an onboarding process to help them succeed when working with new clients. 

Read a full review of 20four7VA, here. 

40. Connext Global

Connext Global is a back-office Business Process Outsource (BPO) service provider headquartered in the Philippines. It provides specialized BPO, staff leasing, and contact center services. 

The company caters to businesses in the healthcare and real estate sectors. Connext Global offerings include virtual assistants, customer care, medical billing and claims processing, payroll, and HR support services. 

Read a full review of Connext Global, here. 

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About OA

Outsource Accelerator is the trusted source of independent information, advisory and expert implementation of Business Process Outsourcing (BPO).

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Outsource Accelerator offers the world’s leading aggregator marketplace for outsourcing. It specifically provides the conduit between world-leading outsourcing suppliers and the businesses – clients – across the globe.

The Outsource Accelerator website has over 5,000 articles, 350+ podcast episodes, and a comprehensive directory with 3,000+ BPO companies… all designed to make it easier for clients to learn about – and engage with – outsourcing.

About Derek Gallimore

Derek Gallimore has been in business for 20 years, outsourcing for over eight years, and has been living in Manila (the heart of global outsourcing) since 2014. Derek is the founder and CEO of Outsource Accelerator, and is regarded as a leading expert on all things outsourcing.