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4.0/5 • Glassdoor rating


Connext helps companies build custom, dedicated support teams in the Philippines and Colombia. Our leading recruiting, management support, and employee retention has made us the premier outsourcing provider for businesses looking for a long term growth partner.

What Connext offers its clients

We customize every solution around our specific clients needs. Our charge is to get highly talented offshore employees quickly and provide the management support required to make them meet and exceed client expectations.

How Connext outshines the competition

Our three key differentiators are: recruiting (hiring top 1% talent), management (industry leading management and implementation support), employee retention and satisfaction (Great place to work rated and industry leading retention rates)

Connext company structure

We are a Veteran Owned/Operated BPO firm, started by a former C-Suite Executive who started outsourcing as way to address his own needs. He was frustrated by challenges and frustrations with the traditional outsourcing model and started Connext to address those issues.



Public or Private


Seats or staff



$50 mil. - $100 mil.

  • Consumer Services
  • Digital Marketing
  • Ecommerce
  • Education
  • Energy
  • Entertainment
  • Financial Services
  • Food & Beverage
  • Hardware Tech/IT
  • Healthcare
  • Hospitality
  • Insurance
  • IT Services and IT Consulting
  • Legal
  • Manufacturing
  • Others
  • Pharmaceutical
  • Public Utilities
  • Real Estate
  • Retail
  • SaaS
  • Software Tech/IT
  • Telecoms
  • Transportation
  • Utilities



Taylor Goucher, General Manager

Year Founded


Countries of fulfillment
  • Colombia
  • Philippines
  • Admin Support
  • Customer Service
  • Engineering & Architecture
  • Finance & Accounting
  • Human Resource & Legal
  • IT Services and IT Consulting
  • Seat Leasing BPO
  • Software & Application Development
  • Specialized BPO Vertical
Contact information


About Connext: Review and comparison

Connext Global Solutions is a back-office Business Process Outsource (BPO) service provider in the Philippines. The firm has been providing highly skilled professional staffing services at a minimal cost since 2014.

Enabled by seamless cloud connectivity, Connext Global Solutions solve the staffing challenges of their clients. The firm achieves this by building exceptional remote teams that contribute to the smooth running of their client’s businesses.

The establishment gained experience working with different middle-market companies. In the past few years, they have grown from a local business services provider to a booming global enterprise. They have expanded their operations to the United States and Europe. The company’s current company size is 201-500 employees. 

Connext Outsourcing

Getting access to the right team is a great advantage for every business. The organization helps small and medium enterprises by allowing them to build, train, and manage their virtual staff. The firm creates exceptional remote teams that solve their clients’ staffing challenges. It increases productivity and enables growth in their clients’ business. 

Connext Global Solutions build different teams for their clients. Some of the significant teams they focus on include accounting teams, healthcare teams, customer service teams, back-office teams, developer and engineer teams.

The firm does not only help its clients build teams, they provide expert management insights.

Connext’s BPO services and pricings

The firm offers customized staffing solutions. Their services include:

Direct Connext Outsourcing Model

  • Medical Billing
  • Customer Service
  • Mortgage Processing
  • Title Processing

High Speed Connext


  • Control over talent acquisition, management, and training
  • Complete visibility of productivity, utilization, and quality
  • Quality assurance metrics tailored to meet client specifications
  • Flexible agreement terms for adaptability
  • Accessibility to all employees and executive team

The firm provides qualified staff in different disciplines such as Accountants, Real estate agents, tech staff, HR and Payroll Service Professionals, Data analysts,  Nurses, Healthcare workers, Graphic Designers, and System Engineers, and other professionals requested by their clients.

Connext Global Solutions’ pricing

Connext Global Solutions’ pricing will depend on the staff requested by the clients and other back-office solutions. They, however, have a detailed starting up process.

The firm has a transparent and cost-effective pricing system. They may also set up free consultation sessions for their prospective clients.

How Connext outshines its competition

Connext Global Solutions is a business process outsourcing company with industry-leading staffing solutions. The organization assists and challenges its clients to grow. 

According to its website, Connext Global Solutions, “re-define, re-invent, and reimagine the way that outsourcing can be done, all to provide an excellent, customized service that inspires transformation.”

Key executives

Ron Rhodes (General Manager)

Ron Rhodes has been Connext Global Solutions General Manager since 2018. Ron is a proven leader of global back-office and customer contact organizations. He has over thirty years of leadership, KPI, and business analytics experience.

Connext reviews and comparisons

Connext Global Solutions is an effective back-office Business Process Outsourcer (BPO) service provider in the Philippines. Although we have no review for the firm currently, they have proven their efficiency. The firm has more than doubled its growth since 2019.

Connext’s contact information

Connext’s main headquarters is located in:


Further, you may virtually reach out the company through the following contact information:

In addition, you may email them at [email protected] or call 8086756310.


Connext news, podcast & articles

Connext videos & images

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About OA

Outsource Accelerator is the trusted source of independent information, advisory and expert implementation of Business Process Outsourcing (BPO).

The #1 outsourcing authority

Outsource Accelerator offers the world’s leading aggregator marketplace for outsourcing. It specifically provides the conduit between world-leading outsourcing suppliers and the businesses – clients – across the globe.

The Outsource Accelerator website has over 5,000 articles, 450+ podcast episodes, and a comprehensive directory with 3,900+ BPO companies… all designed to make it easier for clients to learn about – and engage with – outsourcing.

About Derek Gallimore

Derek Gallimore has been in business for 20 years, outsourcing for over eight years, and has been living in Manila (the heart of global outsourcing) since 2014. Derek is the founder and CEO of Outsource Accelerator, and is regarded as a leading expert on all things outsourcing.

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