Outsourcing directory

Virtual Latinos is the first platform focused on connecting entrepreneurs, teams and agencies from the US, Canada and the world with virtual assistants and virtual professionals from Latin America. With clients in the United States, Canada, and others across the globe. Virtual Latinos provides time management solutions that help clients focus on business growth. The team at Virtual Latinos is built by highly professional college graduates who are skilled in administration, sales, marketing, bookkeeping, and a variety of other services. Each client is paired with a bilingual professional prepared to deliver quality solutions.

At SummitNext, we believe in building more than just remote teams—we believe in building lasting partnerships. We become an extension of your business, creating integrated, efficient teams across Asia that help you scale, expand, and thrive. Whether you’re starting small or need to scale quickly, we handle the hiring, development, and infrastructure, so you can stay focused on what truly matters—growing your business.

Xceed is a global provider of quality, multi-lingual Business Process outsourcing (BPO) services that is engaged in managing extensive outsourcing and leasing agreements with commercial and Key Government Accounts. Xceed is fully owned by Telecom Egypt In 2001 and was founded to serve as the IT arm of Telecom Egypt and started its First call center operations in 2003 by supporting a wide array of “Contact Center services” (Voice & Non-Voice transactions), and “Infrastructure Outsourcing” Services. Driven by great passion towards growth, Xceed adopts the latest technologies, accentuates an immaculate customer experience and promotes sustainable development in order to provide comprehensive and optimized onshore/offshore customer management solutions, additionally extending our Portfolio of services to include “Payroll Management Outsourcing”, “Recruitment Outsourcing” and “Finance & Accounting Outsourcing” Services. Xceed Currently has sites in Egypt, Morrocco, Mauritius, Saudi Arabia and UAE with an operating capacity of more than 10,000 web-enabled multi-channel workstations, 25,000 employees and 8000 remote agents delivering high-quality services across numerous industries in ten( 10 ) different languages (Arabic, English, French, German, Spanish, Italian, Turkish, Russia, Greek and Ukrainian). With much pride in what have achieved Xceed commits to investing in our people, business and innovation to create sustainable value to our stake holders , partners and communities.

Connext helps companies build custom, dedicated support teams in the Philippines, India, Mexico and Colombia. Our leading recruiting, management support, and employee retention has made us the premier outsourcing provider for businesses looking for a long term growth partner.

Welcome to Safe Link Solutions! At Safe Link Solutions, we are dedicated to helping businesses achieve their goals through tailored outsourcing solutions. As a boutique BPO founded by experienced professionals, we specialize in delivering high-quality services across a wide range of industries. Our expertise spans customer support, back-office operations, digital marketing, and virtually any task that can be accomplished in front of a computer. Whether you’re a growing business looking to optimize operations or a large enterprise aiming to scale efficiently, our team is committed to delivering exceptional results. What sets us apart is our focus on flexibility, transparency, and a personalized approach to every client’s needs. We collaborate closely to ensure our solutions align perfectly with your objectives, enabling you to save time, reduce costs, and focus on what matters most—growing your business. Let Safe Link Solutions be your trusted partner in achieving sustainable success.

Simply Contact is a customer support operations partner for companies in complex, regulated, and high-expectation industries. Founded in 2013 and headquartered in Warsaw, the company designs and runs tailored support systems that combine industry-trained teams with AI embedded into workflows where it provides demonstrable impact. Today Simply Contact employs 700+ agents across the UK, Poland, Romania, Bulgaria, Slovakia, the Czech Republic, Moldova, and Ukraine, handling over 10 million customer requests annually in 30+ languages. 𝐋𝐨𝐜𝐚𝐭𝐢𝐨𝐧𝐬 𝐚𝐧𝐝 𝐥𝐚𝐧𝐠𝐮𝐚𝐠𝐞 𝐞𝐱𝐩𝐞𝐫𝐭𝐢𝐬𝐞 Operations span eight European locations with agents hired for cultural and linguistic alignment with Western markets. All agents hold a bachelor's degree or higher. Monthly attrition is 5%, supported by structured onboarding, continuous training, and clear career progression. 𝐂𝐨𝐫𝐞 𝐬𝐞𝐫𝐯𝐢𝐜𝐞𝐬 Simply Contact delivers a full range of support and BPO services, including: - Omnichannel customer support (voice, chat, email, social media) - Multilingual support in 30+ languages - Back-office processing and data operations - Technical support - Trust and safety - AI-enhanced customer support with voicebots, real-time translation, QA automation, knowledge base assistants, and agent training simulations 𝐏𝐫𝐢𝐜𝐢𝐧𝐠 Simply Contact's pricing is tailored to each engagement and depends on request volume, channel mix, language requirements, and operational complexity. The company offers both shared agent models for smaller projects and dedicated team setups for larger operations. Each solution is scoped individually. 𝐈𝐧𝐝𝐮𝐬𝐭𝐫𝐲 𝐟𝐨𝐜𝐮𝐬 The company works across industries where support quality directly affects revenue, compliance, and brand trust: - Aviation and travel - Fintech and banking - Retail and e-commerce - Healthcare - SaaS - Mobility and delivery Clients include Wizz Air, Bolt, Metro, Ditto Music, and Yves Rocher. 𝐑𝐞𝐬𝐮𝐥𝐭𝐬 Simply Contact consistently delivers 80%+ CSAT, over 90% QA scores, up to 70% cost reduction compared to in-house support, and 80%+ first-call resolution. The company holds PCI DSS, ISO 27001, ISO 27701 certifications and complies with GDPR and HIPAA.

Creating outstanding, reliable, and cost-effective contact center experiences, driven by industry-leading insights supplied by our sister company, Connect iQ, we deliver completely unique solutions. Whether your goal is class-leading customer service, exceptional customer retention, or the acquisition of new customers through a sales campaign, we seamlessly blend cutting-edge technology with authentic human interactions to deliver your ambitions. We believe our proposition is unique. Our focus is performance excellence, we ensure that every customer interaction is meaningful, making each customer feel valued and significant. With us, you gain more than a BPO provider; you gain a flexible and experienced partner, agile at adapting to client needs.

With teams across four countries and delivery centers in both nearshore and offshore regions, Express International offers the flexibility modern businesses need to scale efficiently. Our geographic reach allows us to align with your time zones, communication preferences, and customer expectations—whether you're based in North America, Europe, or beyond. We understand that outsourcing isn’t one-size-fits-all. That’s why our approach is built on cultural awareness, adaptability, and close collaboration. By blending local knowledge with global capability, we help our clients deliver seamless service to their customers—wherever they are.

Innovature BPO (Innovature Consulting Company Limited) is a Vietnam-based diverse, qualified and dedicated team that works 24 hours per day to help clients in North America, Canada, Australia and Asia-Pacific expand their global footprints with our Business Process Outsourcing (BPO) Services.

Since 2008, Select VoiceCom has delivered cost-effective, performance-driven contact center solutions for businesses in the USA, UK, CA, AU, and beyond. We offer 1,500 certified, premise-based, secure workstations in the Philippines. Our college-educated agents excel in IB, OB, B2B, and B2C programs, delivering quality results across various industries and business sizes. Contact us to learn more, and we will happily provide a custom-designed proposal for your consideration at no charge or obligation. Services We Offer We support your business at every stage with services like: · Inbound · Outbound · Back-Office Support · AI Solutions Industry Experience Our team has experience working with clients in: · Healthcare · Retail and E-Commerce · Marketing · Telecommunications · IT · Legal · Energy and Utilities · Media and Communications · Insurance · Education · Financial Services · Real Estate · Hospitality · Automotive · Publishing & Catalog · Consumer Goods & Manufacturing

We’re your strategic partner in business growth. We blend process excellence, deep industry expertise, and digital innovation to deliver smarter, scalable outsourcing solutions that drive measurable results. Our model is human-first, tech-enabled, and performance-driven, designed to elevate service quality at every operational touchpoint.

VirtualStaff.ph is the largest remote team-building platform for businesses worldwide looking to hire independent contractors or full-time employees in the Philippines—without the complexity of traditional outsourcing. With over 1,000,000 vetted professionals, 25,000+ active businesses, and 80,000+ people employed, VirtualStaff.ph makes it easy to scale remote teams while ensuring full compliance. Unlike conventional BPO firms, businesses have the flexibility to set their own salary rates and hiring terms while choosing from a range of affordable compliance and payroll solutions. Our pricing ranges from $29 to $199 per worker per month, depending on the level of compliance and protection needed. Businesses can hire contractors with basic onboarding, opt for compliance protection with up to $1,000,000 in coverage, or use our Employer of Record (EOR) service for full-time employees with benefits, social security, and payroll management. For companies seeking a fully managed solution, our Full-Service Teams option provides a done-for-you approach, handling recruitment, payroll, HR, and compliance, so businesses can focus on growth while we take care of the rest. As of 2025, companies using VirtualStaff.ph collectively save over $2 billion per year in employment and compliance costs. VirtualStaff.ph is more than just a hiring platform—it’s the easiest and most cost-effective way to build a compliant, scalable, and highly skilled remote team in the Philippines.

EffectiveSoft helps businesses achieve their goals with impactful digital solutions. With development centers in Europe and LATAM, we are time-zone flexible and offer our clients the benefits of both offshore and nearshore development, including close collaboration, maximum productivity, and agile operations. Our team’s expertise lies in custom software development, AI integration, and cloud implementation. EffectiveSoft’s main domain focuses are fintech and healthcare. Recently, the company was listed among key players in the Online Trading Platform Market. Fueled by courage and curiosity, we go beyond providing services. We dive deep into your business to uncover real needs and tackle key challenges, combining human insights with technology. Our solutions fuel your business to disrupt industries and revolutionize the end-user experience. Our clients have been recognized with Best Mobile App Awards, included in the Most Innovative Companies list, and more.

Staff Outsourcing was founded to serve the needs of our sister eCommerce company. As a fast-growing ecommerce company in the early 2000s we had a need for top-tier talent across multiple job roles. We had extreme difficulty hiring for those roles in the Midwest of the US where we are based and explored other solutions. We hired an outsourcing company, and it was a unmitigated disaster. We knew we could do better and went about forming our own office in Cebu, Philippines. Enter Staff Outsourcing – We started with a small 8 seat office, and it has now morphed into a full-blown enterprise with nearly 1000 team members. We have multiple floors of a Class A building in the Cebu Business Park. Our neighbors include many Fortune 500 companies and various global business powerhouses. At Staff Outsourcing we are very proud of our facilities, and it allows us to attract and retain top-level employees for our clients. We have triple redundancy internet running into our facility and a full building backup generator for power. We are experts in eCommerce and have sold almost a billion dollars online through our sister company. We bring this wealth of experience to serve our clients. Our clients love the fact that we are USA owned and manage to align well with business goals and processes in their home countries. Our goal at Staff Outsourcing is to be a key partner for our clients and to truly make a difference in their operations. We provide not only a great work environment for our employees but also great benefits. We offer a competitive salary and benefit packages to attract and keep the best talents. Staff Outsourcing will never be the lowest cost provider, but we do provide the highest value and ROI for your firm. Over 95% of our current client base is from referrals and our average client grows their staff with us 500% in the first 12 months. We would be honored to have the opportunity to work with your company.

Save up to 70% or more on staffing costs. Are you looking for ways to streamline your operations, reduce overhead expenses, and increase your bottom line without breaking the bank? Look no further than iFIVE Global. We don’t just settle for individuals who will fill a seat. Our priority is to connect you with top-tier professionals who are dedicated to your success and will consistently exceed expectations. Beyond administrative, back-office and business process outsourcing (BPO) support, our expertise lies in creating industry-specific teams. Whether you need intake specialists, IT support, accounting, telehealth support, or sales and marketing experts, iFIVE Global excels in sourcing diverse, essential roles for any organization. In today's business landscape, employers face relentless turnover and escalating labor costs. Win the war for talent with our comprehensive staffing solutions. Let us help you achieve the ambitious KPIs you’ve set for your organization.

Pentwater Connect delivers a full range of BPO services to clients across North America, Europe, Asia and Australia. While we offer all standard outsourcing solutions, our true edge lies in advanced digital marketing to boost your company growth. What sets high-growth companies apart from the rest? We believe it’s data—and how you use it. At Pentwater Connect, we don’t just offer support—we help you scale. We deliver exceptional customer experiences We reduce your labor costs by up to 80% We empower your team to focus on growth and innovation We enhance your digital marketing performance through real-time market insights With our BPO and digital marketing solutions, you improve customer retention, increase ROI, and stay ahead of your competitors. Let us handle the operations. You focus on growing your business.

Intelassist is a boutique business process outsourcing (BPO) company, founded in 2007. Headquartered in Manila with senior leadership based in both the United States and the Philippines, Intelassist serves as a strategic partner to organizations seeking high-performing, fully integrated offshore teams. We support clients across a range of industries, including architecture, engineering, finance, healthcare, information technology, and customer care by providing skilled professionals who function as dedicated remote employees, aligned with each client’s tools, culture, and operating standards. Our model is intentionally different from traditional outsourcing vendors. Rather than deliver transactional services, we build customized offshore staffing solutions through close collaboration with our clients. Every engagement is designed to meet specific business objectives, maintain continuity of operations, and support long-term growth. Clients retain full control over team structure, schedules, task assignments, and performance goals, while Intelassist manages recruitment, infrastructure, HR, compliance, and day-to-day operational oversight. Our workforce is composed of over 1,000 professionals fluent in English, hold U.S.-accredited college degrees, and are fully vetted through background checks and role-specific assessments. With an average tenure of over five years, our team members offer both stability and institutional knowledge. This consistency, combined with a rigorous onboarding and training framework, allows Intelassist to deliver immediate value while minimizing the disruption typically associated with scaling remote operations. Our pricing model reflects the caliber of talent and operational maturity we provide—not simply the lowest possible cost. We prioritize long-term retention, performance alignment, and measurable outcomes that support strategic business goals. For companies seeking a remote staffing partner that understands the importance of quality, trust, and continuity, Intelassist offers a proven, people-first approach backed by nearly two decades of operational excellence.

At CDM Direct, we are dedicated to providing exceptional customer experiences through seamless journeys across multiple channels. Our solutions integrate various platforms, enabling customers to navigate effortlessly without any disruptions. With a focus on enhancing customer experience supported by our parent organisation, TKW Research, who are experts in real-time Voice of the Customer tracking. We transform valuable real time transaction based feedback into tangible actions, ensuring your business stays ahead in meeting customer needs. Simplifying purchase channels is another area of expertise at CDM Direct. Whether you require support for your online store, eCommerce offerings, or a combination of digital platforms and outbound calling, our team has the necessary skills to make your business the top choice for your customers. In the digital landscape, we understand the importance of maintaining a human touch. Our comprehensive live chat solutions capture valuable customer data, empowering our expert team to engage with the right contacts effectively. By prioritizing personalized interactions, we ensure that your customers feel valued and heard. Partner with CDM Direct to unlock the full potential of connected customer journeys, enhanced experiences, streamlined purchase channels, and the human touch in the digital age. Elevate your business and surpass customer expectations with our exceptional services.

FBSPL is a leading global BPM, consulting, and business process outsourcing (BPO) firm. Focusing on optimizing business operations, we empower companies of all sizes with our strategic business process management solutions in insurance, accounting & bookkeeping, digital marketing, business intelligence, artificial intelligence and data annotation. FBSPL aims to offer its clients the power of scalability while cutting costs and saving time. We pride ourselves on our commitment to excellence, innovation, and customer satisfaction. Our team of experts ensure that our clients receive the highest-quality service customized to their unique needs. We invest in talent, technology, and in-house research to stay ahead of industry trends and provide advanced solutions. Our clients do not see us as mere vendors but as their growth partners. FBSPL is your trusted partner every step of the way. Contact FBSPL today & discover how our business process outsourcing (BPO) & management solutions can transform your business.

Corpshore Solutions is a multinational business process outsourcing (BPO) management consortium and Information Technology (IT) consulting & solutions provider headquartered in Toronto, Canada with operations centres in the Dominican Republic, the United States, Canada, the Philippines, Poland, the United Arab Emirates, Colombia, Mexico, South Africa, Ghana, and most recently Uzbekistan We pride in providing cutting-edge nearshoring, offshoring and onshoring services to all small, medium and large-scale enterprises’ looking to leverage top-notch human resource and AI solutions to boost efficiency and reduce the cost of operations Rest assured, you can trust Corpshore Solutions to make your business and IT outsourcing endeavors a fruitful one. We'll work assiduously with you and provide prolific evaluations and reporting every step of the way

Outsourced is a premium ISO certified offshore staffing company providing the top 5% of talent globally to international companies.We provide the top 5% of talent from the Philippines, India, Malaysia, Argentina, Colombia, and Vietnam, who are 100% dedicated full-time to your business and consistently exceed expectations. Whether you need remote home-based or office-based staffing, we offer flexible offshore solutions.

👋 Welcome to RevGen Genius We’re excited to connect and explore how we can support your growth. Who We Are: RevGen Genius is a boutique nearshore staffing and outsourcing partner helping companies scale smarter, not heavier. We provide highly qualified talent in Latin America for roles across: 📞 Lead Generation 💬 Customer Experience (CX) 📊 Marketing Execution & Support 📂 Project Management 🧑‍💻 Executive Assistance.

VIZX Global Solutions is a premier provider of Business Process Outsourcing (BPO) services. Our specialization lies in providing RPO services, Back-Office Solutions, CX and Call Center support. With our presence in Los Angeles, CA, and Nairobi, Kenya, we are strategically positioned to support your organization’s needs on an international scale. With over 7 years dedicated to BPO services, VIZX Global Solutions has strong track record of delivering exceptional results. Our journey began in 2017 with the launch of VIZX International in Nairobi, Kenya, starting with a capacity of 100+ seats and five U.S.-based clients. Despite challenges, including the Covid-19 pandemic, we expanded our services and adapted to the evolving needs of different industries. In 2022, we moved our Nairobi office the iconic Britam Towers, expanding our capacity to 400 seats with scalability up to 600+ seats. Today, VIZX Global Solutions boasts a diverse portfolio, servicing companies with combined annual revenues exceeding $1 billion. We are confident that our extensive experience and proven capabilities make us the ideal partner to streamline your operations and enhance your recruitment strategies. We look forward to the opportunity to discuss how VIZX Global Solutions can contribute to your organization’s success.