Outsourcing in travel
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Outsourcing for the travel sector
The travel industry is among the fastest building and one of the biggest revenue-generating industry. But with a lot of new companies emerging and the rise of technology, the travel industry has become more advanced and challenging. People travel for both leisure and business and especially during the peak season, the volume of customers in the travel sector can be hectic. Add that to the meticulous needs of the customers that have to be met to give them an affordable but also the most valuable travel experience, the process involved in which requires a great depth of detail. From handling ticketing processes to reservations and bookings for accommodation, dining, and other activities and tours, these functions can drain a business’ operation costs and resources.
When you outsource the time-consuming, redundant, and less critical business functions, you free up the time of your staff in doing tasks like data entry and management. For small travel businesses, outsourcing means you can save a significant amount in hiring a full-time receptionist or office assistant. With the roster of highly skilled and experienced outsourcing firms, you can also gain access to specialized employees and resources that can make your business functions and process seamless and available online to leverage the access to technology. When outsourcing any part of your business, it is necessary that you choose a partner who can better the job you are doing.
Outsourcing advantages for travel businesses
Outsourcing business functions frees up your time and resources in doing non-revenue and redundant office tasks such as data entry and management, call and chat support, ticketing, bookings, and reservations. By outsourcing these less critical business processes, you can redirect you and your staff’s attention to more profit-generating efforts for your business such as promotions and customer-relationship building. Travel outsourcing companies have years’ worth of skills and experiences in handling the needs of the industry. They have a roster of highly competitive employees specializing in various service areas as well as appropriate and seamless systems to keep up with the demands of the current travel industry. Read more…
Types of travel businesses that should outsource
Outsourcing is a fairly common business practice in the travel industry. One of the most common examples is online and independent travel agencies hiring an outsourcing partner to provide a virtual assistant that can do back office tasks and processes, such as data entry for booking and reservations. Aside from this, it significantly reduces the overall cost of hiring a regular office-based employee; it also makes the entire ticketing, booking, and reservation process seamless and available online to cater to more customers. Aside from travel agencies, tourist attractions, such as museums and amusement parks, owners are familiar with this strategy especially when it comes to managing the increased volume of customers during the peak season. Read more…
Best travel jobs to outsource
Outsourced travel tasks usually involve back office-related tasks and functions that take a lot of time and effort to fulfill, such as ticketing which involves a high process time. An outsourcing partner can seamlessly shorten and quicken the tedious process of handling and distribution of tickets and queries. A virtual assistant can also serve as extra staff to do the booking and reservations of hotels and accommodation, restaurants and dining, tours, appointments, and other activities and excursions. Other commonly outsourced tasks in the travel sector also include finance and accounting, customer care and service, and marketing. Read more…
Travel outsourced roles salary comparison
We have prepared a salary comparison table that shows the average salary per annum of the top outsourced travel jobs and roles. It indicates the price comparison between four different countries, namely the Philippines, the United States, Australia, and the United Kingdom. You can clearly see how cost-effective outsourcing in the Philippines is as compared to hiring employees from the three other locations. All amounts are in U.S. dollars (USD$) per hour and the estimate is based on a 40-hour work week in a 52-week year. Read more…
Outsourcing companies specialising in travel
We highlight some outsourcing companies in the Philippines that specialize in providing services for businesses in the travel sector. These companies have a proven track record of providing travel clients with services ranging from virtual assistance, customer service, bookkeeping and even lead generation. They already have the systems and processes in place to be able to adapt to your business needs. You can check each of their company page within our BPO directory to find out more about their services and company information. Read more…
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14 outsourced travel roles & candidates
Outsourcing gives you access to a wide range of qualified and highly motivated resources, at a fraction of the cost. Here are 14 great examples!
The 6 key benefits of travel outsourcing
6 common travel businesses to outsource
See what you can save, connect today
6 travel outsourcing success stories
Duncan Wierman
“I have used Alex to provide myself and my students with Virtual Assistants from the Philippines. Alex is always mindful of our needs to find the best quality person for the job. Alex handles all the co-ordination, payments, and issues with the VA’s that make it easy to do business who are in the Philippines.”
Mona and Yaxkin Velasquez
“I have worked with VA4REI since 2012 and it’s the best business decision I have made, having a reliable, knowledgeable and dependable virtual assistant which with very little training can help do all do little things that my business requires such as data entry, data sorting, marketing, etc. that is extremely necessary but time-consuming and low income producing, being able to delegate that so I can focus on high income-producing activities is the best decision I have done for my business.”
Rachel Skuse
“We are very excited about the future of our business and embracing new technology as well as having a permanent solution for our staffing requirements. I can highly recommend PMVA’s Service”
Gai Kroczek
“I can honestly say that by outsourcing our Property Management tasks with the help of PMVA has allowed us to keep on track with our rent roll growth goals.”
Jared Grugett
“We’ve been extremely happy with our decision to work with Sourcefit. Our industry is extremely competitive and outsourcing has been an important part of our strategy to lower costs and boost service levels. Sourcefit has provided excellent staff and helped us to integrate them with our local team and our overall process. We’ve been extremely happy with our decision to work with them.”
Silvio Bevacqua
“All those jobs that you and your people don’t like doing, or just don’t have time suddenly get all the love and attention to streamline your day to day business and system. You have to be mad not to get on board for this value.”
Average monthly outsourcing costs (USD)
Here’s a guide to the typical ‘all-in’ costs of outsourcing roles.
These figures represent a good cross section of roles, and include the office space and hardware, recruitment and HR, employee salary, taxes and benefits, plus oversight and account management.
Entry-level role
Employee salary:
$400-$500pm
BPO seat fee:
$500-850pm
TOTAL COST:
$900-$1,350pm
Mid-level role
Employee salary:
$700-$800pm
BPO seat fee:
$500-850pm
TOTAL COST:
$1200-$1,650pm
Technical role
Employee salary:
$950-$1,200pm
BPO seat fee:
$500-850pm
TOTAL COST:
$1,450-$2,250pm
Executive level
Employee salary:
$1,800-$2,200pm
BPO seat fee:
$500-850pm
TOTAL COST:
$2,300-$3,050pm
Travel outsourcing salary comparison chart
All amounts are in U.S. dollars (USD$) per annum
- JOBS
- Accountant
- Customer Service
- Copy Writer
- Graphic Artist
- HR Manager
- IT Representatives
- Project Manager
- Software Developer
- Software Engineer
- Technical Support
- Team Leaders
- Virtual Assistance
- PHILIPPINES
- $5,959
- $3,337
- $4,767
- $3,883
- $9,506
- $5,722
- $21,458
- $7,221
- $8,333
- $4,638
- $7,152
- $2,285
- U.S.
- $67,190
- $29,717
- $56,600
- $46,658
- $78,007
- $61,758
- $108,000
- $81,994
- $109,087
- $36,924
- $75,823
- $42,240
- U.K.
- $72,923
- $22,137
- $52,088
- $38,668
- $46,669
- $24,741
- $57,296
- $39,913
- $44,459
- $35,225
- $31,174
- $39,066
- AUSTRALIA
- $58,479
- $35,275
- $62,653
- $37,596
- $66,518
- $59,938
- $86,029
- $62,653
- $62,653
- $38,232
- $45,428
- $31,797
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Example travel outsourcing suppliers
Below are some of the verified outsourcing service providers that specialized in real estate. Outsource Accelerator can give you the best rates possible for your outsourcing needs.
Recommended articles for travel outsourcing
The Source gives you useful information about real estate outsourcing, check out some of the content below and see how outsourcing can help you business.
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12 reasons why you should outsource to the Philippines
Hiring in-house vs. outsourcing
- Salary & benefits
- Hiring & training cost
- Facilities and equipment
- On-boarding and support
- Quality control
- Legal compliance
- In-house
- Expensive
- Need recruiter/HR
- Depreciating assets
- Need manager
- Time consuming
- Can get expensive
- Outsourced
- Up to 70% cheaper
- Provided by BPO company
- Conducive workplace
- Specialised trainers provided
- Quality checks all throughout
- Managed by BPO company
Using a BPO supplier vs. agency vs. freelancer vs. Upwork
- Best rates
- Quality control
- Expand and scale
- Operational backup
- Leadership team
- Trading and upskilling
- Facilities and offices
- BPO Company
- Agency
- -
- -
- -
- -
- -
- -
- Freelancer
- -
- -
- Upwork
- -
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MARKET-LEADING OUTSOURCING SERVICES
How we can help enhance your real estate business with outsourcing
FULL-TIME DEDICATED
STAFFING & FACILITIES
from
$6
/hr
ALL-IN COST*
ALL-IN COST*
- Simple pricing structure, all inclusive of the ff.
- COMPLETE STAFFING
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- Recruited specific to job description
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FULLY-MANAGED
SOLUTIONS
from
$9
/hr
ALL-IN COST*
ALL-IN COST*
- All of the ‘dedicated staffing & facilities’ PLUS
- STRATEGIC ARCHITECTURE
- Identifying facilities, location & outsourcing structure
- Designing hierarchy, key roles & resources
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- OPERATIONAL OVERSIGHT
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- BEST FOR
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BESPOKE ADVISORY
EXPERTISE
from
$0.5
/hr
OPTIMISE & SAVE
OPTIMISE & SAVE
- Compatible with any outsourcing structure, supplier or model
- ONGOING OUTSOURCING CONSULTATION & ADVISORY
- Hands-on optimisation of suppliers, facilities, & strategy
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- Structural analysis, design & implementation
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- CALIBRATED ASSISTANCE
- Variable oversight & assistance
- Light advisory, to complete solutions
- From $0.50 to $2.00 ppph
- Proven outsourcing framework
- Operational & strategic needs analysis
- Engaging the right facilities & structure
- Recruitment, training & skill development
- Defining deliverables, mapping & metrics
- Managing operations, inputs, processes & outputs
- Exponential expansion of business
- BEST FOR
- Small-medium business owners & management
- Businesses currently outsourcing
- Businesses about to outsource
- Avoiding outsourcing pitfalls
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- 99.99% applicability: Outsourcing can applied to almost any business in almost any business sector
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Outsource Accelerator is the trusted source for independent information, advisory and expert implementation of Business Process Outsourcing (BPO)
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Derek Gallimore
Derek Gallimore has been in business 20 years, outsourcing 8+ years and living in Manila (the heart of global outsourcing) since 2014. Derek is the founder and CEO of Outsource Accelerator, and is regarded as a leading expert on all things outsourcing.
