Outsourcing
directory

At Trust The Process we have helped many businesses to be more self-sufficient, benefitting from their three-pronged solution of systemising, automation, and delegation as they offer the following services: OUTSOURCING - Hiring skilled staff offshore for Marketing, Sales, Customer Service, Admin, Operations and Finance means you can grow your business at a fraction of the cost of local staff. Some of our Outsourcing most common roles are: - General Administration - Appointment Setting for Sales - Social Media Assistant - Telesales - Customer Service Administrator - CRM Manager ONBOARDING CRM PLATFORMS - Generate better leads, convert more deals and provide a world-class customer experience! As your HubSpot solutions and Active Campaign partner, we bring your business to the next level by bringing your entire marketing, sales and service journey into one platform. Discover our unique methodology and learn how to manage your customers' journey in one place. - HubSpot - Active Campaign

Eurocom CX, coming from the house of expert outsource providers, is a new name in town. But the masterminds behind it are seasoned professionals having served dozens of years in the field. The company’s headquarters are located in the capital city of Albania, Tirana. We believe in taking your business up a notch to the next level, all through our trained, professional, dedicated and result-oriented staff. Our motto is simple and clear; we do the small work while you can focus on bigger goals for your business. We provide a broad spectrum of customer service outsourcing tasks such as lead generation, inbound as well as outbound customer service and sales. We house a polished team overflowing with motivation to drive your business to the heights of its glory. Our team possesses the skills of multilingual professionals speaking more than 9 languages, so it is safe to say that we defy and break language barriers to ashes. We like working as per the wishes of our clients, and so it is in your hands to choose an onshore or offshore outsourcing service. In spite of our professional approach, we highly believe in flexibility and agility in order to cope with rapidly changing market demands, seasonal shifts, and unexpected turns of events

For 20 years, Touchstone Communications has provided leading companies in the U.S., Canada, and UK with extraordinary results and value. We offer omni-channel and BPO services in four offshore locations. Most often we provide a team of exclusive, dedicate agents and leadership for an all-inclusive monthly fee per agent. This fee included training, QA, Agents, team lead, and supervisor as well as omni-channel technology (and licenses) and a secure environment including our newest PCI-Compliant facility. Read our white papers here: 9 Things You Should Know When Outsourcing Omnichannel Humans

A global leader in BPO and optimizing the customer experience lifecycle, HGS is helping make its clients more competitive every day. HGS combines technology-powered services in automation, analytics and digital with domain expertise focusing on back-office processing, contact centers and HRO solutions to deliver transformational impact to clients. Part of the multi-billion dollar conglomerate Hinduja Group, HGS takes a true “globally local” approach, with over 20,000 employees in seven countries.

Boomering is the top-rated, state-of-the-art, bespoke BPO located in Clark Free Port Zone, Pampanga, Philippines. We provide highly proficient full-time professionals at competitive rates allowing you to work on your business instead of in it. Our processes are commitment-free until you choose your new remote team member and completely transparent at all times. Let us help take your business to the next level by accessing our modern facilities and infrastructure while allowing you to build a fully customized profitable team.

Fortem Auctrix, Inc., Auctrix, is an established business-process outsourcing firm with headquarters based in the Philippines. It was founded in 2017 to deliver the best quality services for clients looking to outsource their business operations. For the past seven years, before incorporation, Auctrix has led substantial efforts and advocacies in providing business process outsourcing (BPO) services, training, coaching, consulting, and business guidance to business stakeholders and enthusiasts of both local and global market opportunities.

Outsource Access helps entrepreneurial businesses realize their potential and is the only firm in the outsourcing industry to win the Inc Magazine “Best in Business” award for rapid growth while making an impact on society. Created by a US entrepreneur frustrated by the shortcomings of other outsourcing firms, OA is an offshore fully-managed virtual assistant and outsourcing services provider in the Philippines with over 450 employees expanding to 600+ by the end of 2022. The majority of our growth has been driven by referral of existing Clients due to our commitment to quality. As a customized solution serving hundreds of Clients in over 50 industries, Outsource Access offers reliable, affordable support in operations, marketing, finances, sales, customer service, HR, and executive support. Our signature vetting and assessment process ensures an outstanding fit between Clients and our virtual staff for a long-term, sustainable experience. Outsource Access is redefining how businesses scale with cost-effective, comprehensive and reliable service. Our Founder and CEO Brad Stevens, resides in Atlanta, GA for our USA headquarters and our Philippines offices are in Cagayan de Oro City, Philippines Our core values include gratitude, relationship-driven, an ever long quest for improvement, attention to detail, and thoughtful communication.

Wing Assistant is a product-driven managed B2B marketplace matching entrepreneurs and business teams with top-notch remote talent to make delegating recurring work efficient, easy, and secure. Wing Assistant is a managed platform connecting executives with vetted remote talent, freeing up their time for strategic, high-level work. Their assistants take over necessary yet tedious tasks in e-commerce, marketing, sales, real estate, and more. This eliminates a number of employer pain points like paying overhead and hiring for vacancies. You can even automate entire business workflows, without any coding, and with real humans to do the work!

CONNECT is a leading CX outsourcing provider nearshore for fast-growing companies. We are seasoned operators from some of the largest BPOs globally with offices distributed across Florida, New York, Honduras, and Mexico. We have a diverse team made up of BPO veterans with experience of working with companies as large as Amazon, Virgin Group, and T-Mobile to small to medium size fast-growing companies. Our founders come from the BPO world, venture capital, and consumer companies. We're based in Altia Smart City in Honduras, which is rated the worlds best infrastructure for BPOs (see the video link below!). Feel free to reach out and let's collaborate to build an extension of your company.

Virtual Latinos is the first platform focused on connecting entrepreneurs, teams and agencies from the US, Canada and the world with virtual assistants and virtual professionals from Latin America. With clients in the United States, Canada, and others across the global Virtual Latinos provides time management solutions that help clients focus on business growth. The team at Virtual Latinos is built by highly professional college graduates who are skilled in administration, sales, marketing, bookkeeping, and a variety of other services. Each client is paired with a bilingual professional prepared to deliver quality solutions.

24x7 Direct is a leading Australian BPO operating successfully onshore in Australia for 20+ years; now expanding offshore, the business is quickly at 120 full-time Virtual Staff based out of the Philippines. We assist the small to medium sector to “Simplify the Process of building Virtual Teams” are a hands-on executive team that knows first-hand how to scale and grow a business through Virtual and Offshore staffing solutions. We will be with you throughout the entire journey, and as business owners, we understand what success and failure look like. A one-stop-shop for any business seeking to build a Virtual Team Offshore with a practical and effortless service that simplifies the process and minimises growth pains while scaling your business. We take care of Recruitment, HR, IT Support, Infrastructure, and Payroll and are a no lock-in contract provider. Our clients are in Financial Services, Education, Information Technology, Insurance, Legal Services, Logistics and Transport, Professional Services, Real Estate, Recruitment, Human Resources, Retail and E-commerce. You can speak to any of them for an insight into the customer experience they have had with us. • Parabroking, Paraplanning • Virtual assistants, Executive Assistants • SEO Specialist, Web Designers • Financial Planning assistants • Mechanical Engineers • Bookkeepers, Accountants • Systems Engineers • Network Engineers • Content Writers, Graphic Designers • Recruitment Staff, Web Developers • Digital Marketing Specialists • Technical Support Specialists • Developers To learn more about how we can support your organisation’s needs, visit our website today: ★ www.24x7direct.com.au ★

Professional Outsourcing Solutions Created To Help Scale Your Business MySource Solutions is a leading Business Process Outsourcing (BPO) company based in the United States but with operations proudly located in Cebu, Philippines. We provide dedicated remote staff and a dedicated team of skilled professional. We specialize in providing the best virtual staff to exceed expectations and build a strong long term relationship. We have a spacious office, modern facility, the best technology, backup power, and internet. Our employees are comfortable with a nurturing style atmosphere. We have spared no expense when it comes to making our office a place people love to work. At MySource we take a consultative and process-driven approach to outsourcing the needs of our customers via a dedicated team that not only includes your remote staff but also management oversight to ensure the successful integration of our team with that of our customer’s team. We are dedicated to continually evaluating and improving our services to ensure that we’re always firmly ahead of the curve, providing our clients with everything they need to be successful. MySource offers a variety of services that include (but not limited to) virtual assistance, customer services support, payroll processing, recruitment, HR functions, telemarketing, and digital marketing services. We have the ability to provide services to almost every industry. With years of experience providing high quality outsourcing services, we have the resources needed to offer professional, custom solutions that will grow your business. We provide outsourcing services that are designed to help you lower cost, scale your business and increase efficiency. Our services allow you to focus on what you do best: running your business. When you have the right talent and technology, you are able to grow your business and focus on the more important tasks that help you achieve your long-term goals. Our outsourcing services can give you the boost your company needs and we will handle the rest.

Corpshore Solutions is a multinational business process outsourcing (BPO) management consortium and and IT solutions provider headquartered in Toronto, Canada with operations centres in the Dominican Republic, the United States, Philippines, the United Arab Emirates, Colombia, South Africa and recently Ghana. We pride in providing cutting-edge nearshoring, offshoring and onshoring services to all small, medium and large-scale enterprises’ looking to leverage top-notch human resource and AI solutions to boost efficiency and reduce the cost of operations Rest assured, you can trust Corpshore Solutions to make your business and IT outsourcing endeavors a fruitful one. We'll work assiduously with you and provide prolific evaluations and reporting every step of the way

Xceed is a global provider of quality, multi-lingual Business Process Outsourcing (BPO) services. Since its inauguration in 2001, Xceed has been at the forefront of the country’s BPO sector by offering innovative world class outsourcing services, as a competitive alternative, guaranteed to cut costs and improve quality. Xceed innovative solutions are based on evaluating clients existing business models and enhancing them to achieve the goals of realizing client satisfaction and long-term profitability. Reaching more than 25,000 employees. Xceed now is one of the leading multilingual Business Process Outsourcing (BPO) Service provider in the EMEA region with a capacity of more than 10,000 web enabled multi-channels workstations serving numerous industries across Europe, North America, Middle East & Africa. Xceed is currently present in three (3) countries, with seven (7) sites in Egypt, one (1) site in Morocco, in addition to a new site in Mauritius to comply with Xceed strategy and to complement its presence in Africa and to meet expectations for French Canadian and multinationals need of Bilingual customer base.

We help you build your full-time, dedicated team in the Philippines, taking care of everything on the ground, while you retain full control of your team, including KPIs, quality, workflow and productivity. So not only do you enjoy significant cost savings (up to 70%), but you still get employees who work just for you, in your business, working towards your business-specific goals.

Eastvantage provides customized business solutions to global companies, enabling offshore operations from its locations in the Philippines, India and Bulgaria. The management team brings a wealth of global insights and local knowledge in the areas of digital transformation, customer experience, and business support. Combining expertise with a hands-on approach to managing client relationships, we help bring about strategic growth for businesses in a wide range of industries worldwide. Our Vision is to become a preferred managed services provider. We envision being a strategic partner for entrepreneurs around the world by providing added-value services and it is our mission to create meaningful jobs across the globe. With over a decade of operations, we have 1000+ happy employees managed by leaders who have a solid understanding of industry best practices. We pride ourselves in having crafted a good record in providing integrated, cost-effective, and fully-functional outsourcing solutions. More than that, we have built a company culture that we are truly proud of. We place a premium on creating a happy workplace driven by meaningful jobs. Our core values of customer intimacy, transparency, passion, excellence, and commitment extend to our colleagues as well as to our clients, making offshoring simple and seamless. Proving true to providing inspiration to help global businesses grow, Eastvantage is relentless in adopting innovative strategies to adapt to the ever-changing market demands.

StraightArrow is a pioneer of creative process outsourcing in the Philippines. We provide efficient, reliable, and scalable creative and marketing support to digital agencies, small and medium businesses, corporate marketing teams, and solopreneurs around the world. We have functioned as creative back-office teams for well-respected media brands and a couple of Fortune 500 companies since 2010. Our strength is in bringing together creative skills, operational systems, and processes. We secure technology to translate our clients’ ideas and strategies into award-winning campaigns, marketing collateral, and a broad range of other media output. We create for the world. Mission and Vision We envision ourselves to be one of the most admired companies in the Philippines serving creative industries around the world: a pioneer in creative process outsourcing and a driver of growth in the outsourcing industry. We are a team of GREAT people. We consistently deliver exceptionally creative products and services, and actively innovate for our clients. Our four-fold mission is to: Provide creative process outsourcing services to help our clients achieve sustainable and profitable growth. Provide gainful employment and meaningful, rewarding careers to our employees. Create value for all our stakeholders and give our stockholders a reasonable return on their investments. Promote the creativity and ingenuity of the Filipino to the world. Our core values: We are a team of great people. We over-deliver and exceed expectations. We innovate to create value and evolve to be better. We do the right thing. We stand for honesty and integrity. We are passionate about who we are, focused on our markets, and committed to excel. https://www.straightarrow.com.ph/about-us

Big Outsource Support Services Inc. (or simply Big Outsource) is a Start-up Friendly Philippine-based Business Process Outsourcing Company and Digital Services Agency. Big Outsource has been working with Early and Growth Stage Startups as well as Large Corporations in providing them with cost-efficient Dedicated and Flexible staffing solutions that gives you access to high quality talent at a fraction of the cost.

MVP Asia Pacific is a leading offshore company among BPOs based in the Philippines. With over 500 remote staff located in central Clark, our team caters to almost every business need. We've proven to help our clients grow by providing top-of-the-line staff for a variety of areas, rich and long-lasting partnerships with your MVP employees and the primary benefit being, on average, MVP Asia Pacific can save your company 75% on overhead costs. MVP can scale your organisation quickly & cost-effectively with a dedicated remote staff member. Connect with us today to learn more about our offers!

Bosch Service Solutions is a leading provider for Business Process Outsourcing. We help you to optimize your service offering in four key areas: Customer Experience Services, Mobility Services, Monitoring Services, as well as Business Services. We also work with our customers to develop, implement and operate new business models.

Remote CoWorker understands the value of time. It is the one commodity that you can never get back after it is gone, which means you need to make the most of it now. Our services can help companies of any size take their business to the next level. Our roots in Filipino culture deliver unique perspectives that add diversity and insight to your circumstances. Authenticity is what helps a business grow today, and that is rare to find when outsourcing. The only way to provide authentic services under your umbrella is to develop relationships. You’ll find that we care about clients, deliver successful consultation strategies, and offer competitive pricing. We also provide easy transitions and onboarding for new clients. When you work with our virtual professionals, you receive services from individuals with the knowledge and skill set necessary for your job. Some companies work hard. Others try to work smart. Remote CoWorker simplifies the equation by working for you.

Virtual Worker Now is the world's fastest growing Outsourcing organization. With 10 different categories of specialization, we are a one-stop shop for any remote work needs. Virtual Assistants, Customer Service, Sales, Social Media, Video, Writing, Design, and more. We make 3 promises about our employees, who are primarily based in Egypt. 1) They are highly educated and have impeccable English. 2) They communicate effectively and reliably. 3) They understand the bottom line, no matter their role. Each Specialist of ours receives weeks of training dedicated to positive work culture and an understanding of core business principles. You won't just be adding an employee, you'll be adding a trusted collaborator and world-class contributor.

Optimistics healthcare solutions is a healthcare BPO company of revenue cycle management RCM and health information management. The company’s expertise with outsource medical billing outsourcing enables it to provide end-to-end solutions to resolve clients’ billing challenges.

Remote Employee is a Western owned & operated business with over 50 years of combined business and outsourcing experience. We help businesses of all sizes reduce operating costs and improve productivity just by rethinking the way you find great talent. Our Mission is to give every size business the ability to easily connect to the global workforce. Giving our clients the means to grow and scale faster than traditional methods.