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Global Outsourcing Firm (BPO) Index
The Global Outsourcing Firm (BPO) Index provides the first comprehensive, objective analysis of all outsourcing firms globally and is a strong indicator of a firm’s prominence. Outsource Accelerator spent 18 months researching firms and developing a robust methodology. We now track, analyze and rank over 2,300 firms globally.
We’re Easy-Outsource, a team of recruiters and problem solvers in the outsourcing business. We’re not just your outsourced team, we’re your allies through thick and thin. Our mission: Find talent AND match them with the right managers. We're the go-to outsourcing company of SMEs and online businesses to save $$$, without sacrificing employee expertise or results.
HiredSupport has been around since 2016 and is a leading provider in the outsourcing industry. We work with companies around the world from startups, eCommerce, SaaS, retail, IoT, and everything in between. We effectively help brands and businesses cut down their costs and increase their customer satisfaction scores and productivity.
MCI is a privately held, tech-enabled business process outsourcing (BPO) company that provides Global Customer Experience Outsourcing, Technology & Contact Center Services. Driving modernization through digitalization, MCI ensures clients do more for less. MCI operates globally offering a wide array of pricing configurations. MCI is the holding company for a diverse lineup of tech-enabled business service operating companies. MCI organically grows, acquires and operates companies that have synergistic product and service portfolios, including but not limited to customer contact center management, business process outsourcing, Omnichannel CX deployment, IT Services, customer software and app development, customer experience management, customer service & technical support, inside sales, collections/account receivable management, and BPO-as-a-service (BPOaaS). MCI now employs between 10,000+ talented individuals with 370+ diverse North American client partners across MCI brands: BYC Aqua, East West BPO, Gravis Apps, Gravis Marketing, March East, Mass Markets, MCI BPOaaS, MCI BPO, MCI Federal Services, OnBrand24, Sydney Call Centre, TeleTechnology, Valor Intelligent Processing and Vinculum.
To respond quickly to changing market trends and ever-increasing customer demands. Brobizco LLC now offers the newest arm of our organization BBC Global Services. BBC Global Services is a Business Process Outsourcing Service Provider (BPO) that offers a comprehensive range of outsourcing services. BBC Global provides high-quality customer satisfaction for your brand and delivers on-demand flexible capability to meet the demands of your customers while lowering operational costs and maintaining the highest levels of information and data security.
Simply Contact is Outsourcing Contact Center working with clients all over the world. We provide : - Customer Care - Inbound&Outbound Sales - Back Office Support - Technical Support - Surveys&Questionnaries Services - Ordering Service Simply Contact has an expertise in Telecommunications, Aviation &Travel, Finance & Banking, eCommerce & Retail Industries. 500 agents provide contact center services for the leading Ukrainian and international companies on different languges 24/7/365. Our main goal is achieving our clients' targets and keeping the projects healthy.
Telecom, Inc. is a mid-size domestic BPO contact center offering a robust suite of services to businesses ranging in size from start-up models to Fortune 500 companies. We combine our extensive experience, exceptional personnel, and leading technology when custom developing unique solutions built to generate results that exceed your expectations. We provide solutions for B2B and B2C campaigns and Telecom support services can be accessed 24/7/365.
PeoplePartners is one of the fastest growing companies in the BPO Industry that is specializing in Business Brokerage, Sales Support, Back-Office Services, Student Support Services and Recruitment Process Outsourcing (RPO). Driven by core values, with passion, accountability, and resourcefulness at its core, they are fully committed to enabling clients to achieve streamlined growth and increased bottom-lines. Thus, their main goal is to recruit, retain and develop high caliber and like-minded professionals that will not merely fill job vacancies for our clients, but also work hand in hand as we bring our company to higher successes.
Based in Boca Raton, Florida, our BPO call center has its largest staffing locations in the Dominican Republic and Trinidad. Our CEO opened our first nearshore location in the Dominican Republic in 2012 to hire top talent and train them to assist with his financial services company in the States. Since then, we opened in Trinidad in 2021 as the effects of COVID oversaturated the Dominican Republic location. We have built a candidate pool of over 25k overqualified agents to scale for long-term as well as seasonal campaigns. We have developed into a technology company providing not only superior talent but also offering the technology we’ve developed internally to our clients. We automate workflows and consistently build bots to lower the required workforce to fulfill many of the repetitive tasks they require.
Our focus is squarely on the success of both client and VA. For us, it is important to see each client achieve success with offshore outsourcing and to completely simplify the whole process. It is also important for us to see each of our VAs achieve career and personal success with our clients. This two-fold mission is what drives our company culture, not the number of people on our payroll! Our model ensures that both clients and VAs are surrounded by the ecosystem that is The Virtual Hub. From our client onboarding and support programs to the VA help desk, Success Coach Program, and collaborative culture, we aim to be the ‘one-stop shop’ that truly simplifies the offshore outsourcing experience for both clients and VAs.
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Agility Staffing Solutions is your partner in profit. As a multidisciplinary professional services firm specializing in outsourced staffing, our core competency of providing efficient, experienced, and cost-effective professional personnel gives our clients the leverage to operate and compete with a significantly lower overhead than using in-country staffing. We power businesses with improved productivity, optimized workflow, and increased profit margins through intelligent solutions to staffing concerns. Working directly with our founders with extensive Philippines-based outsourcing experience, we assure you that your success is our success.
Welcome to Analytix Solutions! Today, businesses of all sizes are faced with a competitive environment that is constantly changing. Companies that possess the agility to react to those market conditions on an ongoing basis and successfully navigate through any unanticipated obstacles are better positioned for long-term success. Analytix Solutions helps companies tackle these challenges by empowering business owners to confidently make informed decisions that will positively impact their company's profitability. We are a single-source provider of integrated solutions across multiple functional areas and disciplines. Through a combination of cross-disciplinary expertise, technological aptitude, and deep domain experience, we provide our clients with efficient systems and processes, reliable data, and industry insights to help propel their businesses to the next level.
Affirm Data is a premium outsourcing provider servicing the Banking, Mortgage Lending, Real Estate, Asset Management and Fintech sectors. We focus on helping our clients grow their businesses by offering customized workforce solutions. Affirm Data provides experienced, top-quality staff; data security, and trusted employment screening of all employees so you can build your business with confidence.
Intelassist, founded in 2007, is an offshore support organization based in Manila, Philippines. We are not a traditional outsourcing vendor but instead through close collaboration with our clients, we understand their specific support needs, enabling us to customize our recruitment efforts and identify best in class employees who seamlessly integrate with their teams as remote employees. We offer highly skilled employees to businesses worldwide, specializing in engineering, architecture, finance, customer care, information technology, medical support, data and analytics, and sales & marketing. Our clients have full control over working hours, projects, tasks, and daily activities. This model ensures that our clients benefit from highly skilled employees who understand their business nuances, leading to improved productivity and reduced turnover. Our pricing model is designed to provide you with high-caliber team members, rather than simply offering the lowest cost possible. Our focus is on delivering measurable outcomes aligned with your specific goals and metrics. We have over 1,000 highly skilled team members who are graduates of a U.S. accredited 4-year college, English-speaking, undergo full background checks, and are fully vetted prior to onboarding. Our average team member has been with us for over 5 years, and we invest in our team, paying them above market average attracting top professionals in the industry.
Our Offshore Employees are talented, experienced, reliable, honest, productive, and friendly. They will go beyond the call of duty to give you the output you expect, and our dedicated Customer Success Managers will not just make it happen, but also exceed your expectations by being on top of the deliverables.
Dynamic Offshore is a leading provider of BPO services, offering a wide range of cost-effective solutions for businesses looking to increase efficiency and reduce costs. With a strong commitment to customer satisfaction, Dynamic Offshore provides tailored solutions that meet the unique needs of each client. Let us help you become more competitive in the global marketplace.
Offshore Den's remote workforce comprises vetted college-educated professionals with extensive experience in administration, sales, digital marketing and bookkeeping best practices. We prioritize the highest quality standards and offer smooth support to drive ROI, conserve capital, and grant you more time to focus on crucial business objectives like building strategies, creating sales funnels, closing deals and scaling your business horizon. As a company, we strive for social sustainability with our global talent pool, and through Impact Sourcing, we respect our people and support their families, their communities, and the planet. Services of Offshore Den: Administrative Virtual Assistance: Our dedicated virtual assistants excel in Remote Office Management, Administrative Tasks, Email and Calendar Management:, Data Entry and Data Management, HR & recruitment, Travel and Accommodation Coordination, Appointment Setting, Research and Information Gathering, Office Supply and Inventory Management, Project Assistance, Phone and Voicemail Handling Document Preparation and Management and more. Our VAs let you focus on core business functions by streamlining administrative tasks. Marketing Virtual Assistants: Our specialized marketing VAs are adept at Content Creation, Social Media Management, Lead Generation, Customer Relationship Management (CRM), Search Engine Optimization (SEO), Email Marketing, PPC (Pay-Per-Click) Advertising, Analytics and Reporting, Marketing operation Support, Lead Qualification Prospecting, we facilitate business growth through our marketing support services. Virtual Bookkeepers: Our bookkeepers handle payment processing, financial statement preparation, managing accounts, reviewing timesheets, and providing quality and speed to the financial operations.
Australasian Outsourcing Group is a global outsourcing company dedicated to helping businesses of all sizes enhance operational efficiency and cut costs by matching them with trustworthy, reliable, five-star global talent. We offer a wide range of specialised outsourcing solutions, covering accounting & bookkeeping, customer support, web & graphic design, content creation & copywriting, data management, IT services, digital marketing, data analyst, sales and telemarketing, and more. Our team of professionals combine industry expertise with cutting-edge technology to deliver solutions that exceed our clients' expectations. With a focus on quality, security, and client satisfaction, we are the go-to partner for businesses across diverse sectors. With AOG as your outsourcing partner, you are choosing a reliable ally that will help you unleash your business's full potential while allowing you to focus on your core competencies. Join hands with us, and let's streamline your operations and achieve operational excellence together.
Insurance Support Services International Corporation (ISSI Corp) is a specialized business process solutions company that strives to provide the global insurance industry with strong support, stability and long-term peace of mind. Founded in 2010, ISSI Corp is a Manila-based company with over a decade of experience in supporting insurers with Contact Center Solutions, Back-office Support and Sales & Marketing. Among our core strengths and capabilities are our adaptability and network, which allow us to perform classical outsourcing services that could evolve into joint ventures. Our BPO operations serve US insurers (700+ FTEs) and US and Australian pet health insurers through our joint venture PetSure Services Inc. (450 FTEs).
Better Support is a hypermodern Outsourcing alternative able to genuinely attract the best talents in the country. We are a young company with about 30 employees providing tailor-made solutions based on our client´s needs. Our passion is to provide awesome support for our clients and watch them become bigger, better, and more profitable.
We're not your typical BPO. Boldr is a purpose-driven outsourcing company and the world's largest B Corp-certified BPO and PEO. We have offices in the Philippines, Mexico, Canada, South Africa, and the United States. What makes us different is the fact that we care, we give back, we nurture. First off, we invest in your teams so they can grow with your company and improve long-term results for both parties. Second, we invest our time and a percentage of our revenues back into the communities where we live and work. This way we also focus on making the world a better place. Anywho, enough about us. Let us know how we can help you grow and connect!