Outsourcing directory

The world's most complete directory of global outsourcing firms.

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Global Outsourcing Firm (BPO) Index

The Global Outsourcing Firm (BPO) Index provides the first comprehensive, objective analysis of all outsourcing firms globally and is a strong indicator of a firm’s prominence. Outsource Accelerator spent 18 months researching firms and developing a robust methodology. We now track, analyze and rank over 2,300 firms globally.

Read more: Global Outsourcing Firm (BPO) Index methodology

  • Sectors
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    Glassdoor rating
    -
    • Seat:

      -
    • DA: Domain Authority

      -
    • Revenue:

      $10-20M
    • Founded:

      -
    • Locations:

      -
  • Better Support is a hypermodern Outsourcing alternative able to genuinely attract the best talents in the country. We are a young company with about 30 employees providing tailor-made solutions based on our client´s needs. Our passion is to provide awesome support for our clients and watch them become bigger, better, and more profitable.

    Sectors
    • Customer Service
    • Digital Content Marketing
    • Full Service Bpo
    • See all
    Glassdoor rating
    -
    Rank #1969
    • Seat:

      10-19
    • DA: Domain Authority

      1
    • Revenue:

      $1 mil. - $5 mil.
    • Founded:

      2021
    • Locations:

      1
  • Connext helps companies build custom, dedicated offshore support teams. Our leading recruiting, management support, and employee retention has made us the premier outsourcing provider for businesses looking for a long term growth partner.

    Sectors
    • Admin Support
    • Customer Service
    • Digital Content Marketing
    • See all
    Glassdoor rating

    3.9/5

    Rank #1208
    • Seat:

      100-249
    • DA: Domain Authority

      19
    • Revenue:

      $25 mil. - $50 mil.
    • Founded:

      2014
    • Locations:

      1
  • Remotify is an Employer of Record solution that enables freedom, security and flexibility, because we want to make remote outsourcing simply excellent and sustainable for all. Remotify is a scalable, cost-effective remote hiring solution for founders and small to medium businesses globally.

    Sectors
    • Admin Support
    • Animation Multimedia
    • Customer Service
    • See all
    Glassdoor rating

    5.0/5

    • Seat:

      80-100
    • DA: Domain Authority

      7
    • Revenue:

      $1 mil. - $5 mil.
    • Founded:

      2021
    • Locations:

      1
  • Sectors
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    Glassdoor rating
    -
    Rank #2352
    • Seat:

      100-249
    • DA: Domain Authority

      1
    • Revenue:

      Unknown
    • Founded:

      2016
    • Locations:

      2
  • 123Employee was founded in 2006 to meet the needs of small and medium-sized businesses. Since then we have grown to a team of hundreds of virtual assistants. We set out to create a company that would make outsourcing affordable to all businesses, while offering a high level of on-going training for our employees and clients. We create opportunities for Filipinos while helping businesses all over the globe increase productivity and lower expenses. We provide business process outsourcing, or BPO, specializing in online and offline marketing, customer service and virtual assistant services from our 3 outsourcing centers. Our company features fully redundant voice and data, enterprise grade network infrastructure, redundant generators and all of the features of a larger provider, without the high costs. 123Employee is the premier outsourcing center in the Philippines.

    Sectors
    • Admin Support
    • Agency Contract Partner
    • Animation Multimedia
    • See all
    Glassdoor rating

    5/5

    Rank #176
    • Seat:

      500-999
    • DA: Domain Authority

      28
    • Revenue:

      $25 mil. - $50 mil.
    • Founded:

      2006
    • Locations:

      3
  • Telecom, Inc. is a mid-size domestic BPO contact center offering a robust suite of services to businesses ranging in size from start-up models to Fortune 500 companies. We combine our extensive experience, exceptional personnel, and leading technology when custom developing unique solutions built to generate results that exceed your expectations. We provide solutions for B2B and B2C campaigns and Telecom support services can be accessed 24/7/365.

    Sectors
    • Customer Service
    • Full Service Bpo
    Glassdoor rating
    -
    • Seat:

      -
    • DA: Domain Authority

      -
    • Revenue:

      8,000,000.00
    • Founded:

      1993
    • Locations:

      -
  • Outsourcing Business Solution (OBS) is a reputable outsourcing company that offers a wide range of specialized services to global organizations. These services include, but are not limited to, accounting and bookkeeping, financial analysis and research, legal services, digital marketing services, data management services, insurance services, web development services, and administrative support services. The company provides a flexible approach to outsourcing, allowing clients to select specific aspects of their bookkeeping, accounting, digital marketing, and legal operations to outsource. The company works closely with client staff, CFOs, and CPAs to ensure that all accounting requirements are met and to provide excellent client care. OBS also has strict security measures in place, including a closed-down desktop function, to ensure the confidentiality and security of client data. In addition, OBS provides bookkeeping and accounting services that can be tailored to the specific needs of clients. The company has a team of experienced bookkeepers, staff accountants, and accounting managers based in the United States who are dedicated to providing the necessary support and expertise to help clients run their businesses effectively. The company's mission is to deliver outsourced solutions that assist organizations in achieving new heights of success. OBS is committed to delivering exceptional client care, providing specialized services and ensuring the security and confidentiality of client data.

    Sectors
    • Admin Support
    • Customer Service
    • Digital Content Marketing
    • See all
    Glassdoor rating
    -
    Rank #1843
    • Seat:

      10-19
    • DA: Domain Authority

      10
    • Revenue:

      $1 mil. - $5 mil.
    • Founded:

      2010
    • Locations:

      1
  • Wing Assistant is a product-driven managed B2B marketplace matching entrepreneurs and business teams with top-notch remote talent to make delegating recurring work efficient, easy, and secure. Wing Assistant is a managed platform connecting executives with vetted remote talent, freeing up their time for strategic, high-level work. Their assistants take over necessary yet tedious tasks in e-commerce, marketing, sales, real estate, and more. This eliminates a number of employer pain points like paying overhead and hiring for vacancies. You can even automate entire business workflows, without any coding, and with real humans to do the work!

    Sectors
    • Admin Support
    • Agency Contract Partner
    • Build Operate Transfer
    • See all
    Glassdoor rating

    4.2/5

    Rank #294
    • Seat:

      100-249
    • DA: Domain Authority

      31
    • Revenue:

      $25 mil. - $50 mil.
    • Founded:

      2020
    • Locations:

      1
  • Auctrix Outsourcing is an established business-process outsourcing firm with headquarters based in the Philippines. It was founded in 2017 to deliver the best quality services for clients looking to outsource their business operations. To ensure the delivery of quality services, Auctrix employs full-time human resources exclusively dedicated to each client project. The workforce comes with the right qualifications, is experienced, based on client requirements, and is trained on industry best practices. The company's employee-centric ecosystem ensures a low employee attrition rate against the industry standards. For the past seven years, before incorporation, Auctrix has led substantial efforts and advocacies in providing business process outsourcing (BPO) services, training, coaching, consulting, and business guidance to business stakeholders and enthusiasts of both local and global market opportunities. Now it caters to a wide range of outsourcing services across the United States, Australia and Canada.

    Sectors
    • Admin Support
    • Agency Contract Partner
    • Animation Multimedia
    • See all
    Glassdoor rating
    -
    Rank #2332
    • Seat:

      100-249
    • DA: Domain Authority

      1
    • Revenue:

      Unknown
    • Founded:

      2017
    • Locations:

      1
  • Affirm Data is a premium outsourcing provider servicing the Banking, Mortgage Lending, Real Estate, Asset Management and Fintech sectors. We focus on helping our clients grow their businesses by offering customized workforce solutions. Affirm Data provides experienced, top-quality staff; data security, and trusted employment screening of all employees so you can build your business with confidence.

    Sectors
    • Full Service Bpo
    Glassdoor rating
    -
    Rank #1883
    • Seat:

      5-9
    • DA: Domain Authority

      8
    • Revenue:

      10 Million+
    • Founded:

      07/18/2020
    • Locations:

      1
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  • ShoreAgents was created by Stephen Atcheler, a successful Real Estate business owner who discovered the benefits of hiring talented staff from the Philippines. He started with just one team member and quickly grew his team into a competitive force that left his rivals wondering how he was achieving so much. At ShoreAgents, we share Stephen's formula with our members, offering a unique system for finding, managing, and improving the performance of remote teams. While our system can benefit any business, we are passionate about serving the Real Estate industry that has supported us in the past and present. We have members worldwide, including Australia, New Zealand, the United States of America, Canada, and the United Kingdom, who use our teams to gain a competitive edge in their local markets.

    Sectors
    • Admin Support
    • Customer Service
    • Digital Content Marketing
    • See all
    Glassdoor rating
    -
    Rank #1577
    • Seat:

      10-19
    • DA: Domain Authority

      22
    • Revenue:

      1.5 to 2 Million USD
    • Founded:

      2018
    • Locations:

      1
  • Sectors
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    Glassdoor rating
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    • Seat:

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    • DA: Domain Authority

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    • Revenue:

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    • Founded:

      -
    • Locations:

      -
  • At ProtopVA we believe that the future of work is virtual and go above and beyond to help our clients streamline their operations and increase productivity through remote outsourcing and additional growth resources. Our commitment to help our clients succeed in the global marketplace drives everything we do.

    Sectors
    • Admin Support
    • Animation Multimedia
    • Customer Service
    • See all
    Glassdoor rating
    -
    • Seat:

      -
    • DA: Domain Authority

      1
    • Revenue:

      -
    • Founded:

      2022
    • Locations:

      -
  • Staffing Expert is a reputable US-based firm extending its reach to the Philippines. It provides tailored outsourcing solutions to diverse businesses. Staffing Expert expertise lies in delivering customized staffing services to meet your unique requirements and assist you in streamlining operations.

    Sectors
    • Admin Support
    • Customer Service
    • Digital Content Marketing
    • See all
    Glassdoor rating
    -
    Rank #2336
    • Seat:

      20-49
    • DA: Domain Authority

      3
    • Revenue:

      $1 mil. - $5 mil.
    • Founded:

      2019
    • Locations:

      1
  • Intelliworx Ph is a start-up BPO company that specializes in virtual assistant services and offers business solutions such as customer service, administrative support, digital marketing, copywriting, graphic design, video editing and many more. We help businesses streamline their operations through effective action plans and reliable services.

    Sectors
    • Admin Support
    • Agency Contract Partner
    • Animation Multimedia
    • See all
    Glassdoor rating
    -
    Rank #1983
    • Seat:

      10-19
    • DA: Domain Authority

      5
    • Revenue:

      $1 mil. - $5 mil.
    • Founded:

      2019
    • Locations:

      1
  • Through Eclaro’s four global delivery centers in Metro Manila in the Philippines, we provide dedicated IT and business professionals hired specifically for your roles. Our customized approach and flexible engagement models enable our clients to boost productivity and lower costs while maintaining operational control. We are dedicated to a singular purpose: providing the right people to meet your needs and solve your business challenges

    Sectors
    • Admin Support
    • Customer Service
    • Digital Content Marketing
    • See all
    Glassdoor rating

    4.2/5

    Rank #140
    • Seat:

      1000-4999
    • DA: Domain Authority

      25
    • Revenue:

      $75 mil. - $100 mil.
    • Founded:

      1999
    • Locations:

      26
  • Thailand. Home to talented developers and cost-effective staffing solutions. 💰 2-5 times lower annual salary rates 👩🏽‍💻 Over 600,000 skilled IT specialists 🔐 A high priority on data privacy and security 📈 Easy to access the region’s various growing markets and industries

    Sectors
    -
    Glassdoor rating
    -
    • Seat:

      -
    • DA: Domain Authority

      -
    • Revenue:

      -
    • Founded:

      2010
    • Locations:

      -
  • GetCaller’s goal is to empower small to medium-sized companies to afford call center services and admin tasks, leveling out the playing field by bringing smaller enterprises to the same level as the “big guns.” GetCallers is tailored to meet the needs of smaller businesses, with agents ready to assist with cold calling, cloud call centers, live chat support, and virtual assistance - all at unheard-of prices in the BPO market. We serve a broad spectrum of businesses across numerous industries. We have been empowering our clients with qualified agents and sophisticated technology since 2008, sparking a unique synergy responsible for lower costs, higher profit margins, and most importantly, better service that boosts satisfaction and creates long-lasting relationships with customers.

    Sectors
    • Admin Support
    • Customer Service
    • Full Service Bpo
    Glassdoor rating
    -
    Rank #943
    • Seat:

      10-19
    • DA: Domain Authority

      21
    • Revenue:

      $1 mil. - $5 mil.
    • Founded:

      2019
    • Locations:

      5
  • DBOS is an Australian-owned and managed, fast-growing offshore staffing company based in Manila, Philippines that provides world-class, personalised and affordable outsourcing services to businesses of any scale, specialising in assisting the SME market and broad range of expertise across most industries. We claim a client retention rate of 94% and 95% for key team members. Guided by our core values: Excellence, Ingenuity, Integrity, and Heart, DBOS is committed to delivering outsourcing solutions by matching you with highly-skilled, qualified and reliable Filipino professionals your business needs to meet your KPIs and required ROIs at a reasonable cost without lock-in contract and long term commitment.

    Sectors
    • Admin Support
    • Customer Service
    • Digital Content Marketing
    • See all
    Glassdoor rating

    4.3/5

    Rank #1038
    • Seat:

      100-249
    • DA: Domain Authority

      24
    • Revenue:

      $1 mil. - $5 mil.
    • Founded:

      2015
    • Locations:

      1
  • Founded in 2016, Omni Interactions is the fastest-growing managed services provider of outsourced customer experience solutions. With over 120 years of combined C-suite experience providing work-from-home customer service solutions, Omni Interactions has developed a unique business model built around the gig economy and innovative cloud-based technology that empowers remote brand ambassadors to provide on-demand, scalable, omnichannel customer experience at a lower cost. Learn more at https://omniinteractions.com/

    Sectors
    • Customer Service
    • Full Service Bpo
    • Seat Leasing Bpo
    Glassdoor rating
    -
    • Seat:

      -
    • DA: Domain Authority

      -
    • Revenue:

      -
    • Founded:

      2016
    • Locations:

      -
  • Sectors
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    Glassdoor rating
    -
    • Seat:

      -
    • DA: Domain Authority

      -
    • Revenue:

      -
    • Founded:

      -
    • Locations:

      -
  • The ethos of NeoWork is to usher in the new method of work for the outsourcing industry. We have a startup culture and specialize in partnering with high growth companies and navigating through ambiguity to build SOPs and processes for their operations. NeoWork is small enough to care (our founder knows all of our agents on a personal level), but large enough to scale (robust recruiting and HR infrastructure for rapid account growth). Our culture also revolves around prioritizing mental health for ourselves and our teammates by taking real action with mental health days, fully remote work setups, and resources for personal growth.

    Sectors
    • Admin Support
    • Animation Multimedia
    • Customer Service
    Glassdoor rating
    -
    • Seat:

      -
    • DA: Domain Authority

      -
    • Revenue:

      1,100,000
    • Founded:

      -
    • Locations:

      -
  • At Cloudstaff, we specialize in finding extremely talented team members who can help your business thrive. We are an award-winning outsourcing provider using cutting-edge technology, enterprise-grade data security, and around-the-clock service and support to provide our clients with an unforgettable customer experience. Once you’ve found great staff, it’s of course incredibly important to keep them. Our industry-leading 98.2% (audited) staff retention rate is the envy of the BPO industry. We have an amazing culture that keeps staff longer! This means your team of Cloudstaffers are stable, predictable, and require less ongoing retraining from you. Our clients can’t get enough of us. With over 6,300 staff, our talent recruitment team is always being kept busy looking for highly skilled professionals for our global clientele. We have 14 offices in strategic locations around the Philippines and India. Our Columbia office is also opening soon We offer a broad range of available work location options too. You and your Cloudstaffers may choose to permanently work from home; work from a hybrid location (part office and part home), work at a dedicated desk in a Cloudstaff office, or work in a dedicated private suite in a Cloudstaff office. Our private suites can be also branded and serve as “your office in the Philippines.” We take your security needs incredibly seriously too: We are an ISO accredited company (ISO-9001 and ISO-27001). Our office suites are PCI-DSS accredited. We are HIPAA compliant. We provide a Managed PC hardware service paired with managed antivirus and anti malware as standard. We offer security upgrade packages from Fortigate and Microsoft Endpoint Protection and Response (EDR) Our business model provides clients with the flexible and tailored workforce solutions they need to meet their business growth objectives cost-effectively. The Cloudstaff model sees Cloudstaff managing the recruitment, well-being and payroll of its Cloudstaffers, while the management control of daily tasks and KPIs sits with our clients. Our “partners in success” approach allows our clients to direct their Cloudstaff team members as if they were their own employees. Cloudstaff has a western global management team with executives located in six countries. This strategy enables Cloudstaff to offer superior around-the-clock support for our valued clients and staff. We believe that it’s our commitment to excellence that makes us the right trusted partner for businesses looking to enhance their operations.

    Sectors
    • Admin Support
    • Agency Contract Partner
    • Animation Multimedia
    • See all
    Glassdoor rating

    4.5/5

    Rank #56
    • Seat:

      1000-4999
    • DA: Domain Authority

      28
    • Revenue:

      $120 million
    • Founded:

      2005
    • Locations:

      8
  • MVP Asia Pacific is a leading offshore company among BPOs based in the Philippines. With over 500 remote staff located in central Clark, our team caters to almost every business need. We've proven to help our clients grow by providing top-of-the-line staff for a variety of areas, rich and long-lasting partnerships with your MVP employees and the primary benefit being, on average, MVP Asia Pacific can save your company 75% on overhead costs. MVP can scale your organisation quickly & cost-effectively with a dedicated remote staff member. Connect with us today to learn more about our offers!

    Sectors
    • Admin Support
    • Animation Multimedia
    • Customer Service
    • See all
    Glassdoor rating

    4.5/5

    Rank #926
    • Seat:

      10-19
    • DA: Domain Authority

      16
    • Revenue:

      $1 mil. - $5 mil.
    • Founded:

      2017
    • Locations:

      1
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