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Global Outsourcing Firm (BPO) Index
The Global Outsourcing Firm (BPO) Index provides the first comprehensive, objective analysis of all outsourcing firms globally and is a strong indicator of a firm’s prominence. Outsource Accelerator spent 18 months researching firms and developing a robust methodology. We now track, analyze and rank over 2,300 firms globally.
Saigon Technology (Business Registration Name: STS Software Technology JSC) is the leading Vietnam-based Agile software outsourcing company in Ho Chi Minh and Da Nang Cities, Vietnam, established in 2012 with the power of more than 270 top tier software engineers and a mature process. We are certified among 15 best Agile software outsourcing companies in Vietnam by The Vietnam Software Association in 2019 and 2020. Our mission is to deliver the best and most cost-effective Agile software development offshoring and outsourcing solutions to customers in areas such as e-finance, e-business, logistic, transportation, healthcare, media and other industries.
We think PANDR should be the dictionary term for where great people, processes and technology meet in the middle. Too long has outsourcing and offshoring been associated with bland and boring companies. We bring a new vision to our space. One that is progressive and reflects the conditions needed in a modern-day workforce to produce the happiest and most effective employees (our A-team players!) for our clients. That’s the PANDR difference, and we will never compromise this for profits.
flexhive is a subsidiary of Hudson Group, the largest recruitment company in the APAC region. We specialise in placing high-quality talent with various governments in ANZ and some of the largest companies, including Nike, Woolworths, and The University of Queensland. Our focus is on delivering exceptional service and only providing our clients with the top 5% of talent. To achieve this, we have established a rigorous pre-screening process that includes various assessments and one-way video interviews, followed by an interview with one of our experienced consultants. Our commitment to quality and our proven track record of success make us a trusted partner for companies looking for remote talent that can deliver results
Founded in 2016, Omni Interactions is the fastest-growing managed services provider of outsourced customer experience solutions. With over 120 years of combined C-suite experience providing work-from-home customer service solutions, Omni Interactions has developed a unique business model built around the gig economy and innovative cloud-based technology that empowers remote brand ambassadors to provide on-demand, scalable, omnichannel customer experience at a lower cost. Learn more at https://omniinteractions.com/
Staffing Expert brings you a digital enabled emerging workforce using VIRTUAL EXPERTS! Who are we ? A new digital paradigm for outsourcing services Our Vision is to create a new digital paradigm for outsourcing services in an emerging workforce. Our Mission is exceeding our customer expectations with digital AI empowered Emergent Workforce. Why do we exist ? There is a paradigm shift in the workforce(Ie. it is a remote, shift in employee needs for GenX to Gen, stronger need for diversity and inclusion, unparalleled need for privacy and security driven by business and individual needs.) - current BPOs are challenged to pivot given their size and unable to fully integrate to improve the overall quality of delivery.
GoTeam, formerly GO Virtual Assistants (GO-VA) Inc. is a registered Australian-Filipino owned company growing in the heart of Cebu City, as well as a growing number of key cities in the Philippines. Our HQ is situated in an IT complex with modern facilities, although since March 2020, more than 70% of our team members have been working from home. Our enhanced operations and streamlined services provide scalable opportunities that spell sustainability, growth, and success for any business venture. As your global team members, GoTeam's goal is to create winnable games and strategies across all the work that we do, knowing that your success is our long-term fulfillment. We help Australian, NZ, US, and UK businesses increase revenue, reduce costs, and scale through outsourced offshoring. This also creates for us the opportunity to be a catalyst for people to exceed.
Vuvale Outsourcing (A BDE Group Company) provides outsourcing solutions primarily in Fiji. As an English speaking destination, with Customer service at its core (just think of the thriving Tourism industry), Fiji is an unexpected and great alternative for your outsourcing needs. Vuvale provides bespoke outsourcing solutions for our clients, in call center operations, accounting, software development, customer service, debt collections and many more. We support our clients in every step to successfully integrate their offshore team with their local team.
We help you build your full-time, dedicated team in the Philippines, taking care of everything on the ground, while you retain full control of your team, including KPIs, quality, workflow and productivity. So not only do you enjoy significant cost savings (up to 70%), but you still get employees who work just for you, in your business, working towards your business-specific goals.
At Nezdex, we specialize in connecting companies with top-tier virtual assistants, enabling them to streamline operations, boost efficiency, and focus on what truly matters – their core business goals. Our remarkable 24-hour hiring timeline sets a new industry standard, allowing you to swiftly integrate the talent you need into your operations, minimizing downtime and maximizing productivity. Our outsourcing solutions are designed with scalability in mind, offering you the flexibility to expand your operations seamlessly. You can start with one virtual assistant and scale it up or down, depending on your business needs. By collaborating with us, your business can experience cost reductions of up to 70%. Nezdex is more than an outsourcing provider – we are a strategic ally, a catalyst for progress, and a pathway to achieving business excellence in a dynamic digital era.
Leap Global Teams is a premier BPO services company that offers a wide range of solutions to businesses in the Philippines and around the world. Having opened our doors in December 2022, our company was established with the goal of providing superior BPO services to help our clients achieve their goals and targets.
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Remotify is an Employer of Record solution that enables freedom, security and flexibility, because we want to make remote outsourcing simply excellent and sustainable for all. Remotify is a scalable, cost-effective remote hiring solution for founders and small to medium businesses globally.
Kuubiik is providing full-time and hourly BPO solutions with high-quality outsourced talents in over 150 countries, and with headquarters in Singapore. Kuubiik's talents comes from all corners of the globe, including Singapore, Japan, Korea, the United States, Europe, and Southeast Asia. We have been trusted by world-class brands such as Google, TikTok, the United Nations, Shopify, AEM, HP, TELUS, MyRepublic, and SGS, among others. We work with businesses of all sizes to provide support with marketing, graphic design, video editing, back office operations, IT/software development, and other services.
We’re Easy-Outsource, a team of recruiters and problem solvers in the outsourcing business. We’re not just your outsourced team, we’re your allies through thick and thin. Our mission: Find talent AND match them with the right managers. We're the go-to outsourcing company of SMEs and online businesses to save $$$, without sacrificing employee expertise or results.
SupportNinja was established in 2015, with the main aim of helping startups in overcoming their challenges, and succeeding in their line of businesses. It has been a pioneer in this regard, and has been able to succeed, where no one else has been able to make a mark. SupportNinja is based in Philippines, and tries to tap the business process outsourcing talent over there. The founders of the company have great experience with their previous ventures in managing servers, datacenters, and other technical issues that are faced by the other hosting companies across the world. With more than 3000 websites in its portfolio, and 7000 satisfied customers around the world, the company has a major presence in the global scenario. Some of the services provided by SupportNinja include Frontline support, feedback calls, welcome calls, customer upselling, and lead generation through prospecting, qualification, cold emails, and setting up appointments. Other than that, the company is also involved in moderating content through Social media indexing, filtering of content, and handling of reported content. They also provide back-office support through data entry, internet research and analytic reporting. With its innovative methodologies, the company helps the new and struggling startup companies to grow in a rapid manner.
Fast-growth, middle market companies rely on Origo for support in accelerating their growth, exceeding service levels, and reducing overhead. We give our partners the people, processes, technology, and data they need to scale their operations so executives can instead focus on growing the business and grabbing market share faster. With over 1,000,000+ transactions processed every year for multiple sectors including field services, SaaS, healthcare, legal and more, Origo innovates and unlocks operational improvements in a business, going way beyond what a typical BPO will offer.
We are a MULTILINGUAL BPO company highly specialized in : MULTILINGUAL DATA ENTRY MULTILINGUAL DATA PROCESSING MULTILINGUAL DATA ANNOTATION MULTILINGUAL CONTENT MODERATION and MULTILINGUAL CUSTOMER SUPPORT SERVICES (check our videos corporate below) We are ISO 27001 et ISO 9001 and GDPR compliant We primaly master the processes of typing, categorization, annotation, validation, enrichment and moderation of data & contents along with customer service in multi-languages with 4 centers in the world in 3 countries : Bulgaria, Egypt and Madagascar.
Better Support is a hypermodern Outsourcing alternative able to genuinely attract the best talents in the country. We are a young company with about 30 employees providing tailor-made solutions based on our client´s needs. Our passion is to provide awesome support for our clients and watch them become bigger, better, and more profitable.
At CDM Direct, we are dedicated to providing exceptional customer experiences through seamless journeys across multiple channels. Our solutions integrate various platforms, enabling customers to navigate effortlessly without any disruptions. With a focus on enhancing customer experience supported by our parent organisation, TKW Research, who are experts in real-time Voice of the Customer tracking. We transform valuable real time transaction based feedback into tangible actions, ensuring your business stays ahead in meeting customer needs. Simplifying purchase channels is another area of expertise at CDM Direct. Whether you require support for your online store, eCommerce offerings, or a combination of digital platforms and outbound calling, our team has the necessary skills to make your business the top choice for your customers. In the digital landscape, we understand the importance of maintaining a human touch. Our comprehensive live chat solutions capture valuable customer data, empowering our expert team to engage with the right contacts effectively. By prioritizing personalized interactions, we ensure that your customers feel valued and heard. Partner with CDM Direct to unlock the full potential of connected customer journeys, enhanced experiences, streamlined purchase channels, and the human touch in the digital age. Elevate your business and surpass customer expectations with our exceptional services.
PEAK Outsourcing evolved from a concept that set out to better the experience and client expectations when outsourcing to the third-largest English-speaking country in the world, the Philippines. We were once a client, so we know what it is like and we understand the fears of having a working and financial relationship with someone overseas. We took all the headaches and uncertainties we experienced, along with surveying other clients whom we outsourced, and devised a program to fix those issues that were always recurring. We knew the concept of outsourcing could be a huge benefit for a client, and that there had to be a better way of doing so, so we set out to make these changes.
Diffco is a Silicon Valley-based development company specializing in providing businesses with teams of senior developers to drive their success in the market. With more than 15 years of experience in mobile, web, and AI development, we offer robust software solutions to help you launch, support and accelerate your business. Our team is focused on clear communication, reliability, and building long-term client relationships. As an award-winning agency, we deliver exceptional quality and value. We focus on the product and can cover the whole project creation, from ideation to a sophisticated technical implementation, with continuous development and support. Why Diffco? - Client-driven approach; - Transparent processes and billing; - Always clear communications with you about everything; - Only dedicated project teams with no cross-project sharing; - Detailed reporting and deliverables. Elevate your business with Diffco experts. Let’s chat and get you on the new journey to success.