Outsourcing directory
The world's most complete directory of global outsourcing firms.
We found 3,673 companies
Report a problemGlobal Outsourcing Firm (BPO) Index
The Global Outsourcing Firm (BPO) Index provides the first comprehensive, objective analysis of all outsourcing firms globally and is a strong indicator of a firm’s prominence. Outsource Accelerator spent 18 months researching firms and developing a robust methodology. We now track, analyze and rank over 2,300 firms globally.
- Sectors
- Admin Support
- Customer Service
- Finance Accounting See all
Glassdoor rating3.9/5
Rank #147Seat:
1000-4999DA: Domain Authority
27Revenue:
$50 mil. - $100 mil.Founded:
2006Locations:
5
Founded in 2016, Omni Interactions is the fastest-growing managed services provider of outsourced customer experience solutions. With over 120 years of combined C-suite experience providing work-from-home customer service solutions, Omni Interactions has developed a unique business model built around the gig economy and innovative cloud-based technology that empowers remote brand ambassadors to provide on-demand, scalable, omnichannel customer experience at a lower cost. Learn more at https://omniinteractions.com/
Sectors- Customer Service
- Full Service Bpo
- Seat Leasing Bpo
Glassdoor rating3.7/5
Seat:
-DA: Domain Authority
31Revenue:
-Founded:
2016Locations:
-
Insurance Support Services International Corporation (ISSI Corp) is a specialized business process solutions company that strives to provide the global insurance industry with strong support, stability and long-term peace of mind. Founded in 2010, ISSI Corp is a Manila-based company with over a decade of experience in supporting insurers with Contact Center Solutions, Back-office Support and Sales & Marketing. Among our core strengths and capabilities are our adaptability and network, which allow us to perform classical outsourcing services that could evolve into joint ventures. Our BPO operations serve US insurers (700+ FTEs) and US and Australian pet health insurers through our joint venture PetSure Services Inc. (450 FTEs).
Sectors- Customer Service
- Full Service Bpo
- Specialized Bpo Vertical
Glassdoor rating3.9/5
Rank #1397Seat:
10-19DA: Domain Authority
11Revenue:
$15 mil. - $25 mil.Founded:
2009Locations:
2
Outsourcing to the Philippines made easy! Helping Australian businesses to think outside the box by providing them with easy access to outsourced teams. We are a full service co sourcing BPO provider, operating out of both Metro Manila in the Philippines, and Jakarta, Indonesia. Our delivery centres are fully secured and operate 24/7. We charge no upfront or onboarding fees, nor do we lock you in long term.
Sectors- Admin Support
- Animation Multimedia
- Customer Service See all
Glassdoor rating4.6/5
Rank #1122Seat:
100-249DA: Domain Authority
3Revenue:
$1 mil. - $5 mil.Founded:
2019Locations:
2
HiredSupport has been around since 2016 and is a leading provider in the outsourcing industry. We work with companies around the world from startups, eCommerce, SaaS, retail, IoT, and everything in between. We effectively help brands and businesses cut down their costs and increase their customer satisfaction scores and productivity.
Sectors- Admin Support
- Agency Contract Partner
- Customer Service See all
Glassdoor rating3.4/5
Rank #1627Seat:
10-19DA: Domain Authority
5Revenue:
$1 mil. - $5 mil.Founded:
2010Locations:
1
- Sectors
- Build Operate Transfer
- Customer Service
- Full Service Bpo See all
Glassdoor rating3.6/5
Rank #511Seat:
500-999DA: Domain Authority
19Revenue:
$ 20millionFounded:
2008Locations:
3
A South African based outsourced contact centre Specialising in Sales, Retentions and Customer Experience. Over a decade of service excellence, and counting. We at ELS are proud to have transformed customer service management, sales and retentions through our innovative approach, world-class quality assurance, and comprehensive solutions. To us, it’s all about enhancing the connection between your business and its customers, and ensuring that you have robust systems in place to keep your team strong, and your prospects growing. What started as a lean team of skilled administrators, quickly grew into an award-winning team of highly skilled customer experience retentions and sales experts, collectively reshaping the way companies design and deliver customer experiences and increase sales and retentions. Today, our team continues to grow – and our hunger for constant learning and refining never ceases. The only thing that remains fixed, is our commitment to providing our clients with flexibility, agility and the ability to excel.
Sectors- Admin Support
- Agency Contract Partner
- Build Operate Transfer See all
Glassdoor rating-Rank #2101Seat:
20-49DA: Domain Authority
8Revenue:
$1 mil. - $5 mil.Founded:
2006Locations:
1
D&V Philippines is one of the leading business process outsourcing (BPO) firms focusing on finance and accounting, audit, and admin-related support based in Makati City — the financial center of the Philippines. The company started with a handful of accountants and went on to become one of the fastest-growing companies in the Philippines and in Asia-Pacific. Led by Dutch CFO Stefan Vermeulen and daily operations managed by CPAs, we bring more than 10 years of experience in accounting, audit, and compliance to the table to assure clients that our expertise can match their needs, no matter how complex. Our solutions are created scalable, flexible, and tailored to adapt to the current phase of their growing business. D&V Philippines provides highly specialized F&A solutions that serve as an extension of the finance and accounting departments of corporate CFOs, and an extension of practice of professional services firms, including accounting firms, audit firms, part-time CFO firms, and wealth management firms. Today, our tailored and cost-effective solutions are helping more than 350 clients in Australia, Asia-Pacific, Canada, Europe, Singapore, the United States, and the United Kingdom. Led and managed by accountants, our roster of nearly 1000 accountants and auditors gives our company the expertise and talent diversity to deliver a wide range of innovative services to our ever-growing clientele. Our tireless commitment to excellence, integrity, and innovation continues to move us forward and drive us to deliver better solutions.
Sectors- Finance Accounting
Glassdoor rating4.2/5
Rank #403Seat:
100-249DA: Domain Authority
24Revenue:
$10 mil. - $25 mil.Founded:
2012Locations:
1
- Sectors
- Admin Support
- Customer Service
- Finance Accounting See all
Glassdoor rating4.1/5
Rank #1044Seat:
10-19DA: Domain Authority
13Revenue:
$50,000,000Founded:
2010Locations:
1
Sudo Staff is an Australian employee outsourcing company providing overseas support staff to businesses across Australia. Our principals have been providing administrative, secretarial and legal support since 2010. Sudo Staff remote employees are based in the Philippines and operate on Australian business hours.
Sectors- Admin Support
- Customer Service
- Digital Content Marketing See all
Glassdoor rating5/5
Seat:
-DA: Domain Authority
10Revenue:
-Founded:
-Locations:
-
Hello! We are iQor For our clients, customers, employees, and communities where we work and live, iQor creates meaningful connections by employing people with heart and technology with purpose. Our partners entrust us with their most precious relationships and look for us to share the same passion and enthusiasm for the brand as they do. This is the best part of our job. While we have our own culture and identity, we welcome our partners' cultures into our lives and share the same experiences to ensure the promise and quality they have come to expect from iQor are present within each interaction. At iQor, our culture starts with making people smile. Nurturing: We are focused on the employee experience and provide our team members a path forward to help them achieve their dreams. Our Virtual iQor University provides team members access to help them learn and grow. Formal and rigorous programs like our Scholars program offer a challenging and rewarding path to management. We work hard to provide each team member the right mentorship and support structure to guide and support them on their journey. Motivating: We know that employees are investing their time with us. We take this to heart and ensure that we create the right environment and tools to help energize and motivate our amazing employees. We built iQor Recognize to provide a virtual platform to recognize accomplishments but never miss a milestone and say thank you. Transparent: Every corner of iQor is focused on you. One of the more unique aspects of iQor is a real-time performance dashboard that each senior leadership team member has on desktop and mobile. No matter where they are, they can drill down into programs and see what is happening. Visibility into the business is not a secret. Our leadership team makes it a point of staying connected to you. We are open, honest, celebrate our successes, and address opportunities head-on, together as one team. Curious: A large number of our employees were born with a phone, app, or in the cloud. Times have changed, and so have we. Our focus is on keeping you ahead of what is next. Our digital CX services deliver amazing employee and customer experiences, discover new ways to enhance the customer journey and deliver on customer preferences for how they choose to interact and support your brand. Partners find our inquisitive nature helpful and thought-provoking in pursuit of their business goals.
Sectors- Build Operate Transfer
- Customer Service
- Full Service Bpo See all
Glassdoor rating3.5/5
Rank #38Seat:
10000+DA: Domain Authority
45Revenue:
$1 bil. - $5 bil.Founded:
1957Locations:
81
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Is your company struggling to find, hire, or retain software developers in South America? We help North American companies effectively find and hire software developers in Colombia and South America, with a focus on long-term relationships built on stability and the inclusion of local and remote benefits. We believe there is a better way to find and hire software developers in South America. Currently, developers hired as direct contractors do not receive all the local benefits and are in a legal gray area. Talent hired through traditional nearshore firms doesn't get the benefits of working with US companies, such as USD-based salaries or a direct work relationship. Why choose us? - We understand local markets and legislation. - We know the software development industry. - We know how to recruit technical talent. - We focus on developers and maximizing their salaries. - We prioritize long-term relationships. - We offer a simple, low-cost, transparent model. - We provide local support. - We believe in Latin American talent. - We help build meaningful, long-term relationships. Your future employees will love our model because they receive better salaries, benefits, and opportunities. We are Your Better Way to hire software developers in Colombia and Peru. For more information, visit www.BetterWay.Dev. We are part of the AtlanticReef.tech and AtlanticSoft Family.
Sectors- It Services And It Consulting
- Software Application Development
- Specialized Bpo Vertical
Glassdoor rating-Seat:
-DA: Domain Authority
-Revenue:
1.5MFounded:
-Locations:
-
A global leader in BPO and optimizing the customer experience lifecycle, HGS is helping make its clients more competitive every day. HGS combines technology-powered services in automation, analytics and digital with domain expertise focusing on back-office processing, contact centers and HRO solutions to deliver transformational impact to clients. Part of the multi-billion dollar conglomerate Hinduja Group, HGS takes a true “globally local” approach, with over 20,000 employees in seven countries.
Sectors- Admin Support
- Build Operate Transfer
- Customer Service See all
Glassdoor rating3.5/5
Rank #134Seat:
500-999DA: Domain Authority
49Revenue:
$100 mil. - $250 mil.Founded:
2000Locations:
9
Integrated OS was formed in 2016 to allow us to reach other Partners in different Industries. We have and are continuing to help more than 50 Australian businesses focus on their goals by facilitating recruitment and setting up their own dedicated offshore teams in The Philippines. Integrated OS is now headquartered in the heart of Filinvest Alabang with close to 100 team members across varied industries in Australia. We are driven by our core values to deliver our commitment to our Partners and team members whilst helping reduce homelessness in The Philippines. The Integrated OS leadership team is comprised of passionate individuals with a wealth of knowledge and experience in the business outsourcing industry. Operating across a range of areas, each member of our team brings exclusive skills and diversity to ensure strong, structured and seamless outsourcing services. We use our tailored outsourcing skills and professional backgrounds to build teams that will contribute to the overall success of your business.
Sectors- Admin Support
- Agency Contract Partner
- Customer Service See all
Glassdoor rating4.8/5
Rank #991Seat:
10-19DA: Domain Authority
12Revenue:
over $ 5 mil.Founded:
2016Locations:
5
Saigon Technology (Business Registration Name: STS Software Technology JSC) is the leading Vietnam-based Agile software outsourcing company in Ho Chi Minh and Da Nang Cities, Vietnam, established in 2012 with the power of more than 270 top tier software engineers and a mature process. We are certified among 15 best Agile software outsourcing companies in Vietnam by The Vietnam Software Association in 2019 and 2020. Our mission is to deliver the best and most cost-effective Agile software development offshoring and outsourcing solutions to customers in areas such as e-finance, e-business, logistic, transportation, healthcare, media and other industries.
Sectors- Build Operate Transfer
- Finance Accounting
- It Services And It Consulting See all
Glassdoor rating4.1/5
Seat:
250-499DA: Domain Authority
35Revenue:
$10000000Founded:
-Locations:
-
DynaQuest is an award-winning Philippines-based IT & Blockchain solutions provider that deliver specialized offshore solutions for insurance, banking and healthcare sectors, with innovative solutions for emerging platforms that enable Blockchain and digital currency. Our specialized solutions scale with the frontier of disruptive technology in order to support business innovation.
Sectors- Customer Service
- Finance Accounting
- Full Service Bpo See all
Glassdoor rating4/5
Rank #1235Seat:
10-19DA: Domain Authority
15Revenue:
$1 mil. - $5 mil.Founded:
2012Locations:
1
- Sectors-Glassdoor rating-
Seat:
-DA: Domain Authority
-Revenue:
6,000,000Founded:
-Locations:
-
ConnectOS is a leading global offshoring partner. We help large enterprises and small businesses boost productivity and reduce resourcing costs by up to 70%. We do offshoring differently. Our Integrated Resourcing solutions flex with your business: adjust resourcing levels at short notice, any time. No lock-in contracts, no fixed charges, no hidden fees. ConnectOS is a top-rated employer of choice and the industry leader in IT and workplace security, independently validated by the market. From hiring one person to building a large team, we connect companies around the world with ready-now talent across a range of industries, functions and more than 80 job categories. Our team are experts in developing offshore strategies that streamline operations and augment current capability. We’ll provide you with cost-benefit analysis, budget projections and transition plans, so you can make the right decision for your business. ConnectOS creates individual job descriptions for every role, in partnership with you. We recruit from our extensive talent pool against stringent sourcing criteria, shortlisting exceptional candidates. You make the final decision on your new hire. We’ll hand-select the right skills and experience for your business, and integrate employees as a seamless extension of your core team. Your offshore employees are aligned to your brand values and work directly for you. You manage your employees’ day-to-day work, and we take care of the rest: onboarding, HR, legal, facilities, technology, IT security and compliance. Our simple pricing structure is transparent and 100% all-inclusive, including: salaries, taxes, benefits and all support costs.
Sectors- Admin Support
- Customer Service
- Digital Content Marketing See all
Glassdoor rating4.8/5
Rank #675Seat:
1000-4999DA: Domain Authority
11Revenue:
$45M+Founded:
2018Locations:
4
We help businesses of all sizes build and scale their teams remotely. Whether you need one seat or 1000, we’re here to help. Putting your business in our hands promises world-class expertise that drives your business growth and productivity, all for a fraction of the cost.
Sectors- Admin Support
- Animation Multimedia
- Customer Service See all
Glassdoor rating4.3/5
Rank #1050Seat:
100-249DA: Domain Authority
11Revenue:
$1 mil. - $5 mil.Founded:
2020Locations:
1
Metacom is the number one provider of staffing services to companies like Teleperformance, WNS, Genpact, Foundever, EXL, and Alorica. With our commitment to excellence, we have become a trusted partner for organizations seeking a competitive edge in their staffing needs.
Sectors- Agency Contract Partner
- Animation Multimedia
- Customer Service See all
Glassdoor rating4.7/5
Rank #1085Seat:
20-49DA: Domain Authority
14Revenue:
$1 mil. - $5 mil.Founded:
2011Locations:
2
RND Softech Private Limited is a leading business process outsourcing organization that commenced its operations in 1999. With presence in 3 countries across 3 continents and a comprehensive range of services across diverse business, we are one of the leading business support systems in the below domains. Revenue Cycle Management (RCM) Services: Documents management, Automated Insurance eligibility verification, Prior authorization, Doctor's office follow-up, Electronic claim submission & Payments posting, Accounts receivables, MCR, CMN follow up, Rejections & Denial management, CPAP compliance, Inbound call assistance for order entry, Re-supply orders, returns, refunds, appointments & patient engagement systems. Contact Centre, Billing & Back Office Staffing Solutions: Book Keeping, Online Inventory reporting for property inspections, Photo Insertion, Document format conversion, After hours answering, helpdesk & Back office support. Business, Legal, Linguistics Transcription Services: Services for Focus groups, Teleseminars, Publishing, Translation, Education & Media domains. Medical Transcription: ISO 9001 certified, experienced 250+ Medical transcriptionists team adhering HIPPA and ISMS guidelines compliance. 99% Transcript accuracy and 95% in turnaround time varying between 4-24 hour TAT with a daily transcribing capacity for 25000 lines/day, predominantly to the American, Canadian, and Australian markets, ranging from single doctor clinics up to large tertiary, specialty hospitals. Information Security & IT Network Management: Workstations, Storage & Server Management, Off-shore IT Infrastructure monitoring, Cyber security programs, Vulnerability Tests (VAPT), BCP/DR Management, IT Audits & Risk assessment and ISO 27001 guidance & Implementation. Software Development & Customized Applications: Customized Web & Mobile Applications, Microservices architecture, Database Management Systems, Machine learning and Automated testing solutions. RND Softech is amongst the first medical transcription company to have ISO certified quality management systems. The company has successfully trained professionals to render quality services to the US, UK, Canada and Australian markets. Our work is 100% in-house, thus ensuring effective communication and implementation of changing customer needs 24/7/365 days.
Sectors- Full Service Bpo
- It Services And It Consulting
- Software Application Development See all
Glassdoor rating3.9/5
Rank #369Seat:
100-249DA: Domain Authority
26Revenue:
$10 mil. - $15 mil.Founded:
1998Locations:
3
We think PANDR should be the dictionary term for where great people, processes and technology meet in the middle. Too long has outsourcing and offshoring been associated with bland and boring companies. We bring a new vision to our space. One that is progressive and reflects the conditions needed in a modern-day workforce to produce the happiest and most effective employees (our A-team players!) for our clients. That’s the PANDR difference, and we will never compromise this for profits.
Sectors- Admin Support
- Agency Contract Partner
- Animation Multimedia See all
Glassdoor rating4.7/5
Rank #1316Seat:
10-19DA: Domain Authority
6Revenue:
-Founded:
2015Locations:
1
Intelassist, founded in 2007, is an offshore support organization based in Manila, Philippines. We are not a traditional outsourcing vendor but instead through close collaboration with our clients, we understand their specific support needs, enabling us to customize our recruitment efforts and identify best in class employees who seamlessly integrate with their teams as remote employees. We offer highly skilled employees to businesses worldwide, specializing in engineering, architecture, finance, customer care, information technology, medical support, data and analytics, and sales & marketing. Our clients have full control over working hours, projects, tasks, and daily activities. This model ensures that our clients benefit from highly skilled employees who understand their business nuances, leading to improved productivity and reduced turnover. Our pricing model is designed to provide you with high-caliber team members, rather than simply offering the lowest cost possible. Our focus is on delivering measurable outcomes aligned with your specific goals and metrics. We have over 1,000 highly skilled team members who are graduates of a U.S. accredited 4-year college, English-speaking, undergo full background checks, and are fully vetted prior to onboarding. Our average team member has been with us for over 5 years, and we invest in our team, paying them above market average attracting top professionals in the industry.
Sectors- Admin Support
- Customer Service
- Engineering Architecture See all
Glassdoor rating-Rank #1182Seat:
50-99DA: Domain Authority
6Revenue:
$25 mil. - $50 mil.Founded:
2007Locations:
5
Set Up My Offshore is not just another outsourcing service; it is your pathway to accessing top-tier talent from around the world and optimizing your operations for success. Our commitment to excellence, personalization, and cost-efficiency sets us apart in the industry. What We Offer: 🌏 Global Talent Access: Tap into a vast network of skilled professionals spanning the globe, ensuring you find the precise expertise you need. 💼 Tailored Solutions: We believe that every business is unique. Our team works closely with you to design bespoke offshore solutions that align with your goals and objectives. 💰 Cost Savings: With our exclusive 50% discount on both recruitment fees and seating fees, we make offshore expansion an affordable reality, helping you save significantly. 🚀 Streamlined Setup: Leave the logistics to us. We handle everything from securing office space to setting up IT infrastructure, freeing you to focus on core operations. ⚖️ Compliance Expertise: Navigate international regulations with confidence. Our deep understanding of legal requirements ensures your offshore operations remain fully compliant. 📈 Scalability: Adapt effortlessly to changing business needs. Scale your offshore team up or down as required, maintaining flexibility and agility. 🌟 Proven Success: Join the ranks of satisfied clients who have experienced exceptional results and forged long-lasting partnerships with Set Up My Offshore. 📞 Customer-Centric Support: We are here for you every step of the way, providing ongoing support to ensure your offshore operations run smoothly and efficiently. 💡 Cutting-Edge Technology: Stay ahead with access to the latest technology trends and tools, enhancing the productivity and efficiency of your offshore teams. 💎 Transparency: No hidden costs or surprises. We believe in open communication, so you can plan your budget with confidence. The Next Step: We invite you to explore the boundless possibilities that Set Up My Offshore can bring to your business. Let's schedule a call to discuss how our unique services can align with your goals and drive your success. Your journey to global expansion and cost-effective talent acquisition starts here. Don't miss out on this transformative opportunity. Together, we can unlock your business's full potential on a global scale.
Sectors- Admin Support
- Engineering Architecture
- Finance Accounting See all
Glassdoor rating-Seat:
-DA: Domain Authority
-Revenue:
-Founded:
-Locations:
-
Kalibrr is a technology company that transforms the way companies hire the best talents and candidates find meaningful careers. By placing the candidate experience at the center of everything we do, we attract the best talents from all over – ultimately connecting companies with their next generation of leaders.
Sectors- Customer Service
- Digital Content Marketing
- Finance Accounting See all
Glassdoor rating4.6/5
Rank #171Seat:
50-99DA: Domain Authority
47Revenue:
$1 mil. - $5 mil.Founded:
2012Locations:
6
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