Outsourcing directory

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Global Outsourcing Firm (BPO) Index

The Global Outsourcing Firm (BPO) Index provides the first comprehensive, objective analysis of all outsourcing firms globally and is a strong indicator of a firm’s prominence. Outsource Accelerator spent 18 months researching firms and developing a robust methodology. We now track, analyze and rank over 2,300 firms globally.

Read more: Global Outsourcing Firm (BPO) Index methodology

  • Diffco is a Silicon Valley-based development company specializing in providing businesses with teams of senior developers to drive their success in the market. With more than 15 years of experience in mobile, web, and AI development, we offer robust software solutions to help you launch, support and accelerate your business. Our team is focused on clear communication, reliability, and building long-term client relationships. As an award-winning agency, we deliver exceptional quality and value. We focus on the product and can cover the whole project creation, from ideation to a sophisticated technical implementation, with continuous development and support. Why Diffco? - Client-driven approach; - Transparent processes and billing; - Always clear communications with you about everything; - Only dedicated project teams with no cross-project sharing; - Detailed reporting and deliverables. Elevate your business with Diffco experts. Let’s chat and get you on the new journey to success.

    Sectors
    • Software Application Development
    Glassdoor rating
    -
    • Seat:

      -
    • DA: Domain Authority

      -
    • Revenue:

      -
    • Founded:

      2008
    • Locations:

      -
  • Remote CoWorker understands the value of time. It is the one commodity that you can never get back after it is gone, which means you need to make the most of it now. Our services can help companies of any size take their business to the next level. Our roots in Filipino culture deliver unique perspectives that add diversity and insight to your circumstances. Authenticity is what helps a business grow today, and that is rare to find when outsourcing. The only way to provide authentic services under your umbrella is to develop relationships. You’ll find that we care about clients, deliver successful consultation strategies, and offer competitive pricing. We also provide easy transitions and onboarding for new clients. When you work with our virtual professionals, you receive services from individuals with the knowledge and skill set necessary for your job. Some companies work hard. Others try to work smart. Remote CoWorker simplifies the equation by working for you.

    Sectors
    • Admin Support
    • Customer Service
    Glassdoor rating

    4.6/5

    Rank #267
    • Seat:

      500-999
    • DA: Domain Authority

      22
    • Revenue:

      $25 mil. - $50 mil.
    • Founded:

      2013
    • Locations:

      2
  • Sectors
    -
    Glassdoor rating
    -
    • Seat:

      -
    • DA: Domain Authority

      -
    • Revenue:

      -
    • Founded:

      -
    • Locations:

      -
  • DME Service Solutions offers a wide range of call center and consulting services. Within a year, DME has implemented 20 different lines of business (and counting) from back office to voice setup supporting both English and Spanish support with 24/7 coverage. This covers from Order fulfillment (Intake Sales and Reorder), Authorization, and Benefit Investigation, to Pharmacy and Prescriber Relations. DME has a well-versed knowledge of healthcare space like Market Access, Revenue Cycle Management, Payor Contract Negotiation, and other complex processes. Our agents are cross-trained to allow our clients to move resources depending on business needs. Our agents have an average of 4-year Healthcare experience before they get hired at DME.

    Sectors
    • Admin Support
    • Customer Service
    • Full Service Bpo
    • See all
    Glassdoor rating

    5/5

    Rank #1589
    • Seat:

      500-999
    • DA: Domain Authority

      2
    • Revenue:

      Unknown
    • Founded:

      2021
    • Locations:

      3
  • Fast-growth, middle market companies rely on Origo for support in accelerating their growth, exceeding service levels, and reducing overhead. We give our partners the people, processes, technology, and data they need to scale their operations so executives can instead focus on growing the business and grabbing market share faster. With over 1,000,000+ transactions processed every year for multiple sectors including field services, SaaS, healthcare, legal and more, Origo innovates and unlocks operational improvements in a business, going way beyond what a typical BPO will offer.

    Sectors
    • Admin Support
    • Customer Service
    • Digital Content Marketing
    • See all
    Glassdoor rating

    4.1/5

    Rank #1258
    • Seat:

      20-49
    • DA: Domain Authority

      13
    • Revenue:

      $1 mil. - $5 mil.
    • Founded:

      2015
    • Locations:

      2
  • At ProtopVA we believe that the future of work is virtual and go above and beyond to help our clients streamline their operations and increase productivity through remote outsourcing and additional growth resources. Our commitment to help our clients succeed in the global marketplace drives everything we do.

    Sectors
    • Admin Support
    • Animation Multimedia
    • Customer Service
    • See all
    Glassdoor rating
    -
    • Seat:

      -
    • DA: Domain Authority

      1
    • Revenue:

      -
    • Founded:

      2022
    • Locations:

      -
  • FGC+ is an end to end outsourcing company, headquarted in New York with operations facilities based in the Philippines. We provide a complete outsourcing solution that enables our clients to scale while reducing their overhead by approximately 50%. Our purpose is to bring out the untapped potential, creativity and success in people, partnerships and brands.

    Sectors
    • Admin Support
    • Customer Service
    • Finance Accounting
    • See all
    Glassdoor rating

    3/5

    Rank #1274
    • Seat:

      10-19
    • DA: Domain Authority

      1
    • Revenue:

      $1 mil. - $5 mil.
    • Founded:

      2011
    • Locations:

      1
  • Remotify is an Employer of Record solution that enables freedom, security and flexibility, because we want to make remote outsourcing simply excellent and sustainable for all. Remotify is a scalable, cost-effective remote hiring solution for founders and small to medium businesses globally.

    Sectors
    • Admin Support
    • Animation Multimedia
    • Customer Service
    • See all
    Glassdoor rating

    5.0/5

    • Seat:

      80-100
    • DA: Domain Authority

      7
    • Revenue:

      $1 mil. - $5 mil.
    • Founded:

      2021
    • Locations:

      1
  • OutProsys is a leading provider of quality outsourced document processing and data capture services since 2001.

    Sectors
    • Admin Support
    • Agency Contract Partner
    • Finance Accounting
    • See all
    Glassdoor rating
    -
    • Seat:

      -
    • DA: Domain Authority

      -
    • Revenue:

      -
    • Founded:

      2001
    • Locations:

      -
  • Influx provides speed, scale and flexibility to your support operation. We deliver full-service teams in a flexible, month to month format. Spread across 123+ cities globally, Influx provides round-the-clock solutions that are on-brand and on-demand in your time zone(s). We are designing customer experiences that are fast to scale and ready to reflect your vision, voice and values so you can stay focused on what’s coming next.

    Sectors
    • Customer Service
    • Output Based
    • Specialized Bpo Vertical
    Glassdoor rating
    -
    • Seat:

      -
    • DA: Domain Authority

      -
    • Revenue:

      -
    • Founded:

      2013
    • Locations:

      -
  • Affirm Data is a premium outsourcing provider servicing the Banking, Mortgage Lending, Real Estate, Asset Management and Fintech sectors. We focus on helping our clients grow their businesses by offering customized workforce solutions. Affirm Data provides experienced, top-quality staff; data security, and trusted employment screening of all employees so you can build your business with confidence.

    Sectors
    • Full Service Bpo
    Glassdoor rating
    -
    Rank #1883
    • Seat:

      5-9
    • DA: Domain Authority

      8
    • Revenue:

      10 Million+
    • Founded:

      07/18/2020
    • Locations:

      1
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  • 24/7 Omnichannel Сustomer And Tech Support Outsourcing In 10+ Languages for Europe & USA based Retail, SaaS, IoT and Travel globally since 2016. 100+ clients from 20+ countries have already trusted us and are achieving 96%+ CSAT with 0 security breaches and up to 60% budget savings. We have expertise in Retail, SaaS, IoT and Travel, as well as other diverse industries united by the E-commerce market. Delivery based in Eastern Europe and LATAM, we operate in 24 time zones, including European and American, and build the workflow according to the client’s business processes, software and data security standards. There are 2 models of cooperation for different purposes 1 )Shared teams - the best way to get started quickly Your project is managed by an acting, trained & experienced team of 5-6 agents working 24/7 in rotating shifts on 2-5 projects simultaneously. - For organisations with low to medium volumes of customer requests; - as a first response and triage service for Level 1 technical and customer support. 2) Dedicated teams - the best way to meet all your needs. Your project is managed by a dedicated agent, or a team, that works exclusively on your company project. Any language, any schedule, any project complexity. - For companies with an average and large number of customer requests; - as a Level 1 & 2 for Technical and Customer support when in-depth and specific knowledge of the product is needed. We keep all your data safe & secure by following strict guidelines GDPR, ISO27001, ISO9001, and PCI DSS (coming soon).

    Sectors
    • Admin Support
    • Customer Service
    • Full Service Bpo
    • See all
    Glassdoor rating

    4.3/5

    Rank #573
    • Seat:

      250-499
    • DA: Domain Authority

      38
    • Revenue:

      $10 mil. - $25 mil.
    • Founded:

      2016
    • Locations:

      3
  • Auctrix Outsourcing is an established business-process outsourcing firm with headquarters based in the Philippines. It was founded in 2017 to deliver the best quality services for clients looking to outsource their business operations. To ensure the delivery of quality services, Auctrix employs full-time human resources exclusively dedicated to each client project. The workforce comes with the right qualifications, is experienced, based on client requirements, and is trained on industry best practices. The company's employee-centric ecosystem ensures a low employee attrition rate against the industry standards. For the past seven years, before incorporation, Auctrix has led substantial efforts and advocacies in providing business process outsourcing (BPO) services, training, coaching, consulting, and business guidance to business stakeholders and enthusiasts of both local and global market opportunities. Now it caters to a wide range of outsourcing services across the United States, Australia and Canada.

    Sectors
    • Admin Support
    • Agency Contract Partner
    • Animation Multimedia
    • See all
    Glassdoor rating
    -
    Rank #2332
    • Seat:

      100-249
    • DA: Domain Authority

      1
    • Revenue:

      Unknown
    • Founded:

      2017
    • Locations:

      1
  • Having culture at the forefront of Amped HQ's values, we are redefining the outsourcing experience for clients and staff. Dedicated offshore staff, hired specifically for your business's needs. Saving your $70k+ hires from doing $15p/h work. 95% Staff Retention, 12+ Industries Served, Clients spanning 8+ countries! Amped HQ doesn’t just provide staff, we are committed to building long-term partnerships.

    Sectors
    • Admin Support
    • Customer Service
    • Digital Content Marketing
    • See all
    Glassdoor rating

    5/5

    Rank #840
    • Seat:

      51-200
    • DA: Domain Authority

      9
    • Revenue:

      $1.5 Million
    • Founded:

      2019
    • Locations:

      1
  • Telvista is a renowned global business process outsourcing (BPO) company that specializes in providing customized outsourcing solutions to businesses worldwide. With over 26 years of experience in the contact center industry, Telvista has established itself as a trusted industry leader that delivers exceptional customer support services. We partner with businesses from various industries and develop tailored BPO services that match their specific needs. Our partnership allows our clients to focus on their core competencies without overburdening their internal resources, providing them with a competitive edge and scalability. Our services include both technical and non-technical support services- Offshore, Near Shore, and On Shore. We have the flexibility, speed, efficiency, and multilingual capacity to expand our clients' presence, not just locally but globally. Telvista is indirectly owned and controlled by the Carlos Slim family, the 7th richest man on the Forbes list (2023), and one of the most influential conglomerates in Latin America. Co-owned by America Movil, S.A. de C.V. (NYSE: AMX) and Grupo Carso, Telvista has extensive experience in inbound/outbound customer service, sales, tech support, and help desk support, catering to various industries such as Telecommunications, Tech, Cable, Travel, Security, Insurance, Automotive, Healthcare, Energy Government, Political, Financial Service, Food & Hospitality, and Retail/E-Commerce. Our range of services includes inbound/outbound calling services, post-sale follow-up services, answering services, and call overflow with 24/7 availability, technical support, e-commerce management, back-office transactions, finance and accounting services, human resource services, and social media support services. Partner with Telvista and experience exceptional outsourcing solutions that improve your overall operational efficiency.

    Sectors
    -
    Glassdoor rating

    3.8/5

    Rank #133
    • Seat:

      1000-4999
    • DA: Domain Authority

      33
    • Revenue:

      $100 mil. - $250 mil.
    • Founded:

      1997
    • Locations:

      17
  • Staffwiz Global Outsourcing is a team of experts who work in a consultative and collaborative partnership with organizations globally offering customized BPO-Staffing solutions to meet each client’s specific needs, regardless of how big or how small the business size of the client is. Our experts work as strategic partners with organizations globally to design customized service delivery models that increase labor and processing efficiency, increase employee engagement, stabilize work results, alleviate risks, while keeping the cost low. StaffWiz is ready with a team of experts and solutions allowing the client to focus on achieving the company business goals. Our mission is to help you grow your business with reliable, flexible offshoring solutions in the Philippines. We value integrity, clarity, professionalism, social responsibility, and family. Our workers carry these values with them in every job they do. The “work from home” model has proven very successful lately, and as a result, outsourcing has been introduced to many companies as a viable option. Outsourcing has been in practice for years, yet many companies glossed over it until recently. Companies have found out that outsourcing can cut costs and add flexibility to their workers. If you want quality recruitment as we do then join our offshore team in the Philippines. Our Offshore workers are the heartbeat of our business and will always be motivated and passionate about our process to hire overseas employees. Our unique way of hiring remote employees in the Philippines has been our constant process to our staffing success. Hire An Offshore Staffing Company Today!

    Sectors
    • Customer Service
    • Full Service Bpo
    • Output Based
    Glassdoor rating
    -
    Rank #1914
    • Seat:

      10-19
    • DA: Domain Authority

      12
    • Revenue:

      $1 mil. - $5 mil.
    • Founded:

      2020
    • Locations:

      1
  • Outsourced is a leading Business Process Outsourcing (BPO) in the Philippines providing premium offshore staffing and remote staff outsourcing to companies worldwide. With over 10 years experience and 500 staff dedicated to over 200 international clients, we specialize in providing professionals of the highest standards who continue to exceed our client's expectations. We help our clients scale their businesses by delivering custom built dedicated remote teams combined with our ISO certified quality systems and information security, and backed by our award-winning 24/7 service and support. Our state-of-the-art offices are based in Manila, Pampanga and Cebu and we also deliver home-based remote staff located all over the Philippines.

    Sectors
    -
    Glassdoor rating

    3.9/5

    Rank #402
    • Seat:

      1000-4999
    • DA: Domain Authority

      29
    • Revenue:

      $25 mil. - $50 mil.
    • Founded:

      2012
    • Locations:

      2
  • Binmile is a software engineering company dedicated to helping businesses achieve digital success through the development of successful software solutions. As a global leader in next-generation digital services and consulting, Binmile has been recognized as the 13th fastest-growing company in India by Deloitte in 2022. With offices located in the USA, UK, Indonesia, and India, the company expertly guides clients across the globe as they undergo digital transformations powered by the latest technologies. Binmile has a strong track record of developing digital products and providing custom market-leading solutions for over 200 global Independent Software Vendors (ISVs), Fortune 500 enterprises, and SMBs from various industries such as High Tech, BFSI, Healthcare, Education, E-Commerce, and Manufacturing businesses. Binmile combines agility and speed of implementation to tailor innovative future-focused solutions. Their primary focus is to help industries alleviate software development concerns by employing a pragmatic and outcome-based approach.

    Sectors
    -
    Glassdoor rating
    -
    • Seat:

      -
    • DA: Domain Authority

      -
    • Revenue:

      -
    • Founded:

      2017
    • Locations:

      -
  • From Switzerland to the Philippines. Arcanys is a Swiss software development outsourcing firm in the Philippines. Founded in Cebu City in 2010 by a team of serial entrepreneurs, and benefiting from the extraordinary skills of Filipino tech professionals, our company focuses on bringing businesses closer to users. Arcanys helps technology teams to start, experiment, evolve and scale by hiring and training the best software developers in the Philippines. Arcanys specializes in developing high-quality software for startups and established businesses, with a keen focus on innovation. Evolving into a startup incubator and established-business accelerator. We have a passion for enabling business creation for people with fresh ideas. Over the years, Arcanys has grown from a classic software outsourcing company into an engine for launching new ventures and business ideas, propelling many startups off the ground, and accelerating SMEs with their development needs. Through our investment initiative Arcanys Labs, we help startups be on the market as fast as possible and grab a strong competitive advantage, attracting bigger investments and generating revenue earlier. Technology: a longstanding entrepreneurial love affair. Born and raised in Switzerland, both Alan and Fred fell in love with technology long before the Internet became mainstream and have spent their entire career in mostly e-commerce and software projects. Leaving the comfort of Switzerland for Spain in 2001, Alan co-founded and ran an online video game startup, which later expanded to Hong Kong in 2003. It grew to have 350 customer service and software development staff, one million customers in a year, $90 million in revenue, and which received over $80 million of VC investments. In 2009, Fred joined Alan on his second venture in Hong Kong after having spent many years working in merger, acquisition and reorganization projects for top financial organization in Switzerland. Before then, he also monitored outsourcing suppliers as a corporate buyer and became the youngest IT board member of a listed company at age 25. Alan and Fred moved their second venture to the Philippines. And in 2010, the perfect marriage of entrepreneurial experience and passion for tech led to the creation of Arcanys.

    Sectors
    • Customer Service
    • Software Application Development
    Glassdoor rating

    4.9/5

    Rank #373
    • Seat:

      50-99
    • DA: Domain Authority

      27
    • Revenue:

      $10 mil. - $25 mil.
    • Founded:

      2010
    • Locations:

      1
  • We help you build your full-time, dedicated team in the Philippines, taking care of everything on the ground, while you retain full control of your team, including KPIs, quality, workflow and productivity. So not only do you enjoy significant cost savings (up to 70%), but you still get employees who work just for you, in your business, working towards your business-specific goals.

    Sectors
    • Admin Support
    • Customer Service
    • Digital Content Marketing
    • See all
    Glassdoor rating

    5/5

    Rank #1159
    • Seat:

      100-150
    • DA: Domain Authority

      4
    • Revenue:

      -
    • Founded:

      2018
    • Locations:

      1
  • 24x7 Direct is a leading Australian BPO operating successfully onshore in Australia for 20+ years; now expanding offshore, the business is quickly at 120 full-time Virtual Staff based out of the Philippines. We assist the small to medium sector to “Simplify the Process of building Virtual Teams” are a hands-on executive team that knows first-hand how to scale and grow a business through Virtual and Offshore staffing solutions. We will be with you throughout the entire journey, and as business owners, we understand what success and failure look like. A one-stop-shop for any business seeking to build a Virtual Team Offshore with a practical and effortless service that simplifies the process and minimises growth pains while scaling your business. We take care of Recruitment, HR, IT Support, Infrastructure, and Payroll and are a no lock-in contract provider. Our clients are in Financial Services, Education, Information Technology, Insurance, Legal Services, Logistics and Transport, Professional Services, Real Estate, Recruitment, Human Resources, Retail and E-commerce. You can speak to any of them for an insight into the customer experience they have had with us. • Parabroking, Paraplanning • Virtual assistants, Executive Assistants • SEO Specialist, Web Designers • Financial Planning assistants • Mechanical Engineers • Bookkeepers, Accountants • Systems Engineers • Network Engineers • Content Writers, Graphic Designers • Recruitment Staff, Web Developers • Digital Marketing Specialists • Technical Support Specialists • Developers To learn more about how we can support your organisation’s needs, visit our website today: ★ www.24x7direct.com.au ★

    Sectors
    • Admin Support
    • Animation Multimedia
    • Customer Service
    • See all
    Glassdoor rating

    3/5

    Rank #392
    • Seat:

      50-99
    • DA: Domain Authority

      21
    • Revenue:

      $10 mil. - $25 mil.
    • Founded:

      2001
    • Locations:

      7
  • Dalerio Consulting is an international Business Process Outsourcing company with a rapid growth and steady foundation. Started in early 2017 by a team of professionals with extensive experience in business growth and outsourcing, we focus on helping companies outsource their workload and simplify their business structure.

    Sectors
    -
    Glassdoor rating
    -
    Rank #1799
    • Seat:

      100-249
    • DA: Domain Authority

      8
    • Revenue:

      $10 mil. - $25 mil.
    • Founded:

      2019
    • Locations:

      1
  • We provide one-stop outsourcing services and solutions for global, local brands.

    Sectors
    • Admin Support
    • Customer Service
    • Digital Content Marketing
    • See all
    Glassdoor rating

    4/5

    Rank #1301
    • Seat:

      20-49
    • DA: Domain Authority

      14
    • Revenue:

      $5 mil. - $10 mil.
    • Founded:

      1999
    • Locations:

      1
  • Outsourcing to the Philippines made easy! Helping Australian businesses to think outside the box by providing them with easy access to outsourced teams. We are a full service co sourcing BPO provider, operating out of both Metro Manila in the Philippines, and Jakarta, Indonesia. Our delivery centres are fully secured and operate 24/7. We charge no upfront or onboarding fees, nor do we lock you in long term.

    Sectors
    • Admin Support
    • Animation Multimedia
    • Customer Service
    • See all
    Glassdoor rating

    5/5

    Rank #1122
    • Seat:

      100-249
    • DA: Domain Authority

      3
    • Revenue:

      $1 mil. - $5 mil.
    • Founded:

      2019
    • Locations:

      2
  • Innovature BPO (Innovature Consulting Company Limited) is a Vietnam-based diverse, qualified and dedicated team that works 24 hours per day to help clients in North America, Canada, Australia and Asia-Pacific expand their global footprints with our Business Process Outsourcing (BPO) Services.

    Sectors
    • Admin Support
    • Customer Service
    • Finance Accounting
    • See all
    Glassdoor rating
    -
    Rank #948
    • Seat:

      20-49
    • DA: Domain Authority

      33
    • Revenue:

      $5 mil. - $10 mil.
    • Founded:

      2014
    • Locations:

      2
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