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Global Outsourcing Firm (BPO) Index
The Global Outsourcing Firm (BPO) Index provides the first comprehensive, objective analysis of all outsourcing firms globally and is a strong indicator of a firm’s prominence. Outsource Accelerator spent 18 months researching firms and developing a robust methodology. We now track, analyze and rank over 2,300 firms globally.
At Trust The Process we have helped many businesses to be more self-sufficient, benefitting from their three-pronged solution of systemising, automation, and delegation as they offer the following services: OUTSOURCING - Hiring skilled staff offshore for Marketing, Sales, Customer Service, Admin, Operations and Finance means you can grow your business at a fraction of the cost of local staff. Some of our Outsourcing most common roles are: - General Administration - Appointment Setting for Sales - Social Media Assistant - Telesales - Customer Service Administrator - CRM Manager ONBOARDING CRM PLATFORMS - Generate better leads, convert more deals and provide a world-class customer experience! As your HubSpot solutions and Active Campaign partner, we bring your business to the next level by bringing your entire marketing, sales and service journey into one platform. Discover our unique methodology and learn how to manage your customers' journey in one place. - HubSpot - Active Campaign
Is your company struggling to find, hire, or retain software developers in South America? We help North American companies effectively find and hire software developers in Colombia and South America, with a focus on long-term relationships built on stability and the inclusion of local and remote benefits. We believe there is a better way to find and hire software developers in South America. Currently, developers hired as direct contractors do not receive all the local benefits and are in a legal gray area. Talent hired through traditional nearshore firms doesn't get the benefits of working with US companies, such as USD-based salaries or a direct work relationship. Why choose us? - We understand local markets and legislation. - We know the software development industry. - We know how to recruit technical talent. - We focus on developers and maximizing their salaries. - We prioritize long-term relationships. - We offer a simple, low-cost, transparent model. - We provide local support. - We believe in Latin American talent. - We help build meaningful, long-term relationships. Your future employees will love our model because they receive better salaries, benefits, and opportunities. We are Your Better Way to hire software developers in Colombia and Peru. For more information, visit www.BetterWay.Dev. We are part of the AtlanticReef.tech and AtlanticSoft Family.
USource is a digital outsourcing company delivering back office services and digital staff, at scale and speed, for digital services, operations and digital platforms. A digital world needs digital staff. Let us take your businesses from thinking digital to being digital. We’ve delivered results for hundreds of businesses, both large and small, across a global marketplace – Australia, United States, Canada, United Kingdom and other English speaking countries.
Formed in 2005, Six Eleven Global Teleservices is a pioneer in the BPO industry, proudly considered as one of the first Filipino-owned solution-oriented contact center designed to provide quality services in sales, marketing, and customer support. With over 3000 competent employees, all strategically placed within the well-developed techno hubs in the Southern Philippines, Davao City, and General Santos City, we are a BPO company built ready to handle dynamic clients around the globe. Six Eleven delivers excellent inbound and outbound services and takes pride in the ability to achieve focused scalability, house an elite team of specialists attaining expert management on all scales, and flexible staff to provide tailor-fit operations for your business, without hurting your budget while maximizing efficiency. We make sure your vision is done right. Six Eleven provides quality service the first time, every time.
Direct Sourcing Solutions is your dedicated outsourcing partner. We're passionate about providing outsourcing solutions tailored specifically to your business needs and we have deep experience in cost-effectively handling the non-core, time-consuming, and complex tasks that otherwise get between you and growing your business. If no-surprises billing, a thorough recruitment process, highly skilled and experienced staff, and the backing of a proven international management team are important to you, we’d love to talk.
24x7 Direct is a leading Australian BPO operating successfully onshore in Australia for 20+ years; now expanding offshore, the business is quickly at 120 full-time Virtual Staff based out of the Philippines. We assist the small to medium sector to “Simplify the Process of building Virtual Teams” are a hands-on executive team that knows first-hand how to scale and grow a business through Virtual and Offshore staffing solutions. We will be with you throughout the entire journey, and as business owners, we understand what success and failure look like. A one-stop-shop for any business seeking to build a Virtual Team Offshore with a practical and effortless service that simplifies the process and minimises growth pains while scaling your business. We take care of Recruitment, HR, IT Support, Infrastructure, and Payroll and are a no lock-in contract provider. Our clients are in Financial Services, Education, Information Technology, Insurance, Legal Services, Logistics and Transport, Professional Services, Real Estate, Recruitment, Human Resources, Retail and E-commerce. You can speak to any of them for an insight into the customer experience they have had with us. • Parabroking, Paraplanning • Virtual assistants, Executive Assistants • SEO Specialist, Web Designers • Financial Planning assistants • Mechanical Engineers • Bookkeepers, Accountants • Systems Engineers • Network Engineers • Content Writers, Graphic Designers • Recruitment Staff, Web Developers • Digital Marketing Specialists • Technical Support Specialists • Developers To learn more about how we can support your organisation’s needs, visit our website today: ★ www.24x7direct.com.au ★
We’re Easy-Outsource, a team of recruiters and problem solvers in the outsourcing business. We’re not just your outsourced team, we’re your allies through thick and thin. Our mission: Find talent AND match them with the right managers. We're the go-to outsourcing company of SMEs and online businesses to save $$$, without sacrificing employee expertise or results.
HOPLA offers innovative and transformed remote staffing & services solutions, created out of the modern needs of startups and fast-growing companies, managed by seasoned professionals with decades of experience. We provide end-to-end recruitment, human resource management, operational support, activity and productivity monitoring and reporting, remote infrastructure, and overall account management support to help you scale your team globally at cost-effective rates.
Outsourced is a leading Business Process Outsourcing (BPO) in the Philippines providing premium offshore staffing and remote staff outsourcing to companies worldwide. With over 10 years experience and 500 staff dedicated to over 200 international clients, we specialize in providing professionals of the highest standards who continue to exceed our client's expectations. We help our clients scale their businesses by delivering custom built dedicated remote teams combined with our ISO certified quality systems and information security, and backed by our award-winning 24/7 service and support. Our state-of-the-art offices are based in Manila, Pampanga and Cebu and we also deliver home-based remote staff located all over the Philippines.
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Remote Employee is a Western owned & operated business with over 50 years of combined business and outsourcing experience. We help businesses of all sizes reduce operating costs and improve productivity just by rethinking the way you find great talent. Our Mission is to give every size business the ability to easily connect to the global workforce. Giving our clients the means to grow and scale faster than traditional methods.
HiredSupport has been around since 2016 and is a leading provider in the outsourcing industry. We work with companies around the world from startups, eCommerce, SaaS, retail, IoT, and everything in between. We effectively help brands and businesses cut down their costs and increase their customer satisfaction scores and productivity.
As a prominent global provider of customer experience BPO solutions, VLBPO enables brands to foster stronger connections with their customer base, thereby elevating their brand equity. The pursuit of world-class support is paramount for internationally revered brands. Consumers actively seek responsive, empathetic, and personalized support, and they readily recognize and reward companies that consistently meet these expectations. We cater to clients spanning various industries, including fintech, gaming, technology, home sharing and travel, digital advertising, social media, streaming, and e-commerce. VLBPO's profound expertise and extensive presence in the US market have solidified our reputation as a reliable partner, especially for emerging, high-growth enterprises seeking to harness limitless opportunities. Our dedication to generating favorable results for our clientele extends to our role as a socially responsible corporate entity. Our Corporate Social Responsibility initiatives are centered on effecting positive change in the lives of individuals, communities, and the environment. I
At CDM Direct, we are dedicated to providing exceptional customer experiences through seamless journeys across multiple channels. Our solutions integrate various platforms, enabling customers to navigate effortlessly without any disruptions. With a focus on enhancing customer experience supported by our parent organisation, TKW Research, who are experts in real-time Voice of the Customer tracking. We transform valuable real time transaction based feedback into tangible actions, ensuring your business stays ahead in meeting customer needs. Simplifying purchase channels is another area of expertise at CDM Direct. Whether you require support for your online store, eCommerce offerings, or a combination of digital platforms and outbound calling, our team has the necessary skills to make your business the top choice for your customers. In the digital landscape, we understand the importance of maintaining a human touch. Our comprehensive live chat solutions capture valuable customer data, empowering our expert team to engage with the right contacts effectively. By prioritizing personalized interactions, we ensure that your customers feel valued and heard. Partner with CDM Direct to unlock the full potential of connected customer journeys, enhanced experiences, streamlined purchase channels, and the human touch in the digital age. Elevate your business and surpass customer expectations with our exceptional services.
Our focus is squarely on the success of both client and VA. For us, it is important to see each client achieve success with offshore outsourcing and to completely simplify the whole process. It is also important for us to see each of our VAs achieve career and personal success with our clients. This two-fold mission is what drives our company culture, not the number of people on our payroll! Our model ensures that both clients and VAs are surrounded by the ecosystem that is The Virtual Hub. From our client onboarding and support programs to the VA help desk, Success Coach Program, and collaborative culture, we aim to be the ‘one-stop shop’ that truly simplifies the offshore outsourcing experience for both clients and VAs.
Better Support is a hypermodern Outsourcing alternative able to genuinely attract the best talents in the country. We are a young company with about 30 employees providing tailor-made solutions based on our client´s needs. Our passion is to provide awesome support for our clients and watch them become bigger, better, and more profitable.
flexhive is a subsidiary of Hudson Group, the largest recruitment company in the APAC region. We specialise in placing high-quality talent with various governments in ANZ and some of the largest companies, including Nike, Woolworths, and The University of Queensland. Our focus is on delivering exceptional service and only providing our clients with the top 5% of talent. To achieve this, we have established a rigorous pre-screening process that includes various assessments and one-way video interviews, followed by an interview with one of our experienced consultants. Our commitment to quality and our proven track record of success make us a trusted partner for companies looking for remote talent that can deliver results
Saigon Technology (Business Registration Name: STS Software Technology JSC) is the leading Vietnam-based Agile software outsourcing company in Ho Chi Minh and Da Nang Cities, Vietnam, established in 2012 with the power of more than 270 top tier software engineers and a mature process. We are certified among 15 best Agile software outsourcing companies in Vietnam by The Vietnam Software Association in 2019 and 2020. Our mission is to deliver the best and most cost-effective Agile software development offshoring and outsourcing solutions to customers in areas such as e-finance, e-business, logistic, transportation, healthcare, media and other industries.
At our company, we value each customer as if they are our only one. Whether you have one staff member or 100, we provide consistent and high-quality service. As an American-owned and operated BPO company, we adhere to western standards of business. This is crucial in understanding your expectations and scaling your business effectively. We know what it takes to succeed and are dedicated to helping you reach your goals.
At Vault Outsourcing, we believe in building long-term partnerships based on trust, transparency, and mutual respect. That's why we're dedicated to providing exceptional service and support at every step of the way. Our 30-day satisfaction guarantee ensures that you can experience the benefits of our services without any risk. If you don't see the benefits and success within 30 days, you can walk away. Your Team, Your Brand, Your Way: We understand that every business is unique, that's why we tailor our solutions to fit your specific needs. Our team works closely with you on the front line to identify the best practices and offshoring solutions that will benefit your business the most. With a dedicated offshore team working exclusively for you, you can be assured of their commitment to drive result, impact, and growth to your business. If you're ready to take your business to the next level with an offshoring partner that truly understands your needs, look no further than Vault Outsourcing. As disruptors of the market, we're committed to driving your success and helping you achieve your goals.
Next BPO Solutions, Inc. The service delivery center and fulfillment arm of Next BPO Solutions, Inc. is known as Outsourcing Services Delivery Center (OSDC). It operates from Davao City, Philippines. It has a group of specialists that help clients to get exactly what they want, customized as per their need. OSDC provides services seven days and twenty-four hours making themselves easily accessible to clients. They provide a virtual team of staff members who support you while you can sleep in peace. All their round the clock services are provided at a very affordable cost to the clients. By outsourcing the services, the client can curtail their infrastructural expenses. Services Offered They not only help with outsourcing services but have the added advantage of providing customized outsourcing solutions that cater to their clients’ needs. They provide customized IT support, customized web development outsourcing, customized graphic design outsourcing, back-office support, and customer support. The USP of all these services provided by Outsourcing Services Delivery Center is that they are customized to suit the needs of the client. The client gets a clear picture of the quality of work that they can expect from this company. By helping their client grow their business, they also help themselves to grow.
Simply Contact is Outsourcing Contact Center working with clients all over the world. We provide : - Customer Care - Inbound&Outbound Sales - Back Office Support - Technical Support - Surveys&Questionnaries Services - Ordering Service Simply Contact has an expertise in Telecommunications, Aviation &Travel, Finance & Banking, eCommerce & Retail Industries. 500 agents provide contact center services for the leading Ukrainian and international companies on different languges 24/7/365. Our main goal is achieving our clients' targets and keeping the projects healthy.