Outsourcing directory

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Global Outsourcing Firm (BPO) Index

The Global Outsourcing Firm (BPO) Index provides the first comprehensive, objective analysis of all outsourcing firms globally and is a strong indicator of a firm’s prominence. Outsource Accelerator spent 18 months researching firms and developing a robust methodology. We now track, analyze and rank over 2,300 firms globally.

Read more: Global Outsourcing Firm (BPO) Index methodology

  • Outposter is a leading global outsourcing company, headquartered in Brisbane, Australia, with offices in the Philippines, Singapore and India. We provide staffing solutions to both large and small companies, short or long term projects. Outsourcing can be a gamble and we remove the risk by providing highly skilled staff, trained and vetted by us so we stand by the quality of their work. Our staff can provide customer support, direct marketing, social media marketing, graphic design, and more.

    Sectors
    -
    Glassdoor rating

    5/5

    Rank #2008
    • Seat:

      20-49
    • DA: Domain Authority

      6
    • Revenue:

      $5 mil. - $10 mil.
    • Founded:

      2018
    • Locations:

      1
  • SPLACE Splace is a business process outsourcing company composed of highly trained, top-rated, experienced, talented, and dedicated Filipino professionals whose mission is to bridge the gap between global companies and their need for exceptional Filipino talent. Our company is Health Insurance Portability and Accountability Act (HIPAA) compliant, Contact Center Association of the Philippines (CCAP) Affiliated and in the process of Great Place to Work (GPTW) Certification.

    Sectors
    • Admin Support
    • Agency Contract Partner
    • Animation Multimedia
    • See all
    Glassdoor rating
    -
    Rank #1949
    • Seat:

      200-300
    • DA: Domain Authority

      4
    • Revenue:

      $2 mil.
    • Founded:

      2017
    • Locations:

      1
  • Auctrix Outsourcing is an established business-process outsourcing firm with headquarters based in the Philippines. It was founded in 2017 to deliver the best quality services for clients looking to outsource their business operations. To ensure the delivery of quality services, Auctrix employs full-time human resources exclusively dedicated to each client project. The workforce comes with the right qualifications, is experienced, based on client requirements, and is trained on industry best practices. The company's employee-centric ecosystem ensures a low employee attrition rate against the industry standards. For the past seven years, before incorporation, Auctrix has led substantial efforts and advocacies in providing business process outsourcing (BPO) services, training, coaching, consulting, and business guidance to business stakeholders and enthusiasts of both local and global market opportunities. Now it caters to a wide range of outsourcing services across the United States, Australia and Canada.

    Sectors
    • Admin Support
    • Agency Contract Partner
    • Animation Multimedia
    • See all
    Glassdoor rating
    -
    Rank #2332
    • Seat:

      100-249
    • DA: Domain Authority

      1
    • Revenue:

      Unknown
    • Founded:

      2017
    • Locations:

      1
  • Sectors
    -
    Glassdoor rating
    -
    • Seat:

      -
    • DA: Domain Authority

      -
    • Revenue:

      -
    • Founded:

      2022
    • Locations:

      -
  • HiredSupport has been around since 2016 and is a leading provider in the outsourcing industry. We work with companies around the world from startups, eCommerce, SaaS, retail, IoT, and everything in between. We effectively help brands and businesses cut down their costs and increase their customer satisfaction scores and productivity.

    Sectors
    • Admin Support
    • Agency Contract Partner
    • Customer Service
    • See all
    Glassdoor rating

    3.4/5

    Rank #1627
    • Seat:

      10-19
    • DA: Domain Authority

      5
    • Revenue:

      $1 mil. - $5 mil.
    • Founded:

      2010
    • Locations:

      1
  • Remote Employee is a Western owned & operated business with over 50 years of combined business and outsourcing experience. We help businesses of all sizes reduce operating costs and improve productivity just by rethinking the way you find great talent. Our Mission is to give every size business the ability to easily connect to the global workforce. Giving our clients the means to grow and scale faster than traditional methods.

    Sectors
    • Admin Support
    • Agency Contract Partner
    • Animation Multimedia
    • See all
    Glassdoor rating
    -
    Rank #1568
    • Seat:

      500-999
    • DA: Domain Authority

      4
    • Revenue:

      $5 mil. - $10 mil.
    • Founded:

      2020
    • Locations:

      1
  • At Trust The Process we have helped many businesses to be more self-sufficient, benefitting from their three-pronged solution of systemising, automation, and delegation as they offer the following services: OUTSOURCING - Hiring skilled staff offshore for Marketing, Sales, Customer Service, Admin, Operations and Finance means you can grow your business at a fraction of the cost of local staff. Some of our Outsourcing most common roles are: - General Administration - Appointment Setting for Sales - Social Media Assistant - Telesales - Customer Service Administrator - CRM Manager ONBOARDING CRM PLATFORMS - Generate better leads, convert more deals and provide a world-class customer experience! As your HubSpot solutions and Active Campaign partner, we bring your business to the next level by bringing your entire marketing, sales and service journey into one platform. Discover our unique methodology and learn how to manage your customers' journey in one place. - HubSpot - Active Campaign

    Sectors
    • Admin Support
    • Agency Contract Partner
    • Animation Multimedia
    • See all
    Glassdoor rating

    5/5

    Rank #1076
    • Seat:

      10-19
    • DA: Domain Authority

      15
    • Revenue:

      $1 mil. - $5 mil.
    • Founded:

      2017
    • Locations:

      1
  • DBOS is an Australian-owned and managed, fast-growing offshore staffing company based in Manila, Philippines that provides world-class, personalised and affordable outsourcing services to businesses of any scale, specialising in assisting the SME market and broad range of expertise across most industries. We claim a client retention rate of 94% and 95% for key team members. Guided by our core values: Excellence, Ingenuity, Integrity, and Heart, DBOS is committed to delivering outsourcing solutions by matching you with highly-skilled, qualified and reliable Filipino professionals your business needs to meet your KPIs and required ROIs at a reasonable cost without lock-in contract and long term commitment.

    Sectors
    • Admin Support
    • Customer Service
    • Digital Content Marketing
    • See all
    Glassdoor rating

    4.3/5

    Rank #1038
    • Seat:

      100-249
    • DA: Domain Authority

      24
    • Revenue:

      $1 mil. - $5 mil.
    • Founded:

      2015
    • Locations:

      1
  • Sectors
    -
    Glassdoor rating
    -
    • Seat:

      -
    • DA: Domain Authority

      -
    • Revenue:

      $10-20M
    • Founded:

      -
    • Locations:

      -
  • Fast-growth, middle market companies rely on Origo for support in accelerating their growth, exceeding service levels, and reducing overhead. We give our partners the people, processes, technology, and data they need to scale their operations so executives can instead focus on growing the business and grabbing market share faster. With over 1,000,000+ transactions processed every year for multiple sectors including field services, SaaS, healthcare, legal and more, Origo innovates and unlocks operational improvements in a business, going way beyond what a typical BPO will offer.

    Sectors
    • Admin Support
    • Customer Service
    • Digital Content Marketing
    • See all
    Glassdoor rating

    4.1/5

    Rank #1258
    • Seat:

      20-49
    • DA: Domain Authority

      13
    • Revenue:

      $1 mil. - $5 mil.
    • Founded:

      2015
    • Locations:

      2
  • FGS is a multinational startup company located in the United Kingdom & Egypt specializing in Business Process Outsourcing services to serve organizations with a whole suite of BPO requirements. FGS provides ‘bespoke’ and ‘low cost’ business solutions. Our talents allow for an immediate access point for a flexible, standardized and highly professional partnering solution at cost efficient rates. We offer a broad diversified suite of services to serve your business needs.

    Sectors
    -
    Glassdoor rating

    3.9/5

    Rank #1640
    • Seat:

      20-49
    • DA: Domain Authority

      16
    • Revenue:

      $5 mil. - $10 mil.
    • Founded:

      2004
    • Locations:

      1
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  • Enshored is an outsourcing firm that provides next-level solutions for scaling disruptive companies, assuring to deliver high-quality results in the rapidly changing market. Some of their services include customer service, sales and marketing, content moderation, and back-office support. Currently, they cater to businesses ranging from e-commerce and startups to large technology enterprises.  The company has won several awards including the Top B2B Company for 2019 (Clutch) and one of Inc’s 5000 Fastest-Growing Private Companies. Enshored office Enshored has two offices in the Philippines. One is at JMT Building along ADB Avenue and another along F. Ortigas Jr. Road (also known as Emerald Avenue), both in Ortigas Center. JMT Building is a class B 23-storey building right in front of The Podium mall and beside Anson’s. Raffles Corporate Center, meanwhile,  is a 35-storey building that sits beside Strata 2000 and is near Ortigas Park, an open area in the Center. Enshored address Long Beach, California 3350 East 7th Street, Suite 432 Long Beach, California 90804 Manila, Philippines 16th Floor, JMT Building, ADB Avenue, Ortigas Center, Pasig City 1605, Metro Manila 27th Floor, Raffles Corporate Center, F. Ortigas Jr. Road, Ortigas Center, Pasig City 1605, Metro Manila

    Sectors
    • Animation Multimedia
    • Build Operate Transfer
    • Customer Service
    • See all
    Glassdoor rating

    3.5/5

    Rank #370
    • Seat:

      250-499
    • DA: Domain Authority

      22
    • Revenue:

      $40 mil. - $50 mil.
    • Founded:

      2014
    • Locations:

      4
  • We are a business process outsourcing company with simple values and one focus, our team members. We provide world class services through a motivated team of individuals with one goal, our customers'​ satisfaction. With GGA Solutions, People First!(TM).

    Sectors
    • Admin Support
    • Build Operate Transfer
    • Customer Service
    • See all
    Glassdoor rating

    3.6/5

    Rank #1043
    • Seat:

      100-249
    • DA: Domain Authority

      13
    • Revenue:

      $25 mil. - $50 mil.
    • Founded:

      2013
    • Locations:

      2
  • Staffwiz Global Outsourcing is a team of experts who work in a consultative and collaborative partnership with organizations globally offering customized BPO-Staffing solutions to meet each client’s specific needs, regardless of how big or how small the business size of the client is. Our experts work as strategic partners with organizations globally to design customized service delivery models that increase labor and processing efficiency, increase employee engagement, stabilize work results, alleviate risks, while keeping the cost low. StaffWiz is ready with a team of experts and solutions allowing the client to focus on achieving the company business goals. Our mission is to help you grow your business with reliable, flexible offshoring solutions in the Philippines. We value integrity, clarity, professionalism, social responsibility, and family. Our workers carry these values with them in every job they do. The “work from home” model has proven very successful lately, and as a result, outsourcing has been introduced to many companies as a viable option. Outsourcing has been in practice for years, yet many companies glossed over it until recently. Companies have found out that outsourcing can cut costs and add flexibility to their workers. If you want quality recruitment as we do then join our offshore team in the Philippines. Our Offshore workers are the heartbeat of our business and will always be motivated and passionate about our process to hire overseas employees. Our unique way of hiring remote employees in the Philippines has been our constant process to our staffing success. Hire An Offshore Staffing Company Today!

    Sectors
    • Customer Service
    • Full Service Bpo
    • Output Based
    Glassdoor rating
    -
    Rank #1914
    • Seat:

      10-19
    • DA: Domain Authority

      12
    • Revenue:

      $1 mil. - $5 mil.
    • Founded:

      2020
    • Locations:

      1
  • At our company, we value each customer as if they are our only one. Whether you have one staff member or 100, we provide consistent and high-quality service. As an American-owned and operated BPO company, we adhere to western standards of business. This is crucial in understanding your expectations and scaling your business effectively. We know what it takes to succeed and are dedicated to helping you reach your goals.

    Sectors
    • Admin Support
    • Animation Multimedia
    • Build Operate Transfer
    • See all
    Glassdoor rating
    -
    Rank #1476
    • Seat:

      20-49
    • DA: Domain Authority

      24
    • Revenue:

      $13 mil. - $15 mil.
    • Founded:

      2013
    • Locations:

      2
  • USource is a digital outsourcing company delivering back office services and digital staff, at scale and speed, for digital services, operations and digital platforms. A digital world needs digital staff. Let us take your businesses from thinking digital to being digital. We’ve delivered results for hundreds of businesses, both large and small, across a global marketplace – Australia, United States, Canada, United Kingdom and other English speaking countries.

    Sectors
    • Admin Support
    • Agency Contract Partner
    • Customer Service
    • See all
    Glassdoor rating

    4.6/5

    Rank #767
    • Seat:

      100-249
    • DA: Domain Authority

      16
    • Revenue:

      $5 mil. - $10 mil.
    • Founded:

      2014
    • Locations:

      2
  • Expert Planet was first launched in August 2020 as a platform for risk control experts. As one of the three main products provided by Qingdao Seadaka Internet Technology Company Ltd., Expert Planet is a platform that empowers businesses by enabling them to find, communicate, and cooperate with a global array of international experts. On Expert Planet, there are more than 600 international experts who offer a wide range of business services. If you find your business in need of the services of an international expert or professional, Expert Planet is the place to be.

    Sectors
    • Customer Service
    • Digital Content Marketing
    Glassdoor rating
    -
    • Seat:

      -
    • DA: Domain Authority

      -
    • Revenue:

      Undisclosed
    • Founded:

      2021
    • Locations:

      -
  • Remote Philippines prides itself in providing affordable remote staffing solutions to help effortlessly scale your business. Our goal is to help businesses successfully reduce cost, increase profit margins and grow sustainably through connecting you with highly qualified remote staff in the Philippines.

    Sectors
    • Admin Support
    • Agency Contract Partner
    • Animation Multimedia
    • See all
    Glassdoor rating

    3/5

    Rank #1139
    • Seat:

      20-49
    • DA: Domain Authority

      6
    • Revenue:

      $1 mil. - $5 mil.
    • Founded:

      2018
    • Locations:

      1
  • Hello I am Nathan Muniz the owner of 247SECRETARY.COM. I started this outsourcing center to provide customer service to my own collection of businesses based in the USA. I enjoyed putting together my own call center so much I have decided to put together teams for other businesses to utilize.

    Sectors
    • Admin Support
    • Build Operate Transfer
    • Customer Service
    • See all
    Glassdoor rating
    -
    Rank #2304
    • Seat:

      100-249
    • DA: Domain Authority

      3
    • Revenue:

      Unknown
    • Founded:

      2019
    • Locations:

      2
  • Intelliworx Ph is a start-up BPO company that specializes in virtual assistant services and offers business solutions such as customer service, administrative support, digital marketing, copywriting, graphic design, video editing and many more. We help businesses streamline their operations through effective action plans and reliable services.

    Sectors
    • Admin Support
    • Agency Contract Partner
    • Animation Multimedia
    • See all
    Glassdoor rating
    -
    Rank #1983
    • Seat:

      10-19
    • DA: Domain Authority

      5
    • Revenue:

      $1 mil. - $5 mil.
    • Founded:

      2019
    • Locations:

      1
  • DME Service Solutions offers a wide range of call center and consulting services. Within a year, DME has implemented 20 different lines of business (and counting) from back office to voice setup supporting both English and Spanish support with 24/7 coverage. This covers from Order fulfillment (Intake Sales and Reorder), Authorization, and Benefit Investigation, to Pharmacy and Prescriber Relations. DME has a well-versed knowledge of healthcare space like Market Access, Revenue Cycle Management, Payor Contract Negotiation, and other complex processes. Our agents are cross-trained to allow our clients to move resources depending on business needs. Our agents have an average of 4-year Healthcare experience before they get hired at DME.

    Sectors
    • Admin Support
    • Customer Service
    • Full Service Bpo
    • See all
    Glassdoor rating

    5/5

    Rank #1589
    • Seat:

      500-999
    • DA: Domain Authority

      2
    • Revenue:

      Unknown
    • Founded:

      2021
    • Locations:

      3
  • Through Eclaro’s four global delivery centers in Metro Manila in the Philippines, we provide dedicated IT and business professionals hired specifically for your roles. Our customized approach and flexible engagement models enable our clients to boost productivity and lower costs while maintaining operational control. We are dedicated to a singular purpose: providing the right people to meet your needs and solve your business challenges

    Sectors
    • Admin Support
    • Customer Service
    • Digital Content Marketing
    • See all
    Glassdoor rating

    4.2/5

    Rank #140
    • Seat:

      1000-4999
    • DA: Domain Authority

      25
    • Revenue:

      $75 mil. - $100 mil.
    • Founded:

      1999
    • Locations:

      26
  • MiXBS, a cloud-based modern contact centre platform designed to make your life easier. With MiXBS you can improve your customer´s experience and support the growth of your business, without the high costs normally associated with expanding. Why waste time and resources managing an infrastructure, when you can use our agents' network that can provide support any way you want (connecting a call to your global customer care experts, initiating an SMS, e-mail or social media dialogue) in over 24 languages, adapted to reflect your company personality. With MiXBS you will get support 24/7, 365 days a year with total transparency in the process and access to all ad hoc reports, at the most competitive pricing in the US and EU markets!

    Sectors
    • Admin Support
    • Customer Service
    • It Services And It Consulting
    • See all
    Glassdoor rating

    5/5

    • Seat:

      -
    • DA: Domain Authority

      11
    • Revenue:

      -
    • Founded:

      2023
    • Locations:

      -
  • Agility Staffing Solutions is your partner in profit. As a multidisciplinary professional services firm specializing in outsourced staffing, our core competency of providing efficient, experienced, and cost-effective professional personnel gives our clients the leverage to operate and compete with a significantly lower overhead than using in-country staffing. We power businesses with improved productivity, optimized workflow, and increased profit margins through intelligent solutions to staffing concerns. Working directly with our founders with extensive Philippines-based outsourcing experience, we assure you that your success is our success.

    Sectors
    • Admin Support
    • Agency Contract Partner
    • Digital Content Marketing
    • See all
    Glassdoor rating
    -
    Rank #2272
    • Seat:

      100-249
    • DA: Domain Authority

      1
    • Revenue:

      $1 mil. - $5 mil.
    • Founded:

      2022
    • Locations:

      1
  • Finrope is your outsourcing partner with a vested interest in your success. Our vision is to be a top choice outsourcing partner adding value over and beyond expectations to companies worldwide. By using latest technology and data driven approach, we deliver results high in quality and accuracy that gives our partners an edge over their competitors, while fostering a positive work environment. We build a specialized team of skilled and dedicated specialist to scale operations and increase productivity. We quickly learn and adapt to our client's work, philosophy and culture and deliver results in record time.

    Sectors
    • Admin Support
    • Agency Contract Partner
    • Build Operate Transfer
    • See all
    Glassdoor rating
    -
    • Seat:

      -
    • DA: Domain Authority

      -
    • Revenue:

      $150000
    • Founded:

      2018
    • Locations:

      -
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