Outsourcing directory

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Global Outsourcing Firm (BPO) Index

The Global Outsourcing Firm (BPO) Index provides the first comprehensive, objective analysis of all outsourcing firms globally and is a strong indicator of a firm’s prominence. Outsource Accelerator spent 18 months researching firms and developing a robust methodology. We now track, analyze and rank over 2,300 firms globally.

Read more: Global Outsourcing Firm (BPO) Index methodology

  • Founded in 2016, Omni Interactions is the fastest-growing managed services provider of outsourced customer experience solutions. With over 120 years of combined C-suite experience providing work-from-home customer service solutions, Omni Interactions has developed a unique business model built around the gig economy and innovative cloud-based technology that empowers remote brand ambassadors to provide on-demand, scalable, omnichannel customer experience at a lower cost. Learn more at https://omniinteractions.com/

    Sectors
    • Customer Service
    • Full Service Bpo
    • Seat Leasing Bpo
    Glassdoor rating
    -
    • Seat:

      -
    • DA: Domain Authority

      -
    • Revenue:

      -
    • Founded:

      2016
    • Locations:

      -
  • At Cloudstaff, we specialize in finding extremely talented team members who can help your business thrive. We are an award-winning outsourcing provider using cutting-edge technology, enterprise-grade data security, and around-the-clock service and support to provide our clients with an unforgettable customer experience. Once you’ve found great staff, it’s of course incredibly important to keep them. Our industry-leading 98.2% (audited) staff retention rate is the envy of the BPO industry. We have an amazing culture that keeps staff longer! This means your team of Cloudstaffers are stable, predictable, and require less ongoing retraining from you. Our clients can’t get enough of us. With over 6,300 staff, our talent recruitment team is always being kept busy looking for highly skilled professionals for our global clientele. We have 14 offices in strategic locations around the Philippines and India. Our Columbia office is also opening soon We offer a broad range of available work location options too. You and your Cloudstaffers may choose to permanently work from home; work from a hybrid location (part office and part home), work at a dedicated desk in a Cloudstaff office, or work in a dedicated private suite in a Cloudstaff office. Our private suites can be also branded and serve as “your office in the Philippines.” We take your security needs incredibly seriously too: We are an ISO accredited company (ISO-9001 and ISO-27001). Our office suites are PCI-DSS accredited. We are HIPAA compliant. We provide a Managed PC hardware service paired with managed antivirus and anti malware as standard. We offer security upgrade packages from Fortigate and Microsoft Endpoint Protection and Response (EDR) Our business model provides clients with the flexible and tailored workforce solutions they need to meet their business growth objectives cost-effectively. The Cloudstaff model sees Cloudstaff managing the recruitment, well-being and payroll of its Cloudstaffers, while the management control of daily tasks and KPIs sits with our clients. Our “partners in success” approach allows our clients to direct their Cloudstaff team members as if they were their own employees. Cloudstaff has a western global management team with executives located in six countries. This strategy enables Cloudstaff to offer superior around-the-clock support for our valued clients and staff. We believe that it’s our commitment to excellence that makes us the right trusted partner for businesses looking to enhance their operations.

    Sectors
    • Admin Support
    • Agency Contract Partner
    • Animation Multimedia
    • See all
    Glassdoor rating

    4.5/5

    Rank #56
    • Seat:

      1000-4999
    • DA: Domain Authority

      28
    • Revenue:

      $120 million
    • Founded:

      2005
    • Locations:

      8
  • Save up to 60% or more on staffing costs. Are you looking for ways to streamline your operations, reduce overhead expenses, and increase your bottom line? Look no further than iFive Global. With 1000+ staff in the Philippines, our outsourcing services are designed specifically for companies looking to grow their business without breaking the bank. By partnering with iFive, your utilizing a team of dedicated, highly trained professionals ready to work in roles such as administrative assistant, e-commerce support, accounting, HR management, record retrieval, intake (call support), case manager, paralegal and more. Our outsourcing services allow you to scale your business quickly and efficiently, without the added burden of hiring and training new staff. Our team is available 24/7, so you can get the support you need, when you need it. With iFive, you can focus on what you do best - delivering exceptional services and products - we take care of the rest. Don't let staffing constraints hold you back from achieving your business goals. Contact us today to learn how iFive can help support your company's growth.

    Sectors
    • Admin Support
    • Customer Service
    • Full Service Bpo
    • See all
    Glassdoor rating

    4.6/5

    Rank #1142
    • Seat:

      10-19
    • DA: Domain Authority

      8
    • Revenue:

      $5 mil. - $10 mil.
    • Founded:

      2018
    • Locations:

      1
  • Affirm Data is a premium outsourcing provider servicing the Banking, Mortgage Lending, Real Estate, Asset Management and Fintech sectors. We focus on helping our clients grow their businesses by offering customized workforce solutions. Affirm Data provides experienced, top-quality staff; data security, and trusted employment screening of all employees so you can build your business with confidence.

    Sectors
    • Full Service Bpo
    Glassdoor rating
    -
    Rank #1883
    • Seat:

      5-9
    • DA: Domain Authority

      8
    • Revenue:

      10 Million+
    • Founded:

      07/18/2020
    • Locations:

      1
  • Innovative Data Services: Data Entry, A.I./Machine Learning Support, Data Mining, Web Research & Data Processing. Exceptional Customer Service. Competitive Pricing. TechSpeed is a fast-growing premium Data Management service provider that enables clients to strategically outsource their data management. A leader in data processing solutions since 2002, TechSpeed offers a suite of AI-driven outsourcing solutions. We are the first BPO service provider ready to help firms of all sizes work faster, smarter, and cheaper by leveraging the computing power of Artificial Intelligence along with traditional human outsourcing support. Owned and managed in the USA TechSpeed has a large portfolio of satisfied clients all over the world.

    Sectors
    • Customer Service
    • Full Service Bpo
    • Output Based
    Glassdoor rating

    4.7/5

    Rank #848
    • Seat:

      20-49
    • DA: Domain Authority

      19
    • Revenue:

      $5 mil. - $10 mil.
    • Founded:

      2001
    • Locations:

      1
  • DynaQuest is an award-winning Philippines-based IT & Blockchain solutions provider that deliver specialized offshore solutions for insurance, banking and healthcare sectors, with innovative solutions for emerging platforms that enable Blockchain and digital currency. Our specialized solutions scale with the frontier of disruptive technology in order to support business innovation.

    Sectors
    • Customer Service
    • Finance Accounting
    • Full Service Bpo
    • See all
    Glassdoor rating

    4/5

    Rank #1235
    • Seat:

      10-19
    • DA: Domain Authority

      15
    • Revenue:

      $1 mil. - $5 mil.
    • Founded:

      2012
    • Locations:

      1
  • We are a business process outsourcing company with simple values and one focus, our team members. We provide world class services through a motivated team of individuals with one goal, our customers'​ satisfaction. With GGA Solutions, People First!(TM).

    Sectors
    • Admin Support
    • Build Operate Transfer
    • Customer Service
    • See all
    Glassdoor rating

    3.6/5

    Rank #1043
    • Seat:

      100-249
    • DA: Domain Authority

      13
    • Revenue:

      $25 mil. - $50 mil.
    • Founded:

      2013
    • Locations:

      2
  • Atlas enables innovative companies to compete in a global economy, believing that businesses should employ whomever they want, wherever the talent exists. As the largest Direct Employer of Record (EOR), Atlas is a technology platform that is supported by experts and delivers flexibility for companies to expand across borders, onboard talent, manage compliance, and pay their global workforce without the need for a local entity or multiple third-party providers. With entities in over 160 countries, Atlas brings localized experience and expertise into an enterprise-grade technology platform that supports thousands of companies and remote teams. The Atlas platform is uniquely designed to deliver end-to-end EOR solutions and empowered user experiences that provide self-service capabilities and real-time insights that lead to improved business outcomes. We are committed to widening the margins of entrepreneurship and employment alike. Our business model helps startups and SMBs compete on the international playing field—turning commercial innovations into viable global enterprises. In doing so, it brings opportunity to local economies and the people who work there.

    Sectors
    • Human Resource Legal
    Glassdoor rating
    -
    • Seat:

      -
    • DA: Domain Authority

      -
    • Revenue:

      -
    • Founded:

      2015
    • Locations:

      -
  • Kuubiik is a global company based in Singapore providing outsourced resources and shared services across all business functions. Kuubiik team of experts comes from all corners of the globe, including Singapore, Japan, Korea, the United States, Europe, and Southeast Asia. We work with businesses of all sizes to provide support with marketing, graphic design, video editing, back office operations, IT/software development, and other services. We have been trusted by world-class brands such as Google, TikTok, the United Nations, Shopify, AEM, HP, TELUS, MyRepublic, and SGS, among others. We offer the benefits of agency-level quality control and supervision, with the added flexibility of customizable hours and contracts. This sets us apart from traditional agencies.

    Sectors
    • Admin Support
    • Customer Service
    • Digital Content Marketing
    • See all
    Glassdoor rating
    -
    Rank #1757
    • Seat:

      5-9
    • DA: Domain Authority

      13
    • Revenue:

      $1 mil. - $5 mil.
    • Founded:

      2019
    • Locations:

      1
  • Leading and advanced BPO contact centre providing outsourcing & offshoring services for companies from the UK, USA, Europe & Australia. Think customer support, tech support, sales, appointment setting, accounting and more. Services are offered in English, German, Portuguese, Dutch, Italian and more thereby improving your value proposition and performance across the globe.

    Sectors
    • Admin Support
    • Customer Service
    • Engineering Architecture
    • See all
    Glassdoor rating
    -
    Rank #2337
    • Seat:

      250-499
    • DA: Domain Authority

      2
    • Revenue:

      $10 Million
    • Founded:

      2020
    • Locations:

      1
  • Please visit this link https://www.globalimpactsourcing.com/About-us Global Impact Sourcing Is a social cause based BPO company taking the lead on educating companies on the inner workings and benefits of Impact Sourcing and how they can most benefit from Impact Sourcing while outsourcing their tasks.

    Sectors
    • Admin Support
    • Animation Multimedia
    • Build Operate Transfer
    • See all
    Glassdoor rating
    -
    • Seat:

      -
    • DA: Domain Authority

      -
    • Revenue:

      1000000+
    • Founded:

      -
    • Locations:

      -
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  • Virtual Latinos is the first platform focused on connecting entrepreneurs, teams and agencies from the US, Canada and the world with virtual assistants and virtual professionals from Latin America. With clients in the United States, Canada, and others across the global Virtual Latinos provides time management solutions that help clients focus on business growth. The team at Virtual Latinos is built by highly professional college graduates who are skilled in administration, sales, marketing, bookkeeping, and a variety of other services. Each client is paired with a bilingual professional prepared to deliver quality solutions.

    Sectors
    • Admin Support
    • Agency Contract Partner
    • Customer Service
    • See all
    Glassdoor rating

    4.4/5

    Rank #646
    • Seat:

      10-19
    • DA: Domain Authority

      21
    • Revenue:

      $5 mil. - $10 mil.
    • Founded:

      2018
    • Locations:

      1
  • Sectors
    -
    Glassdoor rating
    -
    • Seat:

      -
    • DA: Domain Authority

      -
    • Revenue:

      -
    • Founded:

      -
    • Locations:

      -
  • PeoplePartners BPO Inc. is one of the fastest growing companies in the BPO Industry that is specializing in Business Brokerage, Sales Support, Back-Office Services, Student Support Services and Recruitment Process Outsourcing (RPO). Driven by core values, with passion, accountability, and resourcefulness at its core, they are fully committed to enabling clients to achieve streamlined growth and increased bottom-lines. Thus, their main goal is to recruit, retain and develop high caliber and like-minded professionals that will not merely fill job vacancies for our clients, but also work hand in hand as we bring our company to higher successes.

    Sectors
    -
    Glassdoor rating
    -
    Rank #1972
    • Seat:

      10-19
    • DA: Domain Authority

      9
    • Revenue:

      $1 mil. - $5 mil.
    • Founded:

      2014
    • Locations:

      2
  • HiredSupport has been around since 2016 and is a leading provider in the outsourcing industry. We work with companies around the world from startups, eCommerce, SaaS, retail, IoT, and everything in between. We effectively help brands and businesses cut down their costs and increase their customer satisfaction scores and productivity.

    Sectors
    • Admin Support
    • Agency Contract Partner
    • Customer Service
    • See all
    Glassdoor rating

    3.4/5

    Rank #1627
    • Seat:

      10-19
    • DA: Domain Authority

      5
    • Revenue:

      $1 mil. - $5 mil.
    • Founded:

      2010
    • Locations:

      1
  • To respond quickly to changing market trends and ever-increasing customer demands. Brobizco LLC now offers the newest arm of our organization BBC Global Services. BBC Global Services is a Business Process Outsourcing Service Provider (BPO) that offers a comprehensive range of outsourcing services. BBC Global provides high-quality customer satisfaction for your brand and delivers on-demand flexible capability to meet the demands of your customers while lowering operational costs and maintaining the highest levels of information and data security.

    Sectors
    • Admin Support
    • Animation Multimedia
    • Customer Service
    • See all
    Glassdoor rating

    5/5

    Rank #680
    • Seat:

      10-19
    • DA: Domain Authority

      19
    • Revenue:

      $1 mil. - $5 mil.
    • Founded:

      2017
    • Locations:

      2
  • Our focus is squarely on the success of both client and VA. For us, it is important to see each client achieve success with offshore outsourcing and to completely simplify the whole process. It is also important for us to see each of our VAs achieve career and personal success with our clients. This two-fold mission is what drives our company culture, not the number of people on our payroll! Our model ensures that both clients and VAs are surrounded by the ecosystem that is The Virtual Hub. From our client onboarding and support programs to the VA help desk, Success Coach Program, and collaborative culture, we aim to be the ‘one-stop shop’ that truly simplifies the offshore outsourcing experience for both clients and VAs.

    Sectors
    -
    Glassdoor rating

    4.6/5

    Rank #802
    • Seat:

      10-19
    • DA: Domain Authority

      34
    • Revenue:

      $1 mil. - $5 mil.
    • Founded:

      2015
    • Locations:

      1
  • The Back Room increases your business capacity by outsourcing accounting, admin, legal, sales and marketing professionals. We bring on skilled, qualified staff who will help you grow your business. Our proven approach is a smart way for firms looking for that extra edge to access professional workforce support.

    Sectors
    • Specialized Bpo Vertical
    Glassdoor rating

    4.3/5

    Rank #1269
    • Seat:

      5-9
    • DA: Domain Authority

      17
    • Revenue:

      $1 mil. - $5 mil.
    • Founded:

      2017
    • Locations:

      5
  • At OP360, simplicity is golden. It’s always been, and will always be, about delivering for our customers. To do this well, we invest in talented, hardworking, and passionate folks all across the planet who care a whole lot about getting the job done. But we don’t stop there. We also put a lot of stock in our culture; not so that we can print it on some cheesy plaque in reception, but because it’s a strategic and competitive advantage to be amongst the most dynamic, engaging and high-performing organizations in our market. A transformative culture, however, does not happen by default. Such requires work and continual iteration. We lean heavily on our entrepreneurial DNA by recognizing resourcefulness, speed, and innovative problem solving. We are a meritocracy at heart and celebrate achievement with upside and growth for deserving team members. And while we work really hard, we have fun, too! We let loose at our legendary parties! We also enjoy our active philanthropy and paid time-off to give back to the communities where we work.

    Sectors
    • Customer Service
    • Digital Content Marketing
    • Finance Accounting
    • See all
    Glassdoor rating

    3.6/5

    Rank #1132
    • Seat:

      1000-4999
    • DA: Domain Authority

      15
    • Revenue:

      $50 mil. - $100 mil.
    • Founded:

      2006
    • Locations:

      1
  • Welcome to Analytix Solutions! Today, businesses of all sizes are faced with a competitive environment that is constantly changing. Companies that possess the agility to react to those market conditions on an ongoing basis and successfully navigate through any unanticipated obstacles are better positioned for long-term success. Analytix Solutions helps companies tackle these challenges by empowering business owners to confidently make informed decisions that will positively impact their company's profitability. We are a single-source provider of integrated solutions across multiple functional areas and disciplines. Through a combination of cross-disciplinary expertise, technological aptitude, and deep domain experience, we provide our clients with efficient systems and processes, reliable data, and industry insights to help propel their businesses to the next level.

    Sectors
    -
    Glassdoor rating

    4.2/5

    Rank #160
    • Seat:

      100-249
    • DA: Domain Authority

      28
    • Revenue:

      $50 mil. - $100 mil.
    • Founded:

      2006
    • Locations:

      30
  • Hello I am Nathan Muniz the owner of 247SECRETARY.COM. I started this outsourcing center to provide customer service to my own collection of businesses based in the USA. I enjoyed putting together my own call center so much I have decided to put together teams for other businesses to utilize.

    Sectors
    • Admin Support
    • Build Operate Transfer
    • Customer Service
    • See all
    Glassdoor rating
    -
    Rank #2304
    • Seat:

      100-249
    • DA: Domain Authority

      3
    • Revenue:

      Unknown
    • Founded:

      2019
    • Locations:

      2
  • 24/7 Omnichannel Сustomer And Tech Support Outsourcing In 10+ Languages for Europe & USA based Retail, SaaS, IoT and Travel globally since 2016. 100+ clients from 20+ countries have already trusted us and are achieving 96%+ CSAT with 0 security breaches and up to 60% budget savings. We have expertise in Retail, SaaS, IoT and Travel, as well as other diverse industries united by the E-commerce market. Delivery based in Eastern Europe and LATAM, we operate in 24 time zones, including European and American, and build the workflow according to the client’s business processes, software and data security standards. There are 2 models of cooperation for different purposes 1 )Shared teams - the best way to get started quickly Your project is managed by an acting, trained & experienced team of 5-6 agents working 24/7 in rotating shifts on 2-5 projects simultaneously. - For organisations with low to medium volumes of customer requests; - as a first response and triage service for Level 1 technical and customer support. 2) Dedicated teams - the best way to meet all your needs. Your project is managed by a dedicated agent, or a team, that works exclusively on your company project. Any language, any schedule, any project complexity. - For companies with an average and large number of customer requests; - as a Level 1 & 2 for Technical and Customer support when in-depth and specific knowledge of the product is needed. We keep all your data safe & secure by following strict guidelines GDPR, ISO27001, ISO9001, and PCI DSS (coming soon).

    Sectors
    • Admin Support
    • Customer Service
    • Full Service Bpo
    • See all
    Glassdoor rating

    4.3/5

    Rank #573
    • Seat:

      250-499
    • DA: Domain Authority

      38
    • Revenue:

      $10 mil. - $25 mil.
    • Founded:

      2016
    • Locations:

      3
  • ConnectOS is a leading global offshoring partner. We help large enterprises and small businesses boost productivity and reduce resourcing costs by up to 70%. We do offshoring differently. Our Integrated Resourcing solutions flex with your business: adjust resourcing levels at short notice, any time. No lock-in contracts, no fixed charges, no hidden fees. ConnectOS is a top-rated employer of choice and the industry leader in IT and workplace security, independently validated by the market. From hiring one person to building a large team, we connect companies around the world with ready-now talent across a range of industries, functions and more than 80 job categories. Our team are experts in developing offshore strategies that streamline operations and augment current capability. We’ll provide you with cost-benefit analysis, budget projections and transition plans, so you can make the right decision for your business. ConnectOS creates individual job descriptions for every role, in partnership with you. We recruit from our extensive talent pool against stringent sourcing criteria, shortlisting exceptional candidates. You make the final decision on your new hire. We’ll hand-select the right skills and experience for your business, and integrate employees as a seamless extension of your core team. Your offshore employees are aligned to your brand values and work directly for you. You manage your employees’ day-to-day work, and we take care of the rest: onboarding, HR, legal, facilities, technology, IT security and compliance. Our simple pricing structure is transparent and 100% all-inclusive, including: salaries, taxes, benefits and all support costs.

    Sectors
    • Admin Support
    • Customer Service
    • Digital Content Marketing
    • See all
    Glassdoor rating

    4.9/5

    Rank #675
    • Seat:

      1-4
    • DA: Domain Authority

      11
    • Revenue:

      $10 mil.+
    • Founded:

      2018
    • Locations:

      4
  • We are an overseas headhunter agency headquarted in Canada and operating a sister company in the Phillipines. We specialize in connecting fast growing companies with superstar Filipino Talent, while helping them save up to 80% on their salary expenses per employee placed. Our most popular service is Staff Leasing, where we employ the staff on your behalf in the Phillipines and manage all employee compensation, benefits, taxes and insurance payments. This is a completely done-for-you service where you get all the cost benefits of hiring overseas without any of the legal complications around becoming an employer in a foreign country.

    Sectors
    • Admin Support
    • Agency Contract Partner
    • Animation Multimedia
    • See all
    Glassdoor rating
    -
    • Seat:

      -
    • DA: Domain Authority

      -
    • Revenue:

      $1M-5M
    • Founded:

      2021
    • Locations:

      -
  • Outsourcing Business Solution (OBS) is a reputable outsourcing company that offers a wide range of specialized services to global organizations. These services include, but are not limited to, accounting and bookkeeping, financial analysis and research, legal services, digital marketing services, data management services, insurance services, web development services, and administrative support services. The company provides a flexible approach to outsourcing, allowing clients to select specific aspects of their bookkeeping, accounting, digital marketing, and legal operations to outsource. The company works closely with client staff, CFOs, and CPAs to ensure that all accounting requirements are met and to provide excellent client care. OBS also has strict security measures in place, including a closed-down desktop function, to ensure the confidentiality and security of client data. In addition, OBS provides bookkeeping and accounting services that can be tailored to the specific needs of clients. The company has a team of experienced bookkeepers, staff accountants, and accounting managers based in the United States who are dedicated to providing the necessary support and expertise to help clients run their businesses effectively. The company's mission is to deliver outsourced solutions that assist organizations in achieving new heights of success. OBS is committed to delivering exceptional client care, providing specialized services and ensuring the security and confidentiality of client data.

    Sectors
    • Admin Support
    • Customer Service
    • Digital Content Marketing
    • See all
    Glassdoor rating
    -
    Rank #1843
    • Seat:

      10-19
    • DA: Domain Authority

      10
    • Revenue:

      $1 mil. - $5 mil.
    • Founded:

      2010
    • Locations:

      1
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