Outsourcing directory

The world's most complete directory of global Business Process Outsourcing firms.

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Global Outsourcing Firm (BPO) Index

The Global Outsourcing Firm (BPO) Index provides the first comprehensive, objective analysis of all outsourcing firms globally and is a strong indicator of a firm’s prominence. Outsource Accelerator spent 18 months researching firms and developing a robust methodology. We now track, analyze and rank over 2,300 firms globally.

Read more: Global Outsourcing Firm (BPO) Index methodology

  • DBOS is an Australian-owned and managed, fast-growing offshore staffing company based in Manila, Philippines that provides world-class, personalised and affordable outsourcing services to businesses of any scale, specialising in assisting the SME market and broad range of expertise across most industries. We claim a client retention rate of 94% and 95% for key team members. Guided by our core values: Excellence, Ingenuity, Integrity, and Heart, DBOS is committed to delivering outsourcing solutions by matching you with highly-skilled, qualified and reliable Filipino professionals your business needs to meet your KPIs and required ROIs at a reasonable cost without lock-in contract and long term commitment.

    Sectors
    • Customer Service
    • Full Service Bpo
    • It Services And It Consulting
    • See all
    Glassdoor rating

    3.9/5

    Rank  #988
    • Seat:

      50-99
    • DA: Domain Authority

      24
    • Revenue:

      $10 mil. - $25 mil.
    • Founded:

      2015
    • Locations:

      2
  • Global & Leading Managed Service Provider & Outsourced IT Support Solutions in San Jose, Silicon Valley The MotivIT Group is a specialty global Information Technology Outsourcing (ITO) services organization headquartered in Silicon Valley, the center of innovation and home to world-class technology companies. We deliver end-to-end solutions to all enterprises and organizations worldwide including the US, EMEA, China, and the rest of the world. MotivIT delivers professional expertise in Managed IT Services, Global Service Desk, Network Operations Center, Cloud Services, Software Development, and also Business Process Outsourcing by assuring superior technology & process integration with continuous innovation and quality. OUR LOCATIONS: North America Headquarters 2880 Zanker Rd., Suite 203 San Jose, CA 95134, USA Asia Pacific Office 22/F, Centro, No. 568, Hengfeng Road Zhabei District, Shanghai, 200070, China Global Service Center JTB Hub, Purok 1, Sto Domingo, Nueva Ecija, 3133, Philippines

    Sectors
    • Admin Support
    • Customer Service
    • It Services And It Consulting
    • See all
    Glassdoor rating

    4.3/5

    Rank  #1698
    • Seat:

      1-49
    • DA: Domain Authority

      5
    • Revenue:

      $5 mil. - $10 mil.
    • Founded:

      2016
    • Locations:

      3
  • Boomering is the top-rated, state-of-the-art, bespoke BPO located in Clark Free Port Zone, Pampanga, Philippines. We provide highly proficient full-time professionals at competitive rates allowing you to work on your business instead of in it. Our processes are commitment-free until you choose your new remote team member and completely transparent at all times. Let us help take your business to the next level by accessing our modern facilities and infrastructure while allowing you to build a fully customized profitable team.

    Sectors
    • Admin Support
    • Customer Service
    • Finance Accounting
    • See all
    Glassdoor rating

    4.3/5

    Rank  #991
    • Seat:

      100-249
    • DA: Domain Authority

      11
    • Revenue:

      $5 mil. - $10 mil.
    • Founded:

      2014
    • Locations:

      1
  • ConnectOS is a leading global offshoring partner. We help large enterprises and small businesses boost productivity and reduce resourcing costs by up to 70%. We do offshoring differently. Our Integrated Resourcing solutions flex with your business: adjust resourcing levels at short notice, any time. No lock-in contracts, no fixed charges, no hidden fees. ConnectOS is a top-rated employer of choice and the industry leader in IT and workplace security, independently validated by the market. From hiring one person to building a large team, we connect companies around the world with ready-now talent across a range of industries, functions and more than 80 job categories. Our team are experts in developing offshore strategies that streamline operations and augment current capability. We’ll provide you with cost-benefit analysis, budget projections and transition plans, so you can make the right decision for your business. ConnectOS creates individual job descriptions for every role, in partnership with you. We recruit from our extensive talent pool against stringent sourcing criteria, shortlisting exceptional candidates. You make the final decision on your new hire. We’ll hand-select the right skills and experience for your business, and integrate employees as a seamless extension of your core team. Your offshore employees are aligned to your brand values and work directly for you. You manage your employees’ day-to-day work, and we take care of the rest: onboarding, HR, legal, facilities, technology, IT security and compliance. Our simple pricing structure is transparent and 100% all-inclusive, including: salaries, taxes, benefits and all support costs.

    Sectors
    • Admin Support
    • Customer Service
    • Digital Content Marketing
    • See all
    Glassdoor rating

    4.6/5

    Rank  #597
    • Seat:

      1000-4999
    • DA: Domain Authority

      17
    • Revenue:

      $50m+
    • Founded:

      2018
    • Locations:

      4
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  • Outsourcing to the Philippines made easy. Platinum Outsourcing is an award winning, trusted and professional outsourcing provider, helping Australian businesses think outside the box, by providing them with easy access to outsourced teams. Scale your business cost effectively, risk free and without sacrificing the customer experience. Get access to dedicated remote staff based in our world-class facilities here in the Philippines. Our team are all employed full time, compensated above market, and in addition to all government mandated benefits, have access to additional employment benefits such as on target incentives, private health care, regular team building events, formalised annual performance and salary reviews, generous leave entitlements, and more! We are a plug and play co sourcing provider, meaning we provide all physical IT equipment and manage all employment ancillaries. Leaving you to focus on the important stuff. Whether you need a single hire or want to build a remote team, start your journey with us and save up to 75% compared to hiring onshore, with no upfront costs or commitment.

    Sectors
    • Admin Support
    • Animation Multimedia
    • Customer Service
    • See all
    Glassdoor rating

    4.7/5

    Rank  #955
    • Seat:

      50-99
    • DA: Domain Authority

      6
    • Revenue:

      $1 mil. - $5 mil.
    • Founded:

      2019
    • Locations:

      2
  • Telecom, Inc. is a mid-size domestic BPO contact center offering a robust suite of services to businesses ranging in size from start-up models to Fortune 500 companies. We combine our extensive experience, exceptional personnel, and leading technology when custom developing unique solutions built to generate results that exceed your expectations. We provide solutions for B2B and B2C campaigns and Telecom support services can be accessed 24/7/365.

    Sectors
    • Customer Service
    • Full Service Bpo
    Glassdoor rating

    3.6/5

    Rank  #441
    • Seat:

      50-99
    • DA: Domain Authority

      22
    • Revenue:

      $10 mil. - $25 mil.
    • Founded:

      1993
    • Locations:

      14
  • A global leader in BPO and optimizing the customer experience lifecycle, HGS is helping make its clients more competitive every day. HGS combines technology-powered services in automation, analytics and digital with domain expertise focusing on back-office processing, contact centers and HRO solutions to deliver transformational impact to clients. Part of the multi-billion dollar conglomerate Hinduja Group, HGS takes a true “globally local” approach, with over 20,000 employees in seven countries.

    Sectors
    • Admin Support
    • Build Operate Transfer
    • Customer Service
    • See all
    Glassdoor rating

    3.4/5

    Rank  #68
    • Seat:

      10000+
    • DA: Domain Authority

      47
    • Revenue:

      $500 mil. - $1 bil.
    • Founded:

      2000
    • Locations:

      9
  • Luckwell Business Solutions is a business process outsourcing (BPO) company based out of California. We provide HOME HEALTH agencies with innovative solutions to their administrative needs. We have serviced various clients with our efficient and effective business processes. Our partnership provides the support to scale up your company with up to 70% less in overhead cost.

    Sectors
    • Admin Support
    • Business Compliance
    • Customer Service
    • See all
    Glassdoor rating
    -
    • Seat:

      -
    • DA: Domain Authority

      -
    • Revenue:

      1 mil - 5 mil
    • Founded:

      2016
    • Locations:

      -
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  • Epicenter is a leading provider of Business Process Management (BPM) and IT solutions since 2001. We work with global Fortune 500 companies across various industry sectors, helping them build agility, transform operations and drive better business outcomes. Demonstrated performance and relentless focus on customer experience over the years have positioned us as the partner of choice for contact center services across the customer lifecycle.

    Sectors
    • Customer Service
    • Digital Content Marketing
    • Full Service Bpo
    • See all
    Glassdoor rating

    3.5/5

    Rank  #447
    • Seat:

      250-499
    • DA: Domain Authority

      26
    • Revenue:

      $50 mil. - $100 mil.
    • Founded:

      2000
    • Locations:

      7
  • Answering Service Care (ASC) is a 24/7 live answering service for 4000+ businesses nationwide, serving all industries, including law firms, doctor's offices, insurance agencies, financial advising firms, and many more. ASC has over 45+ years of experience and almost 200 employees in over 3 offices located in NJ, NC, and FL. As a third-generation family business, ASC was built with a strong business culture centered around people, with many relationships lasting more than 20 years. Answering Service Care provides trained customer service professionals who can greet callers, perform lead intakes, schedule appointments, transfer calls, or relay messages directly. The customer service personnel who answer your calls are industry-trained professionals who know how to handle customer queries, so your clients can expect reliable and accurate messages at all times. We get it, so you don't have to! Never miss another call. Live chat for your website, 24/7. Give a great first impression to your customers. Save money on full-time receptionists. Integrate with 5000+ applications. Web and Mobile App. Appointment Scheduling. Spam Blocker. Call Recording. Bilingual Operators. Payment IVR. HIPAA and PCI Compliant. We Get It. Learn more at www.answeringservicecare.com

    Sectors
    • Admin Support
    • Customer Service
    • Output Based
    Glassdoor rating

    3.4/5

    Rank  #472
    • Seat:

      1-49
    • DA: Domain Authority

      21
    • Revenue:

      $1 mil. - $5 mil.
    • Founded:

      1974
    • Locations:

      13
  • Above Expectations and Beyond Borders Since our inception, we have been driven by one mission - to empower businesses to achieve their full potential in the digital era. We have worked with various clients across industries, delivering tailor-made solutions that drive growth, boost engagement, and generate value. We provide a range of top-tier services under one roof. Our team of professionals brings a wealth of industry experience. We are dedicated to delivering superior quality in every project.

    Sectors
    • Back Office Support
    • Build Operate Transfer
    • Business Compliance
    • See all
    Glassdoor rating
    -
    • Seat:

      -
    • DA: Domain Authority

      -
    • Revenue:

      -
    • Founded:

      2024
    • Locations:

      -
  • V3 Outsourcing Solutions is an ISO 9001, 27001 & 27701 certified by British Standards Institution (BSI) multinational BPO owned by Mr. Pankaj Pandey. The company is headquartered in Kolkata, India with presence in Australia, UK and USA. We have been actively involved in customer service, telesales, lead generation, support services, data entry, helpdesk, etc. We offer dedicated staff to multiple global clients saving them over 60% of their local cost on manpower and other operational services.

    Sectors
    • Admin Support
    • Agency Contract Partner
    • Business Compliance
    • See all
    Glassdoor rating

    5.0/5

    Rank  #992
    • Seat:

      500-999
    • DA: Domain Authority

      5
    • Revenue:

      $10 mil. - $20 mil.
    • Founded:

      2005
    • Locations:

      3
  • Connext helps companies build custom, dedicated support teams in the Philippines and Colombia. Our leading recruiting, management support, and employee retention has made us the premier outsourcing provider for businesses looking for a long term growth partner.

    Sectors
    • Admin Support
    • Customer Service
    • Engineering Architecture
    • See all
    Glassdoor rating

    4.0/5

    Rank  #382
    • Seat:

      250-499
    • DA: Domain Authority

      19
    • Revenue:

      $50 mil. - $100 mil.
    • Founded:

      2014
    • Locations:

      1
  • Enshored is a leading business process outsourcing (BPO) company that custom-builds elite teams of specialists for ambitious businesses worldwide. Their services span customer service, back office operations, AI training support, content moderation, and sales and marketing support. With a focus on scalability and excellence, Enshored serves a growing international client base with top-tier outsourcing support, college-educated talent, actionable events, and operational expertise that continue to set the company apart from its competition. Enshored’s industry accolades include “Best in Leadership Teams” & “Best Companies for Career Growth for Large Companies” (Comparably), a Stevie Gold Award, a “Top B2B Company” award (Clutch), and five consecutive years on the Inc. 5000 Fastest Growing U.S. Companies list. Whether you're a venture-backed startup ready to scale quickly or a tech-focused enterprise looking to solve staffing struggles and elevate your operations, Enshored provides top-shelf talent to drive growth and productivity. Enshored operates from five strategic locations worldwide. Now headquartered in Signal Hill, California (1855 Coronado Avenue, 2nd Floor), Enshored’s U.S. office serves as a global hub for outsourcing support and houses the company’s core operations.. Enshored’s presence in Lisbon, Portugal (Rua Julieta Ferrão, n.º 10, Piso 13.º B 1600-131) reflects their commitment to delivering world-class talent and expert multilingual support. In the Philippines, Enshored has three additional operating hubs: one on the 16th Floor of the JMT Building in Ortigas Center (Manila), another on the 27th Floor of Raffles Corporate Center (Manila), and a Cebu office, located on the 7th floor of 1 Nito Tower, Archbishop Reyes Avenue, Cebu City. While these offices enable Enshored to offer seamless, around-the-clock support to clients and their customers around the world, the company continues to grow in number and expects to expand into additional geographies soon. Enshored offices Signal Hill, California 1855 Coronado Avenue, 2nd Floor Signal Hill, CA 90755 Manila, Philippines 16th Floor, JMT Building, ADB Avenue, Ortigas Center, Pasig City 1605, Metro Manila 27th Floor, Raffles Corporate Center, F. Ortigas Jr. Road, Ortigas Center, Pasig City 1605, Metro Manila Cebu, Philippines 7th floor, 1 Nito Tower, Archbishop Reyes Avenue, Cebu City, 6000, Cebu Lisbon, Portugal Rua Julieta Ferrão, n.º 10, Piso 13.º B 1600-131, Lisboa, Portugal

    Sectors
    • Build Operate Transfer
    • Customer Service
    • Finance Accounting
    • See all
    Glassdoor rating

    3.7/5

    Rank  #549
    • Seat:

      250-499
    • DA: Domain Authority

      27
    • Revenue:

      $30M
    • Founded:

      2014
    • Locations:

      4
  • Sectors
    -
    Glassdoor rating

    5.0/5

    Rank  #1020
    • Seat:

      1-49
    • DA: Domain Authority

      11
    • Revenue:

      $5 mil. - $10 mil.
    • Founded:

      2014
    • Locations:

      1
  • Affirm Data is a premium outsourcing provider servicing the Banking, Mortgage Lending, Real Estate, Asset Management and Fintech sectors. We focus on helping our clients grow their businesses by offering customized workforce solutions. Affirm Data provides experienced, top-quality staff; data security, and trusted employment screening of all employees so you can build your business with confidence.

    Sectors
    • Full Service Bpo
    Glassdoor rating

    3.4/5

    Rank  #1209
    • Seat:

      500-999
    • DA: Domain Authority

      9
    • Revenue:

      $1 mil. - $5 mil.
    • Founded:

      2020
    • Locations:

      1
  • External Input designs, builds, and delivers end-to-end business process outsourcing (BPO) solutions to clients from diverse industries, spanning Fortune 1000 companies to small/medium sized businesses to start-ups. The company has offered cost-effective and reliable onshore, nearshore, and offshore outsource services for over a decade. External Input has partnerships with an exclusive selection of highly vetted outsource service providers and manpower services globally. We only work with proven companies that provide world class service and support.

    Sectors
    • Admin Support
    • Build Operate Transfer
    • Customer Service
    • See all
    Glassdoor rating
    -
    Rank  #2727
    • Seat:

      1-49
    • DA: Domain Authority

      1
    • Revenue:

      Unknown
    • Founded:

      2011
    • Locations:

      1
  • Big Outsource Support Services Inc. (or simply Big Outsource) is a Start-up Friendly Philippine-based Business Process Outsourcing Company and Digital Services Agency. Big Outsource has been working with Early and Growth Stage Startups as well as Large Corporations in providing them with cost-efficient Dedicated and Flexible staffing solutions that gives you access to high quality talent at a fraction of the cost.

    Sectors
    • Admin Support
    • Animation Multimedia
    • Back Office Support
    • See all
    Glassdoor rating

    3.9/5

    Rank  #923
    • Seat:

      100-249
    • DA: Domain Authority

      19
    • Revenue:

      $5 mil. - $10 mil.
    • Founded:

      2007
    • Locations:

      3
  • WorkStaff360 specializes in providing high-quality Executive and General Virtual Assistants at competitive rates. Our Executive Assistants, priced at $480/week, can handle C-suite level responsibilities and provide strategic support to business leaders. We also offer General Virtual Assistants at $299/week, perfect for handling administrative tasks, freeing up valuable time for businesses to focus on growth. We differentiate ourselves by offering free access to Olasales CRM and a free productivity monitoring tool, ensuring our clients can track the performance of their assistants in real-time. Our team conducts regular check-ins with clients, and each client is assigned a Dedicated Success Manager to ensure continuous success and satisfaction.

    Sectors
    • Admin Support
    • Agency Contract Partner
    • Animation Multimedia
    • See all
    Glassdoor rating
    -
    Rank  #2816
    • Seat:

      1-49
    • DA: Domain Authority

      1
    • Revenue:

      500000
    • Founded:

      2020
    • Locations:

      1
  • Outsourcing done right for small businesses and SMES. Adding offshore staff to your business allows you to scale effectively while reducing your overheads. Whether it's technical support, customer service, software development, sales and marketing or accounts and payroll, our years of experience and expert guidance help ensure you get the best results from outsourcing. We've been building high performing offshore teams since 2008.

    Sectors
    • Admin Support
    • Customer Service
    • Digital Content Marketing
    • See all
    Glassdoor rating
    -
    Rank  #1655
    • Seat:

      1-49
    • DA: Domain Authority

      13
    • Revenue:

      -
    • Founded:

      2018
    • Locations:

      4
  • We don’t do generic! Outsourced Staff builds high-performing remote dedicated teams. Our founder, Dominic Procter, began in the Information Technology industry 25 years ago. His time building teams as a software development and IT support business owner, gave him a deep knowledge of what both sides need to do great work. This deep understanding of the tech and digital industries, and our custom-fit recruiting process, is why we can deliver on your requirements every time. We’re not just another outsourcing agency. We’ve been in the trenches. And we know what works. We allow you to scale your business and grow your revenue by deploying highly exceptional remote staff with lower startup and ongoing costs, support, and guidance to gain the most out of your team.

    Sectors
    • Admin Support
    • Agency Contract Partner
    • Animation Multimedia
    • See all
    Glassdoor rating
    -
    Rank  #1325
    • Seat:

      50-99
    • DA: Domain Authority

      8
    • Revenue:

      $10 mil. - $25 mil.
    • Founded:

      2013
    • Locations:

      5
  • To respond quickly to changing market trends and ever-increasing customer demands. Brobizco LLC now offers the newest arm of our organization Snapscale. Snapscale is a Business Process Outsourcing Service Provider (BPO) that offers a comprehensive range of outsourcing services. Snapscale provides high-quality customer satisfaction for your brand and delivers on-demand flexible capability to meet the demands of your customers while lowering operational costs and maintaining the highest levels of information and data security.

    Sectors
    • Admin Support
    • Animation Multimedia
    • Customer Service
    • See all
    Glassdoor rating

    3.9/5

    Rank  #1129
    • Seat:

      1-49
    • DA: Domain Authority

      22
    • Revenue:

      $1 mil. - $5 mil.
    • Founded:

      2017
    • Locations:

      2
  • Agility Staffing Services LLC is your partner in profit. As a multidisciplinary professional services firm specializing in outsourced staffing, our core competency of providing efficient, experienced, and cost-effective professional personnel gives our clients the leverage to operate and compete with a significantly lower overhead than using in-country staffing. We power businesses with improved productivity, optimized workflow, and increased profit margins through intelligent solutions to staffing concerns. Working directly with our founders with extensive Philippines-based outsourcing experience, we assure you that your success is our success.

    Sectors
    • Admin Support
    • Agency Contract Partner
    • Digital Content Marketing
    • See all
    Glassdoor rating

    2.1/5

    Rank  #2188
    • Seat:

      1-49
    • DA: Domain Authority

      4
    • Revenue:

      $1 mil. - $5 mil.
    • Founded:

      2022
    • Locations:

      3
  • 20four7VA is a trusted virtual staffing company specializing in cost-effective, end-to-end offshore contract staffing solutions. We provide customizable and scalable offshore outsourcing services to businesses worldwide. We have helped 3000+ companies grow their market share by providing them with on-demand access to our global community of offshore contract talent. Schedule a call and talk to us about your virtual staffing needs today.

    Sectors
    • Admin Support
    • Agency Contract Partner
    • Back Office Support
    • See all
    Glassdoor rating

    4.9/5

    Rank  #352
    • Seat:

      50-99
    • DA: Domain Authority

      59
    • Revenue:

      $10 mil. - $25 mil.
    • Founded:

      2010
    • Locations:

      1
  • Formed in 2005, Six Eleven Global Teleservices is a pioneer in the BPO industry, proudly considered as one of the first Filipino-owned solution-oriented contact center designed to provide quality services in sales, marketing, and customer support.  With over 3000 competent employees, all strategically placed within the well-developed techno hubs in the Southern Philippines, Davao City, and General Santos City, we are a BPO company built ready to handle dynamic clients around the globe. Six Eleven delivers excellent inbound and outbound services and takes pride in the ability to achieve focused scalability, house an elite team of specialists attaining expert management on all scales, and flexible staff to provide tailor-fit operations for your business, without hurting your budget while maximizing efficiency. We make sure your vision is done right. Six Eleven provides quality service the first time, every time.

    Sectors
    • Admin Support
    • Agency Contract Partner
    • Customer Service
    • See all
    Glassdoor rating

    4.3/5

    Rank  #335
    • Seat:

      500-999
    • DA: Domain Authority

      29
    • Revenue:

      $10 mil. - $25 mil.
    • Founded:

      2006
    • Locations:

      1
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