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Global Outsourcing Firm (BPO) Index

The Global Outsourcing Firm (BPO) Index provides the first comprehensive, objective analysis of all outsourcing firms globally and is a strong indicator of a firm’s prominence. Outsource Accelerator spent 18 months researching firms and developing a robust methodology. We now track, analyze and rank over 2,300 firms globally.

Read more: Global Outsourcing Firm (BPO) Index methodology

  • Reactive Global Solutions helps you adapt to a changing world by providing the necessary talents required for you to have a successful business and grow globally.

    Sectors
    • Admin Support
    • Customer Service
    • Finance Accounting
    • See all
    Glassdoor rating
    -
    • Seat:

      -
    • DA: Domain Authority

      -
    • Revenue:

      20,000,000
    • Founded:

      -
    • Locations:

      -
  • GetCaller’s goal is to empower small to medium-sized companies to afford call center services and admin tasks, leveling out the playing field by bringing smaller enterprises to the same level as the “big guns.” GetCallers is tailored to meet the needs of smaller businesses, with agents ready to assist with cold calling, cloud call centers, live chat support, and virtual assistance - all at unheard-of prices in the BPO market. We serve a broad spectrum of businesses across numerous industries. We have been empowering our clients with qualified agents and sophisticated technology since 2008, sparking a unique synergy responsible for lower costs, higher profit margins, and most importantly, better service that boosts satisfaction and creates long-lasting relationships with customers.

    Sectors
    • Admin Support
    • Customer Service
    • Full Service Bpo
    Glassdoor rating
    -
    Rank  #943
    • Seat:

      10-19
    • DA: Domain Authority

      21
    • Revenue:

      $1 mil. - $5 mil.
    • Founded:

      2019
    • Locations:

      5
  • Buwelo is a US-based customer care company with world-class outsourcing operations around the globe. We build and manage high-performance customer care teams for companies seeking better talent, lower costs, improved scalability, and operational redundancy.

    Sectors
    • Admin Support
    • Customer Service
    • Finance Accounting
    • See all
    Glassdoor rating

    4.1/5

    Rank  #1044
    • Seat:

      10-19
    • DA: Domain Authority

      13
    • Revenue:

      $50,000,000
    • Founded:

      2010
    • Locations:

      1
  • HiredSupport has been around since 2016 and is a leading provider in the outsourcing industry. We work with companies around the world from startups, eCommerce, SaaS, retail, IoT, and everything in between. We effectively help brands and businesses cut down their costs and increase their customer satisfaction scores and productivity.

    Sectors
    • Admin Support
    • Agency Contract Partner
    • Customer Service
    • See all
    Glassdoor rating

    3.4/5

    Rank  #1627
    • Seat:

      10-19
    • DA: Domain Authority

      5
    • Revenue:

      $1 mil. - $5 mil.
    • Founded:

      2010
    • Locations:

      1
  • Saigon Technology (Business Registration Name: STS Software Technology JSC) is the leading Vietnam-based Agile software outsourcing company in Ho Chi Minh and Da Nang Cities, Vietnam, established in 2012 with the power of more than 270 top tier software engineers and a mature process. We are certified among 15 best Agile software outsourcing companies in Vietnam by The Vietnam Software Association in 2019 and 2020. Our mission is to deliver the best and most cost-effective Agile software development offshoring and outsourcing solutions to customers in areas such as e-finance, e-business, logistic, transportation, healthcare, media and other industries.

    Sectors
    • Build Operate Transfer
    • Finance Accounting
    • It Services And It Consulting
    • See all
    Glassdoor rating

    4.1/5

    • Seat:

      250-499
    • DA: Domain Authority

      35
    • Revenue:

      $10000000
    • Founded:

      -
    • Locations:

      -
  • GoTeam, formerly GO Virtual Assistants (GO-VA) Inc. is a registered Australian-Filipino owned company growing in the heart of Cebu City, as well as a growing number of key cities in the Philippines. Our HQ is situated in an IT complex with modern facilities, although since March 2020, more than 70% of our team members have been working from home. Our enhanced operations and streamlined services provide scalable opportunities that spell sustainability, growth, and success for any business venture. As your global team members, GoTeam's goal is to create winnable games and strategies across all the work that we do, knowing that your success is our long-term fulfillment. We help Australian, NZ, US, and UK businesses increase revenue, reduce costs, and scale through outsourced offshoring. This also creates for us the opportunity to be a catalyst for people to exceed.

    Sectors
    • Admin Support
    • Customer Service
    • Digital Content Marketing
    • See all
    Glassdoor rating

    4.2/5

    Rank  #586
    • Seat:

      100-249
    • DA: Domain Authority

      6
    • Revenue:

      $25 mil. - $50 mil.
    • Founded:

      2014
    • Locations:

      1
  • From Switzerland to the Philippines. Arcanys is a Swiss software development outsourcing firm in the Philippines. Founded in Cebu City in 2010 by a team of serial entrepreneurs, and benefiting from the extraordinary skills of Filipino tech professionals, our company focuses on bringing businesses closer to users. Arcanys helps technology teams to start, experiment, evolve and scale by hiring and training the best software developers in the Philippines. Arcanys specializes in developing high-quality software for startups and established businesses, with a keen focus on innovation. Evolving into a startup incubator and established-business accelerator. We have a passion for enabling business creation for people with fresh ideas. Over the years, Arcanys has grown from a classic software outsourcing company into an engine for launching new ventures and business ideas, propelling many startups off the ground, and accelerating SMEs with their development needs. Through our investment initiative Arcanys Labs, we help startups be on the market as fast as possible and grab a strong competitive advantage, attracting bigger investments and generating revenue earlier. Technology: a longstanding entrepreneurial love affair. Born and raised in Switzerland, both Alan and Fred fell in love with technology long before the Internet became mainstream and have spent their entire career in mostly e-commerce and software projects. Leaving the comfort of Switzerland for Spain in 2001, Alan co-founded and ran an online video game startup, which later expanded to Hong Kong in 2003. It grew to have 350 customer service and software development staff, one million customers in a year, $90 million in revenue, and which received over $80 million of VC investments. In 2009, Fred joined Alan on his second venture in Hong Kong after having spent many years working in merger, acquisition and reorganization projects for top financial organization in Switzerland. Before then, he also monitored outsourcing suppliers as a corporate buyer and became the youngest IT board member of a listed company at age 25. Alan and Fred moved their second venture to the Philippines. And in 2010, the perfect marriage of entrepreneurial experience and passion for tech led to the creation of Arcanys.

    Sectors
    • Customer Service
    • Software Application Development
    Glassdoor rating

    4.7/5

    Rank  #373
    • Seat:

      50-99
    • DA: Domain Authority

      27
    • Revenue:

      $10 mil. - $25 mil.
    • Founded:

      2010
    • Locations:

      1
  • We don’t do generic! Outsourced Staff builds high-performing remote dedicated teams. Our founder, Dominic Procter, began in the Information Technology industry 25 years ago. His time building teams as a software development and IT support business owner, gave him a deep knowledge of what both sides need to do great work. This deep understanding of the tech and digital industries, and our custom-fit recruiting process, is why we can deliver on your requirements every time. We’re not just another outsourcing agency. We’ve been in the trenches. And we know what works. We allow you to scale your business and grow your revenue by deploying highly exceptional remote staff with lower startup and ongoing costs, support, and guidance to gain the most out of your team.

    Sectors
    • Admin Support
    • Agency Contract Partner
    • Animation Multimedia
    • See all
    Glassdoor rating
    -
    • Seat:

      -
    • DA: Domain Authority

      -
    • Revenue:

      $2250000
    • Founded:

      1987
    • Locations:

      -
  • ConnectOS is a leading global offshoring partner. We help large enterprises and small businesses boost productivity and reduce resourcing costs by up to 70%. We do offshoring differently. Our Integrated Resourcing solutions flex with your business: adjust resourcing levels at short notice, any time. No lock-in contracts, no fixed charges, no hidden fees. ConnectOS is a top-rated employer of choice and the industry leader in IT and workplace security, independently validated by the market. From hiring one person to building a large team, we connect companies around the world with ready-now talent across a range of industries, functions and more than 80 job categories. Our team are experts in developing offshore strategies that streamline operations and augment current capability. We’ll provide you with cost-benefit analysis, budget projections and transition plans, so you can make the right decision for your business. ConnectOS creates individual job descriptions for every role, in partnership with you. We recruit from our extensive talent pool against stringent sourcing criteria, shortlisting exceptional candidates. You make the final decision on your new hire. We’ll hand-select the right skills and experience for your business, and integrate employees as a seamless extension of your core team. Your offshore employees are aligned to your brand values and work directly for you. You manage your employees’ day-to-day work, and we take care of the rest: onboarding, HR, legal, facilities, technology, IT security and compliance. Our simple pricing structure is transparent and 100% all-inclusive, including: salaries, taxes, benefits and all support costs.

    Sectors
    • Admin Support
    • Customer Service
    • Digital Content Marketing
    • See all
    Glassdoor rating

    4.8/5

    Rank  #675
    • Seat:

      1000-4999
    • DA: Domain Authority

      11
    • Revenue:

      $45M+
    • Founded:

      2018
    • Locations:

      4
  • Better Support is a hypermodern Outsourcing alternative able to genuinely attract the best talents in the country. We are a young company with about 30 employees providing tailor-made solutions based on our client´s needs. Our passion is to provide awesome support for our clients and watch them become bigger, better, and more profitable.

    Sectors
    • Customer Service
    • Digital Content Marketing
    • Full Service Bpo
    • See all
    Glassdoor rating
    -
    Rank  #1969
    • Seat:

      10-19
    • DA: Domain Authority

      1
    • Revenue:

      $1 mil. - $5 mil.
    • Founded:

      2021
    • Locations:

      1
  • OutProsys is a leading provider of quality outsourced document processing and data capture services since 2001.

    Sectors
    • Admin Support
    • Agency Contract Partner
    • Finance Accounting
    • See all
    Glassdoor rating
    -
    • Seat:

      -
    • DA: Domain Authority

      -
    • Revenue:

      -
    • Founded:

      2001
    • Locations:

      -
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  • Vuvale Outsourcing (A BDE Group Company) provides outsourcing solutions primarily in Fiji. As an English speaking destination, with Customer service at its core (just think of the thriving Tourism industry), Fiji is an unexpected and great alternative for your outsourcing needs. Vuvale provides bespoke outsourcing solutions for our clients, in call center operations, accounting, software development, customer service, debt collections and many more. We support our clients in every step to successfully integrate their offshore team with their local team.

    Sectors
    • Admin Support
    • Customer Service
    • Finance Accounting
    • See all
    Glassdoor rating
    -
    • Seat:

      -
    • DA: Domain Authority

      -
    • Revenue:

      -
    • Founded:

      2018
    • Locations:

      -
  • Sectors
    • It Services And It Consulting
    • Output Based
    • Outsourcing Consultancy
    • See all
    Glassdoor rating
    -
    • Seat:

      -
    • DA: Domain Authority

      -
    • Revenue:

      2000000
    • Founded:

      2017
    • Locations:

      -
  • Emapta is a next-generation business outsourcing provider, helping its customers access talent and build dedicated teams in offshore geographies. Emapta was founded by its CEO Tim Vorbach in 2010, in response to not being able to receive the control and transparency he desired as a customer of multiple outsourced providers. After developing a better way for himself, Tim began helping other businesses effortlessly access premium talent and build their own teams, offshore. Thus Emapta was born! Emapta supports its customers by sourcing, employing, and supporting talent on their behalf. The business was founded on the premise that the talent provided by Emapta should feel like a seamless extension of the customer’s operations. Emapta provides office space, legal employment, HR, and IT support, but the customer retains day-to-day management of their employee as if they were part of their organisation.

    Sectors
    • Admin Support
    • Customer Service
    • Digital Content Marketing
    • See all
    Glassdoor rating

    4.4/5

    Rank  #88
    • Seat:

      250-499
    • DA: Domain Authority

      57
    • Revenue:

      $25 mil. - $50 mil.
    • Founded:

      2005
    • Locations:

      4
  • Remote Philippines prides itself in providing affordable remote staffing solutions to help effortlessly scale your business. Our goal is to help businesses successfully reduce cost, increase profit margins and grow sustainably through connecting you with highly qualified remote staff in the Philippines.

    Sectors
    • Admin Support
    • Agency Contract Partner
    • Animation Multimedia
    • See all
    Glassdoor rating

    3/5

    Rank  #1139
    • Seat:

      20-49
    • DA: Domain Authority

      6
    • Revenue:

      -
    • Founded:

      2018
    • Locations:

      1
  • Real Assistance, Inc. is a business process outsourcing (BPO) and consulting firm. We are a team of experienced real estate consultants, analysts, paralegals, and managers. We can provide professional support of your company's daily operations at affordable pricing.

    Sectors
    • Admin Support
    • Agency Contract Partner
    • Customer Service
    • See all
    Glassdoor rating
    -
    Rank  #2334
    • Seat:

      20-49
    • DA: Domain Authority

      5
    • Revenue:

      Unknown
    • Founded:

      2020
    • Locations:

      1
  • We help businesses of all sizes build and scale their teams remotely. Whether you need one seat or 1000, we’re here to help. Putting your business in our hands promises world-class expertise that drives your business growth and productivity, all for a fraction of the cost.

    Sectors
    • Admin Support
    • Animation Multimedia
    • Customer Service
    • See all
    Glassdoor rating

    4.3/5

    Rank  #1050
    • Seat:

      100-249
    • DA: Domain Authority

      11
    • Revenue:

      $1 mil. - $5 mil.
    • Founded:

      2020
    • Locations:

      1
  • Telecom, Inc. is a mid-size domestic BPO contact center offering a robust suite of services to businesses ranging in size from start-up models to Fortune 500 companies. We combine our extensive experience, exceptional personnel, and leading technology when custom developing unique solutions built to generate results that exceed your expectations. We provide solutions for B2B and B2C campaigns and Telecom support services can be accessed 24/7/365.

    Sectors
    • Customer Service
    • Full Service Bpo
    Glassdoor rating
    -
    • Seat:

      -
    • DA: Domain Authority

      -
    • Revenue:

      8,000,000.00
    • Founded:

      1993
    • Locations:

      -
  • Outforce is recognized as one of the leading BPO companies in the Philippines, head quartered in our state-of-the-art facility in Ortigas, with a workforce spread throughout the Philippines. Our success is a direct result of our ‘people first’ approach focusing on an ongoing commitment to strengthening culture, HR practices, leadership, training, and development programs of employees. In addition, we leverage the latest technologies such as cloud computing, automation, and AI (Artificial Intelligence) to provide premium outsourcing services to both public and private companies across the globe, which enables us to create new and exciting careers for our staff, build great tools and services for our global client base and develop innovative technologies that will shape the future of the outsourcing industry. OutForce connects human and digital assets in this modern age with the right approach, advanced technologies and global teams to empower the next generation of businesses through modern Outsourcing model. The company provides IT, telemarketing, telesales, customer service, and finance services to a wide range of industries including telecommunications, media, transport, and construction. OutForce office Their Manila office is located at The 30th Corporate Center, a 19-storey class A building along Meralco Avenue in Ortigas Center. It is inside the compound of Ayala Malls the 30th, a premier mall in the block. Built and operated by Ayala Land, it is specifically equipped to handle BPOs and traditional offices. OutForce address The 30th Corporate Center Ortigas, 30 Meralco Ave, Pasig, Philippines Level 12/65 York St, Sydney NSW 2000, Australia

    Sectors
    • Build Operate Transfer
    • Customer Service
    • Full Service Bpo
    • See all
    Glassdoor rating

    4.5/5

    Rank  #1262
    • Seat:

      5-9
    • DA: Domain Authority

      9
    • Revenue:

      $500,000 - $1 mil.
    • Founded:

      2018
    • Locations:

      4
  • 20four7VA is a trusted remote hiring company specializing in cost-effective, end-to-end offshore contract staffing solutions. We provide customizable and scalable offshore outsourcing services to businesses worldwide. We have helped 3000+ companies grow their market share by providing them with on-demand access to our global community of 750+ offshore contract talent.

    Sectors
    • Admin Support
    • Customer Service
    • Digital Content Marketing
    • See all
    Glassdoor rating

    4.9/5

    Rank  #315
    • Seat:

      50-99
    • DA: Domain Authority

      60
    • Revenue:

      $10 mil. - $25 mil.
    • Founded:

      2010
    • Locations:

      1
  • Established in 2009, Noon Dalton is a Global Business Services provider, offering customer experience (CX) and back-office support. We create customized, tech-enabled teams that deliver exactly what you need, when you need it. Our focus is on finding the right people in the right place, building the right process for you. The result is High Quality, Low Cost, High Impact. As a company, we strive for social sustainability with our global talent pool, and through Impact Sourcing, respect our people, and support their families, their communities, and the planet. Our clients engage us to build custom teams to help meet their growth targets, with leading-edge technology and the best talent for the best possible price. Creating industry-leading resources that are accessible by everyone.

    Sectors
    • Admin Support
    • Customer Service
    • Finance Accounting
    • See all
    Glassdoor rating

    5/5

    Rank  #260
    • Seat:

      100-249
    • DA: Domain Authority

      23
    • Revenue:

      -
    • Founded:

      2009
    • Locations:

      4
  • Booth & Partners overcomes the challenges of businesses by understanding their needs. We help you drive growth and achieve a better way of working through our uniquely designed outsourcing solutions. Our goal is to co-evolve with our clients by taking them on a journey of business transformation, one that results in mutual growth and synergy. Our smart tailored outsourcing and HR solutions deliver high-quality results with reduced operating costs for companies of all sizes across a wide range of industries.

    Sectors
    • Admin Support
    • Animation Multimedia
    • Customer Service
    • See all
    Glassdoor rating

    3.8/5

    Rank  #246
    • Seat:

      250-499
    • DA: Domain Authority

      28
    • Revenue:

      $25 mil. - $50 mil.
    • Founded:

      2013
    • Locations:

      1
  • Affirm Data is a premium outsourcing provider servicing the Banking, Mortgage Lending, Real Estate, Asset Management and Fintech sectors. We focus on helping our clients grow their businesses by offering customized workforce solutions. Affirm Data provides experienced, top-quality staff; data security, and trusted employment screening of all employees so you can build your business with confidence.

    Sectors
    • Full Service Bpo
    Glassdoor rating

    3.4/5

    Rank  #1883
    • Seat:

      5-9
    • DA: Domain Authority

      9
    • Revenue:

      10 Million+
    • Founded:

      07/18/2020
    • Locations:

      1
  • SPLACE Splace is a business process outsourcing company composed of highly trained, top-rated, experienced, talented, and dedicated Filipino professionals whose mission is to bridge the gap between global companies and their need for exceptional Filipino talent. Our company is Health Insurance Portability and Accountability Act (HIPAA) compliant, Contact Center Association of the Philippines (CCAP) Affiliated and in the process of Great Place to Work (GPTW) Certification.

    Sectors
    • Admin Support
    • Agency Contract Partner
    • Animation Multimedia
    • See all
    Glassdoor rating
    -
    Rank  #1949
    • Seat:

      200-300
    • DA: Domain Authority

      4
    • Revenue:

      $2 mil.
    • Founded:

      2017
    • Locations:

      1
  • Metacom is the number one provider of staffing services to companies like Teleperformance, WNS, Genpact, Foundever, EXL, and Alorica. With our commitment to excellence, we have become a trusted partner for organizations seeking a competitive edge in their staffing needs.

    Sectors
    • Agency Contract Partner
    • Animation Multimedia
    • Customer Service
    • See all
    Glassdoor rating

    4.7/5

    Rank  #1085
    • Seat:

      20-49
    • DA: Domain Authority

      14
    • Revenue:

      $1 mil. - $5 mil.
    • Founded:

      2011
    • Locations:

      2
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