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3.2/5 • Glassdoor rating


HGS OSS prides itself in providing a world-class offshore team for medium and large businesses, whether public or private. They aim to take businesses to the next level when it comes to acquiring talents in digital marketing, accounting, customer service, web development, and virtual assistance.

HGS OSS office

The company has two offices in Manila, both located in business districts. Twenty-Four Seven McKinley Building, located in Bonifacio Global City, lies a few minutes away from Market Market and SM Aura. adding to its convenience, it is also surrounded by residential buildings such as Serendra, venues such as BGC Arts Center and Maybank Performing Arts Theater, high-end restaurants, and banks.

Meanwhile, Robinsons Summit Center, its Makati Office, is just right across Ayala Triangle Gardens. its location is known for its convenience with nearby office and residential buildings, recreational spaces, and public transportation. It is accessible by buses traversing EDSA and going PITX.

HGS OSS address


  • Ground Floor, 108 Wickham Street, Fortitude Valley 4006, PO Box 159 Fortitude Valley Qld 4006


  • Level 24, Three International Towers, 300 Barangaroo Avenue, Sydney, NSW 2000, Australia

Bonifacio Global City

  • 27th Floor, Twenty-Four Seven McKinley Building, 7th Ave. Corner 24th Street, Bonifacio Global City, Taguig, 1634 Metro Manila, Philippines


  • 31st Floor, Robinsons Summit Center, 6783 Ayala Avenue, Makati, 1200 Metro Manila, Philippines

New York

  • The Seagram Building, 375 Park Avenue, Suite 2607, New York City NY 10152 U.S.A.

27th Floor Twenty-Four Seven McKinley Building, 1634, Bonifacio Global City, Metro Manila

Public or Private


Seats or staff



$100 mil. - $250 mil.

  • Consumer Services
  • Ecommerce
  • Financial Services
  • Insurance
  • Recruiting Staffing
  • Retail
  • Telecoms
  • Transportation
  • Travel



Lachlan Maxwell, Senior Vice President of Business Development

Year Founded


Countries of fulfillment
  • Philippines
  • Admin Support
  • Customer Service
  • Finance & Accounting
  • Seat Leasing BPO
  • Specialized BPO Vertical
Contact information


About HGS OSS: Review and comparison

When it comes to trusting employees with company time, money and services, businesses want to make sure they are selecting the right people. 

HGS OSS, an Australian-owned company, is a leading ISO and NPC-certified offshoring services provider committed to operational excellence.

It works with companies of all sizes to connect them with digitally-empowered global workforces that are located in the Philippines.

HGS OSS designs a customized outsourcing strategy to help clients achieve their specific business goals more efficiently.

The company’s current size is between 1,000 to 5,000 employees. It’s located in Taguig, Philippines, and reported a total of $125 million in revenue.

HGS OSS Outsourcing

The Philippines is the perfect location to develop a successful outsourcing strategy. The plus side to outsourcing and being located in the Philippines–compared to other countries–is that 94% of the Filipino population speaks English, cultural compatibility, a high standard of education, cost-effectiveness, and a successful record as an offshoring destination.

It also has strong support from the government and has highly developed districts of business. 

HGS OSS’s BPO services and pricings

HGS OSS is an outstanding outsourcing provider that offers the following services: 

  • Finance & Accounting 
  • Marketing and Creative 
  • IT Services 
  • Administration 
  • Customer Service 
  • Engineering and Drafting 
  • Legal Services 

The company promises to help its clients achieve their goals “smarter and faster” by using a customized outsourcing strategy. This includes: 

  • Strategy, planning, and budgeting 
  • Team Establishment 
  • Data Security & Privacy Compliance 
  • Client Readiness Support 
  • Operational Excellence 

HGS OSS’s pricing

To utilize HGS OSS’s services, you can calculate the estimated price on the company’s website. You will need the location, offshore role, and skill level, which will determine the monthly cost. This does not include the service fee. 

How HGS OSS outshines its competition

HGS OSS doesn’t believe in a one-size-fits-all approach, The firm takes pride in its 5 comprehensive steps for a successful offshoring strategy:

  • Step 1: Strategy, planning and budgeting
  • Step 2: Team establishment
  • Step 3: Data security and privacy compliance
  • Step 4: Client readiness support
  • Step 5: Operational excellence

HGS OSS holds itself to high standards and is accountable to get the results clients want. The company has years of successful experience establishing, building, and managing high-performance offshore teams.

HGS OSS reviews and comparisons

HGS OSS is committed to being a trusted partner for clients when connecting them with offshore services. Using customized approaches, HGS OSS will help its clients identify potential for successful outsourcing and then connect quality employees to deliver those functions offshore.

Not only does the company want to help clients meet their business goals, but it also wants to help employees reach their potential and love their work! 

HGS OSS’s contact information

HGS OSS’s main headquarters is located in:

27th Floor Twenty-Four Seven McKinley Building, 1634, Bonifacio Global City, Metro Manila

Further, you may virtually reach out the company through the following contact information:

In addition, you may email them at [email protected] or call .


HGS OSS news, podcast & articles

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HGS OSS videos & images

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About OA

Outsource Accelerator is the trusted source of independent information, advisory and expert implementation of Business Process Outsourcing (BPO).

The #1 outsourcing authority

Outsource Accelerator offers the world’s leading aggregator marketplace for outsourcing. It specifically provides the conduit between world-leading outsourcing suppliers and the businesses – clients – across the globe.

The Outsource Accelerator website has over 5,000 articles, 450+ podcast episodes, and a comprehensive directory with 3,900+ BPO companies… all designed to make it easier for clients to learn about – and engage with – outsourcing.

About Derek Gallimore

Derek Gallimore has been in business for 20 years, outsourcing for over eight years, and has been living in Manila (the heart of global outsourcing) since 2014. Derek is the founder and CEO of Outsource Accelerator, and is regarded as a leading expert on all things outsourcing.

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