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Contact One Call Center

3.2/5 • Glassdoor rating


Contact One Call Center strives to provide the ultimate in call center, answering service, and total business solutions. Through our use of state of the art technology, highly trained call agents and our dedication to the tireless pursuit of your goals, Contact One Call Center will help your business reach higher levels of efficiency and customer service.



Public or Private


Seats or staff



$10 mil. - $25 mil.






Year Founded


Countries of fulfillment




Contact information



About Contact One Call Center: Review and comparison

Contact One Call Center is a virtual receptionist, answering service, and Business Process Outsourcing (BPO) services provider headquartered in Tucson, Arizona. Contact One Call Center has locations around the United States that have served clients faithfully since 1981.

Contact One Call Center started as an old-fashioned family business over 30 years ago in Tucson. The company has grown to include locations throughout the United States and Canada. They continue to operate as a family-style business, striving to make every customer feel welcomed with a personal touch. 

The small private business hires the best in the industry, looking for people with a willing spirit and excellent customer service. Contact One Call Center serves businesses of all sizes and opiates 24/7. 

Contact One Call Center Outsourcing

Contact One Call Center started when the founder and CEO purchased an existing answering service. Since then, Contact One Call Center has grown with the mission of always providing value to every client. 

Contact One Call Center is a family business, meaning they have an unusual concern for supporting clients and agents and treating them like family. Contact One Call Center ensures that clients receive their best with every phone call by providing agents with a healthy, fun work environment. 

Contact One Call Center’s BPO services and pricings

Contact One Call Center provides a range of services that include:

  • Screen and forward calls
  • Message taking
  • Reservation setting
  • Calendar & reservation software integration
  • Call processing
  • Instant messaging
  • 24/7 service
  • Customer support
  • Bilingual services

Contact One Call Center strives to provide services that give business owners more free time to run their companies and create success. 

Contact One Call Center’s pricing

Contact One Call Center provides affordable pricing for each service. Since each service is different, Contact One Call Center believes in offering customizable pricing packages depending on a client’s needs and preferences.  

How Contact One Call Center outshines its competition

Contact One Call Center outperforms others in the industry in a few key ways: 

  • Customizable pricing packages that meet specific client requests;
  • Offering after-hours and weekend services for clients;
  • Working with experts in the industry who have a passion for creating unique experiences for every caller. 

Contact One Call Center is one of the leaders in the virtual receptionist industry in the United States. 

Key executives

  • Judy Wood (Founder & CEO)

Wood is the primary point of contact for managing Contact One Call Center. Her knowledge of sales and marketing makes her the perfect fit as the company’s leader.  

  • Jeff Wood (President)

Judy Wood’s son utilizes his business expertise to run the day-to-day operations, overseeing new tech applications and managing system and network issues

  • Jennifer Hoffman (CFO)

Jennifer is Judy Wood’s daughter, chiefly responsible for overseeing employee compliance and working closely with customers to ensure satisfaction. 

Contact One Call Center reviews and comparisons

Contact One Call Center is a virtual receptionist, answering service, and BPO services provider in Tucson, Arizona. The family business is a leader in the industry, successfully maintaining long-term clients like the Arizona Office of Tourism and the California Dental Association.  

Contact One Call Center’s contact information

Contact One Call Center’s main headquarters is located in:


Further, you may virtually reach out the company through the following contact information:

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About OA

Outsource Accelerator is the trusted source of independent information, advisory and expert implementation of Business Process Outsourcing (BPO).

The #1 outsourcing authority

Outsource Accelerator offers the world’s leading aggregator marketplace for outsourcing. It specifically provides the conduit between world-leading outsourcing suppliers and the businesses – clients – across the globe.

The Outsource Accelerator website has over 5,000 articles, 450+ podcast episodes, and a comprehensive directory with 3,900+ BPO companies… all designed to make it easier for clients to learn about – and engage with – outsourcing.

About Derek Gallimore

Derek Gallimore has been in business for 20 years, outsourcing for over eight years, and has been living in Manila (the heart of global outsourcing) since 2014. Derek is the founder and CEO of Outsource Accelerator, and is regarded as a leading expert on all things outsourcing.

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