Integrated OS was formed in 2016 to allow us to reach other Partners in different Industries. We have and are continuing to help more than 50 Australian businesses focus on their goals by facilitating recruitment and setting up their own dedicated offshore teams in The Philippines.
Integrated OS is now headquartered in the heart of Filinvest Alabang with close to 300 team members across varied industries in Australia. We are driven by our core values to deliver our commitment to our Partners and team members whilst helping reduce homelessness in The Philippines.
The Integrated OS leadership team is comprised of passionate individuals with a wealth of knowledge and experience in the business outsourcing industry. Operating across a range of areas, each member of our team brings exclusive skills and diversity to ensure strong, structured and seamless outsourcing services. We use our tailored outsourcing skills and professional backgrounds to build teams that will contribute to the overall success of your business.
What Integrated OS offers its clients
The Secret Sauce Process™
We realised the traditional BPO system wasn’t integrated.
Over two decades, we figured out what it took — not just to set-up an offshore team, but what it took to integrate the best team, no matter where in the world they happened to be.
In a post-COVID world, everybody’s sights are set on recruiting, training and developing the right teams.
What’s interesting is that the best teams in the world understand that everybody wants to be a valuable member of a winning team that’s doing meaningful work.
This rings true, no matter where you are in the world right now.
So we created a new model that enables business leaders to augment their teams from a massive pool of highly-skilled talent — in a way where recruits become full-fledged team players who contribute to the company over the long term, in meaningful ways. All these at a fraction of the local cost.
How Integrated OS outshines the competition
We at Integrated OS have established a vibrant family culture. A business environment that continuously encourages performance for a multigenerational, multiracial, and multi-background workforce is one that embraces diversity and fosters an inclusive culture.
With The Secret Sauce Process™, inclusive of our 9-steps to integrated team success, our offshore partners can grow and keep their talented, dedicated offshore team members throughout the years. Our team retention rate is unmatched, running at over 90%.
By partnering with us, you will enjoy a dedicated team that acts as a direct extension of your business culture. This dedicated team contributes to your business over the long term, in meaningful ways.
Integrated OS company structure
The journey started in 2006 when our Group CEO Rodney Frost and Country Manager, Grace Monteiro set up a business dedicated to support Cheque-Mates Pty Ltd. The business was named Cheque-Mates (PH) Corp.