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Hastings Humans

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Hastings Humans is a full service contact center and phone answering service. Hastings Humans provides its clients that competitive advantage of the human touch – and at a much lower cost than an in-house call center and with better customer service experience and close ratio than with IVR. Hastings is a recipient of the ATSI Award of Excellence for 22 consecutive years. Hastings serves clients across the US in many industry categories including: attorneys, doctors, service companies and a spectrum of sizes – from start-ups to multinational enterprises.



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Scott Hastings, Co-Owner / Operations Manager

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About OA

Outsource Accelerator is the trusted source of independent information, advisory and expert implementation of Business Process Outsourcing (BPO).

The #1 outsourcing authority

Outsource Accelerator offers the world’s leading aggregator marketplace for outsourcing. It specifically provides the conduit between world-leading outsourcing suppliers and the businesses – clients – across the globe.

The Outsource Accelerator website has over 5,000 articles, 350+ podcast episodes, and a comprehensive directory with 3,000+ BPO companies… all designed to make it easier for clients to learn about – and engage with – outsourcing.

About Derek Gallimore

Derek Gallimore has been in business for 20 years, outsourcing for over eight years, and has been living in Manila (the heart of global outsourcing) since 2014. Derek is the founder and CEO of Outsource Accelerator, and is regarded as a leading expert on all things outsourcing.

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