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Blake and Associates (Pty) Ltd

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About

An established market leader, Blake provides services to the banking, financial services, insurance, telecommunications, and retail industries.

Blake’s services extend across the customer lifecycle spectrum. Areas of focus include big data solutions, digital marketing, Wi-Fi analytics, accounts receivable management, customer care and acquisition and sales support.

Headquarters

-

Public or Private

Private

Seats or staff

1,001-5,000

Revenue

Unknown / Non-Applicable

Industries

-

Highlights

Domain Authority

6

Site traffic

-

OA ranking

-

Glassdoor rating

2.4

CrunchBase ranking

-

Details

Executive

Andre Bezuidenhout, CEO

Year Founded

1990

Countries of fulfillment

-

Sectors

-

Contact information

27 31 538 4000

https://www.blake.co.za

Social media

-

About Blake and Associates (Pty) Ltd: Review and comparison

For companies looking to hire experts in the field of debt collection, Blake and Associates check all the boxes. Located in South Africa, the business process outsourcing (BPO) company helps those with outstanding invoices to collect payment without strain on current staff.

Per their company website, Blake and Associates make over five million outbound collections phone calls on behalf of clients every month. The highly trained staff that the company retains has the knowledge and expertise to deliver results for those they serve.

With almost 5,000 employees throughout the company, Blake and Associates have enough staff members to dedicate quality time to each client and business they take on. With an increased demand for BPO services in the collections industry, the company will likely continue to grow over time.

Blake and Associates (Pty) Ltd Outsourcing

Staying on top of unpaid claims and invoices is burdensome and time-consuming. Taking away from staff time to continually make calls for collection puts stress on precious employees that could be participating in something more directly related to their skill set.

Bringing an outsourcing company like Blake and Associates on board to handle these challenges can free resources up for further company expansion or taking on additional customers and clients. While the staffing headcount has dropped by 1% over six months, the organization has been in operation since 1990 and is still going strong.

Blake and Associates (Pty) Ltd’s BPO services and pricings

As a collections BPO, Blake and Associates offer services and products directly related to that industry. Some of their offerings include:

  • Call Center Services
  • Customer Resolution
  • Accounts Payable
  • Accounts Management
  • Collections Operations
  • Billing Support
  • Administrative Assistance
  • Back-Office Support
  • Outbound Calls
  • Inbound Calls
  • Customer Support
  • Accounting
  • Bookkeeping
  • Auditing
  • Debt Collection
  • Data Entry 
  • Data Management

Blake and Associates pricing

Due to Blake and Associates’ customized approach to services, the company does not have pre-determined packages outlined on its website with pricing guidelines. While they offer an online chatbot, they also recommend reaching out to a sales representative through the official web page for a custom quote. 

How Blake and Associates (Pty) Ltd outshines its competition

With a high staff count and a lengthy background in the field, Blake and Associates bring a top skillset to the industry to best serve clients and the companies they are affiliated with. The firm acts as an extension of its clients and puts forth unmatched professionalism in the sector.

Key executives

Andre Bezuidenhout (CEO)

Since February 2015, Andre Bezuidenhout has been with Blake and Associates. Upon the start of his employment, he fulfilled the role of Chief Operating Officer, moving into the position of Chief Executive Officer in July 2017.

Jim Blake (Senior Executive Vice President)

Since May 2010, Jim Blake has been on the staff of Blake and Associates in the role of Senior Executive Vice President. In his position, he oversees ongoing operations that the firm participates in globally. 

Blake and Associates (Pty) Ltd reviews and comparisons

With decades of experience in the industry, Blake and Associates have made a powerful name for themselves. Current and past clients have given countless positive testimonials that speak to the quality experience they undertook with the firm. 

Blake and Associates (Pty) Ltd’s contact information

Blake and Associates (Pty) Ltd’s main headquarters is located in:

N/A

Further, you may virtually reach out the company through the following contact information:

In addition, you may email them at [email protected] or call 27 31 538 4000.

References

https://www.glassdoor.com/Overview/Working-at-Blake-EI_IE3895999.11,16.htm

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About OA

Outsource Accelerator is the trusted source of independent information, advisory and expert implementation of Business Process Outsourcing (BPO).

The #1 outsourcing authority

Outsource Accelerator offers the world’s leading aggregator marketplace for outsourcing. It specifically provides the conduit between world-leading outsourcing suppliers and the businesses – clients – across the globe.

The Outsource Accelerator website has over 5,000 articles, 350+ podcast episodes, and a comprehensive directory with 3,000+ BPO companies… all designed to make it easier for clients to learn about – and engage with – outsourcing.

About Derek Gallimore

Derek Gallimore has been in business for 20 years, outsourcing for over eight years, and has been living in Manila (the heart of global outsourcing) since 2014. Derek is the founder and CEO of Outsource Accelerator, and is regarded as a leading expert on all things outsourcing.

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