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Piton Global

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About

PITON is a leading Philippine-based provider of in- and outbound call center services for high growth enterprises in the US, Canada, UK and Australia. We have the skills, experience and resources to help companies achieve a higher operational performance at a significantly reduced cost.

Over the last 2 decades, PITON-Global has emerged as an industry leader in helping high-growth enterprises acquire, manage and retain their most valuable asset – customers. Over 90% of our business today is derived from providing world-class call center and back-office services. We partner with clients to help them improve operating efficiencies, drive revenues and enhance the customer experience.

What Piton Global offers its clients

Our award-winning focus on operational excellence and innovation ensures continued success for both our clients and us and allows the delivery of higher quality service at a substantially reduced cost. As organizations evolve in the increasingly competitive marketplace and focus on their core competencies, we will continue to innovate and grow with them, providing the tools for successful customer acquisition, management, and retention.

How Piton Global outshines the competition

Over the last 2 decades, PITON-Global has emerged as an industry leader in helping high-growth enterprises acquire, manage and retain their most valuable asset - customers. Over 90% of our business today is derived from providing world-class call center and back-office services. We partner with clients to help them improve operating efficiencies, drive revenues and enhance the customer experience.

Headquarters

-

Public or Private

Private

Seats or staff

1,001-5,000

Revenue

Unknown / Non-Applicable

Industries

-

Highlights

Domain Authority

35

Site traffic

372

OA ranking

-

Glassdoor rating

4

CrunchBase ranking

-

Details

Executive

Ralf Ellspermann , CEO

Year Founded

-

Countries of fulfillment

-

Sectors

-

Contact information

+1(800) 303-9845

https://www.piton-global.com/

Social media

-

About Piton Global: Review and comparison

PITON-Global is an industry-leading call center and back-office outsourcing provider. The company partners with innovative and disruptive brands to create interesting and creative outsourcing solutions. 

Leaning into their famed brutally brilliant outsourcing model, they build relationships with high-growth startups and well-known brands around the world that are practical, original, and cost-effective.

Piton Global Outsourcing

Situated in Metro Manila in the Philippines, PITON-Global provides simple solutions to client problems. All around the Philippines, PITON-Global is recognized as the premier advisor for startups and established enterprises alike.

Piton Global’s BPO services and pricings

PITON-Global operates on a client-focused basis, devoting all energy and attention to the people that come to them in need. Their services are designed to enrich the customer experience. Those services include: 

  • Customer Care
  • Technical Support
  • Network Administration
  • Program Compatibility
  • Software Installation/Removal
  • Back Office Outsourcing
  • Claims Processing
  • Web Research
  • Data Management
  • Application Verification
  • Customer Acquisition 
  • Customer Retention 
  • 24/7 Multilingual Support

PITON-Global works closely with each client to ensure satisfaction. As one outsourcing center among nearly 800 operating out of the Philippines, PITON-Global strives to master the customer experience by creating an emotionally engaging and supportive atmosphere.

Their employees are highly trained in customer service, with a client-focused approach that ensures the needs of the client will be carefully considered in every instance. As outsourcing providers, they are 100% committed to the success of their clients.

PITON-Global;s pricing

With over two decades of refinement, PITON-Global can provide customers with an award-winning product that fits reasonably within their budget. With different packages available for different operation needs, PITON-Global can offer competitive rates that ultimately benefit the client.

How Piton Global outshines its competition

PITON-Global takes pride in its close-knit community and engaging environment. Because they don’t take on hundreds of clients, they can focus more fully on each business. Building strong customer relationships is at the forefront of each interaction.

As a smaller-scale outsourcing and offshoring provider, they can ensure each employee is highly trained and effective in their role. This eliminates the probability of mistakes and miscommunication, which can be severely detrimental to any business endeavor.

With over two decades of experience, the team’s extensive knowledge and expertise across a wide range of markets and industries make them a leader in their field

Key executives

PITON-Global is operated by a few key individuals who make sure the business runs smoothly and with few complications. The primary leader is Ralf Ellspermann, an experienced CEO who has turned PITON-Global into the award-winning company that it is.

  • Ralf Ellspermann (CEO)

As the CEO, Ellspermann brings twenty years of experience in call center and back-office outsourcing services. He is an internationally recognized expert on business process and contact center outsourcing in the Philippines, and his work has produced award-winning results for PITON-Global.

Piton Global reviews and comparisons

PITON-Global is an industry-leading call center and back-office outsourcing provider. This award-winning outsourcing center has been recognized for Excellence and Leadership in Outsourcing by the Asia BPO Summit, Excellence in Customer Service by the Asian Outsourcing Leadership Awards, and Outsourcing Service Provider of the Year by the Asian Outsourcing Leadership Awards.

Piton Global’s contact information

Piton Global’s main headquarters is located in:

N/A

Further, you may virtually reach out the company through the following contact information:

In addition, you may email them at [email protected] or call +1(800) 303-9845.

References

https://www.glassdoor.com/Overview/Working-at-PITON-Global-EI_IE1380951.11,23.htm

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About OA

Outsource Accelerator is the trusted source of independent information, advisory and expert implementation of Business Process Outsourcing (BPO).

The #1 outsourcing authority

Outsource Accelerator offers the world’s leading aggregator marketplace for outsourcing. It specifically provides the conduit between world-leading outsourcing suppliers and the businesses – clients – across the globe.

The Outsource Accelerator website has over 5,000 articles, 350+ podcast episodes, and a comprehensive directory with 3,000+ BPO companies… all designed to make it easier for clients to learn about – and engage with – outsourcing.

About Derek Gallimore

Derek Gallimore has been in business for 20 years, outsourcing for over eight years, and has been living in Manila (the heart of global outsourcing) since 2014. Derek is the founder and CEO of Outsource Accelerator, and is regarded as a leading expert on all things outsourcing.

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