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Syrow

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About

Syrow offers a complete suite of Customer Care Services for you to take the First Step towards Business Excellence. Syrow’s customer care center works on behalf of its clients, to manage their tasks efficiently using quality processes & services.

By adopting a research-led approach, Syrow equips organizations with powerful insights that can transform the way they perceive business challenges. Our teams consists of domain-specific experts who can help companies develop innovative strategies in order to compete and win in the industry segment they operate.

Headquarters

-

Public or Private

Public

Seats or staff

51-200

Revenue

Unknown / Non-Applicable

Industries

-

Highlights

Domain Authority

33

Site traffic

274

OA ranking

-

Glassdoor rating

3

CrunchBase ranking

-

Details

Executive

Rajesh Raju, Founder

Year Founded

2016

Countries of fulfillment

-

Sectors

-

Contact information

91 80 4611 3000

https://www.syrow.com/

Social media

About Syrow: Review and comparison

Syrow is a Business Process Outsourcing (BPO) company that offers customer care services, like call center services. The company combines artificial intelligence and its Human-powered Customer Support as a Service (CSaaS) model to provide quality services for its clients since 2016.

Employees of the company are domain-specific experts who help businesses of all sizes “develop innovative strategies in order to compete and win in the industry segment they operate.”

The BPO company currently employs 51-200 employees and it provides its services in the United States, the United Kingdom, and India.

Syrow Outsourcing

Syrow is the best customer management system to help businesses manage their customer service sectors. The company prides itself in its research-led approach to transform the way a business understands its challenges.

Through AI-powered software, voice analytics, visual support, and virtual reality, the BPO company helps businesses deliver exceptional customer service for their customers. Moreover, Syrow is ISO 9001 and ISO 27001 certified, meaning it’s compliant with international quality management and international security information standards.

Syrow’s BPO services and pricings

Syrow’s world-class customer care services are:

  • 24-hour phone support for technical and non-technical customer queries.
  • 24-hour live chat support
  • Email and social media support

Syrow’s pricing 

Syrow is unique from its competitors because it doesn’t offer long-term contracts since they follow a ‘pay-as-you-go’ service model, meaning clients pay monthly. 

Pricing for the company’s care package depends on a client’s number of calls per day and average call duration. For example, assume a company requires a maximum of 30 calls per day, and the average time of each conversation is two minutes. Then pricing per month, based on this example, is ₹25,999 for Indian companies and $599 for international businesses

When businesses purchase Syrow’s care packages, the package includes total costs for hiring, training, infrastructure, technology, leadership team, and timely reports. Moreover, if a client’s call volume increases, then Syrow will immediately accommodate that change.

How Syrow outshines its competition

Syrow is the premier BPO company for businesses that want to cut costs, enhance their brand, and provide the finest customer care for their customers. Here are the many reasons, according to the company website, companies use Syrow’s customer experience management services:

  • Quality-trained and multilingual employees.
  • Flexible call centers for any inbound and outbound needs.
  • Pay-per-month means no long-term commitment.
  • 24-hour surveillance and biometric security to protect your data.
  • Complex technology to collect, analyze, match and offer reports for your business.
  • Voice analytics to understand a customer’s mood from their tone.
  • Track and monitor Net Promoter Score (NPS) and Customer Satisfaction (CSAT) with Syrow BrandLabs.
  • Successful customer service solutions at an affordable price.

Key executives

Rajesh Raju (Founder)

Rajesh Raju is an experienced business leader and founder of Syrow. He is known and endorsed for his business development skills, BPO skills, and team management skills. 

Syrow reviews and comparisons

Syrow is a leading BPO company for businesses that want to provide exceptional customer service. According to a review on their website, one client said they didn’t have any capabilities to provide “customer excellence” until they used Syrow.

Syrow’s contact information

Syrow’s main headquarters is located in:

N/A

Further, you may virtually reach out the company through the following contact information:

In addition, you may email them at [email protected] or call 91 80 4611 3000.

References

https://www.glassdoor.com/Overview/Working-at-Syrow-EI_IE2313654.11,16.htm

 

Syrow news, podcast & articles

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About OA

Outsource Accelerator is the trusted source of independent information, advisory and expert implementation of Business Process Outsourcing (BPO).

The #1 outsourcing authority

Outsource Accelerator offers the world’s leading aggregator marketplace for outsourcing. It specifically provides the conduit between world-leading outsourcing suppliers and the businesses – clients – across the globe.

The Outsource Accelerator website has over 5,000 articles, 350+ podcast episodes, and a comprehensive directory with 3,000+ BPO companies… all designed to make it easier for clients to learn about – and engage with – outsourcing.

About Derek Gallimore

Derek Gallimore has been in business for 20 years, outsourcing for over eight years, and has been living in Manila (the heart of global outsourcing) since 2014. Derek is the founder and CEO of Outsource Accelerator, and is regarded as a leading expert on all things outsourcing.

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