About Syrow: Review and comparison
Syrow is a Business Process Outsourcing (BPO) company that offers customer care services, like call center services. The company combines artificial intelligence and its Human-powered Customer Support as a Service (CSaaS) model to provide quality services for its clients since 2016.
Employees of the company are domain-specific experts who help businesses of all sizes “develop innovative strategies in order to compete and win in the industry segment they operate.”
The BPO company currently employs 51-200 employees and it provides its services in the United States, the United Kingdom, and India.
Syrow is the best customer management system to help businesses manage their customer service sectors. The company prides itself in its research-led approach to transform the way a business understands its challenges.
Through AI-powered software, voice analytics, visual support, and virtual reality, the BPO company helps businesses deliver exceptional customer service for their customers. Moreover, Syrow is ISO 9001 and ISO 27001 certified, meaning it’s compliant with international quality management and international security information standards.
Syrow’s BPO services and pricings
Syrow’s world-class customer care services are:
- 24-hour phone support for technical and non-technical customer queries.
- 24-hour live chat support
- Email and social media support
Syrow is unique from its competitors because it doesn’t offer long-term contracts since they follow a ‘pay-as-you-go’ service model, meaning clients pay monthly.
Pricing for the company’s care package depends on a client’s number of calls per day and average call duration. For example, assume a company requires a maximum of 30 calls per day, and the average time of each conversation is two minutes. Then pricing per month, based on this example, is ₹25,999 for Indian companies and $599 for international businesses.
When businesses purchase Syrow’s care packages, the package includes total costs for hiring, training, infrastructure, technology, leadership team, and timely reports. Moreover, if a client’s call volume increases, then Syrow will immediately accommodate that change.
How Syrow outshines its competition
Syrow is the premier BPO company for businesses that want to cut costs, enhance their brand, and provide the finest customer care for their customers. Here are the many reasons, according to the company website, companies use Syrow’s customer experience management services:
- Quality-trained and multilingual employees.
- Flexible call centers for any inbound and outbound needs.
- Pay-per-month means no long-term commitment.
- 24-hour surveillance and biometric security to protect your data.
- Complex technology to collect, analyze, match and offer reports for your business.
- Voice analytics to understand a customer’s mood from their tone.
- Track and monitor Net Promoter Score (NPS) and Customer Satisfaction (CSAT) with Syrow BrandLabs.
- Successful customer service solutions at an affordable price.
Rajesh Raju (Founder)
Rajesh Raju is an experienced business leader and founder of Syrow. He is known and endorsed for his business development skills, BPO skills, and team management skills.
Syrow reviews and comparisons
Syrow is a leading BPO company for businesses that want to provide exceptional customer service. According to a review on their website, one client said they didn’t have any capabilities to provide “customer excellence” until they used Syrow.
Syrow’s contact information
Syrow’s main headquarters is located in:
Further, you may virtually reach out the company through the following contact information:
In addition, you may email them at [email protected] or call 91 80 4611 3000.