About Techmarket: Review and comparison
Techmarket is a company based in information and communications technology (ICT) support. They provide enterprise solutions to Nigeria, based out of Lagos.
Founded in 2008, Techmarket provides support in areas such as cloud migration, security awareness training, and contact center solutions, to name a few. The company aims to “become a leader in the ICT industry for designing and developing practical, time-tested and state-of-the-art solutions.”
By implementing technologies such as their omnichannel service, Techmarket has become a leader in the digital solutions market of Nigeria and elsewhere.
Techmarket defines itself as a startup IT company. It has been able to make great strides in the industry by implementing an experienced team and using its omnichannel contact center solution.
The omnichannel allows for integrating many commonly used messaging apps like WhatsApp, Twitter, and Facebook Messenger. The efficiencies created through Techmarket and their services have provided Nigeria with a wide range of digital solutions and IT support.
Techmarket’s BPO services and pricings
Techmarket offers a range of services and solutions, including the following:
- Video Conferencing/ Telepresence
- Cloud Solutions
- Unified Communication
- Contact Center
- KnowBe4 Security Awareness Training
- System Integration
- Hardware Procurement
- Support Services
- LAN/ WAN
These services are rooted in providing vital customer service and integrating social media with live services to create a streamlined platform for ease of use.
Techmarket seeks to provide cost-effective solutions to all their clients, but a free consultation is necessary for quotes and pricing of their services.
How Techmarket outshines its competition
Techmarket caters to small and large organizations in several different industries. Their omnichannel contact center solution approach creates an efficient way for their customers to have access to their communication management tools.
The capabilities of this service stand out from the competition as its integration with many other platforms allows it to act as a singular hub for digital solutions and customer service.
Additional featured capabilities of their digital solutions include inbound and outbound communication routing. Techmarket works to route messages to their appropriate location and to the right people to assist with the issue.
Data is collected along the way to help customers better as time goes on to eliminate complications or misdirected service applications.
Femi Ogunibe (CEO)
Femi Ogunibe founded Techmarket in 2008, which is touted to be “Nigeria’s foremost collaborative and business communication company.” Since then, he has also served as co-founder and CEO of another company called Innox, which services in the electrical power industry.
Adepetun Oluwatomisin (Customer Relations Officer)
Adepetun Oluwatomisin is the Customer Relations Officer at Techmarket. She works as an Account Executive and Information Technology Specialist under the company as well. Her prior experience includes sales and marketing, and administration.
Techmarket reviews and comparisons
Techmarket is a business communication company servicing Nigeria through ICT services. Although there are no reviews of Techmarket, you can compare the company to other small ICT-related businesses specializing in VoIP, IP PBX, and communications deployment that service Nigeria and surrounding areas.
Techmarket’s contact information
Techmarket’s main headquarters is located in:
Further, you may virtually reach out the company through the following contact information:
In addition, you may email them at [email protected] or call 2347048484159.