View all outsourcing firms

ROI CX Solutions

3.1/5 • Glassdoor rating


ROI CX Solutions offers Total Contact Management and Business Support Services. We leverage our expertise to deliver a total package of customer care solutions and contact center services! We provide dedicated 24/7-365 outsourcing solutions. ROI CX Solutions is driven by results, whether it is maximizing your revenue opportunities or reducing your costs – we work continuously to improve performance metrics and to optimize your ROI.

ROI CX Solutions is more than just an outsourcing company; we provide state-of- the-art and cutting edge solutions for our client’s custom needs and wants.


792 E. 280 S., 84003, American Fork, Utah

Public or Private


Seats or staff




  • BPO
  • BPO industry
  • Consumer Services
  • Ecommerce
  • Education
  • Energy
  • Entertainment
  • Financial Services
  • Food & Beverage
  • Government
  • Hardware Tech/IT
  • Healthcare
  • Hospitality
  • Insurance
  • IT Services and IT Consulting
  • Legal
  • Manufacturing
  • Media Publishing
  • Payroll
  • Public Utilities
  • Real Estate
  • Retail
  • SaaS
  • Software Tech/IT
  • Transportation
  • Travel
  • Utilities



Han W. Butler, President

Year Founded


Countries of fulfillment


  • Admin Support
  • Customer Service
  • Data Analytics and AI
  • Finance & Accounting
  • Full service BPO
  • IT Services and IT Consulting
  • Specialized BPO Vertical
Contact information

(877) 590-7897

About ROI CX Solutions: Review and comparison

ROI CX Solutions is a leading outsourcing firm that specializes in enhancing customer experience to drive high returns on investment for businesses. 

The company’s team of experienced professionals is dedicated to providing top-notch services that will assist you in reaching your goals with precision and efficiency. Their unwavering commitment to excellence ensures that you receive nothing but the best-in-class support.

Utilizing a professional and customer-focused strategy, ROI CX Solutions carefully analyzes your unique obstacles to deliver inventive solutions that foster improved customer interactions and significant ROI.

ROI CX Solutions Outsourcing

ROI CX Solutions has a strong international presence, with headquarters in the US and operations in the Philippines, Tunisia, Mexico, and South Africa. 

These strategic expansions have allowed the company to access new markets, leverage local talent, and meet the diverse needs of clients globally.

ROI CX Solutions’s BPO services and pricings

ROI CX Solutions offers a variety of services designed to support the growth and success of your business. 

With their tailored services, we are committed to helping your business thrive in today’s competitive market.

Here are the services offered by ROI CX Solutions:

  • Answering Services
  • Customer Service / Care
  • Customer Service Outsourcing
  • Help Desk Provider
  • Order Taking
  • Technical Support
  • Lead Generation Call Center Services
  • Surveys
  • Telemarketing
  • Upselling 
  • Cross-Selling

ROI CX Solutions’s pricing

Contact ROI CX Solutions for a consultation today.

How ROI CX Solutions outshines its competition

ROI CX Solutions is dedicated to helping your business thrive by improving revenue streams and reducing unnecessary costs. 

The company’s extensive experience and talented team guarantee that all aspects of your outsourced call center operations will be efficiently handled and improved to deliver outstanding outcomes for your business.

With advanced technology and workforce management, ROI CX Solutions offers top call center support. By upgrading systems to match technology trends, they ensure a smooth experience for you and customers.

Key executives

Robert Schow  (Founder & CEO)

Robert Schow is the Founder and CEO of ROI CX Solutions. He is an accomplished professional in the industry, has successfully developed and implemented innovative and dynamic visions for every company that ROI CX has collaborated with.

His creative and energetic approach has led to significant growth and success for these partnerships.

Han W. Butler (President)

Han is the President of ROI CX Solutions. He is an experienced Call Center Executive, leading outsourced client communication for 20+ years.  

Throughout his career, he has successfully spearheaded the outsourcing of client communication services and expertise spans across the design of over 150 campaigns, resulting in the generation of a substantial revenue exceeding $100 million.

His proficiency in building strong workplace cultures and forging lasting partnerships further underscores his commitment to creating enduring value in every endeavor.

ROI CX Solutions reviews and comparisons

ROI CX Solutions has garnered exceptional praise from satisfied clients for its outstanding customer service, innovative strategies, and measurable results. 

Clients have commended the company for its commitment to excellence, depth of industry knowledge, and positive impact on their business outcomes. 

The testimonials reflect a high level of satisfaction with ROI CX Solutions and highlight the valuable partnership that has been established.

Here are some of testimonials of ROI CX Solutions’ clients

“We chose ROI CX Solutions because of their track record of success and broad experience in my industry. We have seen great results and have never regretted our decision. Our KPI’s and results are great!” – Brady

“ROI CX Solutions has won over our team, and more importantly, our customers! Our customer satisfaction scores are higher than they’ve ever been, and our customers are sending positive feedback all the time. It has made all of the difference for them” – Andy

“I would absolutely recommend ROI CX Solutions! They took our program and beat out several different centers in results. In fact, they’ve grown our program substantially with their recommendations!

ROI CX Solutions’s contact information

ROI CX Solutions’s main headquarters is located in:

792 E. 280 S., 84003, American Fork, Utah

Further, you may virtually reach out the company through the following contact information:

In addition, you may email them at [email protected] or call (877) 590-7897.


ROI CX Solutions news, podcast & articles

No news, podcast & articles available for this BPO

ROI CX Solutions videos & images

No videos & images available for this BPO

Start your
journey today

  • Independent
  • Secure
  • Transparent

About OA

Outsource Accelerator is the trusted source of independent information, advisory and expert implementation of Business Process Outsourcing (BPO).

The #1 outsourcing authority

Outsource Accelerator offers the world’s leading aggregator marketplace for outsourcing. It specifically provides the conduit between world-leading outsourcing suppliers and the businesses – clients – across the globe.

The Outsource Accelerator website has over 5,000 articles, 450+ podcast episodes, and a comprehensive directory with 3,900+ BPO companies… all designed to make it easier for clients to learn about – and engage with – outsourcing.

About Derek Gallimore

Derek Gallimore has been in business for 20 years, outsourcing for over eight years, and has been living in Manila (the heart of global outsourcing) since 2014. Derek is the founder and CEO of Outsource Accelerator, and is regarded as a leading expert on all things outsourcing.

Contact Company

This contact feature is reserved for client and partner inquiries only. Submissions by vendors or job seekers are not connected.