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The Call Gurus

4.8/5 • Glassdoor rating


Located in Guadalajara Mexico, The Call Gurus is a fast growing Outsourcing Call Center of English speaking agents who call the United States on behalf of companies selling to and providing services for the United States population.

Mexican call centers are booming with incredibly talented, professional and econonmic English speaking agents because the current US president is deporting Americanized Mexicans south of the boarder at record numbers.

We are over a 1000 miles south of the boarder, so our turnover rate is a fraction of those located in boarder towns like



Public or Private


Seats or staff



$25 mil. - $50 mil.

  • Ecommerce
  • Energy
  • Insurance
  • Real Estate
  • Utilities



Travis Prouty, CEO

Year Founded


Countries of fulfillment




Contact information


About The Call Gurus: Review and comparison

As an up-and-coming business process outsourcing (BPO) company in Mexico, Call Gurus operates as a call center for companies worldwide. Headquartered in Guadalajara, the firm is staffed with upwards of 200 English-speaking employees who service various industries.

As they state on their company website, Call Gurus can enhance its sales by maintaining customer relationships. In many sectors, customer service is key to a business’s success. Having the appropriate level of communication between staff and customers is pertinent to business longevity.

Due to the global staffing shortage and the increase in the need for virtual and phone assistance, the need for call center operation assistance is at an all-time high. Therefore, companies like Call Gurus will likely continue to expand in the near future.

The Call Gurus Outsourcing

As a BPO, Call Gurus emphasizes clear and fluent English speaking skills. Because many of the companies they service utilize the English language, it is essential to have operations staff thoroughly understand the language.

The individuals behind the company have extensive experience in outsourcing operations and have worked with large corporations before taking on leadership roles at Call Gurus. Having the background and drive propelling the company forward has brought the firm to the level it is at today.

The Call Gurus’s BPO services and pricings

As a call center outsourcing company, Call Gurus offers various services related to multiple industries and sectors. Some of these offerings include:

  • Appointment Scheduling
  • Reservation Services
  • Inbound Calls
  • Outbound Calls
  • Call Center Management
  • Online Chat Support
  • Text Assistance Support
  • Social Media Management
  • Artificial Intelligence Services and Chat
  • Customer Relationship Management
  • Lead Generation
  • Lead Verification
  • Compliance Regulation

This list is not exhaustive of all services provided to clients and companies that Call Gurus partners with due to the constantly evolving demands in the industries served.

Call Gurus pricing

Due to the bespoke nature of the services provided, the firm does not offer pre-packaged selections on its company website. It is recommended that prospective clients reach out to a customer service representative for an individual quote. 

How The Call Gurus outshines its competition

The expertise that comprises the leadership of Call Gurus is what helps them to be at the top-ranking level that they are in the BPO industry. The years of experience and education elevate the services provided to the clients and companies served. Additionally, the 24/7 availability that the firm offers sets it apart from other outsourcing call centers.

Key executives

Travis Prouty (CEO)

Travis Prouty has been with Call Gurus since 2018. He has served in the capacity of CEO since starting with the company. 

The Call Gurus reviews and comparisons

With low turnover and many positive reviews from current and past customers, Call Gurus is a top choice for those looking for assistance in call center operations. Prospective clients can compare the company to organizations such as Call Box BPO, Center Partners, and VIP Desk.

The Call Gurus’s contact information

The Call Gurus’s main headquarters is located in:


Further, you may virtually reach out the company through the following contact information:

Facebook N/A

In addition, you may email them at [email protected] or call 888.688.4457.

The Call Gurus news, podcast & articles

The Call Gurus videos & images

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About Derek Gallimore

Derek Gallimore has been in business for 20 years, outsourcing for over eight years, and has been living in Manila (the heart of global outsourcing) since 2014. Derek is the founder and CEO of Outsource Accelerator, and is regarded as a leading expert on all things outsourcing.

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