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enables Group

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We are a niche provider of global outsourced solutions to the Small and Medium Enterprise (SME) market. Our objective is to provide SMEs access to innovative technology and business enabling levers to scale their business in a cost-effective manner through a variable cost model and enhance their customer satisfaction and loyalty.

From global multinationals to the most dynamic start-ups, we provide tailored operations and business outsourcing solutions, to ensure you are maximising your potential.

What enables Group offers its clients

We have developed a deep specialism in 4 key areas: SME, Retail, Digital, and Operations and we have been privileged to have been awarded work with global multinationals. We have grown almost 200% year on year and now have a growing team of over 450 staff servicing our clients across the globe 24 hours a day, 365 days a year.

How enables Group outshines the competition

We desire longevity. With a simple premise that companies of all sizes deserve a trusted, high quality partner to deliver their operations and outsourcing services, we focus on 1)Transparent cost plus model -guaranteeing the quality of resources that work for you, 2) Well evolved Business Requirements repositories for scenarios that drive customers to contact you- enabling rapid automation 3) Onshore account management and ability to re-engineer business process- compatibility to your bizmodel.

enables Group company structure

We are owned by leaders with individually more than 25 years of solid global experience in the BPO industry who can provide sound business direction and advice for companies of all sizes. We emphasize 3 key elements: TRUST-We are available, responsive and respect that we have a critical responsibility to get the service right. TRANSPARENCY-We are open book with our pricing, recruitment and operational processes. PEOPLE-Our stringent recruitment processes means we only hire the best.

Sample highlight service offering of enables Group

Transparent cost model- The employees’ actual salary agreed by the client will determine our commercials. Client will be aware of each candidates base cost and choose based on skills/costs. We offer industry competitive salary package and strong employee engagement culture to ensure we keep awesomely talented people motivated, engaged and well developed – after all happy staff mean happy customers!



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  • Australia
  • New Zealand
  • United Kingdom
  • United States
  • Full service BPO
  • Specialized BPO Vertical
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About OA

Outsource Accelerator is the trusted source of independent information, advisory and expert implementation of Business Process Outsourcing (BPO).

The #1 outsourcing authority

Outsource Accelerator offers the world’s leading aggregator marketplace for outsourcing. It specifically provides the conduit between world-leading outsourcing suppliers and the businesses – clients – across the globe.

The Outsource Accelerator website has over 5,000 articles, 350+ podcast episodes, and a comprehensive directory with 3,000+ BPO companies… all designed to make it easier for clients to learn about – and engage with – outsourcing.

About Derek Gallimore

Derek Gallimore has been in business for 20 years, outsourcing for over eight years, and has been living in Manila (the heart of global outsourcing) since 2014. Derek is the founder and CEO of Outsource Accelerator, and is regarded as a leading expert on all things outsourcing.

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