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Call Net

4.9/5 • Glassdoor rating


CallNET is a dedicated to providing answering services for businesses of all sizes. What exactly does this mean? It means that with our virtual call center service, you’ll never miss a phone call, or a potential client, ever again. Leave the heavy lifting to us, and we will ensure all of your small businesses’ calls are answered timely, professionally and with excellent customer service. Learn more by watching our video.



Public or Private


Seats or staff



$1 mil. - $5 mil.





Robert Senior, President / Owner

Year Founded


Countries of fulfillment




Contact information


About Call Net: Review and comparison

CallNET is a Business Process Outsourcing (BPO) company that provides 24/7/365 telephone answering services for big and small businesses. The call center has been in business since 1987 with headquarters in Wilmington, North Carolina, and an additional office in Chicago.

As an award-winning BPO company, they understand that  engaging in conversation rather than a voicemail answering machine is the most critical step in converting a possible prospect into a client.

Between 51-200 employees work for the company and their latest reported revenue is less than $1 million.

Call Net Outsourcing

The company knows how valuable it is for businesses to have reliable telephone answering services all day. Besides answering calls and taking messages, all call center attendants at CallNET are highly trained and can also ask questions to qualify a potential customer, schedule appointments and determine levels of urgency.

The Better Business Bureau gives CallNET an A+ rating and some of the companies that trust their services are the American Red Cross, Wells Fargo, Coca-Cola, Hertz, and more.

Call Net’s BPO services and pricings

They can help businesses keep customers in touch with the following answering services:

  • Plumber 
  • Call Center 
  • Virtual 
  • Live
  • Attorney 
  • HVAC
  • After Hours 
  • Live Chat 
  • Executive 
  • Medical 
  • Small Business 
  • Dental 

Aside from being considered a top-rated medical answering service, CallNET also helps out other businesses such as roofers, painters, contractors, heating and air conditioning experts,  electricians, landscapers, builders and more.

CallNET’s pricing

CallNET offers services and prices that can accommodate small, growing businesses and established companies with high call demands. 

Their most affordable package starts off at $75 per billing cycle for 50 receptionist minutes, while their priciest goes for $999 per billing cycle for 1000 receptionist minutes. Services are based on a month-to-month agreement and no contracts need to be signed.  

How Call Net outshines its competition

The services from this BPO company have helped thousands of companies get the respect and attention they deserve for 34 years. By utilizing CallNET’s 24/7/365 telephone answering service, those companies don’t have to worry about missing calls regarding big sales or any other important information that could benefit or harm their business.

CallNET’s dedication to handling calls during and after hours, answering customers’ questions, taking concise messages, dispatching and rerouting calls, and other support services can help other businesses lower payroll expenses while improving their standard of service. 

Customer service representatives at CallNET are given knowledge about each business that they work with and are trained to answer the phone appropriately for them.

Key executives

Robert Senior (President/Owner)

Kathryn Rossi (Director of Programming and Quality Assurance, Assistant Manager)

Call Net reviews and comparisons

CallNET provides services that help other companies by handling their phone calls day and night, allowing business owners to focus on the logistics, marketing, and full-time management of their organization. There are currently no reviews available for CallNET, but they could be compared to other midsize call centers based in the United States. 

Call Net’s contact information

Call Net’s main headquarters is located in:


Further, you may virtually reach out the company through the following contact information:

In addition, you may email them at [email protected] or call 800-395-2612.


Call Net news, podcast & articles

No news, podcast & articles available for this BPO

Call Net videos & images

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About OA

Outsource Accelerator is the trusted source of independent information, advisory and expert implementation of Business Process Outsourcing (BPO).

The #1 outsourcing authority

Outsource Accelerator offers the world’s leading aggregator marketplace for outsourcing. It specifically provides the conduit between world-leading outsourcing suppliers and the businesses – clients – across the globe.

The Outsource Accelerator website has over 5,000 articles, 450+ podcast episodes, and a comprehensive directory with 3,900+ BPO companies… all designed to make it easier for clients to learn about – and engage with – outsourcing.

About Derek Gallimore

Derek Gallimore has been in business for 20 years, outsourcing for over eight years, and has been living in Manila (the heart of global outsourcing) since 2014. Derek is the founder and CEO of Outsource Accelerator, and is regarded as a leading expert on all things outsourcing.

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