Call Net

CallNET is a Business Process Outsourcing (BPO) company that provides 24/7/365 telephone answering services for big and small businesses. The call center has been in business since 1987 with headquarters in Wilmington, North Carolina, and an additional office in Chicago.

As an award-winning BPO company, they understand that  engaging in conversation rather than a voicemail answering machine is the most critical step in converting a possible prospect into a client.

Between 51-200 employees work for the company and their latest reported revenue is less than $1 million.

The company knows how valuable it is for businesses to have reliable telephone answering services all day. Besides answering calls and taking messages, all call center attendants at CallNET are highly trained and can also ask questions to qualify a potential customer, schedule appointments and determine levels of urgency.

The Better Business Bureau gives CallNET an A+ rating and some of the companies that trust their services are the American Red Cross, Wells Fargo, Coca-Cola, Hertz, and more.

They can help businesses keep customers in touch with the following answering services:

• Plumber 
• Call Center 
• Virtual 
• Live
• Attorney 
• HVAC
• After Hours 
• Live Chat 
• Executive 
• Medical 
• Small Business 
• Dental 

Aside from being considered a top-rated medical answering service, CallNET also helps out other businesses such as roofers, painters, contractors, heating and air conditioning experts,  electricians, landscapers, builders and more.

CallNET’s pricing

CallNET offers services and prices that can accommodate small, growing businesses and established companies with high call demands. 

Their most affordable package starts off at $75 per billing cycle for 50 receptionist minutes, while their priciest goes for $999 per billing cycle for 1000 receptionist minutes. Services are based on a month-to-month agreement and no contracts need to be signed.  

The services from this BPO company have helped thousands of companies get the respect and attention they deserve for 34 years. By utilizing CallNET’s 24/7/365 telephone answering service, those companies don’t have to worry about missing calls regarding big sales or any other important information that could benefit or harm their business.

CallNET’s dedication to handling calls during and after hours, answering customers’ questions, taking concise messages, dispatching and rerouting calls, and other support services can help other businesses lower payroll expenses while improving their standard of service. 

Customer service representatives at CallNET are given knowledge about each business that they work with and are trained to answer the phone appropriately for them.

Robert Senior (President/Owner)

Kathryn Rossi (Director of Programming and Quality Assurance, Assistant Manager)

CallNET provides services that help other companies by handling their phone calls day and night, allowing business owners to focus on the logistics, marketing, and full-time management of their organization. There are currently no reviews available for CallNET, but they could be compared to other midsize call centers based in the United States. 

Call Net’s main headquarters is located in:

N/A

Further, you may virtually reach out the company through the following contact information:

Website https://www.callnetcorp.com

LinkedIn https://www.linkedin.com/company/callnet-corporation/about/

Facebook https://www.facebook.com/CallnetCorporation/

In addition, you may email them at [email protected] or call 800-395-2612.

https://www.glassdoor.com/Overview/Working-at-CallNet-EI_IE330207.11,18.htm

https://www.crunchbase.com/organization/callnet-corporation