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Kantipur Management

4.9/5 • Glassdoor rating


Kantipur Management Private Limited is a leading domestic Contact Center Operator in Nepal, we are managing 20M+ customer interactions per year with 1500+ employees. Get started with us at the lowest price of USD 7.99 per hour.

Kantipur Management company structure

We are in the BPO vertical for 8 years, serving clients across ISPs, Telecom, Government Agencies, Banks, Automobiles, and Fintech, with different models of engagement. The operation lead we bring are industry experts having worked in large contact centers, voice, and non-voice processes.

We have broader knowledge and are into managing contact center operations with different approach and practice in action with the Six Sigma, the COPC Standards. Compliant with the ISO standards, audited for Internet and Data Security Compliances, we value customer data privacy and adhere to the standards.


Lagankhel-19, Lalitpur, Nepal, 44700, Lalitpur, Bagmati

Public or Private


Seats or staff



$1 mil. - $5 mil.

  • Consumer Services
  • Digital Marketing
  • Ecommerce
  • Educational Businesses
  • Entertainment
  • Financial Services
  • Government
  • Healthcare
  • Hospitality
  • Insurance
  • Real Estate
  • Recruiting Staffing
  • Retail
  • Telecoms
  • Travel
  • Utilities



Pareshor Kharel

Year Founded


Countries of fulfillment
  • Australia
  • Canada
  • Germany
  • Hong kong
  • Netherlands
  • New Zealand
  • Singapore
  • United Arab Emirates
  • United Kingdom
  • United States
  • Admin Support
  • Agency Contract Partner
  • Customer Service
  • Digital & Content Marketing
  • Finance & Accounting
  • Full service BPO
  • Human Resource & Legal
  • Seat Leasing BPO
  • Software & Application Development
  • Specialized BPO Vertical
Contact information

+977 9801016516

About Kantipur Management: Review and comparison

Kantipur Management Private Limited (KMPL) is a certified ISO 9001:2015 company specializing in human resource solutions. 

Its expertise extends to call center management, project handling, business process outsourcing (BPO), training and development, hr solutions, sales, distribution, and marketing. 

Kantipur Management Outsourcing

KMPL began its journey in 2014 with the goal of being a reliable bridge to meet businesses needs. Since then, this firm has continuously strived for perfection and improvement, consistently pushing forward daily.

KMPL possesses extensive knowledge and maintains strong relationships with HR professionals in the market. 

With its unwavering commitment to the management profession, Kantipur Management excels at connecting highly qualified HR professionals with the perfect companies and clients.

This outsourcing provider focuses on identifying potential, nurturing productivity, and building a community of ambitious professionals. It aims to help individuals transform their potential into a meaningful presence.

Kantipur Management’s BPO services and pricings

Explore a new level of excellence with Kantipur Management. Allow them to enhance your business, simplify your operations, and unleash your maximum potential.

Discover the possibilities and embark on a path to success with its unparalleled services below:

Training and development

Kantipur Management offers extensive training programs catering to the corporate sector and individual development needs. Its training and development services include:

  • Effective corporate communication & development
  • Office management and secretarial training
  • Customer care etiquette – telephony & face to face
  • Leadership – managerial skills & situational leadership
  • Conflict and stress management
  • Effective performance management
  • Sales and marketing skills

Human resource solution

Kantipur Management assists organizations in cost and time savings through its staff outsourcing service while ensuring compliance with existing labor laws when delivering these services to its clients:

  • Job needs analysis
  • Recruitment and selection
  • Developing hr policies and procedures
  • Compensation and benefits
  • Performance management systems
  • Payroll management

Sales, marketing, and distribution

Kantipur Management’s sales team offers comprehensive support encompassing a wide range of services, including identifying and training sales personnel. 

Additionally, it strategically deploys trained professionals nationwide based on specific needs and requirements. 

Kantipur Management aims to provide customized and efficient solutions to meet its clients’ sales objectives.

  • Sales and marketing skills
  • Communication and strategic thinking
  • Report writing and presentation skills
  • Personnel selling and public relation

Customer service management

KMPL goes beyond problem-solving by actively engaging with and offering assistance to its customers. 

Its teams proactively reach out to new customers, ensuring they feel comfortable during the onboarding. Its dedicated team extends a helping hand, providing support and guidance throughout their journey with them.

  • Inbound and outbound call center management
  • Software and CRM solutions
  • Telesales campaign management
  • Call center setup and counseling
  • Data entry and database cleansing
  • Customer satisfaction survey and analysis
  • Front desk management

Kantipur Management’s pricing

The rates offered by Kantipur Management are tailored and based on the services sought by each customer and client. 

They offer a complimentary consultation to get detailed information about their services and the rates provided. 

We encourage you to engage in a conversation with their experts to gain a better understanding of the services available and the corresponding pricing structure.

How Kantipur Management outshines its competition

With eight years of experience in the business process outsourcing (BPO) sector, Kantipur Management has successfully served clients across various industries, including ISPs, telecom, government agencies, banks, automobiles, and fintech. 

The company engagement models are diverse, accommodating each client’s unique requirements.

Its team of operational leads consists of industry experts with extensive experience in managing large contact centers, both in voice and non-voice processes. They bring a wealth of knowledge and expertise to ensure smooth operations.

At Kantipur Management, they adopt a comprehensive approach to managing contact center operations. 

In addition, Kantipur Management follows the widely respected six sigma methodologies and adheres to the COPC standards, both of which are well-known frameworks in the industry.

This provider of HR solutions also places a high emphasis on adhering to ISO standards and regularly undergoes audits to ensure compliance with internet and data security protocols.

Key executives

Pareshor Kharel (Managing Director)

Pareshor founded Kantipur Management. He values the trust of its esteemed partners and has a dedicated workforce of over 1500 employees worldwide. 

He is an efficient and enthusiastic Managing director backed by over 15 years of experience in the BPO industry. Throughout his career, Pareshor has successfully established, managed, and scaled customer experience contact centers. 

He has expertise in strategic planning, talent acquisition, operational process optimization, and nurturing strong client relationships.

Kantipur Management reviews and comparisons

The company’s website features an abundance of client testimonials showcasing how they have utilized the outsourcing provider’s offered services to drive growth and success in their operations.

These testimonials are powerful endorsements, demonstrating its services’ positive impact on the clients’ businesses. 

By sharing real-life experiences and outcomes, Kantipur Management aims to give prospective clients a deeper understanding of how its services can contribute to their business growth.

Kantipur Management’s contact information

Kantipur Management’s main headquarters is located in:

Lagankhel-19, Lalitpur, Nepal, 44700, Lalitpur, Bagmati

Further, you may virtually reach out the company through the following contact information:

In addition, you may email them at [email protected] or call +977 9801016516.

Kantipur Management news, podcast & articles

Kantipur Management videos & images

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About OA

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About Derek Gallimore

Derek Gallimore has been in business for 20 years, outsourcing for over eight years, and has been living in Manila (the heart of global outsourcing) since 2014. Derek is the founder and CEO of Outsource Accelerator, and is regarded as a leading expert on all things outsourcing.

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