View all outsourcing firms

Mainstay Teleservices

3.1/5 • Glassdoor rating

Overview

Mainstay offshore is an award winning offshore services provider providing Technical services in the areas of network, Dialup, browser, email, OS, hardware, software and web hosting support delivered via phone or e-support solutions. We offer our clients additional services such as customer service and support, and telesales campaigns.

Founded in 2000, Mainstay Offshore has grown to become a leading provider of integrated outsource call centre services throughout India. Our head office and largest call centre is located in Bangalore, India. We service UK, American, Canadian and Australian from here. We utilize Tier 1 technology supported on-site technical support, and disaster recovery systems. Mainstay Offshore has developed expertise in a wide variety of inbound customer care solutions. With the ability to provide customized scripting and call handling, we are noted for our professionalism in managing our client’s customer care applications. Building on our call center capabilities and experience, we focus our core competencies heavily on customer care service and support applications.

Headquarters

-

Public or Private

private

Seats or staff

250-499

Revenue

$50 mil. - $100 mil.

Industries

-


Details

Executive

Bipin Khimasia, President & CEO

Year Founded

2000

Countries of fulfillment

-

Sectors

-

Contact information

80-2678-6747

https://www.mainstaycrm.com


About Mainstay Teleservices: Review and comparison

Mainstay Teleservices is a leading international outsourcing company that provides solutions to businesses looking to outsource their customer service and call center operations. Mainstay Teleservices was started in 2000 and has grown to become one of India’s most trusted companies for customer service and call center solutions.

Mainstay Teleservices is a top-notch service provider providing technical services, dial-up, browser, email, OS, hardware, software, and web hosting support delivered via phone or email support solutions. It was also the highest-rated call center near shore and offshore centers throughout India.

For more than two decades, executives from the United Kingdom and India have collaborated to build trust through repeated offshore delivery. This company has a size of 200–500 employees, based on their LinkedIn account, with a revenue of $100–500 million.

Mainstay Teleservices Outsourcing

Mainstay Teleservices’ main and largest call center office is located in Bangalore, India. They provided services globally to customers in the United Kingdom, United States, Canada, and Australia using Tier 1 technology, which supported on-site technical support and disaster recovery solutions.

Mainstay Teleservices focuses on its areas of expertise, including customer service support and service application. They have also become the authority on a wide range of inbound customer support solutions in India.

Mainstay Teleservices’s BPO services and pricings

Mainstay Teleservices provides a full suite of services to help businesses stay connected. Their services include the following:

  • Acquisition
  • Provisioning
  • Customer Care
  • Customer Support
  • Retention
  • Billing Services
  • Enhanced Growth

Mainstay Teleservices has experienced professionals dedicated to providing superior customer service and delivering solutions that fit your specific business needs. They are committed to helping their customers stay connected.

Mainstay Teleservices’ pricing

Mainstay Teleservices prices its services based on the volume of work required and the complexity of the services being provided. Mainstay Teleservices can help businesses come up with a pricing plan that fits their needs and budget.

How Mainstay Teleservices outshines its competition

Mainstay Teleservices stands out from its competitors by offering superior customer service and personalized attention to every client. The following advantages make Mainstay Teleservices stand out:

  • Provides the highest-quality service and support
  • Understand that each customer has unique needs and strive to meet those needs with customized solutions
  • Customer service representatives undergo rigorous training and are equipped with the latest technology and tools to ensure the best possible experience
  • Committed to providing the most reliable, cost-effective solutions to customers
  • An excellent reputation for providing superior customer service and a seamless customer experience

Key executives

  • Bipin Khimasia (President and CEO)

Bipin Khimasia has been the President and CEO of Mainstay Teleservices since 2007. He also served as the president and CEO of Sigma Capital Management Group Inc., as well as the director of Mainstay Outsourcing Solutions.

Mainstay Teleservices reviews and comparisons

When compared to other outsourcing companies, Mainstay Teleservices stands out for its commitment to customer satisfaction and its focus on delivering high-quality, cost-effective services. 

Many businesses choose Mainstay Teleservices over its competitors because of its experienced team of customer support and sales professionals and its use of state-of-the-art technology and infrastructure. Mainstay Teleservices also has reasonable prices for its services, which makes it a fantastic choice for businesses of all sizes. 

Mainstay Teleservices’s contact information

Mainstay Teleservices’s main headquarters is located in:

N/A

Further, you may virtually reach out the company through the following contact information:

In addition, you may email them at [email protected] or call 80-2678-6747.

Mainstay Teleservices news, podcast & articles

No news, podcast & articles available for this BPO

Mainstay Teleservices videos & images

No videos & images available for this BPO

Start your
journey today

  • Independent
  • Secure
  • Transparent

About OA

Outsource Accelerator is the trusted source of independent information, advisory and expert implementation of Business Process Outsourcing (BPO).

The #1 outsourcing authority

Outsource Accelerator offers the world’s leading aggregator marketplace for outsourcing. It specifically provides the conduit between world-leading outsourcing suppliers and the businesses – clients – across the globe.

The Outsource Accelerator website has over 5,000 articles, 450+ podcast episodes, and a comprehensive directory with 3,900+ BPO companies… all designed to make it easier for clients to learn about – and engage with – outsourcing.

About Derek Gallimore

Derek Gallimore has been in business for 20 years, outsourcing for over eight years, and has been living in Manila (the heart of global outsourcing) since 2014. Derek is the founder and CEO of Outsource Accelerator, and is regarded as a leading expert on all things outsourcing.

Contact Company

This contact feature is reserved for client and partner inquiries only. Submissions by vendors or job seekers are not connected.