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Golden Gate BPO Solutions

About

Golden Gate BPO Solutions provides multi-channel contact center, customer engagement and business process outsourcing services.

In addition, we provide strategic consulting, legal, and advisory services for many clients spanning business and operational improvement and restructuring, financial analysis and planning, technology procurement and implementation, and sales, marketing and brand enhancement.

Our customer engagement centers are located in the United States, Dominican Republic, Belize, and the Philippines, from which we offer multi-lingual voice, email, web chat, social media, back-office, online help desk and automated support.

Headquarters

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Public or Private

Private

Seats or staff

2-10

Revenue

-

Industries

-

Highlights

Alexa ranking

17,213,093

Domain Authority

10

Site traffic

90

OA ranking

-

Glassdoor rating

-

CrunchBase ranking

-

Details

Executive

Stephen Ferber, CEO & Founder

Year Founded

2006

Countries of Fulfillment

-

Sectors

-

Contact information
Social media

About Golden Gate BPO Solutions: Review and comparison

Golden Gate BPO Solutions has several offices and call centers worldwide, including the United States, Jamaica, Dominican Republic, Belize, India, and the Philippines. As a company, Golden Gate BPO Solutions offers business process outsourcing (BPO) to various industries throughout the world.

Established in 2006, Golden Gate BPO Solutions has always worked with the values of quality, customization, and low cost. In a perfect world, Golden Gate BPO Solutions aspires for all of those components to exist together for all companies.

As a small BPO resource, Golden Gate BPO Solutions has only ten employees in its corporate offices. However, they employ many more in their offshore locations.

Golden Gate BPO Solutions Outsourcing

The company operates with a mission of forging long-term relationships with the clients that they serve. As a result of this goal, they work alongside the companies they provide BPO solutions for and help to integrate long-term procedures and protocols that work with current technology and regulations.

In August 2021, Golden Gate BPO Solutions won a place on the Inc. 5000 list for having three-year revenue growth of 40%. This acknowledgment was the fifth in as many years for the company. 

Golden Gate BPO Solutions’s BPO services and pricings

To best serve their clients and businesses, Golden Gate BPO Solutions offers a wide variety of services for those in various industries. Some of their BPO specific offerings include:

  • Multi-Channel Contact Center
  • Customer Engagement
  • Strategic Consulting
  • Legal And Advisory Services
  • Business And Operational Improvement And Restructuring
  • Financial Analysis And Planning
  • Technology Procurement And Implementation
  • Sales, Marketing, And Brand Enhancement
  • Multilingual Voice Support
  • Email Assistance 
  • Web Chat
  • Social Media
  • Back-Office
  • Online Help Desk
  • Automated Support

This list is not an extensive guide of all services offered by Golden Gate BPO Solutions. Due to their adaptability to new guidelines and trends, they continually adjust their offerings to reflect their client’s needs.

Golden Gate BPO Solutions’ pricing

Due to the custom-tailored approach that Golden Gate BPO Solutions offers to its clients, generic pricing is not available on their website. It is best to reach out to a company representative through their website to receive an individualized quote for your specific business needs.

How Golden Gate BPO Solutions outshines its competition

As one of the Inc. Magazine’s featured companies for the honor of America’s Fastest-Growing Companies for four years running, Golden Gate BPO Solutions is taking the business process outsourcing world by storm and making businesses run more efficiently as a result.

Key executives

Stephen Ferber (CEO)

As the Founder and CEO of Golden Gate BPO Solutions, Stephen Ferber works alongside his multi-national staff to ensure appropriate and seamless experiences for all. He holds several certifications and board affiliations.

Vic Endaya (Managing Director)

Vic Endaya helps ensure that all operations across each global location are running appropriately in the Managing Director position for Golden Gate BPO Solutions. He does this by interacting with staff and clients and helping to implement necessary resources for efficient productivity.

Golden Gate BPO Solutions reviews and comparisons

As a multiple award-winning company by leading worldwide publications, Golden Gate BPO Solutions has shown that they can lead companies to success. Their staff and technological implementations have helped many businesses reach their full potential and have brought forward many happy clients.

Golden Gate BPO Solutions’s contact information

Golden Gate BPO Solutions’s main headquarters is located in:

N/A

Further, you may virtually reach out the company through the following contact information:

In addition, you may email them at [email protected] or call 888-501-8368.

References

https://www.crunchbase.com/organization/golden-gate-bpo-solutions

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About OA

Outsource Accelerator is the trusted source of independent information, advisory and expert implementation of Business Process Outsourcing (BPO).

The #1 outsourcing authority

Outsource Accelerator offers the world’s leading aggregator marketplace for outsourcing. It specifically provides the conduit between world-leading outsourcing suppliers and the businesses – clients – across the globe.

The Outsource Accelerator website has over 5,000 articles, 350+ podcast episodes, and a comprehensive directory with 900+ BPO companies… all designed to make it easier for clients to learn about – and engage with – outsourcing.

About Derek Gallimore

Derek Gallimore has been in business for 20 years, outsourcing for over eight years, and has been living in Manila (the heart of global outsourcing) since 2014. Derek is the founder and CEO of Outsource Accelerator, and is regarded as a leading expert on all things outsourcing.

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