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Recruiting the right people

In consultation with you, optiBPO will assist you to recruit and engage suitably qualified staff that will be a natural extension of your team.

Providing first grade offices

Your team will work out of our first grade offices in the Philippines, working your chosen business hours.

Ensuring time & attendance

We will provide time & attendance monitoring, and work floor supervision, and will report on the performance of your team.

Ensuring compliance & providing for staff

All local employee taxes are managed by us and your team will be provided the necessary health and life insurance under our group policy.

Managing individual and team performance

We will work with you to manage the performance of your team, ensuring they are engaged. This includes performance reporting to you and feedback to the employee, incentive structures and engagement initiatives (which we fund), as well as disciplinary measures when necessary.

Provisioning of technology

We will provide a computer, high speed internet connectivity, VOIP phone (with a local number for you to call them on), fax, printer and scanner. Additional systems can be provided as required.

Managing payroll & benefits

We will manage all payroll and benefits, including employee and employer benefits. These costs will be completely transparent to you.



Public or Private


Seats or staff



$1 mil. - $5 mil.





Jamie McBrien , Director

Year Founded


Countries of fulfillment




Contact information

+61 2 8071 4150


About optiBPO: Review and comparison

optiBPO provides services to create an extension of your onshore team through its business process outsourcing (BPO) company. With its headquarters in Sydney, Australia, and offices in London, Hong Kong, and the Philippines, the company collaborates and partners with many global corporations to branch into other countries with their services.

optiBPO helps to create offshore offices in the Philippines due to the high education rate of its citizens, being the third-largest English-speaking country in the world, having low labor and operation costs, and a fast-growing economy, among many other reasons.

optiBPO Outsourcing

The company is headquartered in Australia but works with existing global enterprises to set up operations in the Philippines. Although the company is an outsourcing BPO, the end result is having an offshoot of your team within the Philippines. 

optiBPO assists companies in recruiting employees, managing legal obligations, operating human resources, and navigating the compliance aspects of being in the Philippines.

optiBPO’s BPO services and pricings

As an outsourcing company, they offer the following opportunities for existing global endeavors:

  • Payroll
  • Benefits
  • Compliance
  • Human Resources
  • Information Technology
  • Attendance Monitoring
  • Workflow Supervision
  • Legal Counsel
  • Office Set-Up
  • Commercial Real Estate
  • Taxes
  • Insurance
  • Recruitment
  • Phone Support
  • Consulting Support

optiBPO allows the client to retain all control of the presiding business growth. As a company, they serve to assist the decision-makers in their expansion efforts.

optiBPO’s pricing

Although optiBPO does not disclose the costs associated with their services on their company website, they provide the disclaimer that their pricing is straightforward and transparent and can be handled in whatever currency the client is comfortable with. 

How optiBPO outshines its competition

optiBPO offers a unique service that is unique to business growth within the Philippines. They work alongside established corporations and entities to expand operations into a fast-growing country with a growing economy.

To accomplish this, they provide:

  • Management of your outsourcing risk 
  • Defining a clear business scope
  • Proving the company’s concept
  • Building client confidence
  • Extending the established company

Due to their extensive knowledge of the inner workings of the Philippines, the transition is straightforward and stress-free.

Key executives

Jamie McBrien (Director)

Jamie McBrien has served as the director of the company since 2014. Before that, McBrien worked for the sister company of optiBPO, optim2. While at optim2, he spent 12 years as the company’s director.

Nicola Mace (Director)

Nicola Mace also serves in the capacity of director at optiBPO. As a previous director for 12 years at the optiBPO sister company, optim2, Mace gained experience in the role and with the company before moving to the BPO side.

optiBPO reviews and comparisons

Although there are no reviews online for optiBPO, the company has rapidly expanded since its inception in 2014. With over 200 direct employees in charge of managing client needs for expansion into the Philippines, they are helping many global businesses in their growth and bringing jobs to the people of the Philippines. optiBPO can be compared to companies such as Standard Chartered and Global Upside.

optiBPO’s contact information

optiBPO’s main headquarters is located in:


Further, you may virtually reach out the company through the following contact information:

optiBPO news, podcast & articles

optiBPO videos & images

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About OA

Outsource Accelerator is the trusted source of independent information, advisory and expert implementation of Business Process Outsourcing (BPO).

The #1 outsourcing authority

Outsource Accelerator offers the world’s leading aggregator marketplace for outsourcing. It specifically provides the conduit between world-leading outsourcing suppliers and the businesses – clients – across the globe.

The Outsource Accelerator website has over 5,000 articles, 450+ podcast episodes, and a comprehensive directory with 3,900+ BPO companies… all designed to make it easier for clients to learn about – and engage with – outsourcing.

About Derek Gallimore

Derek Gallimore has been in business for 20 years, outsourcing for over eight years, and has been living in Manila (the heart of global outsourcing) since 2014. Derek is the founder and CEO of Outsource Accelerator, and is regarded as a leading expert on all things outsourcing.

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