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Pacific Global

3.6/5 • Glassdoor rating


Pacific BPO, an Access Healthcare company, is a premier provider of healthcare revenue cycle management services that offer focused cost and process optimization solutions to clients in the healthcare industry.

Pacific’s service offerings to healthcare providers include medical coding, insurance eligibility verification, charge entry, claims submission, payment posting, denials analysis, and posting, secondary and patient billing, AR follow-up, and management, patient help-desk services etc.



Public or Private


Seats or staff



$5 mil. - $10 mil.





Andrew Jung, CEO

Year Founded


Countries of fulfillment




Contact information

1 844.533.1307

About Pacific Global: Review and comparison

Pacific Global is a leading provider of cost and process optimization solutions for clients in the healthcare industry. Their headquarters are in Teaneck, New Jersey, with their corporate office and delivery centers based throughout India. 

Their parent company, Access Healthcare, is one of the largest healthcare BPO service providers. They were acknowledged as a Leader by Everest Group in their 2017 report “Healthcare Provider BPO.” In 2021, they received the Golden Feather Award for Best in HR Technology Implementation, Best in Recruitment & Consulting, and Best COVID-19 Response (Internal). 

Pacific Global BPO believes in transforming the revenue cycle processes of hospitals, clinics, and medical practices. They accomplish this by utilizing state-of-the-art technology and infrastructure and combine it with years of industry experience. 

The company boasts over 2,200 employees that work with organizations of over 11,000 people. 

Pacific Global Outsourcing

In addition to their US office in New Jersey, Pacific Global’s corporate office is in Noida, India. They also have three delivery centers agents work from, located in Noida and Kerala, India. 

Through their proven templates, frameworks, and best practices, Pacific Global has made a name for themselves by providing the highest level of quality in offshore BPO engagements with their clients. 

Pacific Global’s BPO services and pricings

According to their website, Pacific Global helps their healthcare clients: 

Pacific Global is well-versed in the intricacies of these vital processes. They also help their healthcare clients manage office operations, patient information data, as well as technical help desks. They are affordable, rooted in providing quality service to their clients, and highly transparent. 

Pacific Global pricing 

Pricing is dependent on the number of services needed. For more information on how Pacific Global can address your needs, contact (844) 533-1307 or email [email protected].

How Pacific Global outshines its competition

Pacific Global employees are experts in the healthcare industry who streamline revenue cycle processes that take time away from patient care. They are known for their: 

  • Experience in various hospital billing platforms, insurance, and healthcare organizations of varying sizes
  • Complying with HIPAA regulations by implementing staunch physical security in their delivery centers
  • Completing background checks and extensive training for their employees
  • Strict data confidentiality

Overall, Pacific Global is flexible enough to provide fast results for healthcare clients while also being reliable. 

Key executives

Kumar Shwetabh (CEO, Pacific Global)
Kumar Shwetabh co-founded Pacific Global in 2010. He has over 15-years of experience in leadership roles for Fortune 100 US-based health insurance and revenue cycle management companies.

Additionally, he has appeared in the Silicon Review and the BPO Times for his contributions to the industry. As CEO, he is responsible for business development, client relationship management, quality management, and more. He is also the President of Hospital Business at Access Healthcare. 

Pacific Global reviews and comparisons

Overall, Pacific Global is a well-established BPO that offers high-quality business services for the healthcare industry. Many customers have been quite satisfied with their products, giving them a 4-star rating. 

The company reduces risk and maintains quality by focusing on pillars of planning, disaster management, and business continuity while simultaneously going above and beyond to produce results for their clients. 


Pacific Global’s contact information

Pacific Global’s main headquarters is located in:


Further, you may virtually reach out the company through the following contact information:

In addition, you may email them at [email protected] or call 1 844.533.1307.


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