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3.7/5 • Glassdoor rating


vCustomer has a 10+ year history of delivering innovative solutions and services to consumer focused companies globally. vCustomer’s expertise lies in the areas of Sales and Marketing Outreach, Customer Support and Technical helpdesk.

vCustomer partners with its clients to create custom solutions that cover all communications channels to create an integrated approach to customer outreach. vCustomer uses a consultative approach to implement the most cost effective solution by leveraging its knowledge driven and highly automated Customer Interaction Platform. This scalable cloud based solution combines traditional live voice support with the latest social media enabled web and mobile technology.



Public or Private


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Unknown / Non-Applicable





Jeffry Rodriguez, Team Manager

Year Founded


Countries of fulfillment




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About OA

Outsource Accelerator is the trusted source of independent information, advisory and expert implementation of Business Process Outsourcing (BPO).

The #1 outsourcing authority

Outsource Accelerator offers the world’s leading aggregator marketplace for outsourcing. It specifically provides the conduit between world-leading outsourcing suppliers and the businesses – clients – across the globe.

The Outsource Accelerator website has over 5,000 articles, 450+ podcast episodes, and a comprehensive directory with 3,900+ BPO companies… all designed to make it easier for clients to learn about – and engage with – outsourcing.

About Derek Gallimore

Derek Gallimore has been in business for 20 years, outsourcing for over eight years, and has been living in Manila (the heart of global outsourcing) since 2014. Derek is the founder and CEO of Outsource Accelerator, and is regarded as a leading expert on all things outsourcing.

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