Infomate

Infomate is a fully owned subsidiary of John Keells Holdings PLC (JKH), Sri Lanka’s No.1 corporate blue‑chip and largest listed conglomerate on the Colombo Stock Exchange. With a legacy spanning over 150 years, the John Keells Group operates across 70+ companies in seven diverse industry sectors, driven by a culture of continuous reinvention, resilience, and sustainable growth.

Established in 2005, Infomate was Sri Lanka’s first captive shared services centre, born out of the strategic vision of the John Keells leadership to deliver scalable, world class professional services. Since inception, we have continued to evolve by combining people excellence and technology led solutions to create measurable value for our stakeholders.

Our multidisciplinary team of experienced professionals and emerging talent is empowered to innovate, challenge conventions, and stay ahead of a rapidly changing business landscape. Supported by deep domain expertise, global process exposure, and hands on experience with multiple enterprise systems, we help clients identify opportunities to transform and optimize their operations worldwide.

Infomate is recognized in the Everest Group Peak Matrix, reflecting our growing capabilities, strong delivery outcomes, and commitment to operational excellence in the global services ecosystem.

Our Expertise Includes:

Finance & Accounting Services
Accounts Payable
Accounts Receivable
General Ledger
Fixed Asset Accounting
Payroll
Management Information (MI) & Analytics

With a team of highly trained accounting professionals, including members with internationally recognized qualifications, Infomate continues to deliver trusted, high-quality services aligned with global best practices.
At Infomate, we enable efficient, intelligent operations, anchored in trust, driven by talent, and strengthened by the John Keells legacy.

What Infomate offers its clients

Infomate (Pvt) Ltd is a Business Process Management (BPM) and outsourcing company headquartered in Colombo, Sri Lanka, and a wholly owned subsidiary of John Keells Holdings PLC (JKH), Sri Lanka’s largest listed conglomerate. Infomate began as the country’s first shared services centre, running finance and back-office operations for the John Keells Group. It now provides those same proven capabilities to mid-market and enterprise clients around the world, with a client base reaching from Australia and the UK to the US, Europe, the Middle East and Asia.

Infomate’s core offering is Finance and Accounting Outsourcing (FAO). This covers accounts payable and receivable, general ledger and month-end close, bank and intercompany reconciliations, fixed asset accounting, management and financial reporting, budgeting support, and SAP-based accounting operations. Alongside FAO, Infomate provides HR outsourcing and payroll processing, contact centre and helpdesk services, and wider back-office support such as data management and transaction processing. Infomate also advises organisations that want to set up a Global Capability Centre (GCC) in Sri Lanka and supports them through it.

Clients can engage Infomate for a single process, a full finance function, or a dedicated team that works as an extension of their own organisation. Every engagement runs on documented processes, defined SLAs and KPIs, regular MIS reporting, and ISO 27001-certified information security. Infomate has deep sector experience in hospitality, retail, telecommunications, healthcare and diversified conglomerates, and it draws on Sri Lanka’s large pool of professionally qualified accountants (CIMA, ACCA, CA) to deliver quality at a cost that is sustainable over the long term.

How Infomate outshines the competition

Infomate is backed by John Keells Holdings, which has more than 150 years of history and operates over 70 companies across seven industry sectors. Clients therefore get the governance, financial stability, technology investment and corporate ethics of one of South Asia’s most respected groups. That backing matters most when an outsourcing partner is handling sensitive financial data and business-critical processes.

Infomate was the first company to establish a shared services centre in Sri Lanka, and it has more than two decades of experience operating complex back-office processes. Its delivery model was built and refined inside a multi-industry conglomerate before it was taken to global clients, so its processes are tested, documented and scalable from the first day of an engagement.

Infomate has independent recognition for its quality. In 2025 it was the first Sri Lankan company listed in the Everest Group PEAK Matrix for Finance and Accounting Outsourcing. In 2026 it was listed again for a second consecutive year, this time in two segments: Integrated Finance and Accounting Services, and Integrated FAS for Mid-market Enterprises. Infomate was also Sri Lanka’s first ISO 27001-certified accounting BPO.

Infomate competes on quality, expertise and personal attention rather than on being the cheapest provider. Clients get senior-level involvement, a dedicated engagement team and a systematic approach to transition and continuous improvement. Infomate also has multi-site resilience: its Colombo head office and Orion City facilities are backed by a fully equipped centre in Kurunegala with backup power and redundant connectivity, which forms part of its business continuity plan. Infomate also pioneered Sri Lanka’s rural BPM model. Its centres in Jaffna, Seenigama and Mahavilachchiya have created skilled jobs, most of them held by women, which gives clients a partner with a genuine social-impact story.

Infomate company structure

Infomate (Pvt) Ltd is a private limited company incorporated in Sri Lanka and a wholly owned subsidiary of John Keells Holdings PLC, which is listed on the Colombo Stock Exchange. Infomate operates under the JKH group governance framework, including group-level oversight of risk, internal audit, compliance, IT security and ethics.

Infomate is led by Chief Executive Officer Jehan Perinpanayagam, a CIMA-qualified professional who has been with the company since it was founded and who established Sri Lanka’s first shared services operation. He is supported by a senior leadership team covering finance, operations, sales and marketing, and human resources.

Service delivery is organised into specialised practice teams:

Finance and Accounting Outsourcing
HR and payroll outsourcing
Contact centre and helpdesk services
General back-office operations

Each client engagement is managed by a dedicated engagement or delivery lead, who is supported by process specialists, team leads and quality reviewers. These teams are backed by central functions for business development and marketing, human resources and learning and development, finance, information security and quality assurance, and IT infrastructure with John Keells IT.

Infomate delivers from several locations in Sri Lanka:

Its head office at Leyden Bastian Street, Colombo 01
Facilities at Orion City, Colombo
A business continuity and delivery centre in Kurunegala
Rural BPM centres in Jaffna, Seenigama and Mahavilachchiya

Having several sites gives clients scalability, resilience and access to talent from across the country.

Sample highlight service offering of Infomate

Infomate’s flagship offering is end-to-end Finance and Accounting Outsourcing (FAO) for mid-market enterprises, recognised by Everest Group in its 2026 PEAK Matrix.

A typical engagement begins with a structured transition. Infomate’s team maps the client’s current finance processes, documents standard operating procedures, agrees SLAs and KPIs, and runs parallel processing before going live. A dedicated team of qualified accountants then takes ownership of the agreed scope, which can include:

Procure-to-pay (invoice processing, vendor management, payment runs)
Order-to-cash (billing, collections, cash application)
Record-to-report (journals, reconciliations, month-end and year-end close, financial statements)
Fixed assets
Management reporting and analysis

Infomate works on the client’s own ERP and accounting platforms, including SAP, Oracle, Microsoft Dynamics, Xero and other leading systems. It applies the same SAP best practices it developed running finance for the John Keells Group. Data is handled within an ISO 27001-certified environment, and performance is tracked through regular MIS and SLA reporting with a named engagement lead.

For example, Infomate supports hospitality groups with property-level and consolidated accounting, daily income audit, payables and month-end reporting across multiple hotels. This frees on-property finance teams to focus on revenue and guest experience. Clients usually see faster close cycles, more consistent reporting and meaningful cost savings, while keeping full visibility and control over their finance function.