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OpenContact provide customer contact support for a variety of companies and industries, based all over the UK.

We expertly manage customer encounters on behalf of our clients. The services we provide allow them to differentiate on their sales, improve their performance metrics and maximise their profitability.

Our capabilities are first-class. We handle customer contacts seamlessly through a number of different channels, including telephone, email, webchat and mail. Our systems are extensive and our operations are scalable; we will always endeavour to provide you with a bespoke customer contact solution. We have plenty of experience using client-based systems and can easily integrate these into our own contact centre environment.



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Fiona (Temple) Brown , CEO

Year Founded


Countries of fulfillment




Contact information

0844 576 00 99

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About OA

Outsource Accelerator is the trusted source of independent information, advisory and expert implementation of Business Process Outsourcing (BPO).

The #1 outsourcing authority

Outsource Accelerator offers the world’s leading aggregator marketplace for outsourcing. It specifically provides the conduit between world-leading outsourcing suppliers and the businesses – clients – across the globe.

The Outsource Accelerator website has over 5,000 articles, 350+ podcast episodes, and a comprehensive directory with 3,000+ BPO companies… all designed to make it easier for clients to learn about – and engage with – outsourcing.

About Derek Gallimore

Derek Gallimore has been in business for 20 years, outsourcing for over eight years, and has been living in Manila (the heart of global outsourcing) since 2014. Derek is the founder and CEO of Outsource Accelerator, and is regarded as a leading expert on all things outsourcing.

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