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3.3/5 • Glassdoor rating


“A solutions provider with a difference, Integreon is one of the leading outsourcing providers in the world, with a presence across major cities in the world such as Beijing, Mumbai, Johannesburg, London, Toronto, Tokyo, Boston, New York and Washington DC. With its global presence, the company provides a 24-hour support system to its clients, helping businesses get the best solutions across the globe, irrespective of their location or time zone. With a vast network of over 2400 associates, Integreon is a trusted partner of large corporates such as Philips, Dorsey and Whitney LLP, Virgin Money, Estee Lauder Companies, Mutual and Federal Group and SNL Financial.

Integreon focuses on four major business processes – Legal Support, Documentation Services, Client Sourcing and Collections, and Research with each process being backed by expert associates. With this goal in mind, the company focuses on a particular niche, innovating business processes and providing its clientele with services that removes bottlenecks and increases efficiency.

Its research arm Grail Research provides in-depth research material not only on current business scenarios, but also business trends and key market areas for future growth such as the Consumer Electronics Show (CES), Predictive Coding, Yale Center Customer Insights Conference etc.



Public or Private


Seats or staff



$250 mil. - $500 mil.






Year Founded


Countries of fulfillment




Contact information


About Integreon: Review and comparison

Located in Fargo, North Dakota, Integreon is a business process outsourcing (BPO) firm that specializes in helping law professionals with all work tasks that they perform routinely. These services include all process-oriented duties that an individual can independently carry out virtually.

Founded in 1998, Integreon has come to the aid of many law establishments throughout the United States. The innovative services that the company provides help lawyers and paralegals decrease their workload. As a result, they can focus on the most critical elements of their job.

As a company, Integreon employs over 5,000 staff members who specialize in many different facets of the law. These individuals work with law firms directly to tackle all the necessary components attributed to legal recourse and activity in the United States.

Integreon Outsourcing

In their role, Integreon is always looking to find the best avenues for supporting their clients. Through this, they often collaborate with experts in the field, recruit top talent, and sponsor conferences and non-profit opportunities.

Another perk of the company that is available to everyone and not just the clients they serve is the frequent learning opportunities that Integreon offers. Typically based on new information they have gathered, a new approach to a specific law aspect, or educating others on important matters related to the industry, there are ample opportunities for outsiders to enjoy.

Integreon’s BPO services and pricings

There are many products and services that the firm offers, including the following:

  • Legal Word Processing
  • Legal Process Outsourcing 
  • Regulatory Events Services
  • Information Management
  • Contractual Services
  • Contract Migration
  • Managed Document Review
  • Cyber Incident Tactics and Response 
  • Creative Services
  • Contract Abstraction
  • IBOR Services
  • Contract Drafting
  • Contractual Negotiation
  • CCPA Services

While this list indicates many offerings available through Integreon, it is not exhaustive. The firm prides itself on customizing its approach to each client they partner with in the legal industry.

Integreon’s pricing

With the individualized approach to services that the company upholds, they recommend that prospective clients reach out to the firm for a custom services quote. 

How Integreon outshines its competition

Throughout its years of operation, Integreon has expanded from one location to seven. Additionally, they have grown to encompass thousands of staff. With many high-end affiliations and accolades, Integreon has proven they are worthy of its place in the BPO rankings for legal services.

Key executives

  • Jen Olmsted (Senior Vice President of Cyber Growth)

With an extensive work history in cyber security and strategy, Jen Olmsted now fulfills the role of Senior Vice President of Cyber Growth at Integreon. Previously she held the position of Vice President of Sales.

  • Diane Homolak (Vice President of Technology)

Having arrived at Integreon in July 2022, Diane Homolak quickly integrated into her role as Vice President of Technology. With previous experience at Hewlett Packard and UnitedLex, she brings a wealth of knowledge to the company.

Integreon reviews and comparisons

Although the company has not experienced any growth recently, it enjoys an employee tenure average of three years. While this may seem low, it is a standard duration in the BPO industry. The company boasts many high reviews and ratings from current and past clients.


Integreon’s contact information

Integreon’s main headquarters is located in:


Further, you may virtually reach out the company through the following contact information:

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In addition, you may email them at [email protected] or call .

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