ITC Infotech

ITC Infotech is a Bengaluru, India–based global technology services and solutions provider, and a wholly-owned subsidiary of ITC Limited, one of India’s leading diversified conglomerates. The firm partners with enterprise companies across 43 countries and 6 industry verticals, delivering AI-powered services, digital transformation, product engineering, cloud, and PLM solutions.

Founded in 2000 as a wholly-owned subsidiary of ITC Ltd., ITC Infotech has grown over more than 25 years into a leading global technology services and solutions provider, serving over 200 global clients—including more than 60 Fortune-listed companies—through 10+ global development centers. The company is headquartered out of Bengaluru with a registered office at ITC’s iconic Virginia House in Kolkata.

Today, ITC Infotech is recognized as a Leader in IAOP’s Global Outsourcing 100 and has been awarded the PTC Partner Network Award (FY25) in the PLM category, with recent strategic wins including multi-year partnerships with Nippon Life India Asset Management and the launch of new Digital & AI Experience Centers in Bengaluru, Kolkata, and Pune.

ITC Infotech is headquartered in Bengaluru, India, with offices in 18+ countries spanning India, the United States, the United Kingdom, the Netherlands, Finland, Sweden, Denmark, Czech Republic, Germany, France, Singapore, Hong Kong, Australia, the UAE, and South Africa. The company operates 10+ global development centers and supports clients across 43 countries.

The company offers domain-led, consulting-enabled solutions across seven industries: Retail, Consumer Packaged Goods, Hospitality, Manufacturing, Automotive Manufacturing, Banking & Financial Services, and Insurance. Through its “Digitaligence@work” approach, ITC Infotech blends technology with domain, data, design, and differentiated delivery to drive efficiency and experience for its clients.

ITC Infotech’s strategy is anchored in proprietary AI platforms (OmniFabrik and K-Fabrik), enterprise-grade alliances with PTC, Guidewire, ServiceNow, IBM, and others, and a continuously expanding innovation ecosystem—including new AI Studios and Experience Centers—that helps clients move from AI insights to enterprise-scale execution.

ITC Infotech offers a comprehensive suite of AI-powered technology services and solutions across seven core practice areas:

• NextGen Enterprise Transformation
• Cloud Services
• Enterprise PLM & DxP Services
• Digital Engineering & Industry 4.0
• Artificial Intelligence
• Digital Experience
• Consulting Services
• Industry-Specific Solutions

ITC Infotech’s pricing

ITC Infotech does not publish standardized pricing on its website. As an enterprise technology services provider, the company offers customized engagements based on each client’s industry, project scope, and required services. For tailored quotes, interested clients can reach out through ITC Infotech’s contact page to connect with the team.

ITC Infotech positions itself as a domain-led, consulting-enabled technology services provider that combines deep industry expertise with AI-powered platforms and the backing of one of India’s most diversified conglomerates.

Backed by ITC Ltd.

As a wholly-owned subsidiary of ITC Limited—one of India’s foremost private sector conglomerates—ITC Infotech benefits from deep domain expertise across consumer goods, hospitality, agriculture, manufacturing, and other ITC Group businesses.

25+ Years of Industry-Leading Innovation

ITC Infotech has been delivering technology services for over 25 years, working with 200+ global clients including 60+ Fortune-listed companies across 43 countries.

AI-First Platforms and IP

Proprietary platforms like OmniFabrik (IT lifecycle automation, up to 30% lower cost) and K-Fabrik (generative and agentic AI governance) help clients move from AI insights to enterprise-grade execution.

Global Delivery Footprint

With offices in 18+ countries and 10+ global development centers, ITC Infotech supports clients with always-on, multi-region delivery and innovation centers in Bengaluru, Kolkata, and Pune.

Deep Industry Specialization

The company brings codified domain intelligence and regulatory understanding across retail, CPG, hospitality, manufacturing, automotive, banking & financial services, and insurance—accelerating real-world outcomes for clients.

Strong Technology Alliances

ITC Infotech is a recognized partner of PTC (winner of the PTC Partner Network Award FY25), Guidewire, ServiceNow, IBM, and other leading enterprise platforms, with strategic collaborations in PLM, AI, and smart factory transformations.

Recognized Industry Leader

ITC Infotech has been adjudged a Leader in IAOP’s Global Outsourcing 100 report for multiple consecutive years and has received the Aecus Innovation Award, Asia Pacific HRM Congress Award, and numerous other accolades.

Sustainable, Values-Driven Approach

The company maintains a strong commitment to corporate social responsibility (iCARE), diversity & inclusion, and sustainability, reflecting the broader ITC Group’s commitment to creating economic, social, and environmental value.

Sudeep Laad (Managing Director & CEO)

Sudeep Laad serves as Managing Director and Chief Executive Officer of ITC Infotech, having taken charge on October 1, 2024. He leads the company’s overall strategy, growth, and global delivery operations, building on extensive experience in the IT services sector from his previous senior leadership role at LTIMindtree.

Suchismita Burman (Chief Human Resources Officer)

Suchismita Burman is the Chief Human Resources Officer at ITC Infotech, based in Bangalore. She leads the company’s HR strategy, organizational effectiveness, and large-scale transformation initiatives across ITC Infotech’s global workforce of more than 7,000 professionals.

ITC Infotech showcases an extensive portfolio of client case studies across multiple industries, with documented outcomes ranging from cost savings and operational efficiency to digital transformation and AI-driven impact. Notable case studies include:

A US-based children’s apparel brand achieved 5–7% better golden batch accuracy and faster product rollouts. A global beverage company saw a $20M efficiency gain in BevCan plants. A global luxury hotel chain completed a successful cloud transformation. A global EV battery manufacturer realized a 12% increase in production efficiency. A leading NBFC cut infrastructure costs by 60%. The world’s largest brewer achieved up to 52% cost savings through ITC Infotech’s global AMS delivery center.

The company has also been recognized with multiple industry awards, including the PTC Partner Network Award (FY25) in the PLM category, the Aecus Innovation Award (for an innovative customer experience solution delivered to UK health retailer Holland & Barrett), the Asia Pacific HRM Congress Award, the Best Employee Reward and Recognition Strategy at the Employee Engagement Leadership Converge 2018, and consistent leadership listings in the IAOP Global Outsourcing 100.

ITC Infotech’s main headquarters is located in:

No. 18, Gate 1 & 2, Dodda Banaswadi Main Road, Maruthiseva Nagar, Bengaluru – 560005, Karnataka, India

Further, you may virtually reach out the company through the following contact information:

Website https://www.itcinfotech.com

LinkedIn https://www.linkedin.com/company/itc-infotech/

Facebook https://www.facebook.com/itcinfotech/

In addition, you may email them at mcontact.us@itcinfotech.com