About WAVE.BAND: Review and comparison
WAVE.BAND Business Communications is a cloud-based telecommunication and business internet Business Process Outsourcing (BPO) solutions service. The company’s central office is in San Diego, California, where they’ve been providing big names in the media, publishing, and financial industries with full-service telecommunications and IT services since 2015.
Because the BPO’s service includes fiber optic installation for business internet, they primarily service the western United States, including California, Nevada, and Arizona.
The California-based company is Federal Communications Commission (FCC), Public Utilities Commission (PUC), and Competitive Local Exchange Carrier (CLEC) registered. WAVE.BAND Business Communications claims to have grown its business “one happy customer, at a time.”
Within six years of operation, WAVE.BAND Business Communications has acquired world-recognized corporations as clients. Some of these names include Fox Studios, Raytheon, DC (comics), Cutwater Spirits, MerloneGeier Partners, and LPL Financial, as can be viewed on their website. The company reports annual revenue of $617,000 with a lightweight team consisting of eight employees.
The BPO takes pride in its “superhuman” customer service and ability to make happy customers through full-service commercial telecommunications, IT services, and support. Specialized in customization and installation of fiber optics VoIP solutions, the company promises zero down-time and peak network performance, resulting in increased productivity for their clients. Clients interested in hiring their services can schedule an install through the company’s contact page, call, or connect through social media channels Facebook, Twitter, and Instagram.
WAVE.BAND Business Communications is an FCC, PUC, and CLEC member. Additionally, the company donates annually to Cash & In-Kind Services. The BPO also demonstrates commitment to their local communities through gift-giving and investments to people and other organizations
WAVE.BAND’s BPO services and pricings
WAVE.BAND Business Communications is a cloud-based telecommunication, call-center, and business internet solutions BPO that offers the following services:
- Cloud PBX system (VoIP)
- Hosted cloud and voice services
- Call center and IVR systems
- Fiber internet services
- Fixed wireless internet
- Business fiber internet
- 24/7/365 support
Examples of industries serviced include health care, government and public sector, financial customer and membership services, utilities, retail, education, and transportation.
WAVE.BAND Business Communications’s pricing
While pricing is handled on an individual customer basis depending on client needs, the company does offer a performance guarantee of 99.99% network availability, network latency of less than 30ms round trip, and packet loss of less than 1%. The company also offers credits for loss of connectivity from 15% up to 100% of monthly billing refunded to support this guarantee.
How WAVE.BAND outshines its competition
WAVE.BAND Business Communications offers cost-effective, flexible telecommunication and business internet services through adopting five keys to success. These principles consist of:
- Speedy and direct customer service
- Professionals with 30+ years of proven industry experience
- Diverse cloud network architecture that offers clients a consistent experience
- Private, fully managed cloud network reliability
- Commitment to the local community
Joe Ruelas (President, CEO)
Joe Ruelas has been the president and CEO of WAVE.BAND Business Communications since the company’s inception in 2015. He has extensive experience in the ISP and telecommunications industry, where he’s worked with AT&T’s fiber solutions group, Cox Communications in business development, and Time Warner Cable’s business class solutions. He’s recognized as a highly experienced business telecommunications expert, team, and company leader.
Jay Berman (CIO)
Jay Berman is the current chief information officer at WAVE.BAND Business Communications. He’s been with the company since 2017 and is also an information technology consultant at Jagtech Technology, LLC. His robust information technology skill set includes strategic guidance on IT, infrastructure enhancement, problem-solving, communication, efficiency, productivity, digital engineering, data security, network design, and surveillance systems.
WAVE.BAND reviews and comparisons
WAVE.BAND. Business Communications is a full-service telecommunications outsourcing and VoIP business internet service provider created in 2015 and based in San Diego, California. While we do not offer any reviews of this company, they can be compared to small companies serving big clients in California and the western United States.
WAVE.BAND’s contact information
WAVE.BAND’s main headquarters is located in:
Further, you may virtually reach out the company through the following contact information:
In addition, you may email them at [email protected] or call 1-888-975-4085.