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BPOLabs company structure

We are a boutique privately held BPO. We offer custom digital services, our focus is on providing exceptional virtual assistance and support to businesses across various industries. We understand the importance of efficient and reliable remote services, which is why we strive to deliver top-notch solutions tailored to meet the unique needs of each client. Our expertise lies in streamlining administrative tasks, managing online platforms, handling customer inquiries, data entry, research, and much more.


Parklands 1st avenue, 00100, Nairobi, Nairobi

Public or Private


Seats or staff




  • Business Consulting and Services
  • Consumer Services
  • Digital Marketing
  • Ecommerce
  • Education
  • Educational Businesses
  • Entertainment
  • Hospitality
  • IT Services and IT Consulting
  • SaaS
  • Travel
  • Utilities




Year Founded


Countries of fulfillment
  • Kenya
  • Admin Support
  • Agency Contract Partner
  • Customer Service
  • Digital & Content Marketing
  • Outsourcing Consultancy
  • Seat Leasing BPO
  • Specialized BPO Vertical
Contact information




BPOLabs news, podcast & articles

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BPOLabs videos & images

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About OA

Outsource Accelerator is the trusted source of independent information, advisory and expert implementation of Business Process Outsourcing (BPO).

The #1 outsourcing authority

Outsource Accelerator offers the world’s leading aggregator marketplace for outsourcing. It specifically provides the conduit between world-leading outsourcing suppliers and the businesses – clients – across the globe.

The Outsource Accelerator website has over 5,000 articles, 450+ podcast episodes, and a comprehensive directory with 3,900+ BPO companies… all designed to make it easier for clients to learn about – and engage with – outsourcing.

About Derek Gallimore

Derek Gallimore has been in business for 20 years, outsourcing for over eight years, and has been living in Manila (the heart of global outsourcing) since 2014. Derek is the founder and CEO of Outsource Accelerator, and is regarded as a leading expert on all things outsourcing.

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