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As you build your business, you need the right policies, processes and practices in place. Yet you know that implementing them can be time-consuming and complicated. Keeping everything running smoothly often takes you away from your clients and winning new business.

Step back, reassess, and let us help you. We can provide bookkeeping services, support you with Xero, and check your invoices are being paid on time. If you’re building a team, we can support you with HR paperwork, help you research and introduce employee benefit schemes, and organise training and development.



Public or Private


Seats or staff



$1 mil. - $5 mil.






Year Founded


Countries of fulfillment




Contact information

0113 434 4041

About Crescent: Review and comparison

Crescent Business Support is a Virtual Assistance and Business Process Outsourcing (BPO) service provider based in the UK. The firm has provided bookkeeping services, support to businesses with Xero, and ensured timely payment of invoices, among other services, for over 140 years.

Crescent Business Support offers these cost-effective services remotely to all types of businesses ranging from large corporations to sole traders. 

Currently, the firm only works with UK-based VAs and other freelancers. The team comprises a group of experts with diverse areas of knowledge. However, no details on their website indicate the company size, and we couldn’t trace its last known revenue.

Crescent Outsourcing

What Crescent Business Support does well is offer support in running the day-to-day operations. They save businesses time by implementing policies, processes, and practices on their behalf, leaving their customers with only the task of handling and winning more clients.

If your business is building a team, they can help with HR paperwork. They also help you research and introduce employee benefit schemes and organize training and development. For admin support, they can manage your diary, book travel, answer calls, and do whichever virtual service you need.  

The company has won numerous awards, including the VA of the Year award, North East England 2020. 

Crescent’s BPO services and pricings

Crescent Business Support is a reputable virtual assistant that offers the following services:

  • Virtual assistance
  • Call handling
  • HR & compliance
  • Social media marketing 
  • Data management

The firm also offers web design and translation services. They work with fully trained and experienced associates, a team of bookkeeping specialists, social media experts, and project managers ready to step in and offer support anytime you contact them.

Crescent Business Support’s pricing

According to its website, Crescent Business Support’s pricing approach is remarkably flexible. Theirs is a pay-as-you-go approach to the work they do. They use an online recording package to record time, and on the first day of each month, they send you an invoice of the total.

If a business requests a full-time report, they provide it. Companies on a budget would like Crescent Business Support as they’re open to discussion at the contract’s start.

How Crescent outshines its competition

This company has worked in multiple programs for over 140 years. Thus, the firm has high-level experience at what they do.  

To stand out among its competitors, Crescent Business Support does the following:

  • Uses internet and cloud technology to perform tasks to high standards, regardless of their customers’ location
  • Replies to messages and emails from clients promptly, within the same working day
  • Ensure to meet any set deadline. And if they fail to do so, they contact their clients immediately
  • Match the best associate to your business depending on your needs
  • Works with their client’s schedules

Key executives

Amy Rusell (Founder and Director)

Amy Rusell, a multiple award-winning VA, is the founder of the company. Currently, Amy is a Fellow of the Institute of Administrative Management and has over 30 years of experience in the Secretarial, HR, and Admin fields.

Crescent reviews and comparisons

Crescent Business Support is an outsourced business support specialist based in the UK. You can find reviews from past clients on the company’s website.

We couldn’t identify any other specific firms in the UK to compare with Crescent Business Support, but they appear to be a reliable BPO firm.

Crescent’s contact information

Crescent’s main headquarters is located in:


Further, you may virtually reach out the company through the following contact information:

Facebook N/A

In addition, you may email them at [email protected] or call 0113 434 4041.

Crescent news, podcast & articles

No news, podcast & articles available for this BPO

Crescent videos & images

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About OA

Outsource Accelerator is the trusted source of independent information, advisory and expert implementation of Business Process Outsourcing (BPO).

The #1 outsourcing authority

Outsource Accelerator offers the world’s leading aggregator marketplace for outsourcing. It specifically provides the conduit between world-leading outsourcing suppliers and the businesses – clients – across the globe.

The Outsource Accelerator website has over 5,000 articles, 450+ podcast episodes, and a comprehensive directory with 3,900+ BPO companies… all designed to make it easier for clients to learn about – and engage with – outsourcing.

About Derek Gallimore

Derek Gallimore has been in business for 20 years, outsourcing for over eight years, and has been living in Manila (the heart of global outsourcing) since 2014. Derek is the founder and CEO of Outsource Accelerator, and is regarded as a leading expert on all things outsourcing.

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