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3.2/5 • Glassdoor rating


Lifesize enables organizations to improve business resiliency and maintain business continuity during periods of uncertainty. Our secure, flexible and durable cloud-based solutions empower employees to work from anywhere while delivering high levels of workforce productivity and customer satisfaction.​



Public or Private


Seats or staff



$100 mil. - $250 mil.





Craig Malloy, CEO

Year Founded


Countries of fulfillment




Contact information

1 877-543-3749

About Lifesize: Review and comparison

Lifesize was founded in 2003 to provide digital communications experiences for employee collaboration and contact centers that are both virtual and in-person.

The capacity to connect with people and consumers from any location and on any device at any time is one of the missions of this company.

The complete, robust, cloud-native CxEngage contact center platform from Lifesize enables you to develop stronger customer relationships and design a more promising future for your organization.

Lifesize’s premier cloud solutions link customers, contact center agents, and workers with digitally-designed solutions. 

Furthermore, this company provides security, scalability, and dependability with integrated capabilities and interoperability on a truly global scale.

Lifesize Outsourcing

Lifesize is the leading provider of omnichannel cloud contact center and video conferencing solutions, with over 1700 channel partners in over 100 countries.

Lifesize’s BPO services and pricings

Lifesize offers services with two categories: by Need and by Industry. 

Services offered by Need:

  • Hybrid work 

Lifesize communications and collaboration solutions are intended to adapt to the evolving nature and needs of hybrid work in the Human Enterprise.

  • Modernize your contact center

Lifesize’s cloud-based CxEngage contact center technology enables its clients to implement their contact center quickly as early as 48 hours. 

Additionally, Lifesize’s five-step procedure guarantees a smooth transfer customized to your environment and operations.

  • Communications interoperability

Better communication is vital to Lifesize’s mission. Leading contact center and meeting solutions industry experts have named them a top choice for customer success due to their passion for creating new and user-friendly cloud technologies.

Services offered by Industry:

  • Lifesize for Healthcare

The seamless HD care experience is offered by Lifesize’s unified cloud software and room system platform, which is simple to implement and operate. 

To serve your various healthcare modalities while retaining quality and scalability, Lifesize delivers most applications with flexibility and customization.

  • Lifesize for Financial services

Lifesize’s premium multi-app meeting room systems, cloud video conferencing, and collaboration services will maximize your investment in hybrid work solutions. These are versatile enough to integrate with several corporate applications. 

  • Lifesize for Education

Lifesize’s mobile-ready, browser-based video and collaboration tools are easy to set up and use and offer an authentic HD learning experience.

  • Lifesize for Professional services

Lifesize helps you create, find, and develop new ideas by providing cutting-edge communication tools that move at your pace.

  • Lifesize for Public Sector

Lifesize solutions are developed to offer government institutions safe, dependable, and cost-effective communication.

Serenova (Lifesize) pricing

Lifesize’s price is unknown to the public. However, they provide a free estimate based on the client’s selected options: Quick Start, Advanced, or Premium service. Contact them for further details.

How Lifesize outshines its competition

Lifesize serves over 100 markets with over 10,000 clients and over 400 workers. They exist to facilitate smoother global communication, enhance collaboration, and liberate the power of human connection for everyone, everywhere.

For that matter, Lifesize is pleased to give the following characteristics that distinguish them from the competitors.

  • Built for the enterprise

Lifesize’s technology is designed to provide secure, high-quality communications on a proven, scalable cloud architecture.

  • Global reach 

A “global footprint” indicates that the company has the resources and partner ecosystem to handle the complicated deployment, services, and support requirements.

  • Best-of-breed cloud products

Lifesize’s cloud products, recognized by prominent industry analysts like Gartner, Forrester, and Aragon Research, are simple to deploy, use, and administer, and are highly compatible with mission-critical corporate applications.

Key executives

Craig Malloy (CEO)

As CEO of Lifesize since 2014, Craig Malloy has redesigned and rebuilt the company from an on-premises network to a globally hosted, recurring income SaaS video collaboration company.

He is interested in enabling businesses on a global scale to engage in authentic human relationships with various audiences, thereby making their goods and solutions more accessible on both small and big global scales.

Trent Waterhouse (CEO)

Trent’s interest is to simplify complicated technological concepts. His brand is focused on sales, delivers on promises, and displays thought leadership without arrogance.

He adopts a field sales marketing technique that unites sales, marketing, and R&D to think like customers, behave as partners, and assess performance based on customer happiness and net promoters.

Lifesize reviews and comparisons

Lifesize is proudly recognized by analysts and trusted by its clients. It has gained a 4.4 rating on Capterra reviews, including the following comments from its customers:

“Overall, Lifesize provides a robust, high-quality enterprise video conferencing experience. “ – Travis, B. (used Lifesize’s software for two years).

“In the two years of use, it really has improved company communication.” – Verified reviewer in Capterra (used Lifesize’s software for two years).

Lifesize’s contact information

Lifesize’s main headquarters is located in:


Further, you may virtually reach out the company through the following contact information:

In addition, you may email them at [email protected] or call 1 877-543-3749.


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About Derek Gallimore

Derek Gallimore has been in business for 20 years, outsourcing for over eight years, and has been living in Manila (the heart of global outsourcing) since 2014. Derek is the founder and CEO of Outsource Accelerator, and is regarded as a leading expert on all things outsourcing.

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