About Stafford Communications Group: Review and comparison
Stafford Communications Group is a privately owned Business Process Outsourcing (BPO) provider. This firm focuses its business expertise on customer service consulting, process improvements, and operating efficiencies for the pharmaceutical, food, and cosmetics industries.
This firm has headquarters in the United States and offices throughout North America. It was founded in 1995 by CJ Stafford. Today, this firm has approximately 100 employees at its brick-and-mortar locations.
This firm has reported revenues of USD 7-million.
Stafford Communications Group Outsourcing
Stafford Communications has headquarters in New Providence, New Jersey, and offices in the United States and Canada.
This firm works with businesses throughout North America, predominantly in the United States and Canada.
Stafford Communications Group’s BPO services and pricings
Stafford Communications offers a long menu of services catered to different industries.
Some of the services offered by this firm include:
- Call Center Services specializing in the healthcare and food industries
- Organization Assessments
- Inbound and Outbound phone and text messaging
- Live Agent Support
- Writing and Documentation Services
- Appointment Scheduling & Reminders
- Post-Visit Follow-Ups
- Email and Chat management
- Postal Mail and Social Media Marketing
- Vendor Management
- Customized Leadership Training Services
- Representative Training Services
Stafford Communications’ pricing
Stafford Communications improves the efficiency and operation processes within the pharmaceutical, food, and cosmetics industries. Prices are unique to each client’s required service. Contact a customer service representative at Stafford Communications to learn more about pricing information.
How Stafford Communications Group outshines its competition
According to this firm’s official website, Stafford Communications handles complex customer service situations with high-end service for improved customer satisfaction rates.
This firm boasts a wide number of awards and accolades, such as:
- Consistently Scoring 90+/100 on Quality and Compliance Surveys
- Winning The Economic Growth and Employment Opportunities Award in Canada
- Winner of Buissness.com’s Award for The Best Call Center Services of 2019
- Winner of the Communicator Awards’ Award of Distinction
CJ Stafford (President and Founder)
CJ Stafford is the president of this firm, founding it in 1995. CJ Stafford has an inquisitive and analytical mind that garnered her two decades of success at Johnson & Johnson before she founded her own firm.
Liz Dannevig (VP of Operations)
Liz Dannevig is the Vice President of Operations at this firm. Liz Dannevig started with this firm as Director of Client Services in 1998. She used her prior experience in management and customer service roles to rise within the firm as Vice President in 2013.
Dana Johnson (Client Account Manager)
Dana Johnson has worked for this firm since 2016 as a client account manager. In her six years of engaging with clients, Dana Johnson assists customers with efficiency, customer service needs, and back-end processes.
Stafford Communications Group reviews and comparisons
For more information regarding client testimonials, contact a friendly customer service representative with your questions today.
Stafford Communications Group’s contact information
Stafford Communications Group’s main headquarters is located in:
Further, you may virtually reach out the company through the following contact information:
In addition, you may email them at [email protected] or call (+1) 212 - 804 - 7111.