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Rochester Telemessaging

2.9/5 • Glassdoor rating


Rochester Telemessaging Service (RTC) is the only Michigan answering service certified by the Association of TeleServices International (ATSI). We are also the ONLY nationwide answering service / teleservice company to earn ATSI’s Award of Excellence for 21 consecutive years.

We bring 45 years of excellence & expertise to each contact. We offer the best in customized communications solutions.



Public or Private


Seats or staff



$10 mil. - $25 mil.





Ryan Chinoski, President

Year Founded


Countries of fulfillment




Contact information


About Rochester Telemessaging: Review and comparison

Rochester Telemessaging Center (RTC) is the only Michigan-based answering service with the Association of TeleServices International (ATSI) certificate. Founded in `972, the company continues to maintain its ATSI excellence award for a straight 23 years in a row as a nationwide answering service.

RTC assures customers of no missed calls and no missed opportunities through the immediate assistance provided by its highly-trained associates. For over 50 years, RTC’s primary purpose has been to serve customers with live telephone answering services for individuals and businesses alike.

Rochester Telemessaging Outsourcing

Located in Rochester Hills, MI, RTC established a good place in the teleservice industry. The company’s staff members were well-trained, efficient, courteous, and confidential in dealing with customers’ communication issues and challenges.

Whether it’s a typical business-related call or a more complex call, each of RTC’s staff members is trained to be ready to perform good decision-making practices that ensure their high level of proficiency in what they do. To provide further assistance to customers, RTC offers alternatives that give callers more options in having their calls handled other than just live answers.

Rochester Telemessaging’s BPO services and pricings

Being a widely-known live answering service company, RTC offers other related services, such as the following:

In addition, RTC also proudly offers quality answering services to a wide selection of industries, including dental offices, emergency responses, electricians, manufacturing companies, health clinics, physicians, plumbers, funeral homes, tech support, service industries, and so much more.

RTC’s pricing

RTC’s customized communication solutions provided to each of its customers come with a price. Yet, no matter how complicated the call was, RTC keeps its rates and charges affordable for its customers. This way, any business or individual can enjoy effective call-answering service.

How Rochester Telemessaging outshines its competition

As an award-winning TeleService company, RTC upholds four core values:

  • Exceed Expectations
  • Positive Attitude and Actions
  • Integrity (being honest and with strong moral and ethical principles)
  • Professionalism

Throughout its 50 years of service, it successfully achieved two major awards from ATSI, namely: the ATSI Award of Excellence and the ATSI Award Gold Call Center Certification. 

Likewise, the company stays true to its mission of setting the highest standard of excellence in the customer service industry while cultivating a positive spirit of growth among its employees.

Key executives

  • Ryan Chinoski (President)

Ryan Chinoski was the receiver of the 2021 Don Berry Award. He was the son of RTC’s owners, Jan and Herb Chinoski, who took the responsibility of the company to continue its legacy and many years of winning tradition.

Rochester Telemessaging reviews and comparisons

Small and large businesses are pleased with RTC’s live answering service. It has become an asset to businesses with customers who like to speak with a real person rather than leave a message on an answering machine. For 15 years, businesses have remained loyal to the service RTC offers, highly recommending the company’s excellent and prompt responses to every call.

Rochester Telemessaging’s contact information

Rochester Telemessaging’s main headquarters is located in:


Further, you may virtually reach out the company through the following contact information:

In addition, you may email them at [email protected] or call 1-800-462-3550.

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