View all outsourcing firms

Anserve

3.3/5 • Glassdoor rating

Overview

Anserve Inc., a leading phone answering services provider, offers professional answering services for small businesses. When it comes to offering high-quality small business answering services, Anserve offers state-of-the-art local answering services, order-taking services, medical, lawyer, and doctor answering services, bilingual services, and various other inbound and outbound Tele-services. Get 24/7 high-quality answering services for business, and take your business to next level with our fully digitalized Pinnacle system.

Headquarters

-

Public or Private

private

Seats or staff

50-99

Revenue

$10 mil. - $25 mil.

Industries

-


Details

Executive

Rob Ward, President

Year Founded

1969

Countries of fulfillment

-

Sectors

-

Contact information

800-980-9770

https://www.anserve.com


About Anserve: Review and comparison

Anserve is a Business Process Outsourcing (BPO) services provider that provides excellent phone answering services. The firm has been solving business inefficiencies since 1969. This telecommunication company has its headquarters in Butler, NJ. 

The company offers phone answering services that help business owners grow their business efficiently. Anserve has helped clients grow well in operational efficiencies and successfully work with small and large companies providing customized services. 

The team is fast-growing, with a staff size of about 51-200 employees. Anserve has an excellent work strategy, which the firm implements in all tasks using experience, teamwork, leading-edge technology, and proficiency to excel.

Anserve Outsourcing

Anserve understands how much work building a business needs. With all the time and effort to stabilize a business, attending all calls and emails may not be possible. 

Therefore, Anserve provides a system where they work with clients to ensure the team attends to all calls and emails. The company handles work calls and emails while providing support to the clients’ customers. To ensure the telecommunication needs of their clients are met, Anserve uses a thoroughly efficient local power and data protection system. 

This setup prevents any form of interruption in the round-the-clock services. It also prevents any form of a data breach.

Anserve’s BPO services and pricings

Anserve provides a lot of telephone answering services. 

Here is a list of services offered: 

  • 24×7 Live Answering
  • 24×7 Nationwide Support & Service
  • Appointment Confirmations
  • Appointment Taking
  • Disaster Alert Programs
  • Fax to Email Service
  • Full Voicemail
  • Multilingual Operators
  • Secure Messaging and Texting
  • Vacation Coverage
  • Virtual Receptionists
  • Wake Up Service
  • Web Chat Customer Service
  • Web Interface with Customers Website
  • Wellbeing Check

Anserve’s services can serve multiple industries such as Home Health Care, Dental, Plumbing, Electrical, Utilities, and HVAC.

Anserve’s pricing

Anserve’s pricing will depend on the specific requirements and business needs of clients. Still, their pricing is competitive, as the firm provides clients with exceptional services at reasonable prices.

How Anserve outshines its competition

Anserve provides excellent answering service. Their telecommunication services have the following features such as: 

  • Round the clock support
  • Online account access
  • Customized scripting
  • Multilingual operators
  • Secure messaging
  • Competitive rates.

The firm is also:

  • HIPAA Compliant
  • 99.99%Power & Technology source
  • All Employees Based in the US
  • Family Owned.

Key executives

Rob Ward (President)

Rob Ward has been the president of Anserve since 2000. Rob Ward is an adept leader who has garnered a lot of industry knowledge over the years. He has sales operations, marketing strategy, cold calling, lead generation, and other excellent business skills.

Anserve reviews and comparisons

Anserve is a top leading teleservice provider in North Butler, NJ, USA. The staff size is between 51-200. The company has a 3.2-star review on Glassdoor. 52% recommend them to a friend, and 100% approve of the CEO. 

Anserve has received multiple awards over the years, including the ATSI Award of Excellence, Association of Teleservices International, 2018, and CAMX Award of Excellence, CAMX, 2018. The firm answers up to fifteen thousand calls per day, and works with over 30 Hospital networks in NJ alone.

Anserve’s contact information

Anserve’s main headquarters is located in:

N/A

Further, you may virtually reach out the company through the following contact information:

In addition, you may email them at [email protected] or call 800-980-9770.

References

https://www.glassdoor.com/Overview/Working-at-Anserve-EI_IE1367391.11,18.htm

https://www.crunchbase.com/organization/anserve-inc

Anserve news, podcast & articles

No news, podcast & articles available for this BPO

Anserve videos & images

No videos & images available for this BPO

Start your
journey today

  • Independent
  • Secure
  • Transparent

About OA

Outsource Accelerator is the trusted source of independent information, advisory and expert implementation of Business Process Outsourcing (BPO).

The #1 outsourcing authority

Outsource Accelerator offers the world’s leading aggregator marketplace for outsourcing. It specifically provides the conduit between world-leading outsourcing suppliers and the businesses – clients – across the globe.

The Outsource Accelerator website has over 5,000 articles, 450+ podcast episodes, and a comprehensive directory with 4,000+ BPO companies… all designed to make it easier for clients to learn about – and engage with – outsourcing.

About Derek Gallimore

Derek Gallimore has been in business for 20 years, outsourcing for over eight years, and has been living in Manila (the heart of global outsourcing) since 2014. Derek is the founder and CEO of Outsource Accelerator, and is regarded as a leading expert on all things outsourcing.

Contact Company

This contact feature is reserved for client and partner inquiries only. Submissions by vendors or job seekers are not connected.