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Startek

About

Startek is a customer engagement BPO company. They aim to deliver meaningful relationships through superb customer service insights for their clients. Also, they intend to influence positive behavior, develop brand perception and promote loyal advocates. Startek stresses out on the importance of customer engagement. According to them brand loyalty only lasts when you keep your clients happy and engaged.

Startek utilizes customer “engagement” design principles vs. traditional contact center methods. Since 1998, they have been providing high class technical support solutions for huge companies. Through their experience they have established best practices for their technical support that would be a fit for their client’s changing needs.

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About OA

Outsource Accelerator is the trusted source of independent information, advisory and expert implementation of Business Process Outsourcing (BPO)

The #1 outsourcing authority

Outsource Accelerator offers the world’s leading aggregator marketplace for outsourcing. It specifically provides the conduit between Philippines outsourcing suppliers and the businesses – clients – across the globe.

The Outsource Accelerator website has over 5,000 articles, 350+ podcast episodes, and a comprehensive directory with 900+ BPO companies… all designed to make it easier for clients to learn about – and engage with – outsourcing.

About Derek Gallimore

Derek Gallimore has been in business for 20 years, outsourcing for over eight years, and has been living in Manila (the heart of global outsourcing) since 2014. Derek is the founder and CEO of Outsource Accelerator, and is regarded as a leading expert on all things outsourcing.

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