Get Best Terms at Best Prices with OA. Guaranteed. 700 Suppliers. SEE HOW

Merchants

PARTNER
PRO
UNVERIFIED

About Merchants

Merchants is a leading customer management partner specializing in business process outsourcing (BPO) that delivers customer experience and customer interactions. We believe that people matter, so we focus on using the right technology to create the right experience for people.

We have been creating and managing contact center operations around the world to blue-chip clients since 1981. Our services and solutions are built on tried and trusted models, systems, and processes that are based on best-practice standards in the contact center industry.

We are passionate about people. Our ability to attract the best talent, coupled with our rich history of success and innovation across different industries around the world, is what differentiates us from our competitors.

We are pioneers in the contact center industry with over 30 years of experience in creating and managing contact center operations around the world. Our services and solutions are built on tried and trusted models, systems, and processes that are based on best practice standards.

We are passionate about people. Our ability to attract the best talent, coupled with our rich history of success and innovation across different industries around the world, is what differentiates us from our competitors.

What Merchants offers its clients

We listen. To understand your needs, and to deliver on our high-quality service standards, we treat your business as if it was our own. Customer listening, communication, and quality management come standard with every engagement you have with our team, and we provide workforce management, quality, and management information to help you make better business decisions.

How Merchants outshines the competition

Our Vision is to be the first truly digital outsourcer with global capability, providing multi-lingual, omnichannel customer experiences through the deployment of world-class expertise and cutting-edge technology to create the right experiences for our people.

CONTACT COMPANY





CLAIM THIS BUSINESS
Transform your business
Icon
CONSULT
Icon
3 QUOTES
Icon
START
Icon
FAST-TRACK
Icon
TOOLKIT
X