ASK Telemarketing

ASK Telemarketing, also known as ASK, is a Montgomery, Alabama-based inbound customer care center. This company is a BPO. BPO stands for business process outsourcing. BPOs are subcontractors that are hired to perform specific tasks for an organization.

ASK Telemarketing was founded in 1992. The company, formerly an outbound call center, has become an inbound customer care center. ASK takes pride in the Southern hospitality they present to customers. The warmth that help-seeking customers receive from ASK is likely one of the main driving points behind this BPO’s success.

This privately-owned company is located at 5665 Carmichael Rd, Montgomery, AL 36117. This location is both the main headquarters and the only facility of operations. There are roughly 600 employees who work here.

ASK Telemarketing now solely offers the service of inbound customer care service calls. This company operates on a round-the-clock schedule, offering 24/7 solutions to customers. The solutions that are offered to a business’s customers are in line with the business’s requests. This type of service keeps businesses sufficiently and satisfactorily connected to their customers.

ASK Telemarketing’s pricing

The cost of ASK’s services varies depending upon the size and scale of the project at hand.

ASK declares that their friendly demeanor toward customers can turn one happy customer into an additional 9 customers. This is possible due to the referrals satisfied customers are likely to give after their customer service experience leaves them feeling content, respected, and positive.

This company is not large. Employing roughly 600 people, with only one operating location, ASK still brings in revenue just under $1 million.

Rick Burley – President

With a degree in Information Systems and a professional background in a large medical/surgical distribution company, this published software developer has been the successful President of ASK for over 25 years.

Dee Cook – Director of Human Resources

This Troy University Montgomery summa cum laude Bachelor of Science in Resource Management has been with ASK since 2016. Dee has an impressive professional Human Resources background with two other much larger companies.

Smith Ann Burley – Director, Business Operations

Ms. Burley has a BA as well as an MBA. This professional prides herself on treating people kindly and believes business success is centered around the hospitable treatment of customers and employees.

Chuck Coleman – Call Center Director

Chuck Coleman has a Bachelor’s Degree in Finance. Mr. Coleman has played a huge role in the growth of ASK. When Chuck began his career path with ASK in 1997, the company was simply a 20-seat call center. 

S. Raymond (Ray) Monasters Jr. – Business Development

Mr. Monasters is an accomplished business developer. He prides himself on his integrity, honesty, and ability to be straightforward with clients as well as his colleagues. 

According to the Chamber of Commerce, ASK has a 3.4-star rating culminating from 81 reviews. People who have worked here have given a wide range of reviews. Responses range from extremely satisfied with the work environment to feeling overwhelmed and underpaid. However, the positive reviews seem to outweigh the negative.

The rating for ASK on Indeed.com is 3.3 stars. In comparison, a company called Alorica only received 2.9 stars. 

ASK Telemarketing’s main headquarters is located in:

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Further, you may virtually reach out the company through the following contact information:

Website https://www.asktelemarketing.com

LinkedIn http://www.linkedin.com/company/ask-telemarketing

Facebook N/A

In addition, you may email them at [email protected] or call 334.387.2758.

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