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Majorel

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About

We design, build and deliver end-to-end CX for many of the world’s most respected digital-born and vertical leading brands.

Our comprehensive east-to-west global footprint in 31 countries across five continents, with 63,000+ team members and 60 languages, means we can deliver flexible solutions that leverage our unique expertise in cultural nuance – essential for true excellence in CX.

What Majorel offers its clients

Customer Relationship Management, Customer Service,, Robotic Process Automation, Automated Interaction, Chatbots, Voice Assistants, and Analytics

How Majorel outshines the competition

We have deep domain expertise in tech-augmented front-to-back-office CX. Plus Digital Consumer Engagement, CX Consulting, and an innovative suite of Proprietary Digital Solutions for industry verticals. We are a Global Leader in Content Services, Trust & Safety.

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Seats or staff

10000

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Details

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https://www.majorel.com/

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About OA

Outsource Accelerator is the trusted source of independent information, advisory and expert implementation of Business Process Outsourcing (BPO).

The #1 outsourcing authority

Outsource Accelerator offers the world’s leading aggregator marketplace for outsourcing. It specifically provides the conduit between world-leading outsourcing suppliers and the businesses – clients – across the globe.

The Outsource Accelerator website has over 5,000 articles, 350+ podcast episodes, and a comprehensive directory with 3,000+ BPO companies… all designed to make it easier for clients to learn about – and engage with – outsourcing.

About Derek Gallimore

Derek Gallimore has been in business for 20 years, outsourcing for over eight years, and has been living in Manila (the heart of global outsourcing) since 2014. Derek is the founder and CEO of Outsource Accelerator, and is regarded as a leading expert on all things outsourcing.

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