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Dialog One

0.0/5 • Glassdoor rating

Overview

Dialog One, LLC provide access to on-demand over the phone/video interpreters,web-conferece interpreters, and professionally translated documents in over 150 languages 24 hours a day, 7 days a week. We support large and small business when they need assistance to communicate to communities with limited English proficiency. We provide professional simultaneous and consecutive interpretation and professionally translated documents. Innovative use of technology, quality, availability, industry specialization and cost-efficiency are some of the benefits Dialog One offers.

Headquarters

-

Public or Private

private

Seats or staff

1-49

Revenue

$5 mil. - $10 mil.

Industries

-


Details

Executive

Roberto Fonts, Founder

Year Founded

2000

Countries of fulfillment

-

Sectors

-

Contact information

651-379-8600

https://www.dialog-one.com


About Dialog One: Review and comparison

Dialog One was founded in 2000 in Minnesota and began as a translation and interpretation service. The founder brought on board nearly 20-years’ experience of deep understanding of cultural nuance. This unique translation expertise was then applied to Dialog One’s services.

This strength makes Dialog One an authority in the translation BPO services field, but it offers even more. Dialog One boasts the capacity to translate 150+ languages and robust company culture that prioritizes efficiency. 

These qualities have allowed Dialog One to gain the trust of the community and an impressive $8M worth of revenue.

Dialog One Outsourcing

Dialog One provides solutions that aim to ‘remove language barriers’ between professionals and customers, allowing you to focus on doing what you do best. Language barriers can lock away entire markets from service providers or communities from each other. Dialog One aims to break down these walls.

Dialog One’s BPO services and pricings

Dialog One is a dynamic outsourcing translation/interpretation provider that offers the following services:

  • Phone and video interpreters
  • Web conferencing interpreters
  • Document translations
  • Telemedicine interpreters
  • Proofread editing
  • Two-way message translation
  • Certificate translation

Dialog One’s pricing

Dialog One has created a culture of precision and prioritizing customer comfort and convenience. This is why Dialog One’s pricing system is based on the customer’s unique needs with flexible prices depending on the exact – and customizable – service needed.

How Dialog One outshines its competition

The firm takes pride in its formula for success that springs from understanding the importance of sensitivity towards cultural nuance and relevance. Few corporations have these strengths that can only be fully achieved through:

  • CEO with 20-years’ experience in providing cultural mediation services;
  • Proficient work culture from highly efficient teams;
  • Customized pricing to make sure you only pay for what you need;
  • Utilizing the power of the latest technology in interpretation services; 

In addition, Dialog One has been recognized as a leader in customer service inclusion. They have also been praised for their innovative approach to challenging and providing solutions for the English-centered worldview that fuels ‘othering’. This can alienate customers from minorities and affect communities.

Key executives

Roberto Fonts (Founder and CEO)
Roberto Fonts started his career in 1983 as a Spanish/English interpreter. He has more than 20-years’ experience in providing cultural mediation services between predominantly English-speaking professionals and their limited English proficiency clients.

His drive for worldwide communication and a goal-oriented work ethic empowers him to lead a competitive workforce that is innovative with their solutions and precise with all their tasks.


Mark Pipcorn (Information Technology/ Business Process Consultant)
Mark Pipcorn has been developing data systems for Dialog One for three years now. This means that he is in charge of ensuring that the interpretation services, quotation and ordering services, agent management, order fulfillment, and invoicing at Dialog One are completely digitized, automated where need be, and repaired as soon as possible when damaged. He gained his experience working at AT&T and NCR.

Dialog One reviews and comparisons

Dialog One may have been founded in 2000, but the respect to culture and building bridges multiplies that by 10. Dialog One’s commitment to social accuracy in translation and interpretation also puts it ahead of the rest. Few can compare themselves to this level of expertise.

Dialog One’s contact information

Dialog One’s main headquarters is located in:

N/A

Further, you may virtually reach out the company through the following contact information:

In addition, you may email them at [email protected] or call 651-379-8600.

References

https://www.crunchbase.com/organization/dialog-one

Dialog One news, podcast & articles

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Dialog One videos & images

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About Derek Gallimore

Derek Gallimore has been in business for 20 years, outsourcing for over eight years, and has been living in Manila (the heart of global outsourcing) since 2014. Derek is the founder and CEO of Outsource Accelerator, and is regarded as a leading expert on all things outsourcing.

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