About Southwest Answering Service: Review and comparison
Southwest Answering Service is a privately-owned company that provides outsourced virtual receptionist and call center services to clients across the United States.
This company focuses on providing telephone answering services to clients in various high-profile industries, including medical, dental, finance, and legal. Its expertly-trained employees excel in both the industry their clients work in and customer service, which is how this company provides some of the best services nationwide.
Not only does this company serve a wide range of clients, but it also operates 24/7 so that it can serve clients no matter what time zone they’re in. The company recognizes how hectic day-to-day tasks can be and wants to help other companies alleviate that stress by handling all of the mundane back-office support tasks and customer care.
This company is relatively small with an estimated 11 to 50 current employees. Employees work hard to ensure that their clients have competitive customer service experiences while also receiving knowledgeable and accurate information.
Southwest Answering Service Outsourcing
Southwest Answering Service’s headquarters office is in Carson City, Nevada. The company has other offices in California, Texas, and Arizona. The company serves clients across the United States, but it specializes in providing live answering services to southwest states.
This company ensures that there is a representative available to handle calls and other tasks no matter what time of day it is for any of its nationwide clients.
Southwest Answering Service’s BPO services and pricings
Southwest Answering Service provides a wide range of services to its clients across several high-profile industries. While the company functions mainly as a telephone answering center, it also offers virtual receptionist services. Some of the specific services that the company offers include:
- Returning calls
- Voicemail management
- Inbound and outbound calling
- Live and local calling
- Personalized services
- Custom message delivery
- Schedule management
- Call documentation
- 24/7 answering
- Message dispatch
- Virtual receptionist
Southwest Answering Service pricing
Southwest Answering Service recognizes the importance of providing high-quality customer service at an affordable price. That’s why they scale service prices to meet all of the clients’ needs. The company guarantees to provide these services at prices much lower than the cost of hiring a full-time receptionist.
The company doesn’t list specific service prices on its website, but you can get a quote for free and get in touch with a representative to further discuss service prices.
How Southwest Answering Service outshines its competition
Despite its small size, Southwest Answering Service provides 24/7 answering services to clients nationwide, something that competitors fail to do or struggle with. The company doesn’t sacrifice quality for quantity. All employees are highly trained experts in their industries and provide unbeatable customer service experiences.
Stanley Weisser has been the general manager of Southwest Answering Service since 2015. He has a Bachelor’s degree in legal studies and a Ph.D. in Law
Southwest Answering Service reviews and comparisons
Southwest Answering Service works hard to provide its clients with the highest quality telephone answering and virtual receptionist services possible. The company has a high Glassdoor rating, meaning that the employees approve of the work environment.
Southwest Answering Service’s contact information
Southwest Answering Service’s main headquarters is located in:
Further, you may virtually reach out the company through the following contact information:
In addition, you may email them at [email protected] or call (661) 902-6215.