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Responsive Call Center

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About

Responsive Call Center has over 40 years of experience managing inbound, outbound and business process outsourcing services to satisfy our customers’ unique needs.

We provide real time technological solutions to optimize work flow. Our call centers utilize a myriad of telecommunication applications including IVR (Interactive Voice Response), WFM (Workforce Management), Softphone Software, CTI enabled phone systems.

Headquarters

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Public or Private

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Seats or staff

51-200

Revenue

Unknown / Non-Applicable

Industries

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Highlights

Domain Authority

5

Site traffic

89

OA ranking

-

Glassdoor rating

-

CrunchBase ranking

-

Details

Executive

George Otte, President

Year Founded

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Countries of fulfillment

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Sectors

-

Contact information

(855) 969-0009

http://www.responsivecallcenter.com/

Social media

About Responsive Call Center: Review and comparison

Responsive Call Center is a nationwide business process outsourcing (BPO) and call center company that is headquartered in South Florida. Under the direction of CEO and President George Otte, they continue to provide excellent service to their clients. 

With the success of their answering service and call center services, the company has been able to expand its services to other countries in the Western Hemisphere, such as Nicaragua and Peru. 

Responsive Call Center, under the direction of its CEO, George Otte, has acquired some of the top centers in the country. These top call centers now operate under Responsive Call Center and their better business practices. 

The company has anywhere from 50 to 200 employees, and their last reported revenue is approximately $29.6 million.

Responsive Call Center Outsourcing

Responsive Call Center caters to a variety of industries to ensure that their business runs as smoothly as possible. They help conduct business processes for healthcare, legal, management, construction, real estate, financial and other industries. 

They cater their approach based on the company and the industry it falls under to ensure they’re exceeding their client’s expectations. 

Responsive Call Center’s BPO services and pricings

Responsive Call Center is a leading BPO provider that provides the following services and more: 

  • Customer management 
  • Database management
  • Fulfillment and order tracking 
  • Customer service
  • Inbound calls
  • Tech support
  • Disaster recovery

Responsive Call Center’s pricing

When it comes to their pricing, it does vary depending on the needs of your business. They offer various deals, and they will often have an offer starting as low as $24.95 per month. 

How Responsive Call Center outshines its competition

With 40 years of experience under its belt, Responsive Call Center has learned the best ways to keep its clients happy and by building trust within the business sector. A few of the ways they surpass their competition include:

  • Ensuring all their employees know the importance of their role
  • Providing intensive solution training
  • Constantly monitoring to make sure the client is satisfied

Key executives

George Otte (CEO and President)

George Otte started as a successful business owner at the age of 21. Since then, he’s expanded his entrepreneurial adventures to BPO. As of 2013, he was able to acquire more call centers within the United States, and with his leadership and hard work, Responsive Call Center has expanded to an international company. 

Vivian Borja (Vice President)

Vivian Borja is the VP (vice president) of Responsive Call Center and is responsible for the diversification of the company’s customer acquisition channels and advertising for all of the CEO’s companies. 

Responsive Call Center reviews and comparisons

Responsive Call Center is a comprehensive call center and BPO company serving the United States and is expanding internationally. They have favorable reviews from their past and current clients, stating that they exceed expectations and are constantly improving their quality of service.

Their services offered are comparable to other call center and BPO companies within the United States, but they’re different because they are constantly growing their business. 

Responsive Call Center’s contact information

Responsive Call Center’s main headquarters is located in:

N/A

Further, you may virtually reach out the company through the following contact information:

In addition, you may email them at [email protected] or call (855) 969-0009.

Responsive Call Center news, podcast & articles

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About OA

Outsource Accelerator is the trusted source of independent information, advisory and expert implementation of Business Process Outsourcing (BPO).

The #1 outsourcing authority

Outsource Accelerator offers the world’s leading aggregator marketplace for outsourcing. It specifically provides the conduit between world-leading outsourcing suppliers and the businesses – clients – across the globe.

The Outsource Accelerator website has over 5,000 articles, 350+ podcast episodes, and a comprehensive directory with 3,000+ BPO companies… all designed to make it easier for clients to learn about – and engage with – outsourcing.

About Derek Gallimore

Derek Gallimore has been in business for 20 years, outsourcing for over eight years, and has been living in Manila (the heart of global outsourcing) since 2014. Derek is the founder and CEO of Outsource Accelerator, and is regarded as a leading expert on all things outsourcing.

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