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Voice Sage

About

VoiceSage delivers proactive customer engagement solutions that help companies streamline and add value to their high-volume, outbound contact activities. Its blue chip customers include Argos (Home Retail Group), Capital One, Thames Water, AXA Insurance and Shop Direct.

These and other customers rely on VoiceSage technology to help them transform credit collections, delivery and appointment confirmations, amplify marketing campaigns and support other high-volume business processes in immediate and cost-effective ways, lowering costs and improving the customer experience.

Headquarters

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Public or Private

Private

Seats or staff

11-50

Revenue

-

Industries

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Highlights

Alexa ranking

184,617

Domain Authority

63

Site traffic

1,393

OA ranking

-

Glassdoor rating

-

CrunchBase ranking

-

Details

Executive

James Kett, CEO

Year Founded

2003

Countries of Fulfillment

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Sectors

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Social media

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About Voice Sage: Review and comparison

Voice Sage is a telecommunications company with headquarters in Ireland. They specialize in voice, SMS, and email to help businesses improve their customer engagement. Founded in 2003, Voice Sage has offices in the UK, Spain, and Dubai.

The company provides interactive messaging solutions to increase customer engagement and decrease agent calls with automated outbound customer contact using voice, SMS, email, chat, and other message delivery. Message services such as voice, text, email, and chat reduce incoming calls.

With the Voice Sage platform, companies can qualify outbound customer contact and minimize inefficient inbound calls.

Voice Sage Outsourcing

Voice Sage is a leading provider of Interactive Voice Messaging and Rich Media SMS services. The RCS Rich Media Messaging Fallback system allows customers to send rich media messages through traditional text messaging with RESTful API integration.

The company provides a range of outsourcing solutions for businesses that want to improve their customer service and direct marketing capabilities. These solutions include debt collection, direct marketing, and customer service.

Voice Sage’s BPO services and pricings

Voice Sage is a telecommunications messaging service provider. Their products include:

  • Interactive Voice Messaging
  • Interactive SMS
  • Rich Media Messaging
  • RCS Rich Media Messaging Fallback VoiceSage Console

The company also offers services to improve collections rates, reduce inbound contact rates, and increase customer satisfaction with their debt collection, direct marketing, and customer service solutions.

Voice Sage’s pricing

Voice Sage’s pricing will vary depending on the product or service required. Client location and volume are also a factor. Consultations and personalized demonstrations are available through their customer engagement experts.

How Voice Sage outshines its competition

Voice Sage works with businesses to help them improve customer interaction. The company provides an API for WhatsApp, which is a free and popular messaging app. APIs allow businesses to provide two-way communications to answer customer questions about their products and services.

The WhatsApp API is GDPR compliant and offers end-to-end encryption for all conversations. Unlimited characters and rich media to make client messages more engaging.

The API also provides:

  • Company Information
  • Verified Sender ID
  • Branded Logo
  • Audio
  • Images
  • Video

Key executives

James Kett (CEO)

James Kett is a successful and accomplished CEO with a strong background in the computer software industry. As a business development professional, his education includes a Master’s Degree in Agriculture, Biochemistry, and Management from the University College Dublin.

Paul Cogan (Chief Operating Officer)

Paul Cogan is the former Commercial Director at Digisoft.tv Ltd. and former Accountant with Deloitte & Touche LLP. He holds a degree from Munster Technological University.

Glenn Sweeney (Chief Information Officer)

Glenn Sweeney is an experienced business and systems analyst with experience in requirements gathering, solution architecture, functional specification writing, and team-leading. He holds a B.Sc. in Computer Application from Dublin City University.

Voice Sage reviews and comparisons

Voice Sage has high marks on review sites such as Capterra and G2. Media outlets that have covered them include Bloomberg, TechCrunch, and BusinessWire.

Talkdesk and Zendesk are popular companies in the same category

Voice Sage’s contact information

Voice Sage’s main headquarters is located in:

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Further, you may virtually reach out the company through the following contact information:

Facebook N/A

In addition, you may email them at [email protected] or call 44(0) 20 385 401 80.

References

https://www.crunchbase.com/organization/voicesage

Voice Sage news, podcast & articles

No news, podcast & articles available for this BPO

Voice Sage videos & images

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About OA

Outsource Accelerator is the trusted source of independent information, advisory and expert implementation of Business Process Outsourcing (BPO).

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Outsource Accelerator offers the world’s leading aggregator marketplace for outsourcing. It specifically provides the conduit between world-leading outsourcing suppliers and the businesses – clients – across the globe.

The Outsource Accelerator website has over 5,000 articles, 350+ podcast episodes, and a comprehensive directory with 900+ BPO companies… all designed to make it easier for clients to learn about – and engage with – outsourcing.

About Derek Gallimore

Derek Gallimore has been in business for 20 years, outsourcing for over eight years, and has been living in Manila (the heart of global outsourcing) since 2014. Derek is the founder and CEO of Outsource Accelerator, and is regarded as a leading expert on all things outsourcing.

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