James Kett, CEO
About Voice Sage: Review and comparison
Voice Sage is a telecommunications company with headquarters in Ireland. They specialize in voice, SMS, and email to help businesses improve their customer engagement. Founded in 2003, Voice Sage has offices in the UK, Spain, and Dubai.
The company provides interactive messaging solutions to increase customer engagement and decrease agent calls with automated outbound customer contact using voice, SMS, email, chat, and other message delivery. Message services such as voice, text, email, and chat reduce incoming calls.
With the Voice Sage platform, companies can qualify outbound customer contact and minimize inefficient inbound calls.
Voice Sage Outsourcing
Voice Sage is a leading provider of Interactive Voice Messaging and Rich Media SMS services. The RCS Rich Media Messaging Fallback system allows customers to send rich media messages through traditional text messaging with RESTful API integration.
The company provides a range of outsourcing solutions for businesses that want to improve their customer service and direct marketing capabilities. These solutions include debt collection, direct marketing, and customer service.
Voice Sage’s BPO services and pricings
Voice Sage is a telecommunications messaging service provider. Their products include:
- Interactive Voice Messaging
- Interactive SMS
- Rich Media Messaging
- RCS Rich Media Messaging Fallback VoiceSage Console
The company also offers services to improve collections rates, reduce inbound contact rates, and increase customer satisfaction with their debt collection, direct marketing, and customer service solutions.
Voice Sage’s pricing
Voice Sage’s pricing will vary depending on the product or service required. Client location and volume are also a factor. Consultations and personalized demonstrations are available through their customer engagement experts.
How Voice Sage outshines its competition
Voice Sage works with businesses to help them improve customer interaction. The company provides an API for WhatsApp, which is a free and popular messaging app. APIs allow businesses to provide two-way communications to answer customer questions about their products and services.
The WhatsApp API is GDPR compliant and offers end-to-end encryption for all conversations. Unlimited characters and rich media to make client messages more engaging.
The API also provides:
- Company Information
- Verified Sender ID
- Branded Logo
James Kett (CEO)
James Kett is a successful and accomplished CEO with a strong background in the computer software industry. As a business development professional, his education includes a Master’s Degree in Agriculture, Biochemistry, and Management from the University College Dublin.
Paul Cogan (Chief Operating Officer)
Paul Cogan is the former Commercial Director at Digisoft.tv Ltd. and former Accountant with Deloitte & Touche LLP. He holds a degree from Munster Technological University.
Glenn Sweeney (Chief Information Officer)
Glenn Sweeney is an experienced business and systems analyst with experience in requirements gathering, solution architecture, functional specification writing, and team-leading. He holds a B.Sc. in Computer Application from Dublin City University.
Voice Sage reviews and comparisons
Voice Sage has high marks on review sites such as Capterra and G2. Media outlets that have covered them include Bloomberg, TechCrunch, and BusinessWire.
Talkdesk and Zendesk are popular companies in the same category
Voice Sage’s contact information
Voice Sage’s main headquarters is located in:
Further, you may virtually reach out the company through the following contact information:
In addition, you may email them at [email protected] or call 44(0) 20 385 401 80.