View all outsourcing firms

BDO Esnad

2.5/5 • Glassdoor rating


BDO Esnad- Egyptian Joint Stock Company and a member of BDO International Network- is a leading Business Process Outsourcing Service Provider, providing organizations with BPO services that aim to drive long-term cost reductions while keeping a focus on continuous performance improvement. BDO Esnad core objective is to deliver superior quality and value to its clients.

What BDO Esnad offers its clients

BDO Esnad offers very customized and flexible solutions to its clients with very competitive costs.
Through our professional and experiences teams in the different business line we provide our clients with utmost dedication, complete transparency and quality regardless the size of the business or assigned tasks. Our Main goal is always the consistent client satisfaction and improvement of functions we provide our clients with.

How BDO Esnad outshines the competition

Through very dedicated and professional customer service and competitive prices.

BDO Esnad company structure

BDO Esnad is an Egypt-based shareholding outsourcing company established in 2008 to provide organizations with business process outsourcing (BPO) services that aim to drive long-term cost reductions while keeping a focus on continuous performance improvement.

BDO Esnad is a member of the BDO International network which is one of the world's largest professional service firms with a network of over 1,700 offices in 167 countries, with an aggregate annual revenue of 11.8 B$, and some 97,000 personnel Worldwide. BDO is the world's fifth largest accounting and consulting organization.


68, El Marghany St.,, Cairo, Heliopolis / Maadi, Egypt

Public or Private


Seats or staff



$10 mil. - $25 mil.

  • Ecommerce
  • Education
  • Energy
  • Healthcare
  • Pharmaceutical
  • Real Estate
  • Retail
  • Telecoms



Kareem Refaat, General Manager

Year Founded


Countries of fulfillment
  • Egypt
  • Customer Service
  • Finance & Accounting
  • Full service BPO
  • Seat Leasing BPO
  • Specialized BPO Vertical
Contact information

2 02-24134577

About BDO Esnad: Review and comparison

BDO Esnad has been in operation since 2008, when it became the outsourcing portion of BDO Egypt. BDO Egypt is the sister company to BDO Khaled and Company, the fifth largest accounting and consulting organization globally. 

This BPO focuses on driving down its client’s long-term costs while continuously improving their overall performance. 

The group works with industries ranging from manufacturing, telecommunications, health care, financial services and insurance, real estate and construction, natural resources, food and beverage, and non-profit and education. 

BDO Esnad Outsourcing

BDO Esnad is in Egypt like its parent and sister companies. Its main headquarters is in Cairo, but it also has a central office in Alexandria, Egypt. 

As a global company, BDO has hundreds of offices worldwide, including dozens of locations in the United States, Canada, and the United Kingdom. 

BDO Esnad’s BPO services and pricings

BDO Esnad has a wide array of services covering human resources, finance and accounting, contact center, and information technology outsourcing. These services include:

  • Monthly payroll processing
  • Monthly social insurance services
  • Personnel services
  • Co-employment 
  • Accounts payable and receivable
  • Bookkeeping
  • Treasury management
  • CRM implementation
  • Help desk support
  • Parking seats
  • Technology leasing

Although these are the primary services offered, clients should be aware that services change by location, with some offices offering more or less than others. 

BDO Esnad’s pricing

This BPO’s pricing varies depending on the client and their needs. If a client wants a quote, they should contact BDO Esnad with their information and requested services. 

How BDO Esnad outshines its competition

One of the main ways BDO Esnad outshines its competition is through close involvement with its clients and its clients’ businesses. This BPO works to understand the individual needs of all their clients so they can offer them the best services. 

This BPO has also won the International Accounting Bulletin’s 2015 Network of the Year award, and the European Outsourcing Association acknowledged its excellence in the same year. The group is also certified by the International Security Management System.

Key executives

Sameh Montasser (CEO)

Sameh Montasser has worked in management positions since 1979 and has supervised companies such as Shell Oil and IBM. He has been the CEO of BDO Esnad since its founding in 2008. 

Kareem Refaat (General Manager)

Kareem Refaat has been working for BDO since 2013 where he started as a sales manager. Refaat has a master’s degree from Maastricht School of Management in the Netherlands. 

Ayman Shawky (Senior Finance Business Manager)

Ayman Shawky has worked with BDO Esnad since January of 2013. He received his Bachelor’s in Commerce from Cairo University in 1997. 

BDO Esnad reviews and comparisons

BDO Esnad prides itself on its prompt responses and strict attention to deadlines. As a straightforward company, their staff ensures that clients always receive the highest quality results. Furthermore, helpful and supportive personnel make BDO Esnad an excellent choice for a BPO. 


The company also gives clients top-notch outsourcing because of the experienced staff, many of whom have been in the industry for decades. 

BDO Esnad’s contact information

BDO Esnad’s main headquarters is located in:

68, El Marghany St.,, Cairo, Heliopolis / Maadi, Egypt

Further, you may virtually reach out the company through the following contact information:

In addition, you may email them at [email protected] or call 2 02-24134577.

BDO Esnad news, podcast & articles

No news, podcast & articles available for this BPO

BDO Esnad videos & images

Start your
journey today

  • Independent
  • Secure
  • Transparent

About OA

Outsource Accelerator is the trusted source of independent information, advisory and expert implementation of Business Process Outsourcing (BPO).

The #1 outsourcing authority

Outsource Accelerator offers the world’s leading aggregator marketplace for outsourcing. It specifically provides the conduit between world-leading outsourcing suppliers and the businesses – clients – across the globe.

The Outsource Accelerator website has over 5,000 articles, 450+ podcast episodes, and a comprehensive directory with 3,900+ BPO companies… all designed to make it easier for clients to learn about – and engage with – outsourcing.

About Derek Gallimore

Derek Gallimore has been in business for 20 years, outsourcing for over eight years, and has been living in Manila (the heart of global outsourcing) since 2014. Derek is the founder and CEO of Outsource Accelerator, and is regarded as a leading expert on all things outsourcing.

Contact Company

This contact feature is reserved for client and partner inquiries only. Submissions by vendors or job seekers are not connected.