$1 mil. - $5 mil.
Mark S.S. Slatter, COO
About Voice Link of Columbus: Review and comparison
Voice Link of Columbus is an innovative telecommunications and Business Process Outsourcing (BPO) services provider headquartered in Columbus, Georgia. This firm has been providing cost-effective telephone answering solutions for businesses since 1989.
This BPO company provides customized BPO, messaging, and phone services with the latest state-of-the-art technology to streamline tasks and deliver an exceptional customer experience.
Since its inception, Voice Link of Columbus has provided services across the United States. Its current company size is 11 to 50 employees, and its last reported revenue is $2.84 million.
Voice Link of Columbus Outsourcing
This firm takes a customer-centric approach when providing clients with the best virtual receptionist services in the nation. They also create flexible solutions based on what a client wants for their company to create outstanding results.
In addition, Voice Link of Columbus is a proud member of the Contact Center World Global Association and received recognition from the Association of TeleServices International and the Greater Columbus Chamber of Commerce.
Voice Link of Columbus’s BPO services and pricings
Voice Link of Columbus is a dynamic outsourcing provider that offers the following services:
- Appointment Scheduling
- Order Taking
- SMS Texting
- Service Dispatch
- After Hour Answering
- Overflow and Rollover Answering
- Call Center Answering
- Event and Seminar Booking
- Customer Care
- Live Answering Services
In addition, the firm offers these services to several industries, regardless of their size, including healthcare, real estate, legal, higher education, funeral homes, and service providers.
Voice Link of Columbus’ pricing
Voice Link of Columbus’ pricing will depend on the client’s requirements and business needs. Their pricing plans can start as low as $29 per month, so it would be wise for clients to consider which services they want the most for their businesses while setting aside a budget.
How Voice Link of Columbus outshines its competition
This firm takes great pride in providing enhanced tools for streamlining clients’ workflow and promoting success for the busiest industries. Their formula for success includes:
- Selecting the most qualified talent for order entry, customer service, or answering services
- Creating flexible plans that match the professional needs of every client’s industry
- Motivating team members through respect and thorough training
- Providing 24/7 phone answering services at an affordable price
- Using the most up-to-date tools for accomplishing daily tasks for clients and their customers
In addition, Voice Link of Columbus offers several opportunities for new employment and job creation for telecommunications specialists in Georgia.
Mark S.S. Slatter (COO)
Mark S.S. Slatter has been Voice Link of Columbus’ Chief Operating Officer (COO) since 2019. He oversees the firm’s daily operations and reports any updates to the CEO.
Joann Fussell (CFO)
Joann Fussell has been Voice Link of Columbus’ Chief Financial Officer (CFO) since 1992. She’s responsible for monitoring the firm’s financial reporting and cash flow analysis. Additionally, Fussell has extensive experience in the telecommunications industry.
Voice Link of Columbus reviews and comparisons
Voice Link of Columbus is an innovative telecommunications and BPO services provider in Georgia. Although we don’t have extensive reviews about this firm, we recommend comparing it with other call center service providers established in the United States. We also recommend checking the firm’s website for client testimonials.
Voice Link of Columbus’s contact information
Voice Link of Columbus’s main headquarters is located in:
Further, you may virtually reach out the company through the following contact information:
In addition, you may email them at [email protected] or call (706) 323-6733.