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Voice Link of Columbus, Inc.

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About

Voice Link provides professional telephone messaging services using the state of the art technology. This technology coupled with network alliances provides us with the ability to establish and achieve measurable service levels as well as adapt to new opportunities. An ideal business partnership achieves success while meeting the needs of the players. That is why we are committed to providing a source of value that drives ongoing benefits to the customer.
It would be our pleasure to have the opportunity to serve you and your customers. We are now running specials on our rates and would be happy to talk with you. Custom rates are always available and a variety of options may be added to any package.

Headquarters

-

Public or Private

Private

Seats or staff

11-50

Revenue

Unknown / Non-Applicable

Industries

-

Highlights

Domain Authority

26

Site traffic

108

OA ranking

-

Glassdoor rating

0 (no ratings)

CrunchBase ranking

-

Details

Executive

Mark S.S. Slatter, COO

Year Founded

1989

Countries of fulfillment

-

Sectors

-

Contact information

(706) 323-6733

https://yourvoicelink.com/

Social media

About Voice Link of Columbus, Inc.: Review and comparison

Voice Link of Columbus is an innovative telecommunications and Business Process Outsourcing (BPO) services provider headquartered in Columbus, Georgia. This firm has been providing cost-effective telephone answering solutions for businesses since 1989.

This BPO company provides customized BPO, messaging, and phone services with the latest state-of-the-art technology to streamline tasks and deliver an exceptional customer experience.

Since its inception, Voice Link of Columbus has provided services across the United States. Its current company size is 11 to 50 employees, and its last reported revenue is $2.84 million.

Voice Link of Columbus, Inc. Outsourcing

This firm takes a customer-centric approach when providing clients with the best virtual receptionist services in the nation. They also create flexible solutions based on what a client wants for their company to create outstanding results.

In addition, Voice Link of Columbus is a proud member of the Contact Center World Global Association and received recognition from the Association of TeleServices International and the Greater Columbus Chamber of Commerce.

Voice Link of Columbus, Inc.’s BPO services and pricings

Voice Link of Columbus is a dynamic outsourcing provider that offers the following services:

  • Appointment Scheduling
  • Order Taking
  • SMS Texting
  • Service Dispatch
  • After Hour Answering
  • Overflow and Rollover Answering
  • Call Center Answering
  • Event and Seminar Booking
  • Customer Care
  • Live Answering Services

In addition, the firm offers these services to several industries, regardless of their size, including healthcare, real estate, legal, higher education, funeral homes, and service providers.

Voice Link of Columbus’ pricing

Voice Link of Columbus’ pricing will depend on the client’s requirements and business needs. Their pricing plans can start as low as $29 per month, so it would be wise for clients to consider which services they want the most for their businesses while setting aside a budget.

How Voice Link of Columbus, Inc. outshines its competition

This firm takes great pride in providing enhanced tools for streamlining clients’ workflow and promoting success for the busiest industries. Their formula for success includes:

  • Selecting the most qualified talent for order entry, customer service, or answering services
  • Creating flexible plans that match the professional needs of every client’s industry
  • Motivating team members through respect and thorough training
  • Providing 24/7 phone answering services at an affordable price
  • Using the most up-to-date tools for accomplishing daily tasks for clients and their customers

In addition, Voice Link of Columbus offers several opportunities for new employment and job creation for telecommunications specialists in Georgia.

Key executives

Mark S.S. Slatter (COO)

Mark S.S. Slatter has been Voice Link of Columbus’ Chief Operating Officer (COO) since 2019. He oversees the firm’s daily operations and reports any updates to the CEO.

Joann Fussell (CFO)

Joann Fussell has been Voice Link of Columbus’ Chief Financial Officer (CFO) since 1992. She’s responsible for monitoring the firm’s financial reporting and cash flow analysis. Additionally, Fussell has extensive experience in the telecommunications industry.

Voice Link of Columbus, Inc. reviews and comparisons

Voice Link of Columbus is an innovative telecommunications and BPO services provider in Georgia. Although we don’t have extensive reviews about this firm, we recommend comparing it with other call center service providers established in the United States. We also recommend checking the firm’s website for client testimonials.

Voice Link of Columbus, Inc.’s contact information

Voice Link of Columbus, Inc.’s main headquarters is located in:

N/A

Further, you may virtually reach out the company through the following contact information:

In addition, you may email them at [email protected] or call (706) 323-6733.

References

https://www.glassdoor.com/Overview/Working-at-Voice-Link-of-Columbus-EI_IE2911686.11,33.htm

Voice Link of Columbus, Inc. news, podcast & articles

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Derek Gallimore has been in business for 20 years, outsourcing for over eight years, and has been living in Manila (the heart of global outsourcing) since 2014. Derek is the founder and CEO of Outsource Accelerator, and is regarded as a leading expert on all things outsourcing.

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