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Teams.ph

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About

From over a decade, we have seen outsourcing market evolve and revolutionize the way businesses work and operates. We got our big break when when Tim Ferris, wrote about us in his new york times best seller “4-hour workweek”. We adopted, nurtured and honed the virtual assistant market and still offer that service to small businesses. We saw our clients grow from few members to a team working for them. We started supporting many businesses as back office support teams, offering them 24-7 support. We grew with our clients from small teams of few people to too many. And the rest, as they say, is history!

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Domain Authority

5

Site traffic

1

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https://teams.ph/

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About Teams.ph: Review and comparison

Teams.ph started with virtual assistant solutions and expanded fully into a full-scale business process outsourcing company. It has its headquarters in San Francisco, with additional offices in Cebu and Mumbai. Teams.ph started in 2003 and focuses on leveraging a highly trained team of offshore workers for various complex business processes. 

Teams.ph Outsourcing

Teams.ph knows the power that comes from leveraging teams in both the Philippines and India, and they bring that energy daily to their clients. The company’s founder built the company up from simple virtual assistant tasks, and the spirit of entrepreneurial bootstrapping is still alive and well. 

Instead of merely following trends in the BPO industry, Teams.ph sets a high standard across the board. Employees are hired as new graduates, and many have MBA degrees. The company searches for employees at the top of their game and introduces them to the internal training they need to compete in a highly competitive global business world. 

Teams.ph’s BPO services and pricings

Teams.ph is a long-time player in the BPO industry and has a wide range of services offered to clients, including the following: 

  • Fraud Detection 
  • Content writing 
  • Order Fulfillment 
  • Machine Learning
  • Transcription 
  • Photo Retouching
  • Community Management 
  • Support Ticket Handling
  • CRM Administration 
  • Inbound and Outbound Phone Support

The company also prides itself on listening to the needs of its clients and building custom solutions that go beyond this set of services. 

Teams.ph’s pricing

Like many companies in the BPO industry, Teams.ph prefers to offer customized quotes for clients rather than upfront pricing. Every project is different, so building a quote that includes exactly what the client wants is preferable to direct pricing that’s too generic. 

How Teams.ph outshines its competition

Teams.ph has a strong blueprint for success that stems from their own analysis and growth in the BPO industry. There are a few things that Teams.ph does to stay at the top of their game for clients, including the following: 

  • Staying ahead of the trends in the industry, including mastering software suites like Zendesk, Salesforce, Zoho, and FreshDesk
  • Ensuring that incoming employees are at the top of their field with advanced degrees and certifications
  • True 24/7 operations handling, including weekends and holidays
  • Ongoing improvements based on solid data analytics, not guesswork
  • Building a business culture that retains top employees while encouraging workers to still go the extra mile

Key executives

Suvidh Marwaha (Founder & CEO)

Mr. Marwaha is the founder and CEO of Teams.ph, building the company directly from virtual assistant tasks and scaling to full BPO solutions. 

Teams.ph reviews and comparisons

While we do not have a specific review of Teams.ph, we still recommend them based on the extensive media coverage received, including a full mention of the company by Tim Ferriss in The 4-Hour Workweek. By leveraging teams in both the Philippines and India, Teams.ph strives to give clients real solutions that grow with their business. 

Teams.ph’s contact information

Teams.ph’s main headquarters is located in:

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About OA

Outsource Accelerator is the trusted source of independent information, advisory and expert implementation of Business Process Outsourcing (BPO).

The #1 outsourcing authority

Outsource Accelerator offers the world’s leading aggregator marketplace for outsourcing. It specifically provides the conduit between world-leading outsourcing suppliers and the businesses – clients – across the globe.

The Outsource Accelerator website has over 5,000 articles, 350+ podcast episodes, and a comprehensive directory with 3,000+ BPO companies… all designed to make it easier for clients to learn about – and engage with – outsourcing.

About Derek Gallimore

Derek Gallimore has been in business for 20 years, outsourcing for over eight years, and has been living in Manila (the heart of global outsourcing) since 2014. Derek is the founder and CEO of Outsource Accelerator, and is regarded as a leading expert on all things outsourcing.

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