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Superseva

3.1/5 • Glassdoor rating

Overview

Discover new customers, nurture existing customers, win their trust, provide qualified support, and provide additional services throughout the relationship. SuperSeva helps your enterprise build long-lasting relationships with your customers with a perfect blend of expert personnel, technology and proven processes.

What Superseva offers its clients

We specialize in providing managed services, across industry verticals, to cater to your business-specific requirements. Our full gamut of services, ranging from corporate concierge to back-office support enables our clients to focus on high-priority tasks. We offer support solutions with a high degree of compliance, according to the specific needs of our customers – be it people, processes, or technology. Our expansive partner network and a thriving ecosystem of solution providers empower us in providing high-quality managed professional services with cost benefits.

How Superseva outshines the competition

SuperSeva’s CRM services help you focus on time-to-market by providing you expert professionals trained in the specifics of your particular industry. This helps you manage the dynamics of variable demand so that you don’t have to handle additional requirements or the stress of staff churn, but can scale your operations as/when required. From Outbound / Inbound Customer Support and Chat/Email Support to Help Desk Support and Application (Web/App) Management, SuperSeva can help your Sales & Marketing departments take your enterprise’s CRM to greater heights.

Superseva company structure

We are a women owned business

Sample highlight service offering of Superseva

Customer service doesn’t stop after a product purchase. It is essential to keep in touch with your customers to make them feel appreciated, increase brand loyalty and explore upsell/cross-sell opportunities. SuperSeva’s outbound customer service agents are trained to reach out to existing and potential customers regarding upcoming promotional activities, schedule service appointments, or simply check in to collect feedback.

Headquarters

1245, HSR Layout, 560102, Bangalore, Karnataka

Public or Private

private

Seats or staff

500-999

Revenue

$100 mil. - $250 mil.

Industries
  • Advertising & PR
  • Construction Renovation
  • Consumer Services
  • Digital Marketing
  • Ecommerce
  • Education
  • Educational Businesses
  • Energy
  • Entertainment
  • Financial Services
  • Food & Beverage
  • Game Dev & Support
  • Government
  • Hardware Tech/IT
  • Healthcare
  • Hospitality
  • Legal
  • Manufacturing
  • Media Publishing
  • Mining
  • Non Profit
  • Others
  • Pharmaceutical
  • Public Utilities
  • Real Estate
  • Recruiting Staffing
  • Retail
  • SaaS
  • Telecoms
  • Transportation
  • Travel
  • Utilities

Details

Executive

Rafikul Raheman

Year Founded

01/01/2000

Countries of fulfillment
  • India
Sectors
  • Admin Support
  • Agency Contract Partner
  • Animation & Multimedia
  • Build-Operate-Transfer
  • Customer Service
  • Digital & Content Marketing
  • Engineering & Architecture
  • Finance & Accounting
  • Full service BPO
  • Human Resource & Legal
  • Office Leasing
  • Output-based
  • Outsourcing Consultancy
  • Seat Leasing BPO
  • Software & Application Development
  • Specialized BPO Vertical
Contact information

+919686999844

https://superseva.com

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About OA

Outsource Accelerator is the trusted source of independent information, advisory and expert implementation of Business Process Outsourcing (BPO).

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Outsource Accelerator offers the world’s leading aggregator marketplace for outsourcing. It specifically provides the conduit between world-leading outsourcing suppliers and the businesses – clients – across the globe.

The Outsource Accelerator website has over 5,000 articles, 450+ podcast episodes, and a comprehensive directory with 4,000+ BPO companies… all designed to make it easier for clients to learn about – and engage with – outsourcing.

About Derek Gallimore

Derek Gallimore has been in business for 20 years, outsourcing for over eight years, and has been living in Manila (the heart of global outsourcing) since 2014. Derek is the founder and CEO of Outsource Accelerator, and is regarded as a leading expert on all things outsourcing.

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