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3.6/5 • Glassdoor rating


Viaante was conceived with the sole intent of providing complete end to end solutions for administrative services to healthcare, Insurance, Pharma and Law firms; in addition to being a partner in enhancing functional business operations such as Finance, HR, Data & Content, Sales & Marketing

Our solutions are practical and holistic, addressing the challenges facing the Industry today. Here at Viaante we focus on – improving processes, optimizing technology and building trusted relationships with our clients, enabling clients to focus on their core business while we optimize their back-end operations by implementing the latest technology and best practices. We ensure maximization of each encounter by use of our proprietary Business Process Management (BPM) process, working towards a common goal that is – success.

Viaante company structure

Viaante’s journey began in 2011 by a group of first-generation entrepreneurs who established their careers in the Business Process Outsourcing Industry aligned together with a common vision i.e. to offer a transformational business process outsourcing services keeping our customer’s business needs in focus.

The leadership team at Viaante has over four decades of combined experience in setting and scaling-up of start-ups. Our people make us what we are today. They come from diverse backgrounds, cultures, and profession each specializing in their own area of expertise helping us make our processes strong and skill-sets deep


S/9, 2nd Floor, Pinnacle Business Park, Mahakali Caves Road, Andheri East, Mumbai – 400 093 India, 400093, Mumbai, Maharashtra, India

Public or Private


Seats or staff



$100 mil. - $250 mil.

  • Ecommerce
  • Financial Services
  • Healthcare
  • Insurance
  • IT Services and IT Consulting
  • Legal



Neil Parekh, Co-Founder and COO

Year Founded


Countries of fulfillment
  • India
  • United Arab Emirates
  • United Kingdom
  • United States
  • Customer Service
  • Full service BPO
  • IT Services and IT Consulting
  • Specialized BPO Vertical
Contact information


About Viaante: Review and comparison

Viaante is a Business Process Outsourcing (BPO) solution provider based in Mumbai, Maharashtra, India. This company provides holistic, end-to-end services for clients in a variety of industries including healthcare, insurance, pharma, law, finance, HR, data and content, sales, and marketing.

The services offered by this BPO company are complete and integrated, specially designed to address challenges the industry faces in a 21st Century market. Viaante focuses on optimizing technology, improving processes, and building trusting relationships with its client companies.

Viaante Outsourcing

Viaante offers solutions that allow its client companies to delegate time-consuming, mundane daily operations so that they can focus on their core competencies, ensuring increased profitability, maximized customer experience outcomes, and enhanced productivity.

Viaante achieves these goals by optimizing its clients’ back-end operations, fusing cutting-edge technology and best industry practices to maximize business outcomes and ensure its clients achieve their unique goals.

Viaante’s BPO services and pricings

Viaante offers the following BPO solutions to help its client companies achieve desirable business outcomes:

Healthcare Provider Services

  • Patient Access – Scheduling, Demographics, Prior Authorization, Insurance Eligibility, Benefits Verification, Medical Transcription
  • Revenue Cycle Management – Medical Coding, Charge Entry, Claims Submission, Payment Posting, Accounts Receivable Management, Denial Management
  • Value Added Services – EMR/EHR Management, Provider Credentialing, Virtual Scribing, Telemedical Billing, Closures

Information Technology Services

  • Web Application Development
  • PHP Development
  • Development
  • Mobile Application Development
  • Infrastructure Management
  • SAAS
  • Product Implementation and Support
  • Artificial Intelligence

Data Management

  • Document Review
  • Data Hygiene
  • Content Compilation
  • Document Coding
  • CRM Services
  • Data Cleansing
  • Data Enrichment
  • Data Science
  • Data Formatting and Conversion
  • Data Standardization and Normalization
  • Enterprise Content Management
  • Master Data Management
  • Data Quality

Finance and Accounting

  • Procure to Pay
  • Order to Cash
  • Record to Report
  • FP&A Support
  • Technology Consulting
  • Management Consulting
  • Risk Advisory Services


Sales and Marketing

  • Database Building and Maintenance
  • Demand Generation
  • Actionable Marketing Intelligence

Human Resources

  • Workforce Planning
  • Sourcing & Pre-screening
  • Interview & Assessment Scheduling
  • Interview & Selection
  • Background Verification & Offer Admin
  • Employee Data Management
  • HR Helpdesk
  • Workforce & Data Administration
  • Payroll Processing
  • Benefits Administration
  • Learning and Development Support
  • HR Reporting & Analytics

Call Center Management

  • Inbound Call Center
  • Outbound Call Center
  • Telemarketing
  • Technical Support
  • Email Support
  • Live Chat Support

Viaante’s pricing

Viaante designs service packages that are specially tailored to meet the unique needs and goals of a particular client company. Thus, no two solution packages are identical, and pricing varies accordingly.

Contact Viaante for a consultation and quote.

How Viaante outshines its competition

Viaante stands out among its BPO service provider peers due to its highly customizable, scalable offerings that transform its client companies’ operations with high levels of automation and best industry practices.

Key executives

Sameer Shah, Co-Founder and COO

Shah has served as COO of Viaante since he co-founded it in 2012. He received his MBA in Finance from the Institute of Chartered Financial Analysts of India in 2009. His areas of specialization are BPO, CRM, and Vendor Management.

Viaante reviews and comparisons

Clients give Viaante glowing reviews for the business outcomes its service packages provide, the extensive expertise and professionalism of its staff members, and the transformations it engenders in its clients.

Viaante’s contact information

Viaante’s main headquarters is located in:

S/9, 2nd Floor, Pinnacle Business Park, Mahakali Caves Road, Andheri East, Mumbai – 400 093 India, 400093, Mumbai, Maharashtra, India

Further, you may virtually reach out the company through the following contact information:

In addition, you may email them at [email protected] or call 91-22-25900035/36.


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