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(v)WeCare Technology

About

We started our business in 2003 with a simple idea to “help our clients provide better contact center service to its customers”.

Then somewhere down the line we realized that business problems are multidimensional. You need to simultaneously work on operations, technology and sales to solve customer service problems. That’s where we started to build multidisciplinary skills to help solve customer service problems and the “new (v)WeCare was born”.

At (v)WeCare we provide contact center, technology and data analytics services.

Headquarters

-

Public or Private

-

Seats or staff

-

Revenue

Unknown / Non-Applicable

Industries

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Highlights

Alexa ranking

2,902,018

Domain Authority

33

Site traffic

258

OA ranking

-

Glassdoor rating

3.1

CrunchBase ranking

-

Details

Executive

Sandip (sandy) Mehra, CEO

Year Founded

2003

Countries of Fulfillment

-

Sectors

-

Social media

About (v)WeCare Technology: Review and comparison

(v)WeCare Technology is an innovative contact center and Business Process Outsourcing provider offering next-generation solutions for different industries. The USA-based firm with headquarters in India has provided innovative and scalable outsourcing solutions to the United States and worldwide clients since its formal inception in 2004.

The full-fledged BPO company has focused on innovative trends by incorporating exceptional services, unlike conventional center services. This idea looks to have (v)WeCare Technology assist companies, organizations, and individuals in achieving a high level of business leads. In return, each client improves the performance of cross-channel interactions while also getting valuable data and information.

The top-level solutions provided by (v)WeCare come from over two decades of experience in servicing the USA and worldwide clients. Through this, the company has grown from a New Jersey contact center service provider to an international firm with service agents and operations on a global scale.

(v)WeCare Technology Outsourcing

(v)WeCare steps away from the conventional contact center approach to provide next-generation outsourced services and innovative BPO solutions. The outsourcing service provider leverages advanced technologies and the latest trends to offer contact center solutions to various industries. Clients can expect (v)WeCare Technology to provide tailor-made solutions bordering on the phone, chat, email, and social media customer support services.

(v)WeCare Technology’s BPO services and pricings

(v)WeCare enhances customer experience through the following dynamic BPO services:

  • Chat and email support
  • Data Analytics Solutions
  • Billing Software Development
  • Retail Call Center Services
  • Technical And Back-end support
  • Website design and development
  • Organization Infrastructure Management
  • Data Analysis
  • Social Media Marketing
  • Customer Relationship Services
  • Finance and Administration Outsourcing
  • Telecom Billing and OSS services

(v)WeCare provides top-notch services and solutions to different industries, including telecommunications, retail, automotive, energy, insurance, healthcare, travel, and tourism.

(v)WeCare Technology pricing

(v)WeCare Technology offers a flexible pricing concept based on the clients’ approach and business requirements. In addition, the firm also has varying prices depending on the type of service, whether it is phone services, email, live chat, or social media support.

How (v)WeCare Technology outshines its competition

(v)WeCare sets itself apart through solutions that “help clients provide better contact center service.” The advanced services offer an impressive track record to clients and make a difference through:

  • Quick customer feedback with fast response times even during holidays
  • Customer-centric approach with instant and direct connect to the clients
  • A superior customer engagement model providing increased customer satisfaction
  • A high first call resolution(FCR) scores with best practices in use
  • Customer support commitment with service consistency of high priority

Key executives

Sandip (Sandy) Mehra – CEO

Sandip Mehra has been (v)WeCare Technology’s Chief Executive Officer since 1999. The CEO is also a multinational executive with an acumen for analysis, forecast, management, and business strategies. Sandip’s proven track record of success and experience spans over 15 years, enabling customer service, BPO deals, and business connections.

(v)WeCare Technology reviews and comparisons

(v)WeCare is an advanced contact center and BPO service provider with headquarters in the USA and India. Since the firm has a worldwide audience, a comparison review of (v)WeCare Technology to other midsize BPO providers in the USA and the world would be helpful. We also suggest comparing with other contact center and BPO solutions firms in India for a better pick review.

(v)WeCare Technology’s contact information

(v)WeCare Technology’s main headquarters is located in:

N/A

Further, you may virtually reach out the company through the following contact information:

In addition, you may email them at [email protected] or call 1 (866) 314-0619.

References

https://www.glassdoor.com/Overview/Working-at–v-WeCare-EI_IE1194193.11,20.htm

https://www.crunchbase.com/organization/vcare-tec

(v)WeCare Technology news, podcast & articles

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(v)WeCare Technology videos & images

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About OA

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About Derek Gallimore

Derek Gallimore has been in business for 20 years, outsourcing for over eight years, and has been living in Manila (the heart of global outsourcing) since 2014. Derek is the founder and CEO of Outsource Accelerator, and is regarded as a leading expert on all things outsourcing.

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