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A Golden Voice

0.0/5 • Glassdoor rating


A Golden Voice Answering Service LLC offers the best Answering and Secretarial services in Rhode Island. We have knowledgeable and compassionate staff that are here to serve all your phone service needs.

When you need Answering Services, Receptionist Services, Emergency Message Taking, Appointment Scheduling, Schedule Real Estate Showings, Emergency Volunteer Dispatch, Emergency Elevator Calls, Wake-up Calls, Reminder Calls, RSVP Service, Vacation Answering Services, we cover it all. Most of all, we are here 24/7!



Public or Private


Seats or staff



$1 mil. - $5 mil.





Lori Borrelli-Narducci, Owner

Year Founded


Countries of fulfillment




Contact information


About A Golden Voice: Review and comparison

A Golden Voice Answering Service is an answering, emergency dispatch, and secretarial services business in Rhode Island. The company is open and provides services 24/7. The owner has a background in call services and has patterned the business after her experience.

The key to this answering service hinges on three factors: A highly trained and professional staff, very affordable pricing, and continuous reliability. The business is located in Rhode Island, which is its core customer base but provides services to greater New England, nationwide and internationally.

A Golden Voice Outsourcing

The company takes pride in handling any type of answering service needed. It emphasizes its constant availability. You will not have to worry about missed calls, including mission-critical calls with A Golden Voice Answering Service. 

Additionally, their employees are direct hires by the business. They do not utilize any third-party outsourcing services, allowing them to ensure a tailored response to every client’s needs.

A Golden Voice’s BPO services and pricings

A Golden Voice Answering Service is a comprehensive answering service that provides the following types of services:

  • Answering Service
  • Receptionist
  • Emergency Message Taking
  • Appointment scheduling
  • Schedule Real Estate Showings
  • Emergency Volunteer Dispatch
  • Emergency Elevator Calls
  • Wake-up Calls
  • Reminder Calls
  • RSVP Service
  • Vacation Answering services

A Golden Voice Answering Service pricing

A Golden Voice Answering Service depends on customer service needs and call volume. Pricing is based on the type of service provided and the scope of that service. The pricing structure of the company is competitive with industry standards in every advertised service. In many cases, the business’s pricing is significantly less than a larger company. 


Additionally, A Golden Voice Answering Service does not outsource its work, which provides savings in terms of prompt, clear, and professional responses to customer inquiries.

How A Golden Voice outshines its competition

A Golden Voice Answering Service emphasizes two things: The constant availability and the professionalism of their service, whether they are answering for a business over the weekend or holidays or providing mission-critical emergency services. In addition, they pride themselves on:

  • Delivering professional answering services for any environment, including emergency dispatch
  • Utilizing staff with experience and training in all their services, including professional training
  • Providing exceptionally affordable services
  • Serving as an extension of your business when they are handling your communications 
  • Tailored answering service responses to suit their customer’s needs
  • HIPAA trained and compliant staff
  • Emergency Dispatch trained staff
  • They are so confident in their services, pricing, and professionalism that they offer to provide a client list

Key executives

Lori Borrelli-Narducci: Lori is the current owner and founder of A Golden Voice Answering Service. She previously worked as a Supervisor and Operator for the Rhode Island Medical Bureau.

A Golden Voice reviews and comparisons

A Golden Voice Answering Service is a comprehensive answering service serving businesses and individuals. Currently, what reviews exist mention exceptional reliability, quick turnaround, and fair pricing.


A Golden Voice’s contact information

A Golden Voice’s main headquarters is located in:


Further, you may virtually reach out the company through the following contact information:

Facebook N/A

In addition, you may email them at [email protected] or call 401-728-1942.

A Golden Voice news, podcast & articles

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A Golden Voice videos & images

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About OA

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The Outsource Accelerator website has over 5,000 articles, 450+ podcast episodes, and a comprehensive directory with 3,900+ BPO companies… all designed to make it easier for clients to learn about – and engage with – outsourcing.

About Derek Gallimore

Derek Gallimore has been in business for 20 years, outsourcing for over eight years, and has been living in Manila (the heart of global outsourcing) since 2014. Derek is the founder and CEO of Outsource Accelerator, and is regarded as a leading expert on all things outsourcing.

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