SLT Oplossing

SLT Oplossing is a business process outsourcing company based in IT City, Mohali (S.A.S. Nagar), Punjab, India. Founded in 2022, it provides English-language customer support, back-office processing and specialised knowledge process work for Western enterprises in sectors including technical support, banking, telecom, transportation and retail.

The company says it was founded by industry veterans who wanted to move beyond the transactional call centre model. Instead, it builds dedicated back-office and technical extensions that align with a client’s time zone, integrate with its software stack and comply with the relevant regulatory frameworks.

Its core operations cover multichannel customer support. Customer care is delivered by voice, email and live chat on a continuous delivery model. A technical helpdesk provides tier-one and tier-two assistance aligned with each client’s software and brand guidelines. Back-office processing includes high-speed data entry, CRM management and document verification.

SLT Oplossing also offers higher-skill knowledge processes. Its financial operations team handles ledger management, payroll and accounts under qualified financial controllers, and its data and market intelligence teams turn operational metrics into reporting and quantitative business research. The company describes its sector work in three groups: healthcare and finance, including medical billing, patient support and complex accounting; retail and e-commerce, including high-volume support, inventory tracking and CRM operations during peak seasons; and technology and logistics, including technical helpdesk, infrastructure support and real-time shipment coordination.

New clients follow a three-step transition framework. SLT Oplossing first maps and documents existing procedures, then trains its team in an isolated, compliant sandbox that mirrors the client’s software stack, and finally goes live with direct integration. The company says it provides detailed proposals within 24 hours of a discovery call.

According to its website, SLT Oplossing offers 24/7 support, reports 99.9% data security compliance and has more than 150 certified domain experts. It emphasises confidentiality and strict compliance throughout its operations. The company is best suited to small and mid-sized Western businesses that want a dedicated Indian team for customer care, back-office tasks or finance and data work.

SLT Oplossing’s main headquarters is located in:

Plot number D 264-265B Tecfin Towers Phase 8B, Industrial Area, 160071, MOHALI, Punjab, India

Further, you may virtually reach out the company through the following contact information:

Website https://sltoplossing.com

LinkedIn https://www.linkedin.com/company/slt-oplossing/

Facebook N/A

In addition, you may email them at [email protected] or call +91 81500 00108.